Great Resort with Some Issues

This was our second visit to the resort. We love the resort but we did have issues with our room this time. When we booked the trip we requested that our room be located close to the room of friends that we were travelling with. When we checked in I noticed that our room numbers were very different. When asked why they explained that they gave our friends an upgrade but not us. We were quite disappointed but checked into our room and unpacked. After a few hours we realized the air conditioning i [... read more]n our room was not working properly. They sent a repair man and after some discussion we were assigned another room. This room was smaller and at the other end of the resort. The room had a great view but there were issues with the shower water temperatures. The water temperature would become very hot without warning. Last year booked an Ocean Premiere Room and had no issues. This time we booked a Deluxe Oceanview. Next time I would think twice before booking this room category. The resort does need to renovate the rooms. The nightly entertainment could also be improved because it's often very dated. Saturday night was the worst night. The staff here are very friendly. The free activities- scuba, snorkelling trips and excursions keep us coming back. The food is also very good. We will likely go back again but some improvements could be made to make this resort even better. My review last year would have been much better.

Absolutely perfect

We loved that it was a small resort, just steps to everything you need. The staff here were outstanding! It was an Anniversary, 50th Birthday vacation and it couldn't have been better! The food at all of the restaurants was wonderful, but the private dinner on the island was the best! (Bayside was nice location but the food could have been hotter, very tasty otherwise)

Couples Tower Isle, Jamaica

This resort was 5 star service was above and beyond very friendly and always asking if everything is ok. The food was excellent with a wide variety with something different everyday. Free room service was fast and efficient. Beach party was free of charge with buffet dinner on the beach with fabulous entertainment every night. Would diffently recommend this resort.

Wonderful Vacation

What can I say, the food, the service, the atmosphere..... everything was exceptional. We didn't want to leave. It was a little far from the airport but, if you get a drink for the ride it's not so bad. We also liked the proximity to Dunn's River and the fact that it was included in the price. We will definitely be returning.

Paradise on earth

everything was perfect. The food was great, the staff were simply amazing, The non tipping policy on this resort is nice because you don't have to carry any money with you. The entertainment was also unbelievable. Tried for the last three weeks to find something I could complaint about.....still searching. Thanks to Cindy Callaghan from tripcentral for the info about this resort.

Amazing Honeymoon

The resort was absolutely beautiful! The staff were excellent and friendly. My only complaint would be that the hot tubes were very dated, they could have had drink menus and the beach is a bit small. We had an excellent time nonetheless. Food was great and activities included were a blast. I wouldn't recommend going in the Piano Bar it smelt horribly of mould!

Jamaican Hospitality

We definitely recommend Couples Tower Isle in Ocho Rios . The staff is professional, fun and friendly. The hotel, rooms and grounds are very well maintained and clean. We thoroughly enjoyed the included activities such as the catamaran, glass bottom boat and hobie cat rides as well as the use of the kayaks. The music and other entertainment offered are excellent . The Patio buffet and a la carte restaurants are very good. We particularly liked "The Verandah" where the food was top notch and serv [... read more]ice well-paced. The beach is small and, therefore, not given to long walks but we knew this before going, There was never an issue getting a beach chair or fresh towels which were abundant. We had several theme nights and the staff was amazingly proficient at setting up and providing excellent service. All in all, this resort is very good value.

Another exceptional trip to CTI

Once again, the staff at Tower Isle did not disappoint. Exceptional service, food and activities are all part of the norm. We will definitely be going back. Its so nice to come home and be remembered by front desk staff, management, waiters, bartenders and water sports personnel.

Incredible resort

This was our 4th visit to Couples Tower Isle. The resort, staff, food and atmosphere all incredible. The hotel itself has super sea views, there's always a free beach or pool chaise and the food, out of this world. It's a very GLAM resort.

It's all about the food.

Food is the best from all the Couples resorts. It was the best I have had in the 9 times I have been to Jamaica. The resort itself is beautiful. Rooms are old and dated but were always super clean. If you are looking for a beach this is not the place for you. It is very small and the water had alot of waves. The staff were very good and super polite. I would return here strickly for the food. It was that good.

Good times!

We had a great time. Food was outstanding, beach is great, rooms are very clean, resort is well kept..was the right pick for us..price was fair. Excursions were well ran meet a lot of nice people. And we enjoyed the island very nice add on to a great spot.

Honeymoon heaven!

We went to couples tower island for our honeymoon. It did not disappoint. The food is fantastic, the staff are wonderful, excursions are included and the rooms are spotless. Got to get up early to get a spot at swim up bar pool but loads of space at the beautiful beach. We went over Christmas and the daytime entertainment was great - rasta claus gave out gifts and we had our pics taken in a Jamaican bobsled!

Amazing holiday!

We had another great holiday to Couples resorts, Couples Tower Isle has wonderful food with 4 restaurants to choose from, only 2 requiring reservations. We were just here for 5 nights to surprise some friends but really enjoyed the island every day. Our room had a lovely ocean view and was very clean and comfortable. The staff go out of their way to make sure your holiday is everything you want it to be. We will return here again.

Beyond all expectations

Hotel, staff, food, atmoshpere were all amazing......perfect amount of activities and excursions included to make even more memories!! Rooms were large enough, but the bed was really hard, i was sore the whole trip. The mini bar was not automatically stocked everyday like it has been at past resorts, which was annoying to have to call each time you wanted something, and the call had to be made by a certain time. Everything you needed or wanted the staff did everything they could to accommodate y [... read more]ou which was great! Overall we had an amazing time, and we are looking forward to our vacation next year

Very nice place well worth it

This was our 2nd visit to Couples Tower Isle. This resort is so lovely, the service is unbelievable and the food was great !!!! The staff work extremely hard to make your stay as enjoyable as possible. Check in was a breeze, staff at the front desk were very helpful & extremely friendly. The servers worked nonstop to shuttle drinks back & forth from bar to beach and always with a smile. Contrary to most resorts in the Caribbean, the service (all areas) is fast and very efficient.

First Time in Jamaica

Awesome service and food was amazing!! Great for couples wanting to have a getaway. Beach was windy and lots of debris staff was constantly cleaning but pools were an option. Not enough music during the day and would have liked to arrive on different day so we could enjoy the beach party and make it to Margaritaville which is only Monday evening.

Tower Isle

Nice small resort, very good food. Not much of a beach but very private. nearly two hours from Montego Bay. Not all room categories have bath tubs, but ocean view is outstanding. Friendly staff. Most guests are over 40.

Exceeded expections!

This resort was suggestions by out travel agent for our honeymoon. This was our first visit to Jamaica and our first adults only resort. We were beyond pleased with the hospitality, food, hotel clenliest, and staff during our stay. I wish some of the nightly activities started earlier but those we did attend where great.

Quaint and Relaxing

The couples lounge at the airport arrivals was a pleasant place to relax with a cold Red Stripe (free) while waiting for the bus(about 15 mins). Once at the resort we were greeting by smiling faces and cool towels to wash our hands and face and then a welcome drink, check in was super fast. Resort is small but very stylish, and lots and lots of staff, who are ready to help you anyway they can, very friendly staff. Loved all the activities that are included in this resort(Dunns River Falls, Shopp [... read more]ing, Margaritaville, Catamaran Cruise, Scuba, Snorkling). All restaurants were good, with lots of choices for the picky eaters. Just wish they were open every night. Premium drinks(GreyGoose, Smirnoff, Crown Royal, Malibu Rum, good Scotch) a bonus. Drinks of the day, delicious! Entertainment a little boring with the house band every night even they looked bored. Need new entertainment more often, different entertainment. Rooms were very clean and filling my fridge was just a phone call away, anytime. Left my safe open a few times with all my valuables, and cash, nothing was ever taken. Had a great relaxing vacation at Couples Tower Isle, Thanks!

Great Resort!

This was our first time to Jamaica & to a Couples Resort & absolutely loved it! Great food, the staff treated you like royalty and we met a lot of guests that were repeaters! We loved sitting on our ocean front balcony eating breakfast by room service!