Needs Improvement

Though rooms were clean and resort grounds well kept, food was just average. Most hot dishes were overcooked and way too salty. I have had much better quality at other 4.5 star all-inclusive resorts in Mexico in terms of food, entertainment and service. This resort isn't truly all-inclusive as you need to pay extra to upgrade (to become a "gold" member) for WIFI or room service food which is ridiculous. Also booking dinner at "better" restaurants in advance is only permitted for gold membe [... read more]rs. I would rate this resort a 2.5 or 3 at best which is generous.

Nice Resort

The resort is a small resort which was fine for us but if you want a large resort with lots of activities this is not the resort for you. The location is amazing and the weather was unbelievable with no rain for the whole vacation but very hot. The resort was super clean with the staff always cleaning or fixing something to maintain the surroundings. The food was ok but nothing spectacular. Buffets were basically the same thing every day and the a la cart restaurants were good if you could get i [... read more]n. One HUGE CON is you have to line up every morning for 9am to reserve an a la cart restaurant for that day only and if you are not at the front of the line you probably won't get one. There are 4 restaurants and they would rotate to only have 2-3 open each night. If you signed up for premium you could book your week all at once. Which we did try to do but when we arrived they wanted $290 US extra for premium. The person beside me was offered $245 which I said we wanted too. He went for approval and came back saying the manager said its now $300. We told them forget it and then the next day which is one day less when reserving a restaurant she tried to up grade us and wanted $310. For such a large chain I was disgusted how this was handled. I work in the sales industry and if I did this to my customers I wouldn't have any. The staff were very friendly and always helpful. Went to town one afternoon which is very safe. The beach is nice but is not flat and has a huge incline which makes very hard to walk. The ocean was usually rough so if you are a ocean person which we weren't, it would not the best for swimming.

Great resort and affordable.

The hotel itself is well maintained and well equipped, very clean. The maids, wait staff, front desk, bartenders, everyone, were very pleasant and professional. On the down side, the Adults Only Pool ( teenagers to adults ), seemed to be a handful for Lifeguards and Security to enforce these Rules. Seemed to be less A la' Carte this year, if you wanted it one must get up early to get a reservation, even then if you could get one was questionable, otherwise it was all buffet. All in all, it was r [... read more]elaxing and great weather, good time. Thnxs Barcelo!

Did Not Disappoint

Second time to this resort. Had a great Time. Staff excellent. Rooms very nice and very comfy beds. Grounds and buildings well maintained and clean. Restaurants could be a little better - very slow service. Spanish and Italian excellent. Everyone advised against the Japanese, so didn't try it but overall experience was good - will definitely be back!

Very good !!

great place to go for holidays great place to go for holidays!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Amazing Resort!!

We were a group of 28 people (15 kids) and we ALL had a fabulous time at the Barcelo Huatulco!! Staff & service exceeded our expectations!.. Great entertainment in the evening, rooms were updated and very clean, food was great, beach was gorgeous and the weather was outstanding!! Overall a great experience and would definitely recommend this resort to families big or small! Thank you to Barcelo Huatulco & Tripcentral for a perfect vacation! Tracy

Truly amazing

My first thought was how clean and well kept the grounds are. Washrooms were spotless, the public area was super clean. The buffet was well set up and always clean, My room was beautiful, beds were so comfortable, lots of room, washrooms were clean , spacious, and well lit. Air conditioning was very good. I haven't got one negative thing to say about the Barcelo. I will be back.

Very comfortable

This hotel is awesome!! Absolutely nothing to complain about! Fernando was our bar waiter and was amazing worked tirelessly. Location is perfect. Very clean. All the restaurants were great. Might have over eaten just a bit.

Great people, great service and great weather.

Overall I would rate the experience a 9 out of ten and the only reason for not getting a 10 out of 10 is due to the fact that the exclusive or alacart restaurants were not that good. Service again excellent but the food quality was disappointing. We went to the Mexican and Japanese restaurants and it was not good at all which doesn't make any sense. We also went to the Italian which was very good. This then made our decision to venture out into town for dinners which were awesome. The people are [... read more] very friendly and we felt very safe.

Wonderful Resort!

The Barceló Huatulco was a great resort that 32 of our family travelled to recently. The staff is extremely friendly, providing great service at all times. The swimming pools are perfect, as they have an adults pool, a middle pool for teens, and a kids pool with waterslides. The food was great at the breakfast and lunch buffets. Our room was an Oceanview which was the best view we have ever had on any of our vacations. My wife took part in the Garra Rufa fish treatment at the outdoor spa and en [... read more]joyed it a lot! Albino and Martha were very nice and provided us with lots of additional information about Huatulco and the resort/surroundings. I would definitely return to this resort.

Great resort

Barcelo is a great resort. Spacious clean modern rooms. Beautiful views from upper floor rooms and grounds. Beach and pools were fantastic for all ages. Had a lovely family vacation. incredible weather and hospitality in local towns.

Amazing vacation!

This was an amazing vacation! We had amazing service in this beautiful resort. Although not Sunwings fault for the delay on the trip home- super annoying and made for a long day. They did a great job with our restlessness :). Super customer service. All in all would highly recommend.

Fantastic resort!!

Couldn’t say enough wonderful things about this resort and of course the area of Huatulco is one of the nicest areas we have been too in Mexico. Food was fantastic, many choices, buffet changed up every night. Oscar our pool drinks guy was the best! Made sure we were never thirsty. Resort was perfect size, rooms were nice and clean. Beach was beautiful, a bit of an undertow to be careful with young kids. Lots of activities for young and old. Very close to downtown and safe. Would retu [... read more]rn to this hotel in a heartbeat. On that note, there were many people at this hotel who had been there 3-4 times already, which speaks volumes. The only issue was the no free wifi anywhere in the resort, seems very odd. But we will return for sure!!!

Great Vacation

This is a great hotel resort. Staff were wonderful and caring. Made sure all our needs were looked after. Unfortunately there was never enough beach loungers with shade. Seems one would have to get up at 6am and head to the beach in order to secure a shady area. Even placing portable Beach Umbrellas would work. Pool was very nice. We enjoyed the smaller resort atmosphere. Overall, great vacation.

Fun and games

Set your alarm to watch the amazing sun rise. Down to grab your towel to claim your spot in an already sea of cranberry towels. Grab a cafe and sweet in lobby. Don't forget your book as you join the crowd forming at guest services to make dinner reservations. Be patient amigos the bar opens at 10. These are the games they don't tell you about. Not FUN. If you can fix these issues I will definitely be back

Great resort

Hotel is small and a little dated but very clean. Staff are very friendly. Location is beautiful. The resort is very quiet with few activities but relaxing. Food was good and the drinks were great. Service on the beach and around the pool was fast and frequent. For the price point, it is definitely the best bang for the buck.

Fantastic resort for the whole family!

Resort was great overall - Excellent service. - very well maintained, although slightly dated. - great kids program - food was really good - weather is perfect in Jan - would prefer over dreams for those with young kids (we visited dreams for a day) - close to the airport

All good!

Returned Tuesday April 25th from a relaxing sun filled week in Huatulco Mexico at the Barcelo Huatulco. Wonderful service, extremely clean resort and very helpful staff in all aspects. Great food at all restaurants though the Mexican restaurant was more authentic Mexican food than we expected, the Spanish and Italian restaurants were very good, both evenings we visited. True the beach is steep and the situation on the bay can result in some surprising wave activity but a great place for relaxing [... read more]. We had an upper level premium room that provided wonderful Ocean views. Again we wish to extend a very sincere thank you to Robyn Murray at Tripcentral for her efforts in making every aspect of our vacation memorable.

Very nice resort!!

Enjoyed the week tremendously. Staff, food, services, entertainment, hotel facilities all are top notch. Area needs improvement is check-in. Not enough personnel to handle a large group of guests. Internet access should be available in all buildings not just in the lobby.

Great resort

We had a great time at this resort. It was great for families with small children. Lots of activities for the kids and a great kids pool. Small resort, so easy to get around. Being runners my husband enjoyed the gym and I ran on the beach. The beach isn't super long but a good challenge to run. The kids loved the waves in the ocean. I would recommend bringing life jackets.