Do not pay for upgrades

The resort is very nice well laid out, the staff is great and the food at the specialty restaurants is great. The rooms were clean but no wifi. Do not pay for superior adults only or the VIP because the only thing it’s good for is the VIP lounge. Reservation are not needed at any of the restaurants The adults only has children every weekend and although they say room amenities wifi there is only wifi in common areas and the VIP lounge. On the weekends the locals take over and the management [... read more] does nothing to help the staff in controlling their activities.

Nice relaxing resort

Good hotel if you want to relax by the pool or beach. Not many people so there were no activities during day like we wanted.and like they advertised. Made up time by swimming and doing a couple of excursions. Only had 9:30 event nightly. They were good. Highly recommend VIP. No reservations, has its own air condition building to have a drink, enjoy some snacks, coffee. Also VIP area at buffet and beach were nice. Free room service. All food at buffets and a la cartes are not for picky [... read more] eaters. If you eat everything then you will love the food. Good thing there were fries and burgers at snack shack beside beach. Room service food was good for picky eaters too. Wifi only worked on our balcony, hallways and beach and buffet. Also got great wifi at VIP building. Beach water was cloudy but still swimmable. Nice no peddlers bugging us. Staff are very friendly and helpful. Fridge didn't get stocked daily, even with VIP. No blankets in room so can get cold with fan and air conditioner on.

QUAINT RESORT

The grounds were lovely and well maintained. Public areas were clean. Rooms were nice and spacious. For some reason, we were upgraded to VIP status, so not sure about the regular room sizes. The shower was too high, so squirted all over snd the shower curtain took short. The maid respected our DND sign and never entered unless we asked her to clean. Tips were not expected, but welcomed. Food was acceptable and hot when it should be. Only had bacon once in 2 weeks, but lots of other stuff to ea [... read more]t. The Mediterranean restaurant was the best. Service was great overall. The VIP Lounge was the best! Wifi very shaky throughout the resort, except for the VIP lounge. Great there.

Reasonable for price paid.

Resort could use some building updates but overall was clean. Staff was friendly but vendors on site were very pushy. Beach was cleaned every morning after wash up. Food was okay but very repetitive. There seemed to be lots of activities scheduled for kids but not as much for adults and entertainment was not overly entertaining.

Great resort

Beautiful resort however there are limited umbrellas at the pool so not much shade. We sat at the beach and it was beautiful and shady? food was ok always lots to choose from. Ala carte restaurant where very hard to reserve unless you had VIP

A view you can’t beat

We loved the vibe of this resort. The staff were all so kind and worked so hard. The rooms were nice and clean, we did fine the beds on the harder side. The food was great, you can always find something to eat! We really loved the snack bar. The drinks were fantastic. The entertainment was great. The beach is beautiful but the waves are intense, we spent most of our week in the sprawling pool. No complaints! You don’t have to walk far anywhere you go which is great. There are little st [... read more]ores on the resort where locals sell goods. They are quite aggressive and throughout the week we heard different people complain about how intense they could be. No gracias doesn’t always cut it! Go for the excursion to the cable car up the giant mountain. It’s amazing. Over all we loved our vacation at the Marien.

No complaints at all

Rooms clean and functional Staff ultra friendly. UBER friendly!! Mediteranian alacart was really good food in general everywhere was good suprisingly for the price we paid for our 10 day all inclusive Beach was in good shape. Drinks were above average aswell Activities could be pushed harder and a bit better. Mini put or more outdoor games would help. Botchy ball, mini put, maybe mini basketball net in pool would add some fun.

Lousy job by the activity staff

Activity staff did a poor job of organizing beach activities like volleyball, bocce & horse shoes. Even though these activities were listed on the resort entertainment program list, the staff did not try to get hotel guests involved. The snack bar was ok, the a la carte restaurants pretty good while the buffet options not that great. Also lacking in fruit like pineapple, mango & watermelon.

Relaxing vacation

This resort is proably a 3.5 star. Food was ok. Rooms clean, property maintained. The beach was our only problem. Lot of garbage and seaweed not good for snorkling. If it wasnt for the beach i would go back. We are beach people. If you like to hang around the pool you are all set. Beautiful pool. Still enjoyed ourselfves and will go back to Dominican

Average and tired

Room: The furniture in the rooms was very dated. The bathtub did not drain properly; by the end of the shower we were standing in 2 inches of water. The shower door did not slide properly, one of the rollers was broken off. There was no hairdryer in the room and the phone did not work. After 3 attempts we finally received a hairdryer but the phone was never operational during our 10 day stay. We had hot water all but one day in a 10 day stay. We received clean towels and large bottles of water  [... read more]every day. Beds were quite comfy. Staff: The housekeeping staff was fantastic, no complaints at all. Most of the staff in resort were friendly and helpful except for the VIP and main reception. I always felt that I was bothering them and that they really did not care. Checkin: seemed a bit chaotic as a large group of people were crowded in small area at VIP desk but we get through it fairly quickly. Beach: clean and plenty of sunbeds but no palapas on beach? However there quite a few trees for shade. Pool: Sunbeds were not as plentiful and shade was scarce. More palapas are needed. Entertainment: We only attended 3 shows which were good. There is no entertainment before 9:30. Wifi: Terrible in our room (block 4 garden view main floor). Beach and VIP lounge were the best locations. Food: We enjoyed the specialty restaurants, especially Mediterranean. The buffet was limited and repetitive. We only had bacon one day! Drinks: Drinks were good and great variety. The best drinks were at VIP beach bar (premium liquour) and the sports bar. Note: there is no lobby bar which I found strange, the sports bar is located beside the lobby but is enclosed. Wifi is non existent in sports bar. Also this resort recently changed ownership, not sure what changes this will bring

Marien Puerto Plata

At first, we (6 of us) did not get the rooms (3 rooms) we purchased. The rooms were awful, damp and humid with a disgusting oudour, one of them without AC. We all wanted to go home immediaterly. Very stressfull. Eventually, after a lot of complaining, the satff did make it right and gave us good rooms. Thank you Marlen and Jordan. The food at the buffet was ok but little selection and very repeative. The food and service at the restaurents was good. The resort was nice as prosmised, the b [... read more]each, the pool and the ammenities were very nice. I think the biggest dissapointment for us was the staff. Most (not all) were disgrunteld, not very freindly, and certainly not happy. They seemed to resent us for vacationing there. Also things were very pricey on the resot and we felt we were being gouged.

Disappointed Review

Quite disappointed with our experience, however, I will say that the staff were so friendly & incredibly kind throughout. The mountain views were stunning, and everything was clean and well kept. The music played at the pool was terrible (Adele, really?). Why not Soca, or Buchata? The pool was clean and appeared well kept. The beach wasn't maintained, and only saw it raked/tidied once during our 5 day stay. Our room smelt like mildew, and was quite musty. Very dated furniture. Our AC didn't  [... read more]quite work and felt like it was on 'fan' setting, but the temp was comfortable enough for us. If you want to keep things in the safe it's an additional $3 a day (that's such a money grab). If you want A La Carte, they try talking you into spending an additional $25/day to become VIP, otherwise you have no chance at getting a reservation. And you're required to come to the front desk at 8a.m. to book this reservation. The food was decent at the buffet, and service staff were attentive and nice. We went to two shows, both dancing entertainment. Very enjoyable. Our vacation was nice, but we wouldn't recommend this resort and will definitely look at a different spot when we return to DR.

It was ok

Well there are a few things we are not happy with. The showers were terrible. First week were there. We didn’t have hot water it was lukewarm .the shower would shut off all the time wasn’t enough water. Sometimes it would just drip the water out . On the weekends, they would let the locals come and stay for a discount rate. We were never informed of this when we book this resort or I wouldn’t have not booked it.. we had VIP, which is kind of a joke, because with that when the locals come  [... read more]in, you can’t get a seat at the pool, you can’t get a seat in the Buffay kids running all over I was understanding with VIP we would have are own pool and things would be a bit different than the way they were. They would come in at nite being very loud . Fighting in the hallways, and not respecting the other people that were in the hotel.Well we really enjoyed the staff they were awesome. Food was great. I just wish we were informed about the locals coming in at the VIP was set up different.

Family Vacation Resort

My family liked the resort due to it was close to the beach and the pool was a good size. The rooms needs some update. We did have a leaky air conditioner which created a wet and slippery floor, however it was reported and got fixed right away. There is really not much entertainment on the resort itself and when there is it is mostly in spanish. The same items for food is repeated so it can become boring if you are there longer than 5 days.

Be live resort - Dominican Republic

Been to this resort before, second time back myself. The water was out for 10 hours the one day, our air conditioning broke twice during our stay & was broken for hours, once arrived in room noticed no blow dryer - reached out to front desk 3 separate times, waited 2 days into vacation until one was brought to room. unfortunate inconveniences during a vacation.

Relax week

Too many Dominicans on weekends. Buffet service was often very slow. A few very friendly staff, but several lack charisma. Food was good, but no fruit at lunch or dinner. At full capacity, there is a lack of shaded places at the beach and at the pool

Disappointed!

This hotel was very disappointing due to locals taking over for half the time we were there. Pushing, rudeness, name calling… fist fights even took place and police had to be called in. Room was good but food was the same day after day. Beach was dirty and not maintained. All in all, I would never return to Be Live Marien.

It was okay!

For a vacation with small children hotel was great on the weekend where locals came in with their families to enjoy the beach/food. During the week it was empty and finding things to do for the kids was difficult. The kids club people tried their best and we really appreciated it. Activities were overpriced and there was nothing on offer for smaller children, but taking an uber and venturing out was easy and safe. Everyone at the resort was friendly and helpful. The VIP lounge concierges  [... read more]were great and gave us some great advice on where to go visit and where to go eat outside of the resort . Food on the resort was reasonable. Not great, limited choices, but not bad either. FYI: Really aggressive timeshare sales peoples wait for you near the breakfast buffet and follow you around until you agree to a meeting.

Not as expected

This resort was definitely not what we expected. It says 4/5 star resort but its actually more like 2.5/3. Its almost like a retirement resort with the amount of elderly guests. This isnt a place for young couples/ adults who want a more lively atmosphere. The food was not great and its surprising how minimal the selection was. The rooms were lackluster, very dated and could use some touch ups. There was constantly sales people walking around the resort trying to sell you vacation packages, whic [... read more]h became pushy and annoying. In the evening there was no where to lounge and have drinks. We’ve never seen such poor entertainment… Some nights we found ourselves going to bed early because of nothing to do. The only good thing about this resort was the beautiful location and views of the mountains in the distance.

Very nice resort

The resort was beautiful, well layed out and taken care of by the hard workers there. The hotel rooms were very nice and spacious. A couple of minor complaints would be the toilet running all the time, the toilet paper roll holder right beside and the same height as the toilet seat and the shower head that was brutal. Also the air conditioner that left a puddle of water in the hallway of the other room we had. The staff was always friendly and treated us well. The pool was beautiful but the lac [... read more]k of available umbrellas meant that we spent less time there. There were always a lot of choices of food and drink and the entertainment was spectacular. All in all we had a great stay.