Amazing resort

Loved everything about it !! Nice place , friendly staff, very well organized and super clean. Loved the entertainment. The beach was beautiful.Highly underrated this resort. Love the food truck !!!!!

100/10

This isn’t a fake review, everything was perfect. The staff and service was all friendly and funny… the beach, pools, and walkways were as clean and colourful as the pictures… and the food was better than average. Do not listen to the people complaining.

Great hotels

Debbie was deported from PUJ airport to Ottawa Canada because she couldn't find her passport so we got traumatised. Finally she got back but it ruined our vacation. The hotel got our room wrong at 1st. Once everything got straight we loved our room. The hotel and entire resort is beautiful we just had such a horrible start.

2nd time at this resort and loved it even more!

Last year we stayed in an older "house" and while it was quite nice with a canopy over the bed and terra cotta everywhere, this time around the newly renovated house (#10) closer to the beach was gorgeous. Spotless! Decor all in beige and cream with ratan lighting, minimalist decor, very tidy. Staff was great, the odd grump but most were so kind and so welcoming. Our room was always cleaned up spotlessly with fresh towels and fridge stocked. Food was as expected. We're not fussy so alway [... read more]s able to find things to eat. Breakfast was our favourite, omelette guy and smoothie girl were our highlights to start the day. Omelette guy would sing to us with a beautiful voice and smoothie girl was just the sweetest. Pick of 3 restaurants, we did seafood restaurant and loved. Mediterranean was so-so and Japanese was not so good. this time around we discovered the Bavaro next door (via beach) has a lunch buffet that we could also go to and it was very good. Amazing view and a great hostess Elisabetha. Beach was beautiful. Some days alot of seeweed so we would walk up the shore to swim. some days no seeweed and gorgeous clear water. We would go early each morning (6:30ish) to put towels on our chaise lounge other wise you would not have a good spot come 9 a.m. I'm pretty sure some people leave their towels on the lounges over night! It was worth it to see the sunrise each morning! We are not pool people but the pool areas always look like a lot of fun. Check in both years have been extremely slow and you can see a lot of peoples getting frustrated checking in, so be prepared for that and all will be great. Your'e in paradise, enjoy!

Great Family Vacation!

We had a great time at the Bahia Principe Grand Punta Cana! Our room was awesome for the 5 of us! A family with three daughters needs two bathrooms! The resort was clean and well kept. The food was pretty good. The Indian A la carte restaurant (Thali) was our favourite!!! The entire staff was friendly and the entertainment was excellent! A great time enjoyed by all!

Amazing resort!

WE had a great time and actually liked this resort more than where we were last year - Fantasia. There was more to do, lots of choices for food and lots of pool space with 5 pools. Not having to get up early and save a space at the pool was amazing. The beach is always the best. We upgraded to the beach villas that were recently renovated. They were lovely. My son loved the surf pool but it is not covered in the price of the resort. Our only complaint were the large amount of mosquitos -  [... read more]so take bug spray and by the gym and one of the buffets it smelled like toilet water so we avoided both spaces. Food was great. Loved the Japanese Teppanyaki

Amazing resort

We really enjoyed the food. It was always very fresh and tasty. The resort staff were very friendly and helpful. They kept the ground very clean all the time. The entertainment crew were fabulous. They did an amazing job entertaining everyone

Great trip

We had a great trip and happy that we did not listen to all the negative comments. The Pros: Nice beach and great food. Golf cart were handy to get from lobby to beach. Nice room close to 2 pools with swim up bars. Our Catamaran and Dune Buggy excursion were awesome. The A la cartes were great. The Japanese was the best. The Cons: Too many people on the beach. Could not get a lounge chair unless you went early to reserve one. Mosquitos in the lobby and one of the restaurants smelled like  [... read more]sewage. All in all if you stayed away from lobby and that one smelly restaurant, then you would have a great experience. Unfortunately if you did not put a towel on a lounge chair like everyone else, you would never get to sit in one.

It was ok

The resort is really too big. I hate it when you have to save chairs — but if you didn’t there was no way you would get chairs at the pool, and forget getting something by the beach Buffet food was never hot. Rooms are dated but service staff are excellent. Would I go back - unlikely. Would prefer a smaller resort with perhaps adults only.

Average at best

We don't usually do reviews, but I think this resort warrants one. Overall resort is just average, what might have been a 5 star at one time, is maybe a 3.5 now. There are many upgrades needed in this resort, granted some have been completed and are still on going. Our room was a renovated room, which was very nice. The buffet restaurants definitely need some TLC, they are showing there age as well as some unpleasant smells which doesn't fair well when trying to eat. A La Cart restaurants  [... read more]were nice and food was good. Pools have algae and mold in them and never once saw anyone cleaning them in a 2 week span. You can never judge things on reviews alone, but, read and take the average experiences from others.

Lipstick on a pig.

The Bahia Principe Grande Punta Cana was badly in need of repair and maintainence,. Both of the buffet restaurants had areas in which the smell of sewage was overpowering , table and chairs were worn, broken and chipped. Food was generally good but constantly running short. We had one of the renovated suites and as such was pleasantly appointed and roomy. A lack of ventilation in the bathroom was allowing mold to form in the corners of the shower and under the sink. The beach pool and beach wer [... read more]e over crowded and lacked space for the number of guests booked in. Central pools and deck areas weren't as crowded but the 2 pools were serviced by 1 washroom with 2 male and 2 female stalls, for several days this area was flooded by overflowing toilets and had fecal matter floating in it. None of the stalls were lit as motion sensor switches had been removed and covered with steel plates.Pools had algae coating the perimeter drains and large areas in the center of the pools. Some staff were very helpful but many were just marking time. Upon arrival the resort looked fine but after a few days of constantly dealing with issues it became obvious that it was severely overcrowded and lacked the amenities for such a volume of guests.Meals felt like cattle calls with long lines, no plates and missing items. A LA carte restraunts were rushed and not pleasant dining experiences. To sum up the experience it was crowded and rough around the edges like a cheap carnival. 3 star resort at best.

To many bugs

There is so many mosquitoes my husband covered head to toe with. Wealth please bring mosquito repellent We had an issue with bugs and bad smell in our first room the next day they moved to another next to a construction site that was jackhammering at 7sm The only thing that ok was the food good the room was clean the beach is nice

Great resort

Excellent food...clean...comfortable rooms...organized...great beach....lots of pools....12 a la carte restaurants...super buffet.................................................................................

Be mindful of big bites all the time and no beach chairs to be had.

Never once did we find a beach chair. Bug bites are horrible and every single person had them. Food was great. Pools were great and found chairs most of the time. Staff was amazing and a lot of fun. Rooms are decent, but always missing coffee for the morning.

Needs some TLC

The hotel was HUGE. The buggies were constantly around so no trouble getting around. Rooms were nice, we were in Villa 2. Always stocked fridge and towels. Room service for extra items was quickly delivered. If your staying at Grand Punta Cana you don't get access to all the other hotels within the Bahia Chain. It's the lowest tier resort of the seven hotels. Beach was beautiful but chairs were over crowded and on top of each other. If you weren't at the beach by 6am good luck getting a seat. Th [... read more]at goes for the pool also. Unfortunately the food was terrible and service during meals was not great. Everything was overcooked or sometimes raw and constantly the same thing. The A LA Carte restaurants were decent minus the Greek one - awful. Tons of mosquitoes so if you don't want to get eaten alive, go inside your hotel by 8 pm. We had a baby so we didn't stay for entertainment because we didn't want her to get bitten by mosquitoes. Never had an issue with getting a towel. The Staff at the resort were very kind. I would definitely stay at a different hotel within the Bahia chain. I would suggest to pay more and get on the luxury side. Overall, although we had a really nice time, the weather was beautiful. We went in January 2025.

Trip to Punta Cana Bahia Principe Grand Punta Cana

It was so nice to unwind and rejuvenate after a very stressful quarter of my job. Kevin was very helpful in sending us the required information of what was required and information details on the resort we chose. It was a last-minute interaction we received the information pertinent to our destination of choice. The hotel itself was lovely the grounds well kept, a 4-star review. I've traveled to Turks & Caicos, Bahamas, but was looking for a reasonable all-inclusive, trip with nice beaches good  [... read more]weather, and good food. The grounds were impeccable, rooms were decent, the pool was great, beach was nice, but for this resort possibly due to previous weather events very narrow and busy. Walking a couple of minutes, beach widens with more room. Ocean was beautiful, but I would pick a different location next time based on two things. Comfort and surroundings on the beach and mosquitoes. I was fine the first half of the trip but have several bites that are causing me a grief, and I am from Northern Ontario home of mosquitoes and blackflies lol. We managed but based on these two factors would choose a different resort. Food was good we managed to find something we liked everyday. Much better than Cuba! Great job for giving us the necessary paperwork we needed to enter Dominican but better customer service in giving reviews and a more personal review or extra effort on showing the pros and cons and personal reviews was needed.

Wonderful vacation

The hotel met our expectations. Check-in was quick and seamless as we had checked in online prior to our trip. Our room was lovely in a great location. The property is huge but we enjoyed our walks and when we were tired the shuttle was convenient and came by every few minutes. The grounds are beautiful and well maintained. Food and service was great with one exception. The system in place at The Truck or La Isla with ordering online and then waiting for food was disorganized and does not  [... read more]work. There were people lined up 5 deep with up to 20 orders ready to go on the counter but they were serving directly from the kitchen instead. It’s a disaster. That is my only complaint about this resort. Otherwise I highly recommend it, the beach and many pools are great, food was excellent. We enjoyed our choices of a la cartes, also booked in advance online. Only one day we walked around for almost an hour looking for lounge chairs at every pool and the beach. We resorted to what is not recommended reserving chairs in the early hours as everyone else does. Great resort, good service, good location.

Family Friendly Resort with lots to do

A family friendly resort that was perfect for my crew of 5. We stayed in a 2BR Family suite that was large enough to accommodate my 3 teenagers without feeling like we were on top of each other. King bed and 2 sofa beds were comfortable and 2 large bathrooms was gave each family member there own space to get ready. Beautiful clean pools that provided a great place to relax or go to the beach pool where the atmosphere was energetic. The beach is beautiful, albeit busy and narrow, we always fou [... read more]nd a place to chill out. The a la carte restaurants were delicious (especially the Garden Grill) with the buffets having a good variety of items. The grounds are large but very manageable to walk. The trolley system is quite efficient and comes around frequently. A wonderful and economical vacation for a family looking to relax and enjoy the sun and friendly people.

Terrible experience- Avoid this hotel!

I cannot stress enough how awful my stay at this hotel was. From the very beginning, communication was a nightmare. The staff, aside from the receptionists, spoke little to no English, making it extremely difficult to get anything done or even ask simple questions. The language barrier created constant frustration, especially when dealing with the people running activities by the pool. On the third day of our stay, we found ourselves unable to open the room safe. After calling the security team [... read more], they came to fix the problem. When they opened it, we discovered that 5500 pesos had been stolen from the safe. The situation escalated further as the head of security did not speak English, and we had to rely on a translator to communicate. Their response was unprofessional and infuriating. They promised an investigation, asking us to wait 72 hours, but after that period, we heard nothing. When we followed up, there was still no resolution, and ultimately, they took no responsibility for the theft. In the end, we lost our money, and the hotel showed no effort to rectify the situation. We were left feeling completely abandoned and disrespected. Save yourself the trouble—stay somewhere else. This place is a nightmare.

A lot has changed in two years

I went to this resort December 2022 and loved it. We went back last week, December 2024 and a lot has changed. Overall, it is very run down and under staffed. I got the feeling it was next to be renovated as I know some of the other resorts on this property have been renovated in the last 2 years. I would pick a different resort on the property next time. We went to Aquamarine in 2023 and liked it a lot.