Very nice resort.

The grounds were spotless, the buildings were spotless. They kept everything nice and tidy. Service was super. All in all, a good place for a vacation. The staff was very friendly and quick to resolve any problems that you encountered in your room.

Great place to vacation!!

Grounds beautifully landscaped,lots of chairs on beach and at the pools. Amazing a la carte restaurants and the buffet offers an amazing selection. Say hi to George at Archery!! Santa Domingo tour was a waste!!

Loved it amazing place to go for a holiday.

Everything was so great the staff were so friendly they made you feel very welcome. They were always happy went out there way.They were great with the kids always making them laugh and a smile on everyone face

So much variety

I just got back last week from staying and the Grand Palladium Punta Cana for a week stay. My mom (61) and myself (33). Pros: you can go to all three resorts so you have a lot of variety with pools etc. We didn't love our pools as they had more kids, so within 5 minutes (not even) we walked to a different pool. The entertainment was great, which included live shows with so much effort, bubble parties in the pool, night show on the beach, and so much more. The food was good and there was  [... read more]a lot of variety. We were always able to find something with liked. We also went to other resorts to eat to switch things up. That was nice option! While on the beach we never had major problems with people selling us things. We just didnt look at them and for the most part that was fine! The seaweed is worse than some days but did NOT get in the way of us enjoying the beach. The water was warm in the ocean and so clean. You could walk for miles. Cons: The entertainment didn't start until 10:00 but I'm a lightweight and like to be in bed a bit earlier. The shower, although beautiful, was not the most practical. Hard to get into and had transparent doors to the bedroom/ living area. Those two things were no big deal at all however. My suggestions: If you are with kids stay at the Punta Cana because the pool there is the best for them! I would not suggest the Bavaro. It looked a bit run down. Otherwise if you are with adults the next best thing to the TRS is the Palace. The loby has the best atmosphere during the night to socially hang out in, it has a really nice pool, and is also close to the only adults only pool in the property called "the secret pool." This pool is beautiful!!! Next time I would like to stay at the TRS is if it only a matter of a bit of extra money. That is truely a 5 star resport. We snuck in (well walked in...) and spent a lot of time there. Everything is classy and just one step further in luxury. You are treated like royalty there and have special privalages. My mom said it was to uppity up for her, but I quite enjoyed it! Overall, what a beautiful trip! Thank you for the great memories.

Lovely resort

I enjoyed everything about this resort. Good food, nice staff, clean rooms. The entertainment could have been more clearly explained (nightly shows). Would definitely would go back. I would try to get in buildings close to beach next time

Beautiful resort

It’s an excellent result the grounds are well-kept who is all nice there’s a lot of activities around the pool area end up with really good there recently renovated rooms are excellent but the one in Vallartas or not as good as expected with five star resort overall were satisfied with the location and a very clean beach The Buffet foods are OK but alacart restaurants are better specially Japanese one entertainment was all right I will give four star For Palladium Punta Cana

Excellent Resort

We have been to this resort 6 times. This resort has be fully renovated. The rooms are exceptional and the grounds are always well groomed. We only ate at the buffets, lots of options to choose from. The desserts were excellent.

Nice Resort

This resort is very large. Took a few hours to get checked in, we were the last ones waiting in the lobby. The loft room is very big and spacious. Great if you have kids with you. Room was very clean and well kept. The shower is see through on the room side and taps take a bit to figure out. Room service was great! All the restaurants were excellent. All the grounds are well taken care of. The trolleys are a great way to get around. The beach is beautiful however the locals trying to sell things [... read more] are very persistent and constant. Can be rather annoying when you are trying to relax. A few people in our group had staff entering into their rooms unannounced and at odd times. The wifi worked great throughout the resort once you get on it. The night entertainment was ok. I would likely go back to this resort. The big main pool was under construction the whole time so there was a lot of crowding at the other pool.

Wonderful family holiday!

The resort was everything we’d hoped it would be. The amenities were excellent, the rooms were modern and clean, great choice of pools, yummy food and excellent service. We traveled with a toddler and had a great time. Would definitely visit again!

Very good resort, even better staff...

We had a wonderful time at the Grand Palladium Punta Cana. Even with construction, the grounds were well kept. The buffet selection was incredible for breakfast, lunch and dinner. The japanese restaurant was entertaining, delicious and a lot of fun. Even with the seaweed issues, we found the beach to be in good condition and the resort seemed to trying it's best to clear the seaweed. One of the features we enjoyed immensely was the sports field. we used it almost every day. To me, the hotel's be [... read more]st feature is it's workers. From the groundkeepers to the front desk staff, with a special mention to Rommi and the lobby bartenders. the bartenders were amazing with their drinks and also their fun factor. They are a real credit to the resort.

Everything and more

I have been to multiple all inclusive resorts and this has to be one of my favourites. From the moment you enter one out of the 3 lobbies, you are welcomed with an amazing view, well kept and friendfly staff. I came with a wedding party, and all of our rooms were equally clean and fully equipped. My only critque is to have more shuttle running every 5 mins because the resort is so vast that walking to the 24 sports bar restaurant could be a bit much once the resturants are closed for prep. Many  [... read more]actitives, clean,fun pools, delicious food and easy access to excursions. I would love to come back and possibility try out one of their upscales room that have a hot tub/pool just steps out the back doors.

Disappointed

Check-in and check-out was long and inefficient. Staff were not friendly and they were unorganized. We did not arrive at a busy time and there was 7 of us checking in. Room was the best part of our trip, the renovated loft suite was perfect for our family of 3. Main buffet was not good. A lot of deep fried food and the hours did not work for our family. It opens at 7 am, 12:30 pm - 3 pm and 7 pm for dinner, if anyone has young children I am sure you can sympathize that these hours are not helpfu [... read more]l for eating times. Some days they would not open at all and we found out it was because of an international military conference - which I should mention that staff could have warned guests about. Having a military helicopters land on the resort grounds and seeing military members step out in uniform, and not knowing why was very scary. We ate all our meals at the Palace or the Bravaro. Room service was slow and they made many mistakes with our orders. Pools - good for the morning, very dirty by the afternoon. Beach - no complaints. Kids Club - our kids walked in and walked back out, the staff were loud and aggressive. One actually scared my son who is very used to a daycare setting. All to say, we would go back if we had to but would stay at the Bravero side. It seemed much cleaner, friendlier staff and better food!

Great weather, fabulous pools

Biggest problem right from the start is staff spoke little to no English. my guess is over 95% of resort folks couldn't understand any English at all. room was great for young lovers but for two senior sisters, it posed problems. bed was king size (though I booked 2 queen). you had to use a step stool to enter tub. bed sheets were not changed often enough, face cloths only available on 1 day. for a 4.5 star that just isn't acceptable. the good = tons of pools, great location, weather a [... read more]nd company I went with were a 10+

Great family resort

Had such a beautiful seven days with my family and friends, beautiful beach and pools and night life was great. Perfect destination for family young and old. The resort was only 1/2 hr from the airport which was perfect, food was good especially the steak house and the music was great in the evening.

Amazing Resort

Can't say enough about this resort. It was absolutely fantastic. It truly is a tropical paradise. The staff went out of their way to make our vacation the very best. Everyone was friendly and seemed to be genuinely happy to be at work. The room was new and very impressive. Restaurants were great with lots of choice for everyone. There is nothing negative I could say about this resort. I would definitely recommend it and hope to return sometime.

Would not return:

This resort has amazing staff. The staff are friendly and work very hard to attend to your needs. The grounds and pools are very clean .The bar service and entertainment at the pools are also very good. The buffet is very small and has few vegetarian choices. The wait time for the al a carte restaurants are very long ( 1 - 1 1/2 hours). Our room was only cleaned 4 days during our stay . We called housekeeping but this did not help . This created a shortage of towels for us. The shower is in  [... read more]a soaker tub with a small section of glass for the wall and the water sprays out all over the bathroom floor . On the other shower wall is frosted glass and if the shower points this way the bedroom floor is covered in water You need to use the towels to clean up the water . When housekeeping did not clean our rooms we were short of towels.

Good Resort lots of variety

All in all a very nice resort with very friendly and helpful staff. The buffets and a la carte restaurants are very good with lots of selection. The rooms, pools and beaches are all clean and well maintained. The only negative is the constant solicitation from vendors and sales people for souvenirs, photos, excursions, cigars, presentations, etc. Some won't take NO for an answer. However vacation was enjoyable and would consider going back here again

Great staff

The rooms were nice, there were a couple times fridges weren't stocked and trying to get refills was almost impossible. Pools were warm, food was great but the menu didn't really change. The steakhouse was really great! Our experience at the Mexican restaurant was less favourable and I would not go back. Lots of entertainment throughout the day with water games, towel folding, bull riding, sports, yoga etc. We had an amazing server who saved seats for us every single morning and remembered our o [... read more]rders - we came with a large group of 20 and remembered most of our names and most of our preferred drinks!

Great Resort!

- grounds: very well kept, vibrant and beautiful - public areas: clean - rooms: clean; forgot towel service one day, did not push beds and make together as asked for a King and got 2 double beds after asking twice - food: both a la cartes and buffets were fantastic; lots of variety; big negative is that you cannot book a la cartes, instead show up and wait (often can be over an hour if you have a larger party) - beach: clean, long, white sand and clear water - location: 1 hour from airpor [... read more]t

Graduvation 2017

This is our 11th trip to this Resort, so obviously we like it. We have celebrated milestone birthday's and anniversary's at this resort but this year was extra special as we brought our 3 adult children plus two girlfriends all of whom who were graduating from University, so it was a big celebration. We also wanted to share with our kids the place that we have loved to visit. The resort lived up to our expectation and we had a wonderful time. If there was one thing that bothers me about the Gran [... read more]d Pallidium is the lack of consistency. After going to the same resort for 11 years you would think at some point they would have a record of your stay. They don't, after 10 years you get a grey braclet (not sure what the benefits are if any) but anyway I brought our bracelets from the previous year, well this totally through them off, they didn't know what to do. The manager came over and said to us look in my eyes and he said no don't recognize you and doubted us. He said wait in the lobby until he checked something out, it was an hour waiting to get checked in, why I don't know. The other inconsistency is making reservations for restaurants, 4 people, 4 different days and 4 different answers mostly no can't help you. Funny the 4th person made reservation for 3 restaurants no questions asked. This year not sure what the confusion was with reservation, the week before we were to leave we were contacted by Trip Central to stay the rooms that we were staying in at the Punta Cana part of the resort were going to be affected with the renovation and we were moving to the Palace resort, we said not a problem. I did recheck with Trip Central to see where we should check in at and she said check into the Palace lobby. When we arrived no one at the Palace knew what we were talking about and there was no reservation. We went to the Punta Cana lobby and they had our names, even when I showed the email from Trip Central they had no idea.