Perfect Spot

Clean grounds, clean rooms, good food, good drinks! Perfect size resort, everything within a reasonable walking distance. Not a huge beach if you're into that, but the smaller beach has amazing snorkeling if you take your time and look. I've seen everything from puffer fish to arrow crabs to baby barracuda, lion fish and almost everything in between. Wouldn't call it a party resort but we have always found a pocket of fun when we're looking. Staff truly are amazing and really make you feel wel [... read more]comed. Marlon, Patrick, O'Leary, TJ, Kavin... and so many more, they go out of their way to make a great stay even better. Will return here for sure!

Mostly good with some bad

My wife and I went to the Jewel Paradise Cove for our honeymoon this past week. The resort is about an hour from the airport (a bit longer as we had to drop off others at nearby resorts). As per Tripcentral/Sunwing, we were expecting to be welcomed with a plate of fruits and sparkling wine in our room, both of which were absent. When we went to the front desk, they said they were never notified that we were on our honeymoon (the tripcentral employee said they would mention it - but I think they  [... read more]forgot...). We got a small chocolate cake in our room and were invited to the honeymooners event, but we never ended up getting the sparkling wine or fruits, nor the promised photoshoot, which was unfortunate. Beach: It was okay. They have an artificial beach nestled in a cove. The beach isn't so bad, but the water is extremely calm and you can't swim out very far. Pools: The pools were nice, and the pool bars were also nice. Room: We had a poolside room in Emerald Lagoon 2. The room was nice although the wifi in that location was practically non-existent. Another thing that was annoying was that staff would come to the room several times during the afternoon. It seemed there were separate staff for cleaning, changing towels and stocking the mini-fridge and possibly more. I don't know why they don't just have 1 or 2 staff for this instead of 3+. Staff: The staff were mostly courteous, although the attention to detail and full service is lacking compared to some higher end resorts. Activities/Events: We appreciated the free tours to Konoko Falls (very cool!) and to Ocho Rios (tourist trap). There were plenty of daytime activities, although not much after 3pm. The evening events I attended were not too interesting though. Food/drinks: The food was mostly good. Moonstone was excellent (make sure to try the lamb!). Platinum was pretty good. The Coral Cafe buffet was hit or miss. Court Jesters was very good the first time we went, but we had an awful experience the 2nd time as we had to wait 30min after ordering, and then they forgot our appetizer and served us dry and burnt pizzas. The aquamarina beach bar & grill was okay. The Golden Sabre sushi restaurant and Jade Samurai teppanyaki restaurant were both very good. Make sure to make a reservation for the Jade Samurai as soon as you arrive, since it can be booked several days in advance. The drinks were very good as well and they were usually very generous with the amount of alcohol. I have a few criticisms though: 1) Each restaurant only had a limited amount of menu options; 2) There are limited options for breakfast and lunch (Buffet or Platinum for breakfast; Buffet, Pizza, or bar & grill for lunch), meaning the food can get boring quickly. The male waiters who we had were excellent and courteous. I cannot say the same for many of the waitresses, who mostly seemed to not care much about giving good service.

Great location and amenities!

The hotel is very well kept, well staffed and has lots of options for the adult only travellers. There are enough inclusions with a shopping trip, a falls/ garden tour, and glass bottom boat and snorkelling trip that u dont need to book seperate excursions.

Perfect Getaway!!!

My husband and I just came back from our trip to Jewel Paradise Cove in runaway Bay. The hotel was simple but clean. The staff were incredibly hospitable and considerate. They really bent over backwards and helped us out alot!!! The views were amazing. There were so many things to do that were included. We highly recommend the snorkeling! Also there are lots of little areas to sit and take in the scenery in a quiet and peaceful atmosphere. The karaoke night was awesome. Also the beach party was  [... read more]so much fun. Can't rave enough about this place. We would definitely go back.

Fantastic

Grounds, rooms and food and service were all fantastic. Check in was quick and effortless. beach was clean and had plenty of shaded areas. The bus ride to and from resort was uneventful but on time.

Paradise in Paradise Cove!

My friends and I stayed at Jewel Paradise Cove during the week of April 8th, 2018 for my birthday week. The awesome reviews we read prior to our experience did NOT disappoint! The grounds were clean and simple. Our rooms were clean, tidy and spacious. The food was delicious, the drinks were exquisite and of course, the beaches were beautiful, sandy and clean. You never had to fight for towels or chairs. Same with the pools. A smaller resort which made it less crowded, more personal and fun! I w [... read more]as able to get up and do a morning run around the resort easily every day of the week. We did snorkeling on the glass-bottom boat and that was by far my favorite experience of the week. The best part of the entire resort was without a doubt the friendly staff that worked there. Everyone including the gentleman at the front desk who checked us, our bell boy, the concierge, ALL the wait staff in restaurants including the few young ladies who were in training (great additions to your staff by the way!), the lifeguards, the watersports staff, the bartenders, the entertainment staff, the groundskeepers, honestly everyone! We even saw a manager a two walking around talking to her staff which I found very good to see them interacting with patrons and workers and not only being behind the scenes in offices. A special shout-out to our Chef at the Japanese restaurant and also Raymond at the grill and restaurants, Adonis also a waiter, Nathan and Carlos the watersports/lifeguards guys, Hayne the bell-boy and the concierge I did not catch his name but we made quick friends with him as he teased me about the size of my "baby feet". I regret not being able to remember everyones names but you could tell the staff remembered you: even you drink orders on a regular basis. I suggest a room in the building close to the nurse's station where we stayed it was very quiet and peaceful. The only things I have to recommend for this place would perhaps be 1 more A La Carte restaurant to be added to the resort. Otherwise keep up the great work and I will recommend this resort to everyone I know and I will definitely be back. Other than the resort itself we had a tremendous shuttle driver from the airport to the resort who took the time and talked about the history of the area and giving us things to look for during the drive. Unfortunately the experience ended poorly as checking-in to our flight at the airport on our way back on April 15th was a nightmare with Sunwing. We stood in line nearly 2 hours only to CHECK IN (there were something like 3 or 4 other Sunwing flights all leaving around the same time). We quickly went thru security (with purchased the Club MoBay passes) but had literally 10 mins to use the restroom and run to our gates. I hope this improves next time around because I would have enjoyed taking the time to purchase some duty-free things and have food before flying. We purchased the Club Mobay and it was AN excellent decision for the transition from landed to the resort (we beat others by at least 1.5 hours and got to use the awesome lounge). Highly recommend it. Unfortunately due to the above-mentioned Sunwing issue at departure, we were unable to benefit from this purchase at all on our way back and did not use the departure lounge which was very disappointing.

Excellent Resort

We have stayed at many different resorts in Jamaica and this one will recommend to all of our friends. The rooms are a decent size, well maintained, and very clean. The food was very good especially at the Jade Samurai restaurant. The pools and beaches were excellent with plenty of seating. The staff is amazing and are probably some of the best we have ever met in the past 11 years. The only improvements would be having 1 more a la carte restaurant and more seating at the Sunset Bar. You [... read more] can not go wrong with this resort.

Small, quiet, good value

Well kept facilities. Room was small but clean with lots of closet/drawer space. Premium liquors in bars. Food selection was small but good quality. Internet connection throughout the resort. Staff were all very friendly and efficient.

Amazing resort

A really nice resort, very well organized and maintained, with helpful and friendly personal. The area is a beautiful garden with a great variety of plants and picturistic boardwalk along the sea. There are two not very big, but nice sand beaches. My wife and I had an enjoyable stay there. Unfortunately the weather conditions did not permit us to take included snorkeling trips.

Great stay

My husband and I stayed from Feb 19 to 26 in room 637 and had one of the best trips ever. Service,food,staff and accommodations were all excellent. Dining under the stars was amazing. The resort itself was a great size just over 200 rooms spread out over a fairly large area. Beaches and pools were never too crowded and never a wait for a drink. Would return.

Great Resort!

Jewel Paradise Cove- Service is excellent, food is very good and I think its important to mentioned that they will cater to any food allergies. Everything is close, easy access and beach is great.....

If you like vacationing in a construction site, this was the place to be.

Had we known about the planned closure of the pool & bar, and the electric hammers, tile saws & grinders below our balcony, we'd never have booked. Very poor show. Grounds were well kept, staff were friendly, Chef Ravi & his culinary team were excellent. I am allergic to onions & onion products, not a single incident & that is very unusual in my experience. Ignore what the Sunwing brochure says about the Curio collection extras, they did not happen. Geared for a younger crowd.

It was Paradise

Lovely place. Just the right size. Great staff, lots of amenities, great food, great drinks, great pools, great hot tubs, lovely grounds, excellent coffee and jerk chicken. Lots of stuff to keep you non-stop busy should you want.

Great property great resort

well kept and maintained. Staff was awesome. Food was very good. Many options. Golf course needs better management to be maintained properly. Nice course when watered and cut properly. Grounds crew are not managed properly at all. Spend more time on cell phones than working simply because they are not supervised. I know. I was there for 2 weeks and 2 weeks back in June. They should hire me and sales would increase for sure.

Great time

We travelled as a group of 11 all of which were 22. The night life at this resort was lacking but good time was had by all. Great food lots for everyone! I recommend the omelet bar in the morning! Service can be slow but youre on vacation.

Amazing vacation!!

Resort was beautiful, staff were very accommodating, efficient and friendly. Excellent food, restaurant overlooking the ocean was stunning!! Beach area is small however 3 pools so lots of options for swimming.

Fantastic resort, exceeded our expectations!

I cannot say enough about how amazing this resort was. Wonderful staff, extremely friendly, they took the time to talk with you and know your name. This attention to detail and this level of service is why we will be back. The buffet was changed daily, so there was always something new to try. Lots of different restaurants, we never had to wait for service or a seat. The resort includes 2 free excursions, I highly recommend the Konoko Falls (smaller version of Dunes River Falls) excursion wi [... read more]th the resort. If you are looking for a quiet R&R vacation, this is the place for you. We are already planning another trip here next year.

Perfect size of resort.

The resort was a perfect size, not too big. All of the amenities were close walking distance. It felt cozy. The grounds were so clean, you always seen someone trimming and cleaning. The rooms were nice and clean, nice smell. The shower was beautiful. The food was so tasty and fresh very appealing. The maid service was astounding! They would always check on you to see if you needed anything 5 stars to them! There was entertainment, but could use a little more. The beach very clean, but a little s [... read more]mall. Had alot of water activities you could use anytime. The pools were very nice with hot tubs on the side, and swim up bars at all three pools. Also music. Must try the jerk chicken amazing! !!!! For a nice relaxing adult only trip, it's a good place to go.

Jamaican holiday

This was an excellent resort. Great value for our money. It honestly did not seem like any of the rooms were in a bad location. Ours was as far away from the entrance as you could get but was only a short walk. We could have stayed the whole trip at the resort and been well entertained with the free activities, excursions, etc. Our favorite outing was to Konoko falls and we didn't have to pay anything to do it! We enjoyed snorkeling in the cove, going out on the glass bottom boat, and watching t [... read more]he waves and hummingbirds. We also made our own bracelets, played pool and ping pong, with plenty of time to relax. Absolutely nothing was too busy or crowded either. Took in a massage and Sophia paid special attention to my sunburn, I felt very taken care of by her. Great resort, well worth the price.

Mixed Experience

This was our second visit to JPC, and fourth trip to Jamaica. We got a great deal on the trip and we were fairly content with our stay. Highlights included: -beautiful, lush grounds -lovely boardwalk along the ocean -the smaller "quiet" beach was crystal clear and was a great place to do some snorkelling. We even found an octopus! -the food was pretty good - nothing fancy, but fruit/veggies were fresh and meat was nicely cooked, and the omelette guy was great! Some things we were l [... read more]ess happy about: -one of the three pools was unusable for most of the week - milky water, couldn't even see the stools at the swim-up bar. -the other pools were not very clean - often murky water and lots of debris (hair clumps,napkins and papers, tiles that had fallen out, a rusty screw, even cockroaches in the water!) -poor service at the restaurants. For 7 out of 8 breakfasts, the coffee/tea/OJ we ordered did not show up at all. Waiters were slow to offer drinks and take orders at lunch and dinner. -often only a single person at the front desk, which made for long waits. * Seems like most of the these concerns could be resolved with more staff to work in the restaurants and clean the pools. We travel to the Caribbean twice a year, and this resort was less satisfying than most of our other experiences. OK if you get a great deal, but if you're paying full price you'll have better luck elsewhere.