Great resort!

The resort was very nice and well kept. The rooms were spacious and only a few per building which was very nice. The food was excellent, both at the buffet and the a la carte restaurants, the Grill was our favourite!

Awesome resort

Resort was amazing, rooms were kept clean. Service was amazing especially at the swim up bar Marcelo one of the bartenders was amazing and so sweet and also made awesome drinks. Resort wasn’t to big and your close to everything which was nice. The beach was beautiful. We really had no complaints we had an amazing time!

It is just paradise

the staffs were genuinely friendly. they are always happy...................... beach was amazing............................... the food was great. ................. We had a lovely time.

Awesome family vacation!

This resort is beautiful! The grounds are well maintained. The pool is awesome and the beach is beautiful. Service is awesome all around. People are very friendly and go the extra to make sure you have a good time. Food is delicious and so much variety (both buffet and a la carte).Rooms were awesome and cleaned daily! Air conditioning worked so good in rooms. Wifi worked awesome even out on the beach. Entertainment was great! Michael Jackson is alive at Paradisus...lol! Great nightly shows! Danc [... read more]ing at gabi beach so fun!! Awesome music! Great resort!

Overall good trip

While the room was a little dated, I have to say that the staff kept it clean and dealt with minor issues efficiently. The restaurants, pool, beach and hotel property were all very well kept. All staff were friendly, helpful and accomodating. Overall it was a very good trip and would recommend this property to people with or without kids. If you are going to book here, pay the extra fee and upgrade your room, the upgraded rooms are beautiful.

Amazing resort

It was fabulous! We truly enjoyed our vacation. Service was very good. The grounds are amazing. The rooms very clean. The food and drinks are really good with a wide selection. Thank you Miranda for booking this vacation for us.

Beautiful Resort on a beautiful beach!

This was a beautiful lush well kept resort with amazing staff. Louis the beach bar tender the best and always had a smile and a welcoming greeting. :) There were two events that took place the week we were there that basically shut down the main buffet. The employees were run off their feet trying to keep up with the back log, as this was definitely a poor management decision.

25th Anniversary Trip

Everything was as advertised. Large, beautiful resort is well maintained. Service was great. Food was good too. Rooms were clean. The people here are very pleasant. Large beach area. Pool area is also very large. This resort never feels crowded. We would definitely live to return to this resort.

Beautiful Getaway

Easy 20 min. bus ride to resort. Luggage drop was not directed very well on arrival. No direction was given getting off the bus. Book close to the water and restaurants for shorter walking. Pool area not near the water so choose which one you like better - map is also not to scale. Regular running shuttles were great but some are running on Diesel which was a HUGE TURN OFF. Add the heat plus fumes not pleasant! Grounds were amazingly kept with lots of drinkable coconuts! workers happy to prepare [... read more] one for you. Be ready to be hounded by beach sellers even though they are to remain only on the beach I was told, a few wandered around you 2 rows back which can wear on you by day 5. Several real healthy juices for breakfast but limited juices at the bar was odd. They promote a healthy approach to the bar menu which lacked real juices. Great walking beach/ friendly staff at the pool / beach bars. $1500 in promised spending bonuses on pampering services, turned out to be a reward for viewing timeshares.. Surprise! And then it's not applied to not all the overpriced services and only covers part so you are buying anything you choose at reg. price. Felt like a scam. Check in said talk to your lobby travel rep and he said (AirTransat rep) he couldn't discuss it? We had to arrange a meeting to get it? Oh - a timeshare presentation. Aha moment. Very disappointing. Felt like a scam - poorly represented. Not all restaurants were equal so ask around what most liked more so you make the most of your dinners. Bad experience at THE GRILL. Ordered ribs and my dinner came as a slab of meat on one side no bones and the flip side was solid white fat and gristle - I was shocked. The phone system had 5 star features but ours worked for the first day. Bad line. Housekeeping was always after 4/5pm which was inconvenient and they always scented our room as we noticed after 3 days a slight septic odor. Curtain off track at the end and paint splatters on the wall art. I think our room was next in line for a renovation. Frosting patches peeled off the shower glass/ soap build up and grungy hardware attaching at the bottom. Great TV with lots of channels. CNN / NHL / MBA playoffs and The Voice... I pointed out to staff twice that 2 different washrooms had plumbing problems so the attention to some details are not being managed. A lot of staff always on their cell phones too... The main beach restaurant and bar was closed for renovation after being told how nice it was by our travel agent. Guess they don't pass that along for fear of not booking? DONT BUY CIGARS ON THE BEACH. Locals say the boxes are knock offs and they use 2,nd grade leaf and some banana leaf filler... on the flip side, 1 week of great weather can over look a lot!!!

Beautiful Grounds and Beach

Had a wonderful time at Paradisus Punta Cana the rooms were good, the beach was amazing lots of sun beds and shade. The food and drinks were also great at this resort, the grounds were beautiful as well ,always a good day when you can wake up in Paradise.

Disappointed!!

This resort has the potential to be a true 5 star,however due to the poor restaurant reservation system and building maintenance,this distinction can not apply!! Also when i arrived the staff had no idea what Emerald Club was about,they said they never heard of it. No Separate check in,No welcome gift,No bottle of rum,No welcome basket with snacks and no turn down service!!

Beautiful resort and excellent service

You must do the Royal Service. It met all of our expectations. The suite was beautiful, our butler Alex was very accommodating and helpful. My only suggestion is to verify if the transportation to and from the resort is private versus a shuttle bus.

Paradise at Paradisus!!

Top notch resort whose employees go out of their way to please you. Grounds impeccable, rooms very clean and food certainly 5 star. Royal Service wonderful if in your budget. Large white sand beach area, great swimming, no rocks

5 STAR RESORT

This is the nicest and cleanest and friendliest resort we have ever stayed at! Starting at check in, the manager Luis upgraded us to an updated suite in a superior location. Our room was clean, bright and very spacious with a large balcony and a mini fridge that was always restocked with drinks and snacks. The food was excellent and a huge variety and we were given a reservation at all the separate restaurants too, We tried them all. The resort had the largest section of the most beautiful be [... read more]ach that stretched on for miles in both direction. Paradisus had three times the beach front than any other resort on Bavaro. Jose Reyes was the beach attendant and he was exceptional, extremely attentive and so friendly and chatty. There was always a bed (love them) on the beach and lounge chairs by the pool available! This surprised us with it being March Break! At the pool Jose Fernandes kept us busy with dancing lessons and pool exercises. He was friendly and happy and inclusive. The shows at night were excellent, (especially Michael Jackson). We do not have one negative thing to say about the resort. We loved it and would definitely highly recommend it!

Paradisus is Paradise!

The grounds are absolutely breath taking with the palm trees, tropical plants, throughout and the flamingos in the lobby. The junior suite was very clean, big and the maids always provided fresh towels. At the buffets the food was tasteful but was just warm. Needs improvement for hot foods. Booking ala carte dinner reservations needs also improvement as to when selecting restaurants letting u know right then if available and not 2 days later also being booked for restaurants that weren't se [... read more]lected. Otherwise the Paradisus, Punta Cana is a beautiful resort.

Terrible Service

This property looks good from the outside, well maintained. Our TV didn't work, we called every day to get it fixed but all we got was empty promises and useless apologies. It was raining for 3 days so TV was almost like an essential service which was never delivered. One thing that we liked was the food and drink selection. Service is very bad for a 5-star hotel. We travel 4-5 times a year and service in this hotel was one of the worst ever! I would never go back to Paradisus Punta Cana

Great Vacation

I was just at Paradisus Punta Cana for a 7 day vacation with my daughter and her family. It was one of the best vacation Great place, clean, friendly and lots of activities for the kids. Lots of food and drinks...........................

Incredible second time at Paradisus

This resort is by far my favourite spot to escape the cold weather. The staff is so friendly, food is amazing (aka no food poisoning and amazing seafood) and very luxurious. Everything is modern and pristine. You can tell they put a lot into the property, food and entertainment. We somehow got upgraded to royal service for the week stay and let me tell you it's unreal. I won't be able to do anything less on my third trip next year that's for sure. You have to stay here. It's totally worth it!

Wonderful Resort

We returned to Paradisus Punta Cana because we enjoyed the Bali Beds that are available with the Royal Service option as well as the service on the beach and the quality of food offered in the Restaurant 'La Palapa' which is exclusive to Royal Service guests. The beach is wonderfully wide with soft sand and there is a long stretch of beach to walk either way which is important to us. We had great weather in mid-december-it rained at night and was in the 80 degree range during the day. We  [... read more]had dinner at Fuego restaurant and it was delicious-interesting options and the service was great. We also had dinner one night at Vento-the food was excellent and service was also good. The Royal Service area offers elevated snack options every day which include smoked salmon and cheese selection as well as baked goods and desserts near to the beach. We found the Royal Service offers great value and makes the stay very enjoyable with restaurant booking being taken care of. We are looking forward to our next visit to this wonderful resort.

Paradisus Punta Cana

We enjoyed our vacation very much. There had been a lot of rain the week before we arrived so there was still some walk ways with 3 inches of water on them and we had to go in big trucks to get back and forth from the lobby to the beach since electric carts wouldn't go through the water. The staff was very friendly and helpful and kept the grounds, pool and bathrooms very clean. Our room keys didn't work one day and the employees were very quick to fix the issue. We ate at most of the restauran [... read more]ts and the food and service was good. We really enjoy walking on the beach and this hotel had a large beach area and there was no problem with getting a chair. Overall this resort was great.