Impossible not to love this resort!

This is an "ultra all inclusive" which does not disappoint. The resort only has 291 rooms and over 500 staff which means you get great service. The food was top notch. The service was amazing. All of the staff really want to make sure you have an excellent stay. Great value for your money. I highly recommend and would stay here again.

Very nice Resort

The staff was amazing they could not do enough for us. the resort was small and very clean. The only issue we had was the quality of the food, meat was tough, always cold especially the buffet. Not my first resort and never experienced food being so cold and for a Secrets resort we expected much better. I would not return for that reason and if I did recommend to anyone I would make sure they were aware of the food issue. Several guest expressed the same about the food

Good

Clean, wonderful service, excellent selection of alcoholic beverages Good food, like that we did not have to reserve restaurant seatings nice that they celebrated special occasions, beach had some seaweed but seemed better after a couple of days

An Exceptional Experience

Secrets Capri is a beautiful Resort and Spa on the beach in beautiful Rivera Maya. The facilities exceeded our expectations in every way including clean and new.. The food and food service was top notch. And resort personnel: there were staff everywhere prepared to do whatever they could to ensure a perfect vacation.

Small friendly resort

Great resort, no kids, great food and drinks, staff are amazing. We had ground floor pool view room, could just walk right out to pool and bar. Would definatley return. Did I mention how great the staff are.

Overall good but some annoying items

We enjoyed our trip to Secrets Capri however there was a few things we were not happy about. The food overall was good especially the Italian. The buffet for dinner was not. For four nights the buffet was set up outside around the pool. If you wanted a table for two you must buy a bottle of wine. Cheapest bottle- $65US. -otherwise you sat at a table for 10. How romantic is that !!. Overall the service was good and the staff very friendly.

Great resort

The resort is smaller with only 296 rooms, but this allows you to mingle with the other guests more effectively than a larger resort. Food was good, but they truly need to work on pool repairs. Many missing tiles and the cleaning schedule needs to be more aggressive.

200 characters, that's it?

I was prepared to write a detailed review, but given I'm limited to 200 characters, there just isn't enough space to express anything helpful, really. Just lots of EXCELLENT RESORT! and BEST VACATION.

Fantastic Resort!

Exceptional service, friendly staff and fantastic food. We have stayed at 4-5 star resorts all over the Caribbean and most offer similar quality. However, the quality of the staff and service at Secrets Capri sets this resort apart from the rest. You are pampered from check-in to check-out and they truly make you feel like you are part of their family.

Great Holiday

Loved everything about this resort. The service was best we have ever had at an all inclusive. It was our 3rd time to Mexico and definitely our favourite resort. First adults only and definetly the way to go. Food: Enjoyed every meal and only ate at buffet about 3 or 4 times as there are so many other options. Room: we upgraded to oceanfront since it was our 25th and had beautiful views and loved sound of ocean at night and morning. We were on 2nd floor. Cleaning staff were excellent and the r [... read more]omantic breakfast they sent to room one morning was great ! Room service was very fast. Room 256 big balcony compared to others oceanfront Entertainment: Best staff ever. Always something to do if you want. Shows at nighttime were good and a few outside which I enjoyed. Big thank you to Hector Caroline Pamela Victor and Omar and Rudolpho at the desires in evening :) and not to forget Israel who worked hard to get you some shade and bring you an umberella poolside . Beach: We are definetly beach people and we had no issues. Water was beautiful once you stepped over some seaweed. Hardly any rocks and yes not a lot of sand but we are there for the water. Drinks: never had to wait for a drink always served beach and poolside promptly. Loved the chocolate martinis at night lobby bar and the mojitos at pool were our favourites .

Nice resort

Our vacation to Secret Capri was very nice. The rooms are ok but we ended up with two double beds and had to have them pushed together. We couldn't enjoy the beach since the red flag was out and the beach has been washed away due to the hurricane. Food and staff were amazing!! We went to visit a sister resort and we were charge $100 US for a taxi. The resort was only 8 miles down the road. We mentioned this to the hotel staff but they didn't seem concerned. If you want a night of fun try Coco Bo [... read more]ngo

Beautiful resort n

Example: What did you think about  this hotel? (grounds, public areas, rooms, dining, features, etc.) clean well maintained friendly staff dining very good try all the a la carte restaurants, rooms are kept clean.

Secrets capri

excellent food, warm friendly staff, clean and beautiful overall. The staff were very attentive especially around the pool and on the beach bringing you drinks and food. The rooms were very clean and quite luxurious. Lots to do day and night the 7 days went by way to fast

Amazing on every front :)

We came here for our honeymoon and had an amazing time. It was everything we wanted and more. The staff were the best! Friendly and accommodating. Shout outs to the bartenders Daniel, Aaron and Lucas...waiter David...Harvey the masseuse...Dulce at the front desk...and so many more! The snorkel adventure tour was fun with a delish lunch included. Yessenia from best day travel gave great advice and directed to the excursions best suited for us. The housekeeping staff do a wonderful job as well as  [... read more]the workers cleaning up the beach. Thank you Secrets for taking care of us so well :)

Relax to the Max!

Secrets Capri met all of our expectations! The hotel was beautiful featuring clean rooms, attentive staff, and excellent food! We enjoyed every minute of our stay and would visit again. Thank you to all the staff at Capri ...your hard work is appreciated!

Good Time Resort

This is a nice smaller style resort. The staff are fantastic and bend over backwards to please. For me it was more for the younger crowd due to the free booze. Even while under-going renovations the resort proved to be everything you would expect from a Secrets resort. Would really like to see Secrets make an over 55 resort some day.

Great Resort

This resort was very customer focused, very friendly and quaint. Food was amazing on all counts... breakfast, lunch and dinner. Made some good friends there and still keep in contact with some of them....

Beautiful resort but very noisy

The hotel property was beautiful. The room was spacious and luxurious and very clean. The resort itself was very noisy everywhere except the cafe on the main floor. Music played throughout the day and evening wherever you went on the property.