Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(393 Reviews)

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Private  - 

Verified Purchaser

Love this resort!

The views of the ocean are amazing! It is so close to the main hotel. The staff are so welcoming, and will do their best to make your vacation wonderful. Ocean view rooms in the main building are smaller than Villa rooms, but the views of the ocean and harbour from your patio make up for it.

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Private  - 

Verified Purchaser

Worst stay in 22 years!

There major food and water shortages at this resort. I became sick 18 hours after arriving at the resort. 50 percent of guest were Rude, Unkind, Disrespected Cuban. A lot of the Canadians there were Cougars or Panthers looking for young Cuban Companions. I came home a week early do to food poisoning. It will Bea long time before I go back to Cuba.

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Archie  - 

Verified Purchaser

Very Good Resort

We been in this Hotel around 16 Times .This Year was Better than Last Year, I mean the Food was Better The service was always the same, we know all the People working at this hotel for Long, Thanks to the management. Archie & Emily

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Kimmer  - 

Verified Purchaser

Nice place

Needs some upgrade for sure toilet seats and toilet paper and fresh water in the room every day should be a must but the place was clean and the staff are amazing and very appreciative and helpful. Mix for drinks was limited and well the food could be improved for sure all and all I would go back for sure

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MIKE  - 

Verified Purchaser

AMAZING RESORT

THE STAFF AT THIS RESORT ABSOLUTELY MAKE IT WHAT IT IS WE WENT AS A GROUP AND ENDED UP HAVING ISSUES FROM CHECK IN UPGRADES WERE OVERLOOKED AS WELL AS HANDICAP ACCOMODATIONS THE FOOD WAS CUBA FOOD .VERY SCARCE AND LIMITED THEY HAD COLA FOR FIRST 3 DAYS THEN NOTHING BUT FANTA ON A GOOD NOTE THE ENTERTAINERS AND STAFF WERE ABSOLUTELY AMAZING AND MADE THE TRIP WELL WORTH IT

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Brenda&Johnny  - 

Verified Purchaser

Home away from home

Love this resort! We are rerun guests. The staff are top notch, grounds are immaculate as is the resort. Decor is tired but very clean with some updates and beach is incredible. Plenty of activities to keep you busy if desired. Would definitely return again.

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Private  - 

Verified Purchaser

Very convenient

50 meters lobby to pull, 100 meters lobby to beach. Good staff. Average food selection. 30% of guests are local guys, the rest are Canadians. Sandy beach protected from waves by two rows of reefs, even during a storm I could swim in the sea.

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Kimkim33  - 

Verified Purchaser

Brisas guardalavaca

This is my 6 time at La Brisas. every time I go I like it more and more. Yes they lack food and beverages at times but times are tough. I will continue to return to this resort. As single ladies we feel so safe as there is security always around. If you leave the resort go at your own risk. Beaches are so beautiful pools are clean. Staff is wonderful. Thanks to all the managers for your extended help. See you soon. Travel agent Tammy is awesome but remind me to never fly Sunwing again.

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Private  - 

Verified Purchaser

The Worst Resort in Holguin Cuba

Do NOT travel to Brisas Guardalavaca. It is the worst Resort for customer service. There is no food and alcoholic drinks available for the Canadian tourists. All the food and drinks (especially beer) is stolen by local Cubans visiting the hotel. Hotel Customer Relations is a joke. The staff at the Customer Relations favours Cubans who come to stay a few days versus tourists coming in for a longer stay. What ever food is left is full of salt. One only tastes salt in all prepared food. This is [... read more]

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Private  - 

Verified Purchaser

Good resort

The hotel was good very nice, it had alot of things to do. Various activities plenty of food and variety overall the staff was friendly. Although there were a couple of rude ones the majority were friendly and professional. The grounds was kept up and there was alot of entertainment and although it seems like a great hotel the couple of bad experiences I had with them it became sour for me. If you go for the price it is a great value but you could find better hotels for the same price.

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Private  - 

Verified Purchaser

Very good resort

I think is good with room for improvment. The beach is beautiful as well as the natural place. The staff is educated and friendly, well dressed and helpful all the time. The cleaners do a very good job.

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Private  - 

Verified Purchaser

Good resort

We all thought the hotel was good overall. They had soap in all bathrooms 90 percent of the time , toilet paper less than that . Shortages are common on the island.They had enough food in buffet , no wine until 2 weeks into our trip and no liqueurs If you don't like noise get end of hotel rooms or villas . Room was good except for power plugs should be replaced as you had to play with them to make them work . loose connections in sockets so no power .Grounds were kept well and they were replac [... read more]

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Tara  - 

Verified Purchaser

Good resort

The hotel itself was good and people were friendly, the bathtub was terrible and very dangerous! The bottom is not flat, very unsturdy to stand on and sides are very high to step into! Sadly not all restaurants were open to experience them and buffet was always the same food including desserts were always the same so not much variety as far as food goes! Ran out of diet cola, which wasn’t good for me being type 1 diabetic, so not much for me to drink on resort

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Private  - 

Verified Purchaser

Absolutely gorgeous

The Hotel stay was fabulous, staff were great and respectful and when asked for things they acted right away. I definitely will be going back . I hope to return next year with my family we all had a wonderful time.

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Brisas Guardalavaca  - 

Verified Purchaser

Bed bugs!

I stayed at Brisas Guardalavaca for 4 nights in March 2023 and was bitten several times by bed bugs. The staff allowed me to change rooms. They could not tell if the problem was bed bugs or tiny red ants

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Kristina Baillargeon  - 

Verified Purchaser

Loved our stay

Good day! I would like to first start with the fact that every employee we came into contact with were very pleasant and helpful. The resort is lovely. I understand that there are some renovations happening at the hotel and I look forward to those. The room we were in had a few issues ( air didn’t work well, fridge didn’t work, bathroom had some issues with plug and hot water) none of which we complained about…you don’t spend much time in there anyway. Thank you for my fabulous vacation

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Private  - 

Verified Purchaser

Amazing

Everything was excellent love it.the food ,the ocean, the service the weather the people the activities the drinks the music the dinner the bar the rooms the pool the stage was extremely amazing will go again

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Bluepicker  - 

Verified Purchaser

A great resort for a comfortable get away

We really liked our vacation at La Brisas Guardalavaca. The rooms were exceptionally clean. We stayed in a villa which was away from the main hub of the hotel. It was very quiet compared to the main traffic areas closer to the pools. Absolutely no complaints about the food. There are shortages all over Cuba. Most of the bars didn’t have vodka or tequila, but the brisas punch and the Mojitos at the Havana Club on the rooftop bar went down fairly easily while watching the sunset.

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AnitaB  - 

Verified Purchaser

Fabulous resort

This resort was truly amazing. The staff, restaurants, villas, bars , entertainment ,pools and beach were all top notch! This was our first time but we were already planning to return before we left. Thank you for an amazing holiday at Brisas!

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Bogaras  - 

Verified Purchaser

Amazing as always

Returning to Brisas after a 3 year break. Amazing as always. Staff are nice and the beach is clean. Plenty of shade on the beach area. There's always food in the restaurants with some shortages here and there. Hotel personal will make sure that visitors are happy and content. Will return soon.

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