Great value and lots of fun things to do!

It was overall really great. Tons of stuff to do besides bake on the beach! We went on a long bike ride, paddle boarded, kayaked, went on a catamaran - all included. We also went on a great excursion to Tulum. Would go back to this area again!

Nice place hotel

Clean and good location beach wast good time of the year but definitely recomonded this location close to 5th street by walking close to Starbucks it is a nice quiet and safe place to walk around definitely recomonded

Fun and friendy resort!

Hotel Staff were great; extremely friendly, down to earth and helpful. Rooms were clean and modern - no issues. Buffet food was ok, restaurants were better. Entertainment outside of resort was easily accessible. We were a group of 4 (2 - 30 year old couples) found there to be quite a mix of ages and nationalities which we really enjoyed. Sunwing travel portion was not the greatest.

Good Beach, Central Location

To start we booked through Holiday Market Travel, which has been bought/taken over my trip central. So there description of was different from what is currently on their website. So, some expectation we different. I was expecting a litre of water per day as per the "Smile" extras, which made a difference to me. We had to purchase water everyday. The second item it was longer transfer from the airport. Other than those two items, this is an average 3plus hotel. The free internet by the lobby is v [... read more]ery slow, it is better to walk to the Starbucks just outside the resort for better results. The town is about a 20 minutes walk depending on your speed. And in town if you choose you can take a ferry over to Cozumel. The food and drinks are average, and they do have an coffee/bar to get specialty coffees. The rooms are average, and clean, the pillows are flat or too puffy, the lighting in the room is commercial grade florescent, the lighting at night made me feel nauseated, so I left them off. Lots of activities if you want to participate, and the beach vendors really do not bug you. Overall just average.

Wonderful Resort

This was our second time at this resort. We chose vip and it was well worth it. Besides having a ground floor that was oceanfront we had our own space to sit with comfortable loungers. The food at the buffet was always delicious with lots of variety. The Mexican restaurant was our favourite a la carte. The food was delicious and they had wonderful staff. The shows every night had a theme and the entertainment staff works so hard to provide wonderful shows and dancing and singing. They also keep  [... read more]everyone busy during the day with everything from yoga and Zumba to games like darts and bocce ball. The grounds are beautiful with lush garden and we were amazed at how hard they work to keep everything so clean. The only thing you have to watch is the timeshare people approaching you. We just said we were not interested and he left us alone. Would recommend this hotel if you have kids as well. Also we were a five minute cab ride from Playa del Carmen.