Our Verified Customer Rating 4.7

Our Verified Customer Rating 4.7

(138 Reviews)

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Private  - 

Verified Purchaser

Excelencia

When we arrived at the resort Excellence Punta Cana, we were treated like royalty, served a nice, cool champagne and our luggage taken straight to our room. The check in process was brief and complete and we really appreciated that given that we were tired after a delay and a long flight. The following 5 days were heavenly - beautiful, clean beaches, blue, genuine, unwavering service, clear water, very comfortable and clean room, delicious choice of a la carte meal options at delightful restaur [... read more]

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Private  - 

Verified Purchaser

Excellent resort

The hotel was spotless, our room was very clean, the food was fantastic , the staff very friendly and helpful. The beach was also cleaned daily-seaweed etc. Overall an amazing experience and I would highly recommend this resort!!!

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Private  - 

Verified Purchaser

Wonderful 5 star resort.

Had a great time at Excellence Punta Cana. The friendliest staff we have ever had in many years of travelling. We have been to many of the Sandals Resorts and this was every bit as nice and even better then some. Food was good, many dining options and liked that we did not have to reserve to get into restaurants. Top brand alcohol and wine. My husband liked the sports bar to watch his game and enjoy wings and pizza. My favourite was the French restaurant. We definitely come back here again.Lot [... read more]

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Private  - 

Verified Purchaser

Excellents Punta Cana

Just returned from our 12th trip to all inclusive Excellents.Punta Cana. The service and quality of food and accommodations is still A1. We did notice a smaller number of guests this year. Staff said it was possibly due to the trouble that one resort had earlier in the year. Since we have visited many times the staff remembered us and went out of their to make our stay all that more enjoyable, spoke to a number of first time guest and they all said they would revisit. We will visit again next ye [... read more]

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Barriemomx4  - 

Verified Purchaser

Amazing Vacation!

Everything from the room, pools, food, staff and service was fantastic. Padded double loungers were awesome to relax on. The pool was wonderful. Beds were so comfy and room service was excellent!! Breakfast and lunch buffets were so great with so many fresh options. The a la carts dinners were all fantastic. We didn’t have a bad meal al week. The tenderloin at The Grill was perfect! We met so many people who return year after year and now we understand why.

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Teachie  - 

Verified Purchaser

Wonderful resort!

The grounds are very well manicured at this hotel and the rooms are very large. We had an ocean view suite and it had a fantastic view with a wraparound deck. The food was great in all of the restaurants although the lobster was a bit overcooked at The Lobster House. The staff work very hard especially Ariel who is a waiter at the pool. He was very attentive and always quick to fill our drink order. The one thing that surprised me at this resort was the pina coladas and daiquiries were made from [... read more]

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Private  - 

Verified Purchaser

Ultimate Adults Only Vacation Spot

My husband and I chose this resort for our honeymoon. Upon arrival, we were greeted with champagne and a cold towel. Very refreshing! Our room was even upgraded upon arrival. The room was very spacious, and the resort was very well maintained. Each day there were activities that you could participate in and nightly entertainment. There was also no shortage of food selections- French, Spanish, Asian, Mexican, American Grill, and Mediterranean. All of the dishes were very well presented. A big sho [... read more]

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Ttirone  - 

Verified Purchaser

Nice Resort

The facilities and staff were great. The food was disappointing and mediocre at best. Three restaurants open every night, which was fine since there weren't many people around. It's just that the food wasn't great. Perhaps our expectations were too high given they weren't buffets. We thought things could have been better.

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Private  - 

Verified Purchaser

Excellent Resort!

Great food, clean, spacious, no need to save chairs in the morning as there was always enough and good evening entertainment. The silent dance party was the best! Recommend the upgrade to the excellence club.

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Private  - 

Verified Purchaser

Relaxing and super clean resort!

I just returned from a 4 night stay and really enjoyed my time at this resort. The facilities and grounds were incredibly clean, we had no problem finding beach or pool chairs and the staff were wonderfully friendly! My only complaint is that while the bed was super comfy, the pillows were terrible! Food was great, spa was nice, drinks were cold. I’d go back for sure.

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Carol65  - 

Verified Purchaser

Exceptional resort

This was our second visit to this resort and we found the renovations they did quite nice.Cushioned double lounges around the pool and facing the ocean were the best! A small outside hot tub was appreciated ,very soothing! I was a bit disappointed that the menus were changed but in all fairness it’s because my husband and I are not”foodies” who will try anything so not the resort’s fault.We always found something delicious to eat though.The new larger showers are great and more modern r [... read more]

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Private  - 

Verified Purchaser

Our Best Resort Yet

We loved our stay for 10 days at Excellence Punta Cana!!! At first sight, the lobby, pool and main buffet area were beautiful, topped only by the warmth & great service of the entire STAFF. The foods at all the many restaurants including the main buffet was great, our favourite being Chez Isobelle. The landscape & our Garden view room was exquisite and had great sleeps on our comfortable bed.

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TrophyWife  - 

Verified Purchaser

Second time better than the first

I won't leave a long-winded review but will say that this was our second time going to this beautiful resort. We booked Excellence Club with private plunge pool and were in building 2. Our room was steps to the Excellence Club pool and we were super close to everything we needed or wanted. The beach is beautiful, yes there was some seaweed but the workers were out there raking it before anyone was usually up and it was well maintained. The water is a little rough and the riptide is definitel [... read more]

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Private  - 

Verified Purchaser

Excellent Vacation At Excellence Punta Cana

Staff was very friendly, resort service excellent and grounds impeccable. Swim out rooms are not really swim out rooms in most of the resort. Our swim up was a swim close to the pool/on the same floor as the pool... but not a true swim up. Even with that misleading room information we enjoyed our trip and found that the resort had an amazing beach, great pools and good food.

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Private  - 

Verified Purchaser

Excellence Punta Cana

In the past I visited many resorts situated in Caribbean, Cancune (Mexico). Excellence resort is very good. I like Excellence Punta Cana. Though it is little more expensive, but it deserves. Beach and pool area are very scenic.It was my second visit. This time I was not very happy about their room cleaning service. It would be good if hotel provide also buffet service in the evening. In the evening, vegetarian's have problems as it is hard to get vegetarian dishes. Workers were very poli [... read more]

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Private  - 

Verified Purchaser

Pure heaven

Everything about this place is amazing from food, accommodations, staff, drinks , service, entertainment, beach, pools and activities. This was our second trip here and it was better than last year. We’ve been to the two other Excellence resorts in Mexico several times but we like the layout , beach and pools much better here. There’s always a daybed or lounge chair available at pool or beach. If you want quiet relaxation with top notch staff and service you won’t be disappointed.

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Private  - 

Verified Purchaser

Fantastic resort

Fantastic place, great food, service and beautifully kept resort. Very friendly staff. Rooms were very nice and plenty of choses for food. The beaches were very clean and well kept. Best place to stay for sure

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Matt V  - 

Verified Purchaser

Awesome resort and people

The #1 resort that we have been to for quisine and service. The most remarkable food. Jensen, our server in Chez Isabelle restaurant was the best server ever. So funny and so efficient. Anna who serves during the entertainment, very attentive. Really nice. Very clean and well maintained resort. They pay attention to everyone. Room service, walking the resort, to dining they make you feel so comfortable. Great people, awesome holiday. My wife and I went to the spa twice, unbelievable. W [... read more]

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Private  - 

Verified Purchaser

Fantastic beach, very comfortable.

The vacation was overall very good to great. Though the surf was a bit rough for swimming, it was mesmerizing to just sit and watch the waves roll in. You can swim if you walk up the beach to the right, where it is more calm. Room was fine, but if I was a hotel room/bathroom designer, I would make several changes. The food was mostly excellent. The staff were all friendly and professional. The availability of shaded palapas and lounge chairs was wonderful- we never had to worry about gettin [... read more]

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Private  - 

Verified Purchaser

Truly Excellent Resort

We thoroughly enjoyed our stay at the Excellence Punta Cana. While the room was great and the food good, the staff were the best - very attentive and a real joy to be around. The beach is nice but the water is not calm and there is an undertow. We enjoyed playing in the waves but some may not. The entertainment is better than most we have seen and the entertainment team were engaging but not pushy. In the evenings they had a saxophone player who was sensational and a singer who got everyone up o [... read more]

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