Second Time At This Resort

There is really nothing that stands out as negative. I cannot say enough about the hotel staff. We are going back next winter for sure. Food is hugely improved over last year. I am told they are buying more produce from Mexico and Colombia. There was even asparagus and broccoli some nights. If they can build on this then that would be great. It would be helpful if they could point out gluten free and dairy free options in the buffet but there is always someone to ask. The only other suggestion w [... read more]ould be to install proper locks on the beachfront restrooms. A rock on the floor does not cut it :)

Paradise Golden River

3rd time at this resort. Did not disappoint. Beautiful staff from Anne and Marie checking us in exchanges our room to avoid excessive sun in room. Maryluz our Maid Luis, Edward. Change Marisol and all Bar tenders Elizabeth, yennleydis Marie and rest of Buffet Staff. Rollando for the best burger and chicken fajitas on my Gluten Free breads Monriel at customer service. Beautiful beach amazing grounds for awesome strolls Cannot wait to come back. See you soon

Very good

Very nice resort looks like a campsite a lot green three and beautiful flowers kept very clean the people are very friendly the beach is clean but a little rocky over all very good the only thing was the air line Sunwing they delayed the flight three times

Paradisus rio de oro

The resort is very nice nice Very clean one thing it needs more light for when going back to the hotel and more variety of liquor ? I been in Cuba 6 times this it was one of the best service was very good

Beautiful Resort

Well staffed with professionals that were attentive, friendly, and a lot of them spoke english very well. This resorts grounds where breath taking. The mature vegetation looked wild and natural (by design) while the other parts where manicured thoughtfully and lovingly by the many gardeners seen on grounds everyday cutting, clipping, pruning the many varieties of bushes, shrubs and trees, as well as collecting the falling coconuts daily to cut open and offer to guests. The beach is shared [... read more] with one other resort and at the Rio de oro end of the beach lay many coconut trees for shade and seemingly endless loungers, the sand is soft beautiful. Part of the beach offers some stone and coral that leads to a costal reef along the small cliff at the edge of the resort that is great for snorkeling or stay near the edge of the beach and play and view many sea creatures and fish in the tidal pools. To the left of the stone and coral is a smooth flat sandy shore line terrific for a dip or take a swim along the entire length of the beach. There are places throughout the resort to lounge with wonderful views as well a a small Garden, a Spa , three other small beaches one of which is very private. You will have no problem finding refreshments with a lobby bar, pool bar, swim up pool bar as well as a bar very near the Beach. There’s a large buffet, four El la carts and a snack bar open 24/7 which serves some good options if you miss the buffet (I liked the pizza) Throughout the day the lobby is relaxed and is a wonderful spot to have a snooze in a comfortable chair out of the direct sun whilst the wind blows through the vegetation around you creating a wonderful sense of peace, or take in your surroundings with friends and family, maybe challenge them to a game of pool on one of the two tables located in the lobby. At night you will find a live show and many guess gather to listen, watch , and take part in the singing and dancing. I loved this resort with its mature landscaping, well kept pool and stunning views of the shoreline and beach.

Amazing Resort!

I can’t say enough about this resort. It is absolutely beautiful. Spotlessly clean and the staff bend over backwards to help you. The food was great and plentiful. Lots of entertainment yet a quiet and relaxed atmosphere. We will definitely be returning.

Paradisus Rio De Oro- Nature Paradise

If you are looking for a lovely winter escape to a quiet nature paradise Paradisus Rio De Oro in the Holguin province fits the bill. This is the second time we have visited this resort and this time we returned with a group of friends. We were pleased with the quality of the amenities (fabulous beaches, snorkeling, pool, gym and hidden coves), the food, great a la carte restaurants, bars and our rooms- especially those corner suites. We were incredibly thrilled with the diversity of birds, trees [... read more] and flowers including the shady botanical garden. The management and staff went above and beyond with their patience and kindness. Times are tough in Cuba, and I am humbled by the generous spirit of the Cubans. We will return. Muchas Gracias

Relaxing getaway

The grounds were clean, the staff were very friendly, the rooms were very adequate, and the food was decent. The resort wasn’t crowded, although there never seems to be enough lounge chairs. The beach was beautiful and the pool was large and never crowded. My biggest complaint was having smokers everywhere even in the nonsmoking areas.

Best resort!

This is our 3rd trip to the Paradisus Rio de Oro. We are not typically repeaters anywhere. The rooms are large and well maintained, grounds are extensive and gorgeous, and the 4 beaches are breathtaking. The off beach snorkeling opportunities are excellent. We snorkled every day! The food was plentiful and, for Cuba, exceptional. The staff are wonderful and just want the guest to have a great time and feel cared for.

Great Resort

The beaches are clean and nice. Service personnel were kind. Overall, we are staying at this hotel for the second time (the fifth time in Cuba and the third time in Holguin). Paradisus Rio de Oro is the perfect cost-effective choice.

Quel endroit de rêve!

Rio de Oro, c’est le plus beau complexe hôtelier de Cuba et le Royal service est encore plus luxueux. Les chambres sont spacieuses, les lits et la literie de très bonne qualité, la salle de bain incroyable avec un immense bain et pour couronner le tout, une douche extérieure dans une enceinte de pierre avec végétation. Le rêve! Avec le Royal service, on a accès au complexe en entier en plus d’avoir un secteur réservé pour nous comprenant plage privée, piscine à débordement à trois niveaux et sal [... read more]le à manger à la carte avec terrasse vue sur la mer. La nourriture est excellente, digne des plus grands restaurants et opulente. Le bar est très bien garni avec de bons alcools; à chaque jour de très bons vins et du rhum Santiago 12 ans. Nous n’avons manqué de rien durant tout notre séjour. La plage est superbe, sable comme de la farine et il est possible, de la plage, d’atteindre le corail pour faire du snorkling. Des vacances de rêve, merci!

Beautiful Resort

We stayed here from December 20-27 and really enjoyed our stay. We stayed on the Royal side which was marvelous and had excellent service and food, but we also spent time on the other side which was also great. No shortages at all in terms of food or alcohol. We would definitely return again, thanks so much Tammy Beamish for helping us to arrange this much needed vacation!

No better place in Cuba

This was our 5th trip to Paradisus Rio de Oro. Our last time was in 2019 so it was great to get back. The resort has everything we need but the main thing that keeps us coming back is the people. We have made some life-long friendships with staff members, many who we've kept in touch with over our 5 year absence. After a disappointing 2 hour check in, the rest of our trip was amazing. Even with the known shortages in Cuba, we never went without... Our room was the standard junior suite which wa [... read more]s made spotless every day complete with the towel art on our bed. We expected the food might not be what we experienced in previous years, but there was always plenty to eat at the buffet and the pizza at the pool restaurant is one of our go tos .... We had great a la carte experiences at the Japanese, Mediterranean and Cuban restaurants as well as an amazing dinner in the Royal Service restaurant, set up for us by one of their awesome staff. The beach is the same beautiful beach we remember and the pool is amazing. After being away from our favorite resort it was a well needed return that we will cherish until we get back again. I can't say enough again about the staff...always doing whatever they can for you and I value so much the friendships we have made there. I just wish some of the guests would see what we see in them and maybe treat them a little better....not just with tips... No question that we will continue going to this resort...why would we want to go anywhere else?

Beautiful Resort

The food/grounds/ the rooms/ the pool and especially the beach was stunning. Above all I must say this front desk worker Julio Cesar was such a great help from the moment I arrived till the moment I left, he had answered all my questions with such kindness and so attentive with being very professional and needs to be rewarded, I'm surprised he hasn't been promoted to a supervisor/manager because he holds all the qualities to be one.

Cozy and friendly Paradisus D'Oro

Resort was smaller than I thought but it made it a little more intimate than a sprawling mega resort teaming with tourists. My room was spacious, clean and comfortable, although the decor was getting a bit dated. They use carts to taxi you around the grounds but I found everything close by - restaurants, bars, the pool, the beach and the lobby all walkable. Now moving onto the food, in the context of Cuba, it was okay but after my 5th day I found everything quite repetitive and unappealing.  [... read more]I was disappointed by the lack of eggs several days (4 out of 7 days no eggs). Everything is organic I think so it taste slight different than North American food but probably better for you. I can say that I've ate better at other resorts in Varadero but the service in the restaurants was good. Moving onto the beach, Playa Esmeralda was awesome, one of the nicest beaches in Cuba. Although the stretch in front of this resort was a bit rocky, it was good for snorkelling. Once you get beyond them or walk a little bit down the beach, it was beautiful and great swimming. Just be careful at that far end of the beach at the other resort near the seawall, my wife got stung by sea urchin on her foot and had to be treated by the resort medic. Finally, I want to give a shoutout to the very friendly, humble and helpful Cuban staff. They work hard and hesitate to smile or say Hola to you.

Another Amazing Stay

I lost count of how many times I have visited Paradisus Rio de Rio, but each time I am there, I have the best of stay. Everything about the resort is PERFECT!!! People: The people at the resort are the warmest, kind and hospitable I have met. Food: The tastiest food ever! To me, the food is worthy of a Michelin Star! I’m missing the beans & rice already! Beach: it’s just perfect! I missed the daily golden sunset ! Spa: Heavenly!!! I will be back very soon!!!

Beautiful resort

This was the nicest resort I have stayed in in Cuba. Smaller resort with rooms with large sleeping area with living room attached. Beautiful bathroom. All buildings in centre of resort so right was to lobby, buffet and left close to pool and beach. Food was ok, only one day there was no eggs but always a large variety of food for every meal. Staff were very accommodating. Could always get a beach or pool chair any time of day. Adult only resort, found the majority of people 45-70 age grou [... read more]p. Would definitely go back!

Great experience!

I went in November of 2023, so things may have changed since. The beach was generally quite crowded and small, but if you're okay with walking a bit further along the beach away from the resort, it becomes significantly less crowded and is really beautiful. The sunsets from the resort are amazing too. Staff was very attentive and friendly. I actually really enjoyed the food. It's generally quite simple, but that suits my preference. Chicken and mint for mojitos(came back) were the only s [... read more]hortages I experienced but that doesn't bother me. The espressos you can get at the bars are phenomenal. Probably some of the best coffee I've ever had. Their ice cream is good quality too and if you like papaya, they had lots! The basic room is dated but spacious and clean. Cleaning staff comes in everyday. Toilet paper wasn't an issue. Water was sometimes only warm max, but really in that kind of weather I'm probably going to be fine with a cold shower anyways. The only thing that was in bad shape was the safe punch code mechanism. It did still work, which is the most important part. The grounds were well maintained. It's a fairly small but nice resort, with mostly outdoor eating and entertain(with overhead coverage). I was very happy with the value of the resort and enjoyed the trips through the surrounding countryside too. I would recommend the catamaran excursion.

Worth a second trip!

Beautiful grounds, great beach, good entertainment and friendly staff! Have never went to the same resort twice but I would consider going here again. Met lots of repeat guests who confirmed this happens alot!

Beautiful resort

Beautiful resort The resort was probably filled to half capacity . Very quiet and relaxing. Our room was huge. 2 levels in each room. Huge comfortable bed and a large sitting room below. Bathroom was large and clean , plenty of towels. Water pressure was good in the morning but lower during the dinner hour when everyone comes in after the ocean or pool time. Still plenty of hot water. Food was plentiful but usually the same thing every night. Lots of fish, pasta, chicken and beef. Roasted pi [... read more]g was carved one night and also a salmon. Plenty of fruit, cheese and desserts. You should never go hungry. Ran out of butter on the second day so when you see some take a few and put them in your room fridge. Staff throughout the resort were great. Very friendly. Not all were expecting a tip but when you do they remember you and fo treat you better. Gardens were beautiful and the gardeners work hard everyday. We are looking foward to going back next year.