Allegro Cozumel Great Resort

Loved this resort. It was clean, safe and fun. Lots to do. Visit the town or explore the island. Snorkeling was excellent. Warm ocean waters. I definitely would return again. If you are travelling to Mexico for the first time I would go here

Great Family Vacation!

We had a great time at Allegro! We were a group of 3 couples. 6 adults and 4 kids ranging 5 months to 7 years old. Everyone enjoyed the pool, beach, drinks and food. We all thought they put a lot of effort into the food and enjoyed it. We spent a day driving around Cozumel felt completely safe and loved the different sights. Overall great trip and we would return for sure.

Beautiful resort

The grounds are beautiful and they work very hard everyday to make them that way. The people who work there are very kind. The room are extremely clean. The beach is beautiful white sand and the clean it every day also it goes for miles. We had a great time at Allegro Cozumel.

Good value

First of all: I do recommend this resort It's not a deluxe resort, but offers beautiful grounds, it's very clean, the beach is great. The rooms are small and walls are thin ,but they have all amenities. Food has reasonable variety.They really need to work at keeping the food warmer though. Lots of great fish, and fresh salad makings. Fruit available every meal. They don't water down drinks, but they do "fill" their own premium liquor bottles. Still pretty good though. Staff over all is v [... read more]ery friendly. Service on the beach is pretty spotty, but it never hurts to walk to the bar. If you're looking for top notch exciting entertainment, probably not for you BUT it's good family entertainment. WIFI: You can get it free if you book Premium. However, it's still only available in certain areas. It seemed to work within the Premium room units area. If you are not Premium, you will have to pay up to $45 US for the week. Premium status: Includes a premium lounge where you can serve your own mixed drinks, wine and beer. It also has continental breakfast and simple lunches. If you HATE CROWDS this is a good thing for you as it's more secluded and quiet. You also have your own pool and beach area which is generally quieter One of the Managers Rodrigo was very helpful in dealing with some minor issues when the original manager/rep at the Premium lounge was barely ever seen and didn't show up when several Premium guests needed him. The best restaurant was the Oriental. We also enjoyed the Mexican. Adorable little Mexican version of raccoons running around. They don't bother anyone and are good little cleaners for dropped food.

Great resort

This resort is amazing for the price. Has all the essentials. The staff are very friendly and the hotel is clean and well kept up. Smaller resort so not a lot of walking involved. Would recommend water shoes for the beach.

Fantastic restort

Overall the resort was great! The staff were pleasant and friendly. Rooms were very nice and clean. No trouble to bring a small child. Always lots of activities to do for all ages! We will be back!!!!

Second time just as good

Second time at allegro in 3 years. Not much has changed. Staff works really hard. Meals were ok. Dinner buffet needs work but breakfast and lunch we're good. The shows at night were awesome. Very entertaining

Great time at the Allegro Cozumel!

We really enjoyed our stay at the Allegro in Cozumel. The food was excellent at the buffet with lots of variety for breakfast and supper. The a la carte restaurants were amazing, especially the Mexican and Asian options. The beach was nice - white sand and blue water. We were able to do a bit of snorkeling right in front of the resort. However, if you really enjoy snorkeling, you will want to book a tour. We really appreciated the jacuzzi by the beach and would often sit in there to watch the su [... read more]nset over the water. The entertainment staff did a great job organizing various games and activities that we had fun participating in. We really enjoyed the night time shows, particularly the circus show and the break dancing. The karaoke night was also a lot of fun. Our room was nice and very clean. The only setback of the room was that because of the grass roofs, there is not very much noise separation and we could easily hear what was happening outside our room. Overall, we had a wonderful time at this resort and would definitely go back again and recommend to others.

Disappointed with customer service

This was our 5th time to the resort as a group of 8 and we were disappointed with the customer service, i.e. room request, dinner reservations not available. We have always been extremely pleased with the Allegro (the proof 5th time!), however the reception and guest relations employees were rude and not helpful at all. We have never complained in the past but this will definitely be our last visit.

Perfect Resort For Nature Lovers

Such a great resort, this was our 5th time going here. It has everything you need if your a single couple looking to have fun and even more stuff to do with the family, great activities for the kids and the water park is so much fun. The grounds are amazingly landscaped, friendly staff, beautiful beach and lots of activities.

As expected

My one phrase review: You get what you pay for! Hotel definitely needs some care and love. There's signs of wear and tear everywhere. Hotel staff is lovely and attentive. For the price, I'd go back

Another excellent stay at Hotel Allegro!

Beautiful beach with clean water, white sand and breathtaking views. Rooms are clean and well maintained. Everyone at this hotel (from the front desk staff and bell boys to the cleaning ladies, bartenders and restaurant staff) works extremely hard to ensure that you have a pleasant experience. Dining service is extremely fast and the staff friendly. Options at the buffet are always plentiful and you can find something for everyone. We come to Mexico at least 3 times a year and always choo [... read more]se Hotel Allegro, for all of the reasons above and more. Highly recommend, especially for families with young children.

Great resort!

The grounds were kept so well and the rooms are nicely decorated. We loved the premium section with the amenities in the clubhouse. Continental breakfast every morning was just right! Our chamber maid kept our room very well and always made us feel special. The only downside was the pool table needs to be refelted and only one cue is not broken.

Great " family " resort

Nice small resort, easy to navigate around. Great for families with small children . Beach clean with lots of chairs. Dive shop on resort nice and convenient. Professional dive shop. Great experience. I'm a picky eater food okay but I didn't starve.

Amazing resort

This was one of the best family vacations we have had. The recreation staff was excellent none stop fun.... all staff was very friendly the resort was always clean. Food was great! I can’t say enough about this resort it’s a must stay for anyone. Thank you allergro Cozumel we will be back for sure !

A little disappointed.

The hotel was kept very clean. The rooms were very small. The pool and beach were nice, although the smokers used the sand as their ashtray, which I found pretty disgusting. The food was not good at all, it was always cold, even if they just refilled a tray of something, it was cold. The staff was very friendly. They should have more than one person cooking eggs at the breakfast buffet, I felt sorry for the lady that had to cook for so many people, the resort was very full. There was also only 1 [... read more] bartender at the beach/pool bar, there was a line up most of the time. I am sorry to say I would never return to this resort because of the food. It is certainly not a 4*, I would say it is more like a 3-3 1/2*.

A hidden gem

This resort is getting better everytime we go back love the updates . Its a smaller resort but what it lacks in grand lobbies etc it makes up with cleanliness great food and amazing staff not to mention amazing diving right on the resort some of the best in the world.

Nice place but food was lacking

Had a nice stay at Allegro Cozumel. Food was the only somewhat disappointing part. The Italian restaurant was WORSE than the buffet dinner so we regretted booking it. The oriental restaurant was the only really good food we had all week and it was so much fun watching the chefs cook and chop the food in front of us... a real show!! Highly recommend booking the oriental restaurant. We booked the premium level and had access to another snack bar so we could have breakfast outside by the water  [... read more]rather than in the buffet area (which had a school cafeteria feel). The premium level was well worth it! Apart from the lackluster food, everything was lovely.

Simply nice

This recently renovated resort was small, but had a nice warm feeling to it. It had most amenities that a larger resort would have, with premium brands to be drank!! The entertainment was good. It was relaxing, nice pool and beach area! There wasn’t a lot of different food types but it was ok. I am in a wheelchair and everything was flat or had ramps except my room and bathroom.. but we made do.. thank you

Great resort

Great all inclusive, staff was very friendly. Only complaint is the room size was quite small for a family of 4. Would definitely recommend. Beach is amazing, lots of activities to keep everyone busy.