Beautiful resort, amazing staff,

Loved the friendly, accommodating staff. Great food, beautiful architecture. What more could you want. I cannot wait until the next time I return. We were there for a four day stay and it was perfect. Good gym facilitites too.

Trying hard to get it right.

We stayed at the Hyat Ziva from August 12th to 19th. This is a good, but not great resort. It has recently re-opened under new ownership. The rooms are a bit dated, but well-kept. The quality of the food was O.K., although not up to the calibre of a number of other resorts we have visited in Jamaica. One day, there were no beach towels available for a short period time. The staff were very friendly and attentive. Overall, it was a good holiday.

Amazing resort

Complete 5 star resort. From service to most friendly staff, amazingly delicious food, variety of premium and tropical drinks, great ameneties, picture perfect beach. Kids friendly resort. Would definitely return.

Amazing and friendly resort

We got upgraded to the adults only, Hyatt Zilara. Pool was great, food amazing and we didn't have to make any reservations for dinner. Staff friendly and helpful. Beach was limited with fence on each side. Very clean resort and safe. They had a water issue for 24 hrs. and didn't have a back up system so that was somewhat inconvenient. It was our before last day. Loved it and would go back.

Well on it's way to a 5 Star Resort

This resort definitely had a bad start, but from first hand experience (Jan 23-31) can tell you that many of the issues people complained about in the first few weeks seemed to have been addressed. The grounds are lovely, staff amazing, best food I've ever had in a resort, pools are great. One more for pool activities and one for more relaxing which was a nice separation. We stayed in the new building and was not disappointed in the least. It was beautiful, moden and high quality. The beach wa [... read more]s defintely not the best beach I've ever seen, however, I am learning this is less of a Hyatt issue and more a Montego Bay problem. Sounds like a lot of the hotels have variations of man made beaches. Wrong side of the island! Althought Montego Bay was extremly close to the Airport, it was very far away from all excursion and off resort activities. At least 2 hours one way for many things.