Beautiful and Peaceful!!

Our stay was on the All inclusive Plus section (April 6th to 17th 2023) which I recommend if you are looking for a quieter/not so busy section. Food was fantastic (my scale would attest to that lol) Lots of beach to walk which was amazing...loose sand not touched by high tide gets extremely hot...have your flip-flops handy. I have no complaints about this resort but I am also not the picky/princess type...I accept that I am visiting a foreign country and that things will be different therefore  [... read more]we learn to adapt. All the staff we interacted with were polite, courteous and respectful. It is a big resort and yes there are lots of stairs...again we adapt. We are there to relax, not run a marathon. A few things to know: there are no coffee machines in the rooms but coffee was available at the lobby by 5:30-6am or in restaurants/buffet by 7am. Facecloths are not supplied...only bath and hand towels in the room. If you are on the Plus side, beer will be given to you in the can (bring a beer cozy or drink it fast) if not it's in a paper cup unless you have your own mug and the paper cup applies to the whole resort for cocktails. If you are travelling with Air Transat as we did, I do recommend you go to the welcome meeting a day or two after your arrival as there is good information given. Not once did I see a rep from Sunwing during my 12 days there so not sure if they hold the same type of information session. Last but not least, you will not be bothered to take a tour where they try to sell a timeshare.

Great resort

All areas were well kept. Clean. Food very good. Always a variety available. Rooms very comfortable and clean. We had upgraded our package, that way we had a fridge in our room which was stocked daily. Only little issue is that employees speek minimal English so a good time to practice your Spanish.

Beautiful resort

The hotel, grounds and pools were very clean and modern. Rooms were modern, adequate and spacious but the only place to put clothes was the closet— no chest of drawers. Staff were always polite and friendly, at times the dinning rooms were short of staff and service was slow. Communication was lacking as to what venue the buffets were being served in, it would have been nice to have a schedule or signage indicating location. Service at the pool was excellent

Wonderful resort

We had a great time at this resort. The rooms were nice &cleaned everyday. The grounds , pool & beaches were also cleaned on a daily basis. Lots of walking on The resort. The food was very good. The service from the employees were excellent. The resort is very close to the ocean. Only problem was for meals you never knew which place to go. No posting of meals but you can book a la carte. We went to 2 a la carte and they were great. We found it was too expensive for the resort but otherwise loved [... read more] it. We prefer Cuba.

Excellent time!

We had a great 11 days at the resort. The buffet food is great, the alacartes were excellent. The weather averaged 33 degrees. The rooms were clean and cool with a/c. Well kept grounds and beaches and the staff was very friendly. We were only 10 mins from the airport. Will definitely go back!

Beautiful Resort

The resort grounds were beautiful with amazing large mature trees and flowers and they were all very well maintained. All staff were very friendly, saying hello anytime you walked by. The bar staff were quick and friendly, even when they were busy! The beer tent on the beach is a fantastic idea to take the pressure off the bartenders for people who just want beer and great for people who just want beer to not have to stand in line at the bar. Our room was in Building 15, at the lobby level s [... read more]o we had plenty of steps to take down but we had an amazing view and the steps were good exercise. The food was acceptable with a great salad bar and wonderful fruit selection. There was always plenty to choose from and none of our group (15) went hungry. The beach was great with lots of loungers. It was such a long beach it was great to walk it every day. The sand was a little coarse but felt kind of good on the feet. If there weren't so many other places in the world to visit I would definitely return to this resort.

Beautiful resort

this was such a beautiful place we had a ground floor ocean view and it was perfect the housekeeping staff was amazing and courteous the food was great especially at the a la carts (although the one was always booked up and there seemed to be preference given to guests that had been there before or were regulars ) I also found that the entertainment staff was not as engaging with guest with children and we were never aware of anything that seemed to be going on but that being said the r [... read more]esort its self was kid friendly and lots for them to do but on a whole we had a great vacation and would recommend this place

More like a cuba 4*

Room was outdated and barely functional. No lock sliding door, poorly working air conditioner, cold water, no drinks in fridge, lamp didn’t work properly the one that was there, and wifi didn’t work in rooms as stated. I’ve been to a lot of resorts and this one was lacking in staff and customer service. They had a lot of rules not stated anywhere that felt like they were making things up and manipulating guests…not only my crew that experienced. I feel the staff are disgruntled and lack  [... read more]personality except for a handful here and there and may be affected by bad management as a run in w management would make me feel this way. I think the resort is too big for the amenities they have including far too few chairs around the pools. Communication was difficult as w many resorts but this one was worse still. On the bright side, the food was mostly good, at least, good food wasn’t hard to find. Also, the beach and pool were nice if you could find a chair getting up at 6am (as long as management didn’t take your towels away). And the weather was great. When you get down to it, that’s the reason I’m there and to learn a little about the area which I was able to do with excursions off resort.

Equivalent to low budget Cuba resort

We booked at Royal Decameron Playa Blanca 4-star location, for a 10-night stay, at $1850 per person double occupancy. I will admit that I was really looking forward to this trip…!!!! We arrived to the hotel (only 7 minutes from airport) in the area of 4:15pm. Check-in was quick and easy. They give you an actual “key” tied to a shoestring, and only have 1 per room available …. CLERK: For your first night, go to the buffet dinner at 6:30 with the Canada group. Your room is here (a [... read more]s he circles on the map) and the restaurant is here (circles again). Call extension 8000 and we will send a transport to take you. ME: Can we not walk?? CLERK: Today you walk, tomorrow you will call me. We quickly found out why …. The complete resort is on a 30-ish degree slope, with very few stairs; the rest of the walkways are incline paths, with 8-10-inch culverts on both sides (for the rain to run down), some with exposed electrical wires sticking out of them as well as extremely loose insert covers where the culverts intersect the paths. The room refrigerator is empty, with a sign on it indicating that they DO NOT fill refrigerators, that it is available for whatever we decide to purchase and bring back to our rooms. Considering that Panama is “between 7 and 10 degrees north of the equator”, one would think that they would supply AT LEAST water in an “all-inclusive”! Walking to dinner and pool was all downhill, but coming back to the room almost killed this girl ( but I did it!! TWICE!! ) Note that we arrived for dinner as soon as buffet opened as neither one of us had eaten all day, and ALL dishes were cold …. Not warm, but COLD!! 😳 … same for breakfast the next morning. For both meals, we had to chase down waiters for water/drinks, which we received when we were finished eating. The room has 2 double beds and is extremely dated and could use major renos … no big deal at first sight…. The patio door and window next to door do not lock.. however, they have it plastered litterally everywhere that they are not responsible for lost/stolen items. Common practice, however, we noticed hard emphasis on this point.. much more than anywhere we've ever been, and we've both been to a "few" places. When the putrid odor of urine in the washroom was mentioned to the employee who asked how everything was so far, we were answered that often animals will urinate on the outside of the building and it will make its way inside…. There was no urine smell outside however, and we were on the 2nd floor. 🤷🏻‍♀️ We kept saying we would make the best of it…. We then noticed that the shower leaked from everywhere except from the shower HEAD, the shower door did not close properly, therefore leaving LOTS of water on the floor, no matter how hard you tried to avoid it. Only the low setting on the blow dryer worked … electrical short?? The air conditioning after running all night, managed to bring the temperature down to 26 degrees in the room. After 20 hours, I had my son get online booking us in at the RIU Playa Blanca just up the street, paying out of pocket for the stay, in the amount of $2720 for 9 nights. We were at their check-in counter 22 hours after arriving in Panama. Once unpacked and installed at the RIU ( where I must add, everything exceeded expectations), I went online and looked at photos of the Royal Decameron that prompted me to book there in the first place …. In my son’s words, it only cost $2700 for me to know how Photoshop works 😢😢

Excellent resort

Customer service was amazing. The cleaning of the resort never stopped. The place was so clean from the beaches to the pools to the grounds and everything in between. The food was amazing. I do not have one complaint about this beautiful piece of paradise

We love this resort!

We truely enjoy this resort! It is one of our favorite places. We have been here several times. The resort is beautiful and thecfood is great. We have never had an issue with the service either. There is a bit of an issue with it being an upper and lower area but we just booked an oceanview this time so we were on the level mostly where there is all the amenities and the pools and beach. I really love this resort and the weather is very hot. Lovely time every time. Also, the airpirt is 4 mins  [... read more]on the bus!!

Enjoyable resort

This was our first time in Panama and we thoroughly enjoyed it. The hotel was great. We loved the buffet food variety at breakfast lunch and dinner. The grounds were very well kept. The staff were attentive and worked hard. We had just a couple issues which we brought to their attention and they dealt with it professionally and promptly. I cannot give this hotel a bad review at all. We were both very pleased and would return again.

Great beach, okay resort needs work

Hotel is very large with alot of stairs. Only air conditioning is in your room, but works well. They rotate restaurants and bars opened so busy at them. The staff all wear masks outside and inside. Most visitors don't. You have to make daily reservations for dinners. There is a big communication issue used google translation often. Buffets for breakfast are busy had to line up one day outside waiting for available table. Food is moderate, all have buffet salads, soups then order main courses.  [... read more]Desserts a few choices but at 2 restaurants waited for desserts service over 20 minutes so left. Even ordered a second glass of wine never came. Found no bars to sit at except one with about 8 tables but not open much. Even lobby only has about 4 chairs and a couple of couches to sit. Usually can't get seats at pool either because don't have all opened at a time. Beach is great not busy. Grounds need work look okay but need work, grass wasn't cut branches, leafs, rocks lying around.Resort is 5 minutes from airport. Overall okay resort but needs work.

Great staff amazing resort

As always the Royal Decameron Panamá was beautiful. They went above and beyond with cleaning, food preparation and distribution. Staff provided gentle reminders for guests to wear masks and tables and chairs were kept a good distance apart. Our rep did a great job coordinating a lab to do our pcr tests. Results cam back in about 12 hours. I also need to point out that our Ttipcentral rep Susan Snider did a stupendous job getting our travel documents together. Thank you

Royal decamron

great hotel clean lots of restaurants to choose from food was good the grounds were kept neat and clean big resort lots of rooms each section of rooms only had 3 floors no high rise which was nice alittle bit of a walk to some places on the resort

Very nice resort

This is a very secure resort. The place is gorgeous specially if you have kids with you. The resort includes two water slides. The food is excellent including many restaurants It is very clean & well kept. The beach is also very nice. People are very friendly. The weather is great....warm & hot Unfortunately it's lacking as far as the water sport (sailing.kayaking etc) why ??? Very nice room

Fantastic resort

Great place Friendly staff grounds and room very clean and well maintained Good variety of restaurants for a la cart and child friendly I definitely suggest everyone to get the upgrade to the Plus as you are able to get access to a few of the private pools and beach Beach excellent and very clean The golf course very nice and affordable All that said we would definitely come back and bring more friends and relatives as the experience was amazing

Beautiful resort

We had good time . It was beautiful hotel delicious food friendly staff , very good service, hot weather. Nice and clean pools, Nice sand beach. We were there for two weeks it was great choice that Maria from trip central choose for us . Panamanian people were very polite honest people . Rooms were nice and clean and renovated.

Loved The Resort

I thought the resort was spread out perfectly. The food variety and quality was great. The overall service was great as well. The pools were clean and not too busy , the beach was clean and close to the pools. The rooms were spacious clean and the bar fridge was always stocked { we had inclusive plus } which i highly recommend. Being so close to the airport was great . 6min to the resort. Because we had the inclusive plus , our rooms and check in were waiting for us when we got through [... read more] customs. Overall , the 8 days I stayed was great . Weather was perfect . Bravo

Loved the resort

I thought the service was great , the food and variety was great. The weather was unbelievable. The ocean front room we has was big and clean. I golfed and I thought the course was great and very affordable. Overall , I loved it