Our Verified Customer Rating 3.1

Our Verified Customer Rating 3.1

(51 Reviews)

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Newlove2travel  - 

Verified Purchaser

Last place on earth is go to again

The hotel was old, room had mould growing up the wall. We had to pay extra for a safe, and if you lost the beach towel you were expected to pay 20 cuc. Very limited selection of drinks at 24 hour bar. There was never any toilet paper in the bathrooms and the toilets didn't have seats! The staff were friendly for the most part except when we had an issue. The wait staff were nice but more concerned with clearing the table then refilling my wine glass, the food was good for the most part, they had [... read more]

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Bigzulu  - 

Verified Purchaser

Pleasantly surprised

been to cuba 12 times ,different hotels,always expect the worst,this was 2nd best hotel so far and it was only 3 star,maybe they stepping up their game now that the americans coming,had no issues,clean common area washrooms with tp etc..food not too bad ,service not too bad never tipped only at end of trip so yeah would recommend

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Dingshyang  - 

Verified Purchaser

Good resort

The facility is a bit old but kept well and clean, nice beach area, the food is abundant and okay if you are not picky eater, great place for doing nothing and relax, located at end of the street,you can walk to some flea market.

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Mjford  - 

Verified Purchaser

Clean, comfy beds, rooms kept up

ok so we loved the time we spent there, some little quirks such as fixing the toilet with black tape so it would flush, but who cares it was clean, comfy and no bugs!Hot and sunny everyday food was decent, and people where friendly, enjoyed myself, the beach is beautiful, we got what we paid for:)

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Nfldjody  - 

Verified Purchaser

Small, clean and friendly

Villa Tortuga more than met my expectations for a 3-star in Cuba. I didn't quite know what to expect regarding the food/hot water/presence of toilet paper/towels, but was pleasantly surprised in all regards. The beach is gorgeous, the rooms are basic but very clean, the people were helpful and friendly (especially if you take the time to actually talk to them) and the food was WAY better than I feared it might be. Granted, if you're a very fussy eater, you might be in trouble, but that's true an [... read more]

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Gina63  - 

Verified Purchaser

Adequate

the room we had smelled of the sewar and urine..fortunately everything in the room worked fine. The staff were friendly. Food was poor. Close to the beach. and close to the town. used the bicycles, tennis courts, ping pong, and the gym. also used the kayaks.

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Dorin  - 

Verified Purchaser

Good vacation

Good food, good service, good drinks, nice beaches. Food was good. Rooms dated but clean. Staff great. Entertainment was great. Good hotel for budget minded people. We changed three rooms to find an acceptable one.

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Cheyene  - 

Verified Purchaser

Very Good for a three star and the money we paid.

The resort was very well maintained, clean, public bathrooms were always kept clean, the pool was awesome, our rooms were standard rooms which were fine, spacious and clean. The staff were amazing. Of course the Beach Wow Wow Wow location was awesome close to town.

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Andre3000  - 

Verified Purchaser

A Gem resort!

Let me begin by say Villa Tortuga is a wonderful place to go! Knowing that this is Cuba you must lower your expectations. Bellow are Cons & Pros. Pros: Very clean grounds, they try their very best to accommodate you, pool was very clean and had nice Spanish music playing at all times. The beach was beautiful and cannot ask for a clearer/warmer water. Varadero town is a must go! only 10 minutes walk from the resort. You can rent scooters and bicycles from the resort. Staff was very nice at all t [... read more]

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Cassidy624  - 

Verified Purchaser

Villa tortuga good resort

The hotel overall was okay. The location was great very close to the ocean however service and rooms weren't good. Our rooms toilet, shower and back door was broken and never got fixed. The food wasn't great but that's expected its Cuba. You get what you pay for!

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Baycrew  - 

Verified Purchaser

Amazing Beach

We took a recent family vacation to Villa Tortuga. We had a great time. The people working there are very friendly and helpful. Although the resort could use some cosmetic upgrades, it suited us just fine. Great value and beautiful beach!

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