Nice beach, staff and diggs

I liked the hotel and thought it offered good value. Since the Atlantico is only 25 minutes from Havana, l made the most of it (free bus too). There was plenty to eat, although the fair was pretty basic (a common complaint in Cuba). The beach is pretty and long, great for walks. The entertainment was kind of average and a bit too loud. If you're looking for a 5 star resort with all the amenities, keep looking. But, if you are looking for good value for your money then Atlantico might be for you, [... read more] it was for me.

Pleasant and economical hotel

by the end of a couple of days i had warmed up to the place and so had the wife and 30 yr old daughter. My rating was as follows: accommodation 2.5/5, food 4/5 that's because i love good wholesome nutritious pork and chicken and vegetables, the fish was average, entertainment on an evening 2.5/5, the beach 5/5, you are right on the beach so i went snorkelling and walking while the wife read, there was also good entertainment on the beach like salsa dancing lessons, darts competitions etc. The [... read more] location is perfect for commuting to Havana. You can catch the free bus from Atlantico at 10am then return at 5pm or catch a public bus every 40 mins from near the hotel for just 5 CUC's return. The bus was excellent with AC and the ride to Havana just 30mins. This i particularly enjoyed. I went to Havana 4 or 5 times.

Terrible!

The hotel was dirty and we could not see the bottom of the pool. After one day we asked to change hotel. Staff we not friendly either. Beach was great and food was not bad but I still would not recommend this hotel

Very nice beach one of the best

Nice hotel always hot water, good food and good atmosphere . very close from havana a bus take you to old havana everyday and bring you home at 5pm there is a few town near by .the staff was very friendly and always ready to help and the beach is exceptional

Needs A Big Over Haul In Cleanliness And Customer Service

The hotel needs more cleanliness and maintenance. The level of hygiene in the dining room is really bad. I got a bout of food poisoning the last time and I've met other people who got sick. I have never seen anyone wash the dining room tables.They use a brush to dust off the table and place mats. The place mats are dirty and sticky. They rarely wash or change them. The same in the rooms, they don't change the sheets regularly and towels are not very fresh looking. The bed covers are really dirty [... read more] and disgusting looking. Housekeeping is always sloppy. The gardens and public areas need more cleaning. The poolside entertainment is over the top loud and annoying. The DJ guy shouts and screams enough to be heard all over the hotel. Sometimes they have had some low volume easy listening music which was more pleasant. Everyone complains about the shocking screaming and shouting from the DJ but he doesn't seem to understand how obnoxiously loud it is. The reception staff are very rude and unhelpful. Delvis is the most helpful and friendliest of them all. They are very unpleasant.

Pleasently Surprised

Smaller unigue Hotel right on nice Beach,good room,lots HOT water.Food Good .Staff friendly and pleasant.Will be returning soon,daily hHavana Shuttle include Nice mix of Guest.guiet for good night rest...I will be Back .Thanks to All Staff. p.s, We left all our Stuff exwct our carry on the Cuban People have little and any thing is appreciated.I leave suitcase and All contents. ,I meet the chamber maids at beginning with gift and Tip up front....Excellent service and we leave lot item in room fo [... read more]r them.I like to travel Home Light...Capt.Des Ottawa ,Canada

Good Resort! but....

Good: - clean rooms and facilities - daily shuttle to Havana (only 20 minutes to Old Havana) - beach - friendly staff - decent gym Bad: - everything is old and "tired" (a bit of renovation would help) - garbage on the beach (outside of the resort area) - food ("unremarkable", like most resorts in Cuba)

Needs refurbishing

Negatives: Some staff churlish; many indifferent; a minority pleasant. Brown stains on many sheets and towels. Individual tip jars for every serving spot in buffet-style dining room: juice, carver, pasta + +; all in addition to any tip to "server", who provided soda, wine or water (no beer or orange juice!) Bath tub enamel flaking off. Music from loudspeakers often exceeded noise comfort level Positive: Some of musicians in dining room were excellent Dancing instruction was fun Lacki [... read more]ng: warmth from most of staff

Amazing Resort

Nice pool although a bit small. Hotel is by the beach which I liked much. Friendly staff. Everyday activities in the pool ( like vollyball) and binco by the pool. Good food. Nice rooms. Good value for the money.

Pleasant stay at Hotel Atlantico

We booked this trip at the last minute, from start to finish it was a pleasant experience, service from tripcentral was excellent, they provided fully details efficiently and the check-in with Sunwing was smooth. We were greeted & picked up by Sunwing representative upon arrival, people at the Hotel were very friendly, the food exceeded our expectation, they had different meat every night, fish was always there, we even had grilled shrimps one night. Hotel is dated but functionally well, staff [... read more] constantly doing their job to keep it clean, entertainment provided every night, live music & dance show etc, the beach is just besides the hotel, we had, I think, the second best room, it was the ocean view end unit on the 1st floor, we had other guest knocked on our door, wanted to see the room as they wanted to book this room when they return next year! We took the free shuttle to Havana & had a little tour with the old car, it was so so as the tour guide tried to make us do a lot of unnecessary shopping, but this was not part of the vacation package, overall this was a very relaxing trip!

Disappointed

I was disappointed with this hotel, which was advertised as a 3 star. This is a 60 year old hotel in dire need of an upgrade and management. The Air Transat flight which was recommended was disappointing as I could not even get a free can of soda, which I requested from the Pursar on the flight. He told me they were preserving the stock for their return flight and offered me a half can of soda. Due to poor ground arrangement I arrived at the Atlantico at 11:30pm and could only get a few stale sa [... read more]ndwiches . I asked for a bottle of water and was told it would cost $2 CUC, so I had to settle for a small glass. I was bitten all over as the mattress had bed bugs and mosquitoes in the room. This was rectified by the very pleasant housekeeper, who fumigated the room the next morning. They need to get rid of the flies and improve their hygiene. Overall I am not impressed with Transat and the Atlantico.

Good resort

This is a good hotel to stay when you travel to Cuba. They have good service and nice room. Besides, they have wifi in the main area, and it works well. However, they should improve the food. Also, the water in room sometimes runs out of.

Very good hotel and beech

All was super and better than expected. Entertainment was good for my niece since she is younger but I did not stay for long do my health. I new a lot of this hotel from my friend and my husband and I were few times in the hotel nearby.

Just what you'd expect

Our room was average, floors were a bit dirty but we just wore our flip flops the whole time. The AC in the room was awesome and the beds were really comfy. Pool was good, but the daytime entertainment is horrible. They just yell over the microphone in spanish for hours on end and the sound quality is bad so I'm sure nobody can understand it. Other than that the music was good, and the beach was super nice. It was nice that the boats were all inclusive. The 24hour bar was a nice touch. Make  [... read more]sure you bring snacks because the food situation is BAD. Only 3 periods of time in the day to get food at the buffet and a snack bar that you'll likely wait 45 minutes for a gross hamburger. The A La Carte restaurant was delicious but gets old fast as there are only a few options. Stay away from the fish soup. Overall we had a good time here, but won't be staying here again.

I STILL WONDER WHY PEOPLE COMPLAIN

GREAT LOCATION, FOOD WAY ABOVE 3 STAR HOTEL, VERY NICE FOR 3 STAR HOTEL. I HAVE BEEN IN CUBA MORE THAN 30 TIMES AND I STILL WONDER WHAT PEOPLE EXPECT??? 7 STARS????? FOOD, LOCATION,SERVICES, ESPRESSO AMAZING AT ATLANTICO. GREAT JOB GUYS

Long standing and reliable resort

Annual stay for about 10 years. Some improvement every year. Best location in Cuba for access to Habana and the beach with free hotel shuttle and regular, cheap, reliable city transit. Excellent for what you pay and the overall package received compared to other offers in Cuba. No well prepared for persons in need of wheel chairs.

Well worth the price

I had an awesome stay at the Hotel Atlantico. The staff for the most part were very good and the room was clean. Food was ok in my opinion-typical cuban fare.Please note that Guy Fierie wasn't cooking. Be carefull to wear bug spray early in the morning if going on the beach as the sand fleas are active then and their bites are not pretty. There is a bus that travels to Havana and back every 45 minutes or so for 5 CUC which is well worth it. Taxis to havana can range from 10 to 30 CUC depend [... read more]ing on the car and weather the taxi wants to return to Havana Empty after dropping people at the beach. 5 CUC to Guanabo by day and 10 at night.(scam in my opinion) If you are expecting the Sheraton you will be dissapointed.

Atlantico Hotel

I have stayed at the Atlantico many times Remember, it is only a 3 Star maybe 2 1/2 Star Hotel.. It is not a resort.. I recommend only staying in the newly renovated section. ( optional 10 CUC a night ). You get a decent room and a really nice view of the pool and beach. The beach is beautiful. The staff are very friendly. Havana is 30 minutes away. If you want to enjoy Havana and also spend time on a beautiful beach, the hotel is well located. The food is terrible. So bad Cubans won't eat t [... read more]here. I never could eat lunch or supper at the Hotel.. I would take a taxi to Guanabo ( 8 to 10 CUC ) or Havana ( 20 CUC ) to eat at a good Restaurant . Hotel is very boring. there is little entertainment if any. If you add up the cost to stay at the hotel and the traveling to eat and for entertainment, probably be the same as staying at a 5 Star resort in Cuba. Would I recommend this Hotel to a friend? All depends on what you would like to do on your vacation. I always enjoyed myself. Bottom line.. You get what you pay for.

Pleasantly surprised

I was a bit afraid booking this place since it was only a three star hotel, but it was a definitely okay. There were no frills to be sure but it did the job. I went to Cuba for the weather and not the food, or the social life so this place was fine. I really liked the bus to Havana and went on it three times. The beach was a bit rocky and could be cleaned more often but you could walk maybe thirty metres and it was perfect (just as good as varederjos). The AC worked, bed was okay....oh, trying t [... read more]o balance the right temperature of the shower was very tricky. So overall, considering the price, I would reccomend this place

Okay resort close to Havana

Best feature of this hotel is it's proximity to Havana. Decent beach but needs to be cleaned more (add garbage cans). Too many flies around food in dining room. Often no glasses or coffee cups available. I still have intestinal issues and have been home for almost three weeks. Staff friendly. Great beds and new quiet air conditioner a bonus. Bathroom needs major upgrading and improve water temperature controls.