A dump

I would not send a dog down to this place. The place is terrible the food aweful and the people are very ignorant and not very friendly The pool bartenders are alway mad at something and we had to fight just to get an extra ice cube in our drink

For the cost - it was good value

It is an older hotel and your room is not up to date with new furniture - the worst was the pillows for sleeping. The room I had was large with a king bed - the washroom was large - the shower worked fine - no special amenities - linens changed once in the week. The plus was the large pool and good lawn chairs to lie down and there was coverage for shade. The ocean area was okay - calm and beautiful blue and you could walk out quite a distance - also lawn lounging chairs available. There was a c [... read more]atamaran available with staff. The staff were very polite and friendly. There was entertainment a couple of times which was very good - dancers, fashion show and a magic show. There is a specialty restaurant which you have to book in advance where we received a five course meal - appetizer, then potato salad, French onion soup, main entrée was half a lobster with rice and vegetables with ice cream for dessert. The ice cream served at lunch and dinner was home made and delicious. Stayed on sight the whole week. To change our Canadian money to Cuban funds, we had to go to the their bank where we received a lift in a golf cart and the staff waited while we change our money. You must pay $25.00 Cuban dollars to leave the country. Overall, I can say I enjoyed my stay and it was good value for the price I paid. P.S. Bring insect spray for sand fleas and mosquitos - apparently this also depends on the season I am told. My stay was April 18 - 25, 2015

Terrible expirience

On arrival had to wait for room at least 2 hours.Room itself not clean. Towels and bed sheets stained. Not enough coat hangers.Water pressure very week, hard to take a shower. Food-we had few choices but it was't pleasant because there were to many flays. After few days we were forced by the staff to move to different room(all the vacationers from our building and the building next to us to).The reason for that was that these two building were next to a complex, fenced off with three huge villas [... read more] for some "important people", so the security could take over our buildings. The next room did not impress us either. The service was very poor, the servers were asking for tip before they served you. I was not the first time for us being in Cuba. We always had very nice experience. Most of the time that we go to Cuba we buy lots of small gifts for

Third time

same room no problemo. right by the beach. third time. 7 days too short, next time at least 11. good price .............................................................................................................................................................................

Very Tired

Hotel is in need of repairs. Beautiful location on the water but rooms are in poor shape. The people do the best with what they have to make your vacation a positive experience. The buffet lacked options, same food served day after day.

Great Place to Stay!

The hotel is clean, however, make sure you bring pillows, they only provide one per bed. The staff are helpful, amazing and super friendly. Beach front location it's wonderful! The food, the pool, the activities, all made for an amazing holiday. Close to markets and great sites to see.

Simple. Basic

It is a simple 2 stars hotel. You'll get what you paid. Not a gourmet experience. Quiet and peaceful. People at service is nice. Beach is ok and offers snorkelling a few feet from shore. You can also do basic fishing.

Pleasantly surprised for a low rated Cuban resort

Food was far better than expected..excellent pork roast,fish and turkey. Mattresses a little bare and water pressure barely adequate. Staff were excellent. The beach could have been better cleaned of debris such as beer cans, glass bottles, etc.

Historical

Room ok, Grounds ok, Washrooms in Public Areas dirty, no toilet seats, toilet paper or water to wash hands, Pool Bar staff very unfriendly and slow, Other staff very obliging and willing to help, Buffet Food always cold.

Great beach

The beach location couldn't get ant better. Kite surfing possibility Pool area nice. Simple, clean. Who wants to gain weight on vacation anyways. The second week the moustiques were out. Hospitable and friendly.

No frills

My expectations were exceeded. Same sun, beach, weather, airport/ bus and Cuban hospitality, as a higher star. Less frills...minimal evening entertainment(2 good shows), 2 bars ( lobby one the better) clean large room w tub:) occasional hot bath:) brought my own plug and screen guard for sink , in case I drop something in sink. Mosquitoes and critters , but as Rene the bartender proclaimed ' What do you expect??! It's a tropical country' I of course brought bug spray and wore pants at night:) Be [... read more]ware in continent people's: Public area bathrooms were in need of constant attention. Food was very low on my demands, but I was surprised by the provisions:) for a 2-3 star ( in varadero)there was way more then I expected!!!!! :) the staff as usual tolerated and endured with their Cuban hospitality and attention, to the whining and complaints of the dissatisfied guests. I rewarded them with a gratuity of 1 cuc at every sit down meal and left with only my carry in luggage, as gifting is my favorite reason to travel to Cuba .

Club Karey

for what I paid it was fine right on the beach would I go back yes, Its not for everyone but if your a down to earth person and are not looking for a fancy room then you can't beat this place as for the food well its cuba

Go elsewhere.

The rooms we had were appalling. We were in what had been a stand-alone motel, almost a km from the main lobby/restaurant. Despite many attempts to get a better room, were stuck there in 2 rooms with patio doors that didn't open, bedbugs, constant dampness. I have no illusions about Cuba, having stayed at lower rated hotels in Santiago, which were far superior. The food was just awful, and I'm not very fussy, as long as there is plenty. Staff were mostly pleasant, but quite aggressive about want [... read more]ing tips. The breakfast cook suggested I give him $50 for the week.