Not bad

Rooms 5* Service 4 * Beach4* Staff friendly beds 5* Food 3* Overall 3* *** Good Good good +++ Not bad not bad not bad not bad Friendly staff specially at the reception counter ?????+++++***** 3* 3*

Very nice resort for the price

Our stay there for two weeks was excellent! The landscaping (a lots of trees and green gras), beach, and restaurants are very close to the beach, also pull bar. Food had variety and very good for the 3 star I ate ice-cream 2 times a day and did not lose any weight instead gain some People are very friendly, . Alcohol beside Cuban Rum and bear, whisky, gin, votka, Napoleon brandy etc. Cuba is a country with sanction for more than 50 years, now is fuel problem! Pepi & Persa

Better than 3 star

Hotel was very well for the price we paid. Grounds, room, beach area, restaurant were kept clean but some of the guests were not uneducated for that metar. Restaurant had everyday srip, labster, lasagna and other food. Best of all the, the juices in the restaurant and some bars was pure natural & organic, (no sugar & additives added)

My favourite resort

Why? You won’t find more helpful staff. Professional and friendly. Awesome drinks, Barristas. Can’t beat the awesome Viennese Ice Coffee at Ashley’s Coffee Bar by Roberto. The Villa, overlooking the ocean hard to compare! The house band plays at most meals and is truly delightful. Amazing, smooth, sand beaches! I was treated with so much respect, everywhere at this resort. My dental and medical attention here, was indeed exceptional. Thanks to ALL!

Club Amigo makes me happy …

I am a returning guest of club amigo for many years. This was Victor’s first time. I believe we both had a very good time. There were very few Canadians during our time there, and I’m not sure if the Cuban guests leave tips. Therefore the wait staff didn’t really go over and above. We stayed in a Villa and our maid was extremely happy and kind to have served us. Our room was clean and comfortable. There are definitely a lot of changes and things that are lacking. Something that I missed [... read more] personally was the potable water filter that was located in the garden in the lobby. As there was no water given daily in the rooms. You could buy bottled water in the store but they were small bottles and they were I think US$120 each. Other than that I don’t believe the water at the bar was bottled water as they were pouring it out of the tap or out of the soda gun. Not thrilled with the currency change to Cuban pesos but that is beyond our control. Along with the American dollar charge for everything you buy and have to pay by credit card and not buy Cuban pesos. This is very hard to comprehend. The buffet could use some work. Also, I’m not sure if there were any à la carts. They do host a returning guest luncheon however, it used to be a dinner, and that is more enjoyable definitely. The main pool was fun as always. Guardalavaca Beach is absolutely beautiful. There was always beer but I heard there was no wine. There were no soft drinks other than Fanta. It would’ve been nice to have a Sprite or Gingerale. The 24 hour bar didn’t offer much food. There were no buns for the hamburgers, and all that was offered were hamburger patties and plantain chips. Without toppings at all i.e. mustard or ketchup, tomato or onion. The entertainment crew really worked hard to make sure the guests were enjoying themselves. The Cuba day was fun and the food was good at lunch. We walked around the grounds as I wanted to show Victor how big the resort was. Very sad to see the gardens and grass unkept. We never made it over to the bungalow section. There’s many changes and I really hope they get their mojo back. The staff who were there remembered me and were kind and helpful at the front desk. I never go to Cuba with high expectations of the food at the resorts. However, being at Club Amigo gives you the opportunity to go off resort to the many quaint little restaurants in the area for a change. Can’t wait to see what changes are made the next time we return.

Love this Resort!

I love this resort, the gardens are beautiful and are taken care of. Food is wonderful as well as the entertainment and the people who work there. It was my second time being there within 3 months. They are so welcoming towards you and they do remember you as a friend.

Club Amigo

all i can say its cuba,,,,grounds are beautiful.....food ,,,not so great,,,no beer,,,,and the samething everyday to eat,,,,,save your money,,,theres not much there since covid,,,,,,hit--miss,,,If you go book a tropical section,,,,upgraded to a villia......i paid extra for a villia,,,,,,and tropical section people got upgraded,,,ocean views,,,,,rip off,,,

Great resort

The hotel staff were great the only thing I would like to see is more of a selection in the buffet restaurant. The villa room we stayed in was always clean and fully supplied. The 24 hour bar/ restaurant had a good selection of food. It was hard for my froend who doesn't drink to get a lemon in his water other then that a great week at the resort.

Great Resort

I would like to say the overall experience with the hotel was great most staff are very friendly very informative. Our check in and check out however were NOT good experiences for 2 people we received 1 key card, we had an issue getting the 10 hours of internet with out getting a not so nice response, the ladies behind the desk seemed more interested in their private conversations or their personal phones. When travelling to Cuba it does need to be told that they only accept certain credit cards [... read more] as my sister in law and myself were left scrambling to add money to another (Canadian) based credit card. The food is okay same stuff almost daily. I did enjoy my time there and would return for sure, however again your first experience with staff is the door man and he was great but after that it is check in and again they were not very welcoming.

Amazing Resort

Amazing beaches Service was top notch Employees were the best of the best Always something to drink or eat Lots of entertainment Sunset with wine by the beach the best Swim up pool amazing Over all everyone there so friendly and helpful definitely going back… .🏝️☀️🎉🍻

Nice resort on a beautiful beach

We returned to Club Amigo Atlantico for the second time after spending an amazing week in January. This time we travelled between March 26-April 2, 2023. We enjoyed the nice weather and went to the beach every day. Smooth white sand and crystal clear emerald water. The resort is very well kept and welcoming. Friendly personnel starting with the reception workers to the servers at the buffet and restaurants and bars. We enjoyed our room in the villa that had a balcony overlooking the ground [... read more]s and had a glimpse of the ocean and was shadowed by two palm trees. The room was comfortably furnished with the necessities including a mini fridge. The lady who did our housekeeping was friendly, kept our room clean and surprised us everyday with a different towel creation . We had WIFI in the room but the signal was week . It was much better on the balcony. We ate at the buffet 3 meals a day. Not too much variety but we found every time something to eat. At the end of our seven day stay there was not much bread nor fruit. We enjoyed the cold beer after dinner served at the table by the very friendly and attentive servers. Considering the poverty in Cuba it is amazingly well supplied with all the necessities. We definitely enjoyed our stay at this resort.

Beautiful resort

The beaches were exquisite; the staff was always helpful, friendly and efficient. The food was only OK - not great! However, there appeared to be no covid precautions. I wasn't too worried because almost everything was outdoors. The only exception was the dining room that was often crowded and no one was wearing a mask. Three of our group of 5 came back with covid, even though we had multiple vaccinations and wore masks on the plane. I would recommend this resort except for the lack of covid [... read more] protocols, especially when dining. Much more use needs to be made of open well ventilated spaces for dining.

Great resort for all ages

This was my second time at this place and I would go again in a heartbeat. The dry spell had made things less green than usual but all the grounds are well kept. Food is tasty but plain and with limited choices, that said I gained six pounds in two weeks so not really a problem.

Beautiful Resort

The hotel was very good. Staff were very helpful. Our room was quite large. There was a small patio with a couple of chairs and a table. We sat outside and either read or watched the beautiful ocean view. It was very quiet . The grounds and beaches were immaculate. There were 2 large swimming pools, 2 children's pools and a swim up bar. There were 3 a la Carte restaurants, a 24 hour snack bar, as well as a buffet restaurant. There was a mini golf course, pool table and a ping pong tabl [... read more]e. There was a well equipped gym. They had kayaks and small sailboats which were included in the cost of our all inclusive stay. There were tours to take, some cheaper than others. We went to Holquin City, an hour bus ride for $15 Canadian. There was entertainment every night. They had precision aquatics, black light, bands and karaoke. We enjoyed it all. The market was a 10 minute walk away. The locals were very friendly. Most spoke some English, many spoke excellent English. At the market they accepted Canadian and American dollars, or you could pay in Cuban pesos. Club Amigo resort caters to families. We met a lot of people who have been going there for 15+ years. There was a children's play area. At no time did we feel threatened on or off of the resort. There was plenty of food at the resort. Sometimes they ran out of butter or some other minor things. Overall the food was not bad. There was lots of variety, pork, beef, lamb, fish, and lots of vegetables. The service was very good. If you like ketchup I would suggest bring it with you from Canada. Mustard was hit and miss. We were there for 2 weeks and plan to go again. Next time we will be going for at least a month, possibly 2. You must remember Cuba is a very poor third world country. Poverty abounds. We took a lot of items, bought at Dollar stores to give to people (finger nail polish, pencils, toys, feminine products, small tools, and other useful things such as tooth brushes and toothpaste), All of these things were gratefully accepted. Gum was a hot commodity as well. All in all we were very pleased and as stated above we will be going there again for a much longer time.

Club Amigo - Home Away from Home

Our last visit to Club Amigo was in March 2020 as we found ourselves in the middle of chaos when the worldwide response to the pandemic included restricting travel. We watched the resort close down around us and we were on the last planes out of Cuba. Club Amigo is working hard to reopen. There are noticeable improvements - such as brand new lounge chairs Currently the renovated hotel rooms are partially open and the Villas are all open. The Barracks and Bungalows are still under renovation. Lo [... read more]ts of cleaning staff and bathrooms are cleaned often. Two of the 4 pools are open. The Coffee Bar, Benny's, the 24 hour Bar, the Snack Bar, and the main Buffet are all open. Staff were happy to welcome us back and many remembered us from previous visits. The Pirate Bar is open and there was fun to be had there. There is a small private beach between the Pirate Bar and the Brisas. There is now a grill (great lunch) and a rum bar there which is open from 1100-1600. Food and imported alcohol (such as VODKA) shortages are evident. However, there was lots of beer and wine and rum - but gin was hit and miss! As always in Cuba shortages show the resourcefulness of the Cuban people. We did not starve and we had amazing service. Staff were very grateful for any gifts and especially for hygiene products (soap. toilet paper, toothpaste, and small hand sanitizers).

Wow! Beautiful Resort!

This was my first trip leaving Canada. Everything here at Club Amigo was Beautiful! The grounds, flowers beautifully maintained. Everyone vacationing and the hotel workers were friendly and pleasant. The grounds keepers took pride in their work and always smiling. Food is tasty and fresh. Loved the happy atmosphere! Truly Heaven on Earth here.

Club Amigo is a beautiful resort

Our Villa was very nice, the beach and ocean are beautiful. Entertainment was very enjoyable. Staff were great. I had an accident and the Dr and nurse were great. I would return to Club Amigo but would like more fruit and veggies to choose from..

Great Resort!

We went to this resort for 1 week in February 2023 and we honestly have no complaints! We ate, we drank, we had so much fun and the weather was the best part of it all! Of course COVID-19 had an impact on the resort, it had an impact on everything everywhere! Nothing to complain about at all, we had a wonderful time.

Was ok

Staff, for the most part, were nice. There were a few grumpy ones. They didn't have any vodka, tequila or champagne. At the snack bars, they basically offered pizza (cheese or ham and cheese) on a pita, or ham and cheese sandwiches with fried plantains. The buffet was ok. The exact same thing everyday. When they ran out of butter, they put out mayo. Also, people (resort guests) were super gross and slicing the bread and touching it and touching all the other things they could put their gru [... read more]bby little hands on (obviously not the hotels fault). There was no hot tub!!! What kind of resort doesn't have a hot tub?? You get what you pay for I guess. It was pretty cheap. The beach was phenomenal. If you're not too picky about food/drinks, you will do fine at this resort. I will explore other options in the future.

Nice Resort

Grounds were well kept. Very clean. Staff were wonderful. On the down side, we never saw a rep from Air Transat for the 2 week we were there. The rep from Sunwing went out of their way to assist us. The food was okay, but was a bit boring. Some things were good ( omelets and some desserts). The pool bartender (Alberto) was great. Unfortunate about supply issues, but we were aware of this when we booked.