Amazing resort

Grounds are beautifully manicured , food was amazing , beach kept very clean , entertainment crew are amazing especially peanut, buttercup and black thunder, the only negative for me was the a la carts were too small ( very limited space) in each one

Wonderful vacation!!!

We had a 2-week stay at the Riu Palace Tropical Bay. We thoroughly enjoyed our stay and will definitely return to this gorgeous resort. The beach is absolutely beautiful. The staff were very accommodating - they went above and beyond to meet all our needs. They were very friendly, professional and a joy to be around. Doctor "C" made our trip so enjoyable. The new management is a real asset- they are extremely interested in what the tourists want and need to make their vacation pleasurable. [... read more] The added musicians/artists in the main dining area is incredible. Nice to see them have the opportunity to entertain the tourists. Can't wait to return next year. Give them an excellent review for sure.

Riu palace

Loved every minute of my airport to airport experience . This was a taste of heaven , best vacation spot of them all and I would definitely travel back to Jamaica . I have seen the world but if I had to describe Eden, this would be the picture painted by my words

Quite pleased

We wanted a smaller but newer resort. The service was excellent. Sunset was the best in the world Tours were so cultural pleasing , and local food was a taste of heritage well served Only down fall to me personally was there is no local casino to spend the rest of my money

Wonderful Resort!

Our stay at the Riu Palace was great. We were impressed by the recently renovated rooms. We had our dinners primarily at the buffet. The selection of food was good, however we occasionally found it to be lukewarm. The beach at this location is spectacular. The staff were very attentive and friendly. Overall, a very enjoyable vacation!

Typically very good Riu resort.

Everything was excellent, as is to be expected at Riu. The resort is clean and well laid-out. The staff was friendly, caring, polite and hard working. The room was very good and well located. The staff accommodated my wife's wheelchair at all locations. The food was very, very, good.

We'll be going again...it's fabulous!

We've been to RIU Tropical Bay in Negril a number of times and we love it! They did a great job with the renos. The rooms are clean and spacious. Balconies offer a great view as they are surrounded by glass so when you're sitting down, your view is not obstructed. The beach is perfect...nice and sandy. Guests are not packed in like sardines. There are plenty of lawn chairs and ample room. The water is typically like a bath. At about 5ish, the star fish make an appearance. It's just beautiful. [... read more] Negril Bay (formerly called Bloody Bay) is truly a piece of heaven. Food at the RIU is very good. Whether you choose an A la Carte restaurant or go to the buffet, you won't be disappointed. Best of all, you don't have to waste your time making reservations. It's first come, first served. If it's busy, sit down, have a drink...relax...your wait time will not be too long. And...you have to try the Jerk Hut...best food ever. Wish my chicken could be this good! Staff at the RIU work hard and are so pleasant. Even though it's an all inclusive, we like to tip well. We also come with lots of gifts for the cleaning staff. It's much appreciated. There was a wedding one evening and the whole set up looked so magical. Looked like a great time was had by all. To get to this resort, we always use personal transport (Island Tranfers). The bus tends to leave late and always stops midway. After a long time travelling, we just want to get to the hotel. Can't wait to go back. Always hate to see that trip end...that's my only negative. Try it out. You won't be disappointed.

What a great resort for our wedding and honeymoon

This resort was highly recommended from a friend and it truly did not disappoint. The staff were extremely friendly and accommodating, the food was excellent with a great variety of choices, the room was spotless every day and everything around the resort was neat and tidy. Without exception we will be returning to Riu Palace Tropical Bay.

Great resort except for Sunwing Rep

Resort is newly renovated and very clean. Beach is beautiful with lots of chairs. Pools are okay but often crowded with kids. Rooms are a good size with nice modern bathroom. Bars are great and have an extensive drink menu. Coffee bar in lobby and 24 hour snack bar are nice touches. Food was surprisingly good for an all inclusive. Jerk Hut on beach, Japanese restaurant and the buffet were favourites. Staff were really good and went out of their way for you. I would go to this resort again  [... read more]but not with Sunwing Vacations. The rep at the resort was unhelpful to the point of being rude, online check-in for the flights was non existent and our flight was delayed by 2 hours which meant we had to spend 5 hours at the Montego Bay airport.

Great resort!

Resort was beautiful- Beach was gorgeous and warm, sandy bottom, Although had jellyfish lots in our party were stung. Food was amazing. No complaints. Didn’t crave anything. Italian restaurant could’ve had better options. Rooms great. Spacious, clean, comfy beds. Love the two-part shower (regular handle and rain style). Very touristy - many vendors on the beach and lots of water activities (parasailing, fishing boats, bar boat etc) too busy- not quiet and relaxing. But still beautiful [... read more]. Need more public bathrooms at resort. Too far from beach and pool. Although they were kept spotless. Servers in main restaurant were great and remembered us and what we liked to drink. Very welcoming. Shows were ok. Some great- the African show not good, the dating show hilarious! Reggae and the Rock show was good too. After dinner music boring - should be more exciting rather than put you to sleep. Should be better and FRESHER snack bar food at 24hr place. Animation team great! Spotlight was fantastic at pool for entertaining / band that tune and hosting games.

Amazing resort!

I loved everything about this resort! The staff, the food, everything was amazing. I highly recommend this resort. I can not wait to return. The best service we have ever received. Ever!! Cannot say enough good things about this property.

Great Holiday at an Amazing Resort

Attended a destination wedding which was wonderful, the resort did a great job. The grounds were immaculate and rooms were very clean. Actually the whole resort was very clean including the public washrooms, it was very impressive. Loved the 24 hour snack bar which included hamburgers, hotdogs, sandwiches, nachos, pastries, fruit, beer, coffee, tea, juice, pop and fresh popped popcorn which I ate everyday!!!!! The Jerk Hut on the beach for lunch was fabulous and loved eating on the beach. B [... read more]uffet had tons of options and could satisfy all. We traveled with a vegetarian and he was satisfied at every meal. Entertainment was great and the beach was the best on Bloody Bay. My only complaint would be our room. It was at the back of building 2 on the ground floor close to the road and beside a utility room that was used by staff so it was very noisy and had a sewer smell. We were surprised we had such a bad room considering we were one of the first to book months ago where people who booked later had fabulous rooms. Other than that we loved every minute of our vacation.

Pleasantly surprised

This hotel was excellent. Room, service, amenities, cleanliness, and food. Couldn't ask for better. Normally I would try to avoid the large buffet style restaurants, and eat at the smaller specialty dining places, but Riu Palace's buffets are amazing. Attended my daughter's beach wedding, which was organized by the hotel. It was perfect. A wonderful experience was had by all. Thank you for recommending this facility.

Great location!!

The grounds were kept beautifully. Housekeeping very good. Overall hospitality was very good.Jamaica is a beautiful island with beautiful culture..As for the value...For a single traveller I did not find great value in this package. Had it been 7nghts my rating would of been different .

Absolutely Amazing 10th Anniversary

Let's start off by saying an extra special thanks to Shameela who treated us like royalty from the minute we arrived. She personally took my bags and wouldn't allow me to lift anything. When she was checking us in gave us a room upgrade because it was our 10th anniversary. Not only did she stop there but arranged a beautiful dinner at the Krystal restaurant for our actual anniversary day. We want to personally say thank to Shameela and the staff at Krystal for making our anniversary memorabl [... read more]e and special. This hotel is kept immaculate and the rooms are very nicely decorated and kept very clean. The beach was also very beautiful with lots of beds available to just relax. We met some very special people who also helped to make our stay pleasurable. Special thanks to Sherean and Kacy Ann and who took care of us at the Cappuccino bar, Krefton who took care of us at the buffet for dinner, Nick and Juliann who took care of us at the Steakhouse, and Mary who took care of us while watching the evening entertainment and Kaydee Ann. When your on vacation and you are taken care of by staff that are pleasant and treat you well it makes a huge difference. Thank you for making our 10th anniversary a trip we will never forget. Looking forward to returning again soon.

Love this Resort!

We were very impressed with this hotel. Everything was so convenient with many amenities. Food was very good quality, and we especially enjoyed the jerk chicken place on the beach for lunch. The beach was truly amazing...so clear and calm. It was like being a pool! Will be going back for sure!

Amazing Resort!!

The hotel was very clean,the grounds were clean and well maintained. The food was delicious and the workers were very friendly and helpful. Shout out to Twain and Travere working in main dining room,thanks for your excellent service.

Perfect Week in Negril

The hotel grounds were fantastic! Everything was layed out perfectly with entertainment/bars/pools/restaurants all in the center of the resort. Loved that our walk from our room (1102) to the beach was less than 2 minutes and less than 4 minutes walk got us to the buffet. The staff was great and always accomodated whatever it was that we needed. Loved having our coffee after meals in the lobby cafe/bar. The beach was very clean and there were always beach chairs available. We spent the entire we [... read more]ek on the beach and never got to the pools but the pools looked clean and were well maintained. Lot's of great entertainment at the pools during the day as well! We had an excellent waiter who would bring us drinks on the hour to our beach chairs during the day! Room service was quick and easy to access. You would never want for anything there! The buffet food was great and had lots of selection. We walked up and down the 2 miles of Bloody Bay almost daily and enjoyed meeting different vendors along the beach. We did walk over to the Riu Negril resort as well but when we realized that their lunch buffet was outdoors (on an extremely hot day) we turned around and went back to the Air Conditioned buffet at ours. Although this resort is an hour and a half away from Montego Bay, it was well worth the long drive to this beautiful oasis. My fiance and I are considering returning next year for our honeymoon!

Wonderful Resort!

We stayed here for 10 days and it was a amazing vacation. From the fast easy check in, front desk was awesome. Our room was oceanfront and so beautiful, the view was beautiful, it is worth the extra money for oceanfront room. The food was so good st the buffet that we didn’t bother with the other restaurants. The staff were so great they took care of us and by the end of our stay they always had our table ready with extra touches, like hot sauce and flowers! The beach is one of the nicest I’ [... read more]ve been on. Can’t wait to return to this resort!

Wonderful vacation

We were very happy with this resort. It was immaculate, even the public washrooms. The a la cartes restaurants were easy to get into and delicious, a couple of times we had to wait for the 8 o’clock seating but that was fine with us. The buffet was just ok. The drinks were delicious and not a long wait to get one. The beach and sunset was amazing. They didn’t have any cabanas so you had to find a palm tree to pull your lounger over too to get some shade. Overall, we were very pleased  [... read more]with our stay here and would come back again.