Seen better times

Make sure you have better than average Spanish skills. Less than average food. Friendly service that tries hard. Great beaches. WestJet rep was very helpful. Not a great deal to do other than the resort.

Great resort

The grounds are beautiful. Service is amazing. Food great. Because it is on a hill, a lot of walking but they have a very fast shuttle service.Most staff wearing masks. Most people we talked to came back a few times. Also, lots of Mexicans travelling here

Best service ever!

First and foremost the service was amazing. The staff were friendly and went above and beyond. The scenery at the resort was beautiful with the 4 beaches, mountains, birds, flora and fauna. We would go back in a heart beat. Thank you Natalie for helping us book this trip and thank you to all the staff at Las Brisas for your hospitality.

Special place !

Very nice vacations ! We went a first time in 2016 and we had really enjoyed the place. We decided to go back in April 2022 and we were not disappointed ! Bullet points style : * Staff : super nice. Big improvement from 2016. They were ok in 2016 but now they really are a lot more friendly and entertaining. Waitresses and very kind, with a good sense of humor. Men waiters are a little less friendlier in general but there are some very nice so I don't want to generalize. Barman very good and f [... read more]un. The ''gardeners'' watering the plants in the morning are very polite and kind. Room cleaning ladies, very kind and polite. Reception super nice. Golf cart driver super dedicated and working hard. Overall we really enjoyed the staff. It's very ''spanish oriented''. Most of them speak good english, but not excellent. Who cares, we can communicate and they are very kind. I don't think that there is a lot of french speaking staff... (again... not a problem for the majority of clients). * Rooms : very clean, spacious, everything worked well. * Covid related measures : very well. Very prudent. I would even say that some measures are too much (I'm careful, but not paranoing with covid). Like when the staff work outside and not directly speaking with clients... like the room cleaning ladies and the gardeners... working under the crazy son at 40 celcius, wearing a mask all day.... that's a little too much I find. But... I understand that it's probably requested for the highest protection standards. Poor them. But big thank you for enduring this. * Gym : big gym, very clean. * Food : Excellent buffet. We only tried one ''a la carte'' resto (Solarium-Steakhouse) which was pretty good. Weird but it was the only time that we found the service ''cold''. They all looked stressed, rushed although they were like 8 waiters for about 50 clients (??? I worked as a waiter for 10 years and each waiter had sections of 30 to 60 clients so I can't understand the rush for 8 clients per waiter... lol). The buffet is excellent. I heard that the Marocan resto was very very good. We missed it. * Beach : super clean, very enjoy-full. Beautiful ! Little reef pretty fun for basic snorkelling. Beware not to get caught by the wave that can throw you on the coral... could be hurtful. Otherwise very interesting. My only deception was that we could not swim from the ''secret Beach side''. In 2016, there was a sign ''swim at your own risk'' and I had amazing snorkelling all week in that bay. However, I'm an experienced snorkeler who love waves and adrenaline. I admit that the water could be rough. Now, 2022, they switch the sign to ''not allowed / prohibited'' and I had not noticed it. The guard caught me on our first day and warn us not go... so we didn't. I was very disappointed as it was the main thing I was looking up to... but I understand. It's rough water... currents, waves, rocks... The main beach is fun enough. General layout: It's built on hills and the weather was crazy hot ! 35-40 celcius all week. So it can be difficult for some people to walk around from the room to the restos or the beach. We personally like it as it makes us burn calories before consuming some extra ones at the buffet lol. But anyway, they have a very effective transport system across the resort with little trucks and golf carts like. The view points offer superb views of the ocean the coast, etc... Overall we love this resort. We would go back in a heartbeat (depending on the deals/price). 4/5... maybe 4.5/5 Too bad that there is no direct flight from Ottawa and the our experience with Air Canada was terrible this time. My review on Air Canada will be mainly negative. And I hate complaining but they were really terrible. My girlfriend is now scared of buying a trip that is not a direct flight following this experience. It took us 27 hours and 2 stops to get there... We went to Philippines in 2011 and I took us 24 hours (2 stops)... how can it take even more time to get from Canada to Mexico ? anyway...

Beautiful location for 4 star resort

Gorgeous beaches and grounds; Food was somewhat mediocre Problem with getting a cup of coffee in the middle of the day Cocktails and alcoholic drinks were actually quite good Service was generally good and room was cleaned every day. Be aware that room buildings are up on the hills so you either walk a looot of stairs or fully relaying on carts . Not sure if I'd be back to that particular resort

Loved it

We really enjoyed our stay. We spent a ton of time on the beach. The swimming was fantastic. The female server st the beach was really good. I wish I had written down her name. All the staff is really good and very helpful. My only suggestion would be to improve the map or signs as we were pretty confused at first. Next to that once we learned our way around we didn't want to leave and will definitely come back.

Excellent resort

Spectacular view of the ocean, clean and spacious room. Love the way the resort is designed. Make you feel if you were in Greece. The beaches are also very nice. The staff are very friendly. Love the vibes of the resort.

Great Holiday

Grounds very clean and well kept, rooms clean. Stairs definitely were a challenge at moments, but shuttles were readily available. Staff very nice and friendly. Layout of resort is very different, but it provides a nice variety for walking, swimming etc. Covid protocols were strictly adhered to. Food was good in buffet and in a la carte restaurants. Over all a very good family vacation. Make sure to go into Santa Cruz and La Crucecita, restaurants great especially on beach.

Good

grounds were beautiful, very clean, staff were great. beaches were awesome, really enjoyed the lounge entertainment. did not feel the food was up to a 4 1/2 or 5 star resort. a lot of stairs, would not recommend to someone with mobility issues.

Amazing Resort!

This hotel was amazing. The grounds were very nice and clean and the scenery was stunning. The food was also excellent and they have a wide variety of options with various themed restaurants as well. Loved the shows they had almost every night and daily activities. Was an awesome way to take a break and relax with family!

Fun in the Sun

It was a beautiful resort. Located on the outskirts. Big with a trolley to your room. Very friendly and accommodating. They were very cautions in all aspects. Masks are worn at all times, except at the table to eat and at the pool/beach. Friendly reminders to wear your mask too. Hand sanitizer everywhere. The WestJet Rep Hullio was AMAZING!!! He had a check list for us for when we left, reminders to book your PCR test, available to assist where he could. Thank you Kevin for your assis [... read more]tance in booking this amazing trip for us! :)

Las Brisas Huatulco

Excellent stay, well deserved break Truly impressed with the resort and their upscale Covid cleaning and sanitization. This resort made our stay very pleasurable and went beyond the call to make our stay memorable. Again, Thanks to the many staff members that make this possible Ray, Rick in Edmonton, AB

It has Pickleball!

My review is based on what we look for in a vacation. We are a senior couple. We look for a nice and swimmable beach access, mature adults not a lot of party people, friendly atmosphere, clean, controlled smoking areas. A variety of food selections, and various extra items such as bikes, stand up paddleboards, pickleball etc. As well as quick access to the countries culture. We booked our two-week vacation through Trip Central online which is who we typically book with. This was a WestJet [... read more] Vacation all inclusive. It is important to note that baggage was not included in the all-inclusive rate. Each bag was $30.00 Canadian and on return #30.00 US. As we usually book air Transat we were surprised to have this additional fee. The airport is small, like most Mexico destinations they still had the time share alley. We have travelled enough to know that we need to keep going and look for the West Jet bus sign. The ride to hotel was about 20 – 30 minutes in a comfortable bus with a tour guide providing additional information on the area and the hotel. Las Brisas is a beautiful resort with well kept grounds and lot of local wildlife and many species of birds. They have a botanical garden which is beautiful to stroll through. As many have written this resort is built into a hill, which means lots and lots of stairs. I found them oversized so a bit harder to navigate. For those that cannot manage the stairs they have shuttles that run all over the resort to take you to your destination and for those with more mobility issues will even take you down to the beach area on the special carts. We found walking the roads around the resort were a much easier way to get around and we got lots of exercise. There are basically three beaches to choose from. Plus what is called secret beach, which if the water permits is a nice snorkel area. It is not a hang out beach. The small beach by the Mexican restaurant is the snorkel beach. It is a bit more shielded in the bay so less wave action. There is a small reef there and they do whistle if folks are standing on it. In an effort to preserve it. The middle beach is much larger a little more wave action. We still saw a lot of folks snorkeling from that beach. Finally the sports beach, where you can take out stand up paddleboards, kayaks single or double, small sailboat (they will teach you to sail for a small fee), then you can take it out on your own. The waves are a bit higher on this beach. They do offer snorkel equipment, but they did seem to run out and are limited to 1 hour. Due to the calmness of the water, fins are not really needed in this small bay. They change the flags often to reflect the conditions, which also dictates if they would distribute equipment. They even had a flag for jelly fish warning. The beach loungers are fairly comfortable and they also have little coffee tables. As well some hammocks scattered around. The hotel has a state of the art fitness centre with machines in excellent condition. They have a tennis pro and many many tennis courts. Basketball and Volleyball. I heard that they host a lot of tournaments. One of the big plus for us was the pickleball courts and play. They have 4 courts plus one by the buffet which is almost impossible to play on due to heat and no shade. Even though the hotel does not arrange this, this hotel has become a destination pickleball vacation spot. Play is typically from 7am to 9am due to the heat. Most of the courts were in action. All levels of play. The hotel sells memberships to the local expats who come every morning to play as well. This was a huge highlight for us. Best to bring your own balls and paddles. We would return just for this option to play each day. Our room was large and roomy and the AC worked ok. It is really hot there so the AC was a welcome and necessary feature. They have a small coffee pot and a stocked fridge with pop and mini beers. You get 4 beers per day. The room also has a combination safe which is large enough to put your tablets in. TV had some English channels and they did provide a TV guide. Our room view was specular. Over looked the bay. It did not have a balcony which we thought we would miss, but due to the limited time in the room we did not. The hotel seemed to have a lot of returning guests, many 10 or 11 times. They indicated that they had tried the other resorts across the bay but due to the limited access to the ocean they preferred Las Brisas. We found the food choices wide and excellent. We are used to having more Mexican dish options but that seemed limited. The Al la carts were great, and their booking system is easy. When you check in they tell you how many you are allowed to book and you can book them all right away. For the two week we received eight. We tried them all except for one as you have to sit on the floor and we were not keen to do that. My husband loves shrimp, but he does not like to peal them and many of the dishes with shrimp you had to. But he did say they were delicious. They also have a snack bar option if you don’t wish to have a lot for lunch. The drink options were endless. The mix was more natural juices and at some bars they would even add real fruit. Our favorite were the option to have Mimosas at every meal. They also had a form of Baily’s for coffee in the am. They do provide beach service. Remember to tip, they work hard for you and it is a super nice perk to have. We did not really struggle this time with inconsiderate smokers. They are working towards being environmentally focused so no straws in any drinks, choices on towel changes etc. The resort also have an ashtray type set up for smokers to not put their butts in the beach sand. I don’t think we even saw on butt. They system worked. They do hand out a lot of individual water bottles, so hopefully they recycle them. They have an app you can download which will provide you the daily activity and show schedule as well as the list of restaurants and menus. It is also set up for you to be able to call home free of charge through the app. It is fairly good but it does have opportunity for improvement, such as adding a message board. The resort has wifi throughout, you even have access on the beach. We did notice more people on their phones , a lot less disconnection of technology. Some frustrations which are typical of most resorts are the saving of beach chairs with prime seating and shade and then never have them show up or have your saved spot taken away which happened several times for us. Some people brought down their loud music players and blasted the music, which was really annoying. At the beginning we said part of what makes our holiday is getting exposed to the culture. You cannot just walk into town. You have to take a cab. It is not expensive, and cabs are easy to get. For us we like to be able to walk in on our own rather than have to make a plan. So this hotel felt a bit like hotel prison for us! We only made one trip into town. Overall this is a nice resort, well run with lots to do. It is very clean and beaches are awesome. We will likely return.

Amazing is an understatement

This was our 2nd trip to Las Brisas and better than the first 2 years ago. 16 family members with us and everyone had great experiences. Discovered more features of the area that were exciting and tasty. Resort is clean and the very few minor issues we had were resolved immediately and pleasantly. Food was very good but a little too tamed down for the tourists. Staff was always pleasant and extremely helpful. especially when making off site travel arrangement with taxis and shuttles. Always felt [... read more] safe and comfortable.

Beautiful resort

Absolutely Wonderful. Great views, beautiful beaches, wonderful staff and food. We were very happy with our stay. We were very comfortable in huatulco, safe place to visit. Great weather the whole week.

Wonderful resort

This was our fourth visit to Las Brisas and we will be back! The staff are outstanding and provide attentive and friendly service. There is lots of choice at the buffet with a good selection of alternate a al carte choices. The resort is large and provides opportunity to walk and work off some of the excess indulges or to take a trolley that runs constantly to speed you to your destination. There are 3 beaches to choose from with soft sand at each. The tennis clinics are run by a very experience [... read more]d and patient instructor ( Paco) who provides excellent individual pointers to improve your game. The resort is located near a small town that provides an easily accessed alternate activity for a day or evening.

I had a great holiday at las brisas

I loved the birds. Squirrels, all the beautiful trees and that you are not just confined to one strip of beach but can wonder around and chose from 3 beaches.. a bit a pity that people start to bring their music to the beach and disturbe the natural sounds. but the hotel told them to please turn it down- that helped. food was great, staff very friendly. all in all a great week.

I loved it!!

There was an expanse to explore, warm, calm, clean water for swimming many times a day. The buffets diverse and delicious (we are now back home,dieting). The staff were kind and gentle, a pleasure to be around such lovely people. The view from my room was spectacular. Sailing was my favourite! I took out one of the catamarans at least once a day. Always a thrill.

It was a wonderful trip!

The hotel was everything we could have hoped for and more. The weather was perfect, the resort was clean and the staff were like non other. They all went above and beyond to ensure we had an amazing time and had everything we need. We went on the falls tour, and it was very worth it, and made for a wonderful day. We can’t wait to return back one day and experience it all again. One of the most relaxing weeks of our lives! (Also the food was incredible! There were so many selections available,  [... read more]and everything taste amazing, the best food we have had on a resort by far!).

Las Brisas Comfort

The Las Brisas resort in Huatulco Mexico was very comfortable and the food choices were varied. The rooms were comfortable with lots of space and small fridge that was kept stocked daily, the coffee machines (pod type) were inconvenient as you only got one regular and one decaf a day. The staff were very accommodating for your requests in a timely manner even with the long commutes from the main buildings to some of the suites. If you like to walk you get lots of it from your room to the bea [... read more]ches and restaurants. The shuttle service around the resort was frequent and speedy even though we only used it a few times as we like to walk. The three beaches are all great and finding chairs somewhere was not an issue unless you wanted to be front and centre, there was always a place on the grass or at the third beach near the water activity centre. The food in some of the alacarte was inconsistent from night to night, but the buffet dinners where always varied and provide fresh grilled items daily both for lunch and dinner. Kitchen staff seemed to be aware of gluten allergies and were very helpfull and accommodating.The location of the resort was private yet close to several towns that are easily reached by walking or taking a taxi at set prices.