AMAZEING TRIP

THE HOTEL WAS NICE FOOD WAS GREAT BARTENDERS WERE AWESOME THE SERVERS WERE PERFECT AND BEST OF ALL IT WAS NICE TO TAKE A HOLIDAY WITH MY HUSBAND IT WAS OUR FIRST HOLIDAY TOGATHER IN 10 YEARS SO FOR MY IT WAS AMAZEING FOR BOTH OFF US THANKS SO MUCH . ANNAMARIE MOSHER

Occidental Tucancun

Older hotel but beautiful beach and great service. The Italian buffet and a la cartes were great. Location was nice and close to the action in Cancun. Ferry to Isla Majures is close enough and a worthwhile experience.

Great time at the Catalonia Yucatan

Just back from a week at the Catalonia Yucatan and had a great time. The food was very good, especially the a la cartes - we went to the Steakhouse, the Mexican, the Japanese and the Italian. The buffets were also good. The beach was okay, although you can't go for a very long walk, and the many pools were excellent. Our room was great. We had a few issues - a toilet that wouldn't flush and water dripping out of a light fixture - but they were fixed very quickly. The best thing about the p [... read more]lace was the staff. They were all friendly, helpful and hard-working.

Loved this place!!!!

This hotel was fabulous, great staff, clean, and so much to offer :) we love the pool entertainment crew especially Miguel. We especially loved how close the marina was with a lot of dining/drink options, many shops and best of all a free view of the dolphins, manatees and sea lions.

RUN DOWN

This was our 2nd time at the Catalonia Yucatan. 1st time we loved it, 2nd time not so much. The rooms are very tired and food was certainly not up to par. The resort caters to French. Which is an issue as we don't speak it. At night in the lounge/bar area they had French night parties and there is no other lounge to go to. I love the location as you can ride a bike down to the marina and have beer and food at one of the restaurants by the dolphin area. We watched the dolphin and sea lion show  [... read more]and didn't have to leave the resort.

Disappointed with our second visit

We were disappointed with our second visit to Catalonia Yucatan. The location is awesome & most of the staff are so very friendly (including the wait staff, bartenders & cleaning crew, the party staff basically ignored us). This resort was recently sold to a French company and it is very clear that they cater to the French speaking guests. If you do not speak French, stay away. We travel south 2 - 3 times per year & were hoping to make this one of our "go to" places, due to this bad experience [... read more] we will not return to this location.

Pleasantly surprised!

Having read the reviews, my expectations were not high but this was a trip that we won so we set them aside. I am glad that we did. The resort's location within Puerto Aventura is great. We could walk, bicycle and visit outside the resort without feeling confined to one place. The marina and aquarium are impressive and the dolphins and sea lions (I think that's what they are) steal the show. The food was excellent and the staff extremely helpful and polite. Public washrooms were clean. Although  [... read more]our rooms were older, we had a great view of the ocean. If I was to return, I would enquire into a possible upgrade to the room as ours was basic (just water in the bar fridge, no kleenex, no room service) and a few other small things that escape me. There were lots of tiki huts and lots of chairs for everyone. The folks who are trying to sell you a non time-share package were somewhat aggressive, so unless you travel a lot to different places and different resorts, I would recommend staying away from them. Other than the above, we left Mexico relaxed, rested, well fed and well watered!

Beautiful - everything you need in a few short steps

Catalonia Yucatan Beach Resort was lovely. The check in was quick and we were given a room upgrade as we were celebrating our 25th anniversary. Truthfully the room and bathroom was a bit tired although clean and comfortable. The grounds and pools were very beautiful and very clean. The beach did have a seaweed problem that the workers could not get ahead of but there was beach area by the lagoon which was free from seaweed and great for swimming. The lounges were all great, sports bar was fun wi [... read more]th different activities, ping pong, air hockey, pool tables as well as many tv’s. The Buffets were very good food, great variety, good service too. The a la carte restaurants were completely amazing quality, service and ambience. We did not attend the disco or theatre so have no comment. Armando a drink server was absolutely amazing, he was super friendly and very attentive to our needs around the pool. This resort has a sister resort next door which we had full access to. We loved the resort, so easy to find your way around - very comfortable - not a massive area where a golf cart is needed to get around. It is a short walk to the Marina which has a marine show, restaurants and plenty of shops. We had an amazing 2 weeks and would return!

Great resort!!

This was our second time staying at this resort,and it was just as good as the first time.The staff here are great,the food and drinks amazing. I like the fact that it is a smaller resort so you don't spend most of your time walking a mile to get somewhere. But it is not lacking in restaurants,bars,pools and activities.Our favorite place to eat was the steakhouse..t-bone steaks..need I say more. Looking forward to our next visit!!

Average at best!

The hotel was tired and needed some upgrades. For the price we paid, the food was average at the buffets and the service was average as well. the beach was terrible as it was a lagoon so not much to look at or walk on.

Not a four star experience!!

Start from the beginning.. check in was horrendous the staff was rude and they don’t give a care about customer service! This level of service would never be acceptable anywhere! They are so used to the complaints they don’t care! The first room had cracked tiles throughout , brown bath tub from wear, peeling paint and rock hard beds! Three star at best and that is being generous. We were told on three separate occasions to come back to the front desk we will have a better room for you. We w [... read more]aited and went back to the desk and first it wasn’t ready so we waited went back the next morning told to come back at noon we waited and went back and then we were told it was sold. We asked to speak with a manager about this horrible service and he wouldn’t come talk to us in person. We waited a day and a half, lots of lying and delays to get a half decent room. Positives: The service in the restaurants and bars were great, the room was clean, the food was good. The grounds are beautiful. Ideal location Cons: beach is very small, front desk horrible, pools small and cramped, not enough loungers, the rooms are very run down, segregated areas for privileged. Bad Management!! I wouldn’t return, three star room, four star resort prices! Too bad though it had potential and most of the staff was great!

Beautiful

Enjoyed the atmosphere very nice room and resort food was great alcohol was great Beach was ok Employees were great Pools were Nice Overall a very wonderful vacation will definitely be back in the future

Amazing resort

It get's better every year, planning already to return next winter. Staff makes the stay remarkable, they go out of their way to make you feel more than welcome. Would recommend it to all or friends and family.

Wonderful resort with top notch security

Amazing vacation, booked privileged and it was well worth it for our 7 day vacation! A lot of choice for dinners – five a la cartes / beach BBQ and access to the exclusive B Loved restaurant for breakfast and lunches. And a spectacular view from this restaurant. The food at all the specialty restaurants was great-especially the Mexican and the Japanese. No reservations are required – however be prepared to wait a bit to get a table unless you arrive right at 6:00 pm. The variety of food avai [... read more]lable is amazing, a crepe bar, a hot dog cart, taco cart, ice cream stand and snack bar, no one will not go hungry here. We only ate at the buffet for one dinner and two breakfasts. The staff was awesome – super friendly and very hard working in all areas of the resort - all speak English quite well. Entertainment and sports bars are at the front of the resort and do not disturb anyone wanting a bit more peace and quiet. There is a beach area for those who booked the Privileged package, complete with a beach bar. There are several pools to choose from, all very clean; again one reserved for the Privilege package The evening theatre productions were professionally well done; complete with spectacular costumes and production sets. Many free amentities; including free bicycles are available to check out the town. Take the short tour that is provided 3 times a week. There are bike lanes and paths, its a really pretty, safe, gated town. Biking is an easy way to check out the marina and shops/restaurants and dolphinariums or take the 10 minute walk from the hotel. For those who enjoy golf, there is a golf course and you can purchase a package that includes the golf cart, clubs, tees, three balls and as many rounds of golf as you want. Get there early before it gets too hot. The security is absolutely fabulous – one day I tucked my cellphone under my beach towel and was gone snorkelling for two hours. When I returned there was a guard standing about 5 feet from my lounger. I learned that while I was gone the wind came up, moved my towel enough to expose my cellphone. The guard stood watch until my return. Amazing ! ! Unfortunately, I did not have any money with me and was unable to find him on the resort, later. I spoke to another guest and she figured he had been there for at least an hour. Now that is service above and beyond ! ! ! There are a couple of good spots to snorkel right in front of the hotel and in the lagoon. Also, a great public beach for snorkelling by the Omni Hotel – we were shown it on the bike tour. While I really enjoy being with children, it would have been nice to keep the Privilege area restricted to adults – especially the pool and beach area.

What an amazing Resort!

We just returned from a last minute vacation that turned out to be our best ever! We stayed at the Catalonia Yucatan in the Mayan Riviera. It was the perfect size , not too big, and the staff were so lovely and helpful and courteous. There were so many things to do. We were taken sailing two times by Marco, an amazing guy! We kayaked in the lagoon. This place has great restaurants with no line ups. Food was really good. It is seaweed season but the resort did its very best to keep it away from a [... read more] great swimming area. I highly recommend the Catalonia Yucatan. I also recommend Tripcentral for last minute deals !

It was great bigger and better, nice place ,,,,,

Everything was good, enjoyed our food and hospitality,,,,the weather was good also , met some great friends,pools were nice , had a great time,we were there 5 yrs ago ,lots of changes ,they did a nice job : very clean and safe area , will go back again later in future,,,,,,!,,,,,,

A good time.

This was our first experience at this resort and it was very memorable, it's kept very clean and the staff are amazing. The food was very delicious and the entertainment was outstanding. It has a beautiful beach that is protected but can be susceptible to see kelp. The main beach did become unusable toward the end of our trip due to the kelp but this seems to be a problem for all the resorts along this coast. I would like to see them change their policy with regards to liquor perhaps, when your [... read more] at an all inclusive and paying good money to be there, all there brands of liquor on the shelves should be available to whom ever stays at this resort as an all inclusive.

Beautiful resort

This was our second visit here and we love it ...the staff are so amazing and hard working they truly do make your stay a wonderful one......and as always booking through tripcentral is easy quick and always a great chat on the phone with the ever so helpful Karol Chareza can't wait to book for next year thank you 😊

Wonderful Vacation

The grounds and facilities are perfect. The beach could be a bit larger, with more capacity, but we managed to find a place to enjoy the sun and surf every day. The food was great - the resort clearly made a big effort to provide a large variety, great presentation, lots of fresh items. Nothing was lacking.

Loved this resort

This resort is a bit dated but what they may lack in high end finishes they make up for in service, food and entertainment. We had a small issue with the room and they took care of it immediately and moved us to a new room. When we came back from dinner we found a bottle of champagne and a fruit plate in our room. The food at the alacarte's was amazing. I do not have one bad thing to say about this resort. Had a wonderful time and are considering going back next year.