Will go back to Rui Tequila

Loved the resort, the beach, the pools and the atmosphere. The staff was welcoming and helpful. It was nice to be able to walk to the town from the resort and feel safe to do some shopping. The food selection was wonderful and everything was very tasty - really good food.

Unforgettable vacation!

I cannot say anything negative about this hotel. The food was very good. We only tried the steak house for a la cartes. We preferred to just go to the buffet. All of the staff were very friendly. Our favourite bartender was Ray at the bar outside of the sports bar. The entertainment staff worked so hard to get to know everyone. Special thanks to Victor, Anderson, Ricky, and Edy for making our week so memorable. The entertainment staff will take you to playa del carmen to a club at night. It soun [... read more]ds very sketchy but is not at all. They take very good care of you and make sure you are safe at all times. The rooms are nice and clean. The beach is phenomenal. The pool is nice but very quiet with a few activities throughout the day. All in all it was the best resort I have ever visited. Would love to go back!!

Worth Repeating

We loved the Mexican hacienda ambiance of this resort and found it to be kept very clean and well organized. The staff was very friendly and helpful. There was a great variety of food, very tasty and we didn't have any trace of illness, which we were wary of from previous bad experience in Mexico. If you want a Mayan moment, make memories here!

Good Mexican style resort

Hotel rooms does't have much view and little old.The room was clean. Food was good but the buffet in total was better than three existing restaurants. Beach is ten minutes walk but we could use pools,bars and the lunch buffet of RIU Yucatan which it was good and full of activities. we stayed 14 days and enjoyed every moment.

A great experience!

I was really impressed by the quality of this resort. Proximity to beach, downtown, stores and various attractions is perfect. Food was amazing at all restaurants. Grounds were beautiful and well maintained. Room was spacious, nice and well stocked. Matresses not the most comfortable though. Housekeeping was great and all staff were friendly, accommodating and professional. Evening entertainment between supper and club opening was a bit boring for us twenty-somethings. Should offer a selection  [... read more]of movies to order in room.

Lovely resort

Had a great time. The staff were all wonderful and efficient. My room seemed to be recently redone with nice furniture and a comfortable bed. I was close to the main building but it was quiet. The beach was awesome. White, powdery sand. Lots of palm trees for shade. The food was excellent in all the restaurants. Not much to complain about here.

Perfect

Second time in three months. Fantastic. Staff, entertainment, rooms, friendly, amazing food. Being an all inclusive 24hr bar should include pool free as I didn't want to carry cash. Entertainment was great but saw the same shows.

Excellent resort!

We had an amazing time. Spent 15 days in Riu Tequilla! Rooms are great, staff friendly, shuttle to the beach always working (does not run between 13:00-15:00), takes 5 min on foot to the beach from the lobby, beach is amazing! All in all, we are coming back!

Great Food, Beach way to crowded, Hotel nice, Mexican Raccons everywhere at the resort, go somewhere else !!

This resort was wonderful , we loved the décor, the dinning rooms , the steak house was awesome, I would have liked a seafood house instead of steak but they did have a skewer of shrimp and snapper which was delightful. Staff was wonderful .Buffet was excellent, our hotel room was at the very back but that was good because after drinking and eating it was a nice walk back to room. The only thing I didn't like was all the coati animals , for this reason we would not go back, they are an issue t [... read more]hey actually almost cornered us trying to get the food we had in containers...they are not afraid of humans, and the other stupid tourists that have feed them in years past has caused this problem. We were originally going to the Bahamas to snorkel ,but because of hurricane Matthew we had to pick another destination , so this was not our first choice, but everyone there just wants to make money of you, going Akumal , going to the ferry Cozumel ......etc. Excursions way to much money and they are in US dollars but the hotel doesn't even accept US currency...The beach shuttle works fine just be prepared that there are 1000's of people on the beach very nice sand and you can walk for miles only 2 days were Yellow flagged the rest Red Flagged......We will not be back , but we did enjoy are stay of 7 days of rain and monsoons. and raccoons everywhere..............

Great vacation

The hotel is really beautiful, strongly recommend to keep the colonial flavour in case of refurbishment. The other RIU resorts located on the beach have a modern glass/chrome flavour that I hate. If I need that I can go to a hotel downtown Toronto. Staff is great from top to bottom. Had the feeling that I'm part of a big family. Food was great, good variety. Had lamb, turkey, steak, roast, tuna, salmon, salads, variety of cheese, natural juice. Of course hamburger, hot dog and pizza for the m [... read more]orons who prefer fast food instead real food. Croissants were not the real ones that I like and the desserts were a step back compared with what I had at other resorts in Mexico but this is just a drop in the ocean and by no means a deal breaker. Usually the family strategy is to have a different experience with each trip. If this will change we would be more than happy to return to RIU Tequila.

Simple vacation

Riu Tequila is a slightly older resort and it's age really presents in the accommodations. Not that the rooms were unbearable, because who's actually spending that much time in them anyways?, however the beds were very uncomfortable an made for long nights and early mornings. The location of this resort was great. It's tucked away in a gated community that really makes you feel safe. The beach can only be accessed through the sister hotel Riu Yucatan. The walk to the beach isn't too long (maybe  [... read more]10 mins) and is completely shaded. Worth noting that the gates to the walkway lock at 11:00 pm, so a night beach visit always required some quick runs back. The best part of Riu Tequila is the food. There are not many restaurants to choose from but what is available is always delicious, including the buffet. Staff are very friendly and willing to help in anyways possible. The resort grounds are nice. It has more of a forest type feel rather than a beach resort. There are many animals on the premise including cats and cootes!! The pool is very small and the pool bar was always crowded. However there is bar in the lunch area that is only a few steps away. The nightly entertainment was disappointing. Often it was shows filled with amateur dancers an very revealing outfits. The Yucatan seemed to have better entertainment. Daytime entertainment wasn't anything special either. Most people were at the beach during the day so there was not many groups of activities taking place. Although there always seemed to be a game of bingo going on. Overall the resort was satisfying and provided a relaxing vacation, although If you are beach people then I suggest staying at the Yucatan and saving yourself long walks after tired days.

Great Resort

This resort was one of the better Riu resorts that I have been to. My main complaint with most resorts is the food but I have no complaints just praises for the Tequila. I am a very fussy eater with a sensitive tummy but I had no trouble finding foods that I not only liked but enjoyed. We did go to the beach everyday because the pool water was like a warm bath & not refreshing at all. The beach was beautiful & the walk or short ride was not a problem. We did encounter a problem with the line up  [... read more]for the beach shuttle as their is no control over the clueing process so many rude people just rushed up & got on before those of us waiting in line. This needs to be addressed as it can be very annoying & that is not what vacations are all about. The rooms were dated & a bit musty smelling. There rooms & resort in general were well attended too & clean. Bed & pillows were comfortable. All in all a perfect spot.

Riu tequila

Amazing resort, we had best family vacation, we will go back again. Only thing we did not like their restaurant experience. 😎😆😄😅😆😘🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓👿👿👿👿👿👿👿😰😰😰😰💩💩💩💩💩😺💩💩💩💩💩💩😺💩💩🤖🤖🤖🤖🤖

Great resort

The resort was very charming beautiful not too big not too small beautiful settings very nice resort The food was excellent and the service was nice the resort itself was very Mexican architecture which made the resort looks very nice compared to some of the resorts that we were visiting nearby they were newer but didn't have the Mexican so my reckoning mandation would be would go back excellent resort

Riu Tequila

last week I stayed at Riu Tequila Riviera Maya and I'm very happy with the hotel. The food was perfect and the beach is gorgeous!!! I would recommend this hotel to anyone!!! The day and night time performance was exceptional!!!

Riu Tequila

Last week I stayed at the Riu Tequila Riviera Maya and I am very happy with the hotel. The food was perfect and the beach is gorgeous!! I would recommend this hotel to anyone!!! The day and night time performance was exceptional!!

Riu Tequila

Everything was exceptional to the highest extent. The rooms are huge, clean, and close to pools, bars and entertainment. The beach was beautiful and the best part is being able to use two other resorts while in the same vicinity. The staff are very friendly and helpful. I would highly recommend this hotel to anyone looking for a relaxing vacation.

Riu tequila

Fantastic beach with perfect balance of shallow and deep water. Clear water and clean beach. Great for a long walk on white soft sand. Excellent , huge restaurant on the beach . Enough beach chairs and natural shade. Riu Tequila is definitely outdated , but still good compare to the price. 800m walk to the beach. The only complaints , there is only one beach shuttle which doesn't even goes the whole day.

RIU Tequila

Fantastic beach with perfect balance of shallow and deep water. Clear water and clean beach. Great for a long walk on white soft sand. Excellent , huge restaurant on the beach . Enough beach chairs and natural shade. Riu Tequila is definitely outdated , but still good compare to the price. Food is desent, lots of fresh fruits. . The only complaints ,the hotel is 800m walk to the beach and there is only one beach shuttle which doesn't even goes the whole day.

Excellent food, beach and service

Rooms and grounds are clean. Friendly staff. EXCELLENT food. Beautiful beach half hour walk to Playa Del Carmen. Not a resort for non smokers, beach, lobby, balcony, grounds Lots of fume emission from motorize sport at beach.