Beautiful resort with lots of ammenities and filled with lots of lush and rich greenery. Calm and peaceful and large to walk around and enjoy. Beach, hotel room, restaurants were all very well kept and provided many options. Pools nice and relaxing (although one was in need of some cleaning) and the food options at all the restaurants were great. Gym and spa also available for relaxing/workout.
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Amazing
Everything about this resort was top notch. The a la carte bookings were very easy and unlimited, The rooms were great. The only recommendationd I would make is increase the hours of the Cappuciano Cafe in the evening. It would have made an excellent spot to enjoy a coffee after supper.
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A Family Fun Week in Paradise
Last minute, Sandra Taylor, travel agent from Trip Central.ca, helped me plan an all inclusive package to The Grand Bavaro Princess in Punta Cana. This was a family holiday with my husband, daughter and 3 1/2 year old grandson. This resort exceeded our expectations! The whole resort was recently renovated during the pandemic. Our rooms were 5 star with very comfortable beds, tastefully decorated separate living room areas and beautiful spa like bathrooms with included large showers and deep soa[... read more]ker tubs. The rooms were spotlessly clean and fresh towels were available daily if you wanted. All the rooms are in three storey buildings which is really nice to not be in a high rise. Our building 42 is located in between the beach and the lobby. A trolley constantly runs between the beach and lobby but from our room it is a short 10 minute walk to either location. The park like grounds are immaculate! Peacocks and an assortment of ducks have free range on the property. The is also an ecological trail over a pond filled with turtles and ducks which delighted my grandson. The beautiful sandy beach is probably one of the nicest beaches in the world! Daily, we went for long strolls on beach and enjoyed jumping the waves with our grandson. The large pool and children’s pool are close to the beach. My grandson loved the slides and sprinklers in the children’s pool. We all enjoyed the large pool with daily entertainment at 4 pm. Both pools were clean and well maintained. There was a large variety of food at both the lobby and beach side buffets. The à la cart restaurants are all booked online which was challenging for me as I was trying to book 6 people from 3 three separate rooms. However, the kind gentleman at guest services services made the reservations for me. We found the food and service at all of the restaurants to be very good. Our only minor complaint was the spotty free wifi. This was problematic at times as the resort is basically paperless, menus, activities and excursions are all online. I did purchase data on our last day to ensure I would receive transportation to the airport and flight notifications. That was only one little glitch! My family had a most wonderful experience at this resort.
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Decent resort
Rooms were not as updated as they should have been.
Employees did not speak or understand English.
Reservations at the restaurants were hard to make.
For a renovated hotel, it wasn't as renovated as it should be.
Freddy in Guest Services was amazing!
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5santos -
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Amazing Resort!
The resort was very clean and the grounds were kept immaculate. We loved this resort. It was quiet and for couples and families. The beach was incredible and the food was very good!
We enjoyed the buffet lunches on most days and went to the restaurants for dinner. We really enjoyed them. I would recommend this hotel to those who need to relax and get away. It was a lovely vacation and we hope to return soon.
We did not use the pools because the beach was the very best in our opinion. Many[... read more] other people used the pools and seemed to enjoy them as well. There is a specific section for children which I think was appropriate.
We stayed in Platinum and it was quiet and peaceful. We really enjoyed the Cappucino place closeby for coffee drinks and desserts throughout the day, which was a nice way to relax before dinner.
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Beautiful resort
loved this resort, stayed in the family all suites section, may 22-29, 2024. Travelling with my husband, daughter and grandson. the family section is close to restaurants, main bar, entertainment.
favorite restaurants, la tratoria, la hacienda and the Tapanyaki was amazing. Santos our chef was very entertaining
24 pub available and the main buffet was very good too. huge selection.
the young man who cooked my fresh omelete each morning was so delightful, as well as the staff who work ha[... read more]rd each and every day to ensure you have a great vacation. i dont have all of their names however appreciated their wonderful service. Please tip them, alot of visitors dont leave anything which is unfortunate, they work so hard, there from breakfast to supper, working 12 days straight.
this resort is huge, if your a beach person, you would need to take the train from the family section. we could have walked however, beach gear and a 2 1/2 year old, it would have been hard.
the beach is pretty busy, lots of people reserve the shaded beach chairs very early
dominican requires a $20 US departure tax to be paid at the airport...wish sunwing would just include this in their billing,
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Great Resort!
Grounds were clean. Carts were always available to move around the resort. Buffett service was excellent. however food was ok. Rooms were amazing with a balcony!!
For a family resort it was surprising that guest were allowed to smoke everywhere, it was a bit uncomfortable with our grandchild.
Beach was beautiful.. lots of room on the beach to spend a day.
Overall great holiday!!
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Mayur -
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What amazing resort !!!
Amazing hotel, different from other hotels, its rooms are layout with a separate lounge and all of them has a balcony. The staff are super friendly and helpful. The rooms are cleaned on time . There are quite a few restaurants to choose from and couple of buffet and one is right on the beach area. Loved my stay here
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Great Resort!
Very clean grounds, great landscaping, large resort with a trolley that circles the resort for rides to and from your room, beach, restaurant s etc. Rooms are clean and spacious with nice balconies. staff at the buffet were polite and attentive,
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Amazing, grounds are kept immaculate
The rooms are huge. Food was good, always able to find something to eat - picky eater. The grounds were beautiful and well kept.trams ran every 20 minutes so there was not a long wait to get to other side of resort, it is walking distance.
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Exceeded Expectations
This resort met or exceeded expectations for a 4.5 rating. Many dining options, wonderful beach and updated rooms. Only downside was spotty internet. Service was attentive and always readily available.
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Amazing Restaurant Staff
The beach area was always clean as was the pool area. Activity staff were energetic and creative with their activities. Staff worked hard to provide interesting special occasion entertainment, e.g. for Valentine's Day. The chefs provided a wide variety of foods at every meal. Most impressive was the restaurant staff. Staff were extremel hard working, efficient and professional. They were always cheerful and attentive. In particular, I would like to mention Joselo and Jesenia who were a pl[... read more]easure to see every day. They are a real asset to the Resort.
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Jenn -
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Great place
Great place, something for everyone!
drawback - top shelf alcohol isn't really top shelf
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Chant -
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Beautiful
Amazing cleanliness … great beach . Stunning view. Things for kids to do . Would have preferred more live performers at night instead of just music . Would come back definitely . Friendly staff. Bavaro is a place to come back to .
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Private -
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Wonderful resort
This is our third visit to this amazing resort. The staff and servers are probably among the best on the Island.
The grounds are well kept and the beach area is constantly cleaned.
The restaurants and the quality of food are excellent. The Platinum service was impeccable as usual and the extra care is noticeable.
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Awesome Resort
Great service and a Very clean resort. Beautiful view. Staff is super friendly and efficient.I’ll definitely go again. Many choices in dining. Very good restaurants and buffet. Shuttle service very helpful.
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KenS -
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Unexpected (negative) surprise
Initial impressions were all good and resort had been refreshed since we were last there about 10 years ago. The unpleasant surprise came Friday afternoon when it became excessively crowded with 'locals' who came in for the weekend at a heavily discounted rate and there to party. Two plus days of crowded, noisy, and rudeness. For those of you that say 'good opportunity to mix with local culture', I'd argue that three days of unlimited booze and food is not a good sampling of 'local culture'. [... read more] I enjoy meeting people and exploring other cultures but don't enjoy losing a third of my vacation to a frat party environment. Put a big damper on the trip and won't return to the resort.
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Good resort
The resort ground were very good and well maintained. The food was very good reasonable choices. The room was excellent. The beach was very good, always place to sit, not to much sargassum. Pools cleanliness not to my standard. The staff was generally good, had some issue with the host at one a la carte. We had many issues with the app not working but every issue we had was resolved to our satisfaction by guests services witch one employee really excelled. Please note depending on room type (bun[... read more]galows suite, family club & platinum) different booking time to a la carte are different. Eg. family club has 3 days in advance and bungalows suite has 1 day. Overall a very good resort for family.
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Tash -
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Better resorts out there
Grounds well maintained and clean, pool and beach also well maintained and cleaned and beautiful, the food and service was horrible, food was repetitive and didn’t have much at times or selection. The restaurants for reservations were horrible. The whole resort works off of wifi for menus and reservations, however the system the week we were here crashed several times and they had no backup as to what to do, we asked a few workers and no one seemed to know anything just kept whirling you aroun[... read more]d in circles, locals are allowed on the beach and bagger you to buy items every 5 mins, and let’s not forget the fact out of a 7 day stay we had to call 5 times out of the week cause our maid didn’t out towels in the room and when you call they would say we are sending someone now and you would wait hours and not for just towels for a cart ride or anything for that matter, safe didn’t work in our room we called and no one ever came to fix it, our fridge didn’t work for 4 days and finally someone came on the 4th day to fix it after being persistent.
Save your money, I am sure there are better resorts out there. Not worth the money we paid that’s for sure!
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CraigT -
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Spectacular Hotel.
Most people that review only comment on the negative. I will try to be as honest as I see it.
Generally the hotel is very impressive and mostly in excellent repair and upkeep.
The weather was flawless, even if for me it was too hot.
The staff is very attentive and accommodating. They do not have their hand out for tips and provide quality service regardless, but do appreciate a gratuity.
The buffet food is above average and in abundant supply and variety.
The A-La-Carte restauran[... read more]ts were engaging, fun and offered some interesting experiences.
We visited Wasabi (Japanese, beware of insect bites if you sit along the pond seating area) The variety of birds that inhabit the adjacent pond area are entertaining to watch and very active.
Foccacia (Italian,Pizza), Nice restaurant. The Pizza was ok, pasta was terrible and the capresse salad below par.
Tanuki (Benihana style) was fun with an entertaining reasonably skilled chef, food was ok except the overly tough and chewy beef. Overall a fun experience.
ElPescador (seafood). Not outstanding, overly bright seating area where we sat.
24/7 Bar and Grille. American style sports bar with TVs and some entertainment. Snacks and drinks 24 hr. Menu based food service as well. Good AC if you want to beat the heat. It was the most comfortable place for me.
El Gaucho (steak) We went twice. Good the first time not so good in a big way the second time. Tough meats, confused waiters,
"The Food Trucks" plus a daily change up of added food choices at an added serving area beside the food trucks. All close to the beach. There was a salad truck which was probably the best, also a hamburger, hot dog and french fry truck (good hot dogs and ok fries but bad hamburgers) The chef was a great guy though. In addition there was a bar truck with great service and very accomodating servers. In front of the food trucks there is a large covered/shaded sitting area. Good for people watching.
There is a very nice coffee bar (now called Cappuccino was called Frappuccino) Great coffee drinks, cold and hot, and excellent pastries. Bad hours though. Only 10am till 6pm. I think it should be open earlier and open later. It is a nice place to sit with a small pond in front.
The ocean was a bit rough, varying depths as you walk out, gets better past first wave roll.
Seaweed is becoming a bit of an issue but the hotel does their best to clean it up.
Beware of invisible insects. We used insect repellant but still got several painfull and itching bites that do not show up until days later and last for up to a week. You do not see or feel the bite as it happens. Avoid dining at Wasabi pond side seating and walks through the nature area. Cover up and use insect repellant and you should be ok.
The grounds are very well kept
The hotel is well staffed with an attentive staff.
There was little to no preventive measure obvious for prevention of covid. There were few to no hand sanitizers to be found and there was little reminder of social distancing. However there appeared to be a ongoing cleaning attempt by staff.
The shuttle was usually a little crowded and wait times sometimes extended. We walked a lot and probably why we got so many bites. During peak time there should be added shuttles.
Wildlife is abundant.
The rooms were clean,spacious and modern with a daily stocked mini bar
Most beach vendors were not overly aggressive.
Beware of monkey and parrot photo opportunity scams on the beach. One guest was charged $150 USD for photos. He was NOT happy!
The washrooms were clean and well serviced and easy to find
The main pool entertainment at 4 pm was always high energy.
The hotel is well run.
I would recommend this hotel. They do their best, Great place for families too.