It was ok overall

Beautiful grounds, mediocre food even for Punta Cana standards. Most food was either too salty or too sweet. Also limited food options. The pool was fabulous. It was super spacious and the pool bar was great. The beach was ok…brown sand and many waves. The water isn’t as clear as Cuban and Jamaican beaches. First room we got was so small. There were 3 of us and we barely had enough room to move around. We were able to switch to a slightly bigger room which made our stay more comfortable. Man [... read more]agement was very kind and helpful. This hotel isn’t worth the money we paid for though.

First Trip to Dominican

Where do I start… ok well the flight down was easy until we got to Punta Cana, that airport is crazy lol, please keep in mind this was my husband and I first trip to any resort, be prepared for long lines to get out of the airport but otherwise it was fairly smooth. We arrived at the resort and were instantly enthralled with the old style beauty. The staff were excellent and super friendly! Our room was nice and even though it was a bit dated ( especially the bathtub) it was clean and comforta [... read more]ble. The beach was fabulous I highly recommend that you do the preferred upgrade as the added perks make it worth the money. The drinks were great and the food was delicious! Highly recommend preferred club Oceana restaurant for breakfast and lunch! The lunches were amazing! The pool was awesome, you could walk from one end of the resort to the other and only get out once halfway and convenient located bar and bathroom :) The shows were great entertainment but it was the staff that make it enjoyable, so friendly! The most impressive thing we’re the gardens and surroundings, because the resort is a bit older then others it has the most incredible gardens and the palm trees are large enough to provide lots of shade. The trip home was long but the Covid stuff was not horrible. Overall I would rate this hotel an 8/10

Wonderful resort!

Dreams Punta Cana was absolutely beautiful from the moment we arrived in the front lobby! We could see the hills in the distance through the open air hotel entrance & got some great photos there. The staff were courteous and helpful. Our room was spacious with a good sized balcony and a lovely view of the pool. The clean, clear, warm pool runs the length of the resort with the rooms on either side. A great location for a swim anytime. The beach was the best part! Soft sand, lots of beach c [... read more]hairs, gentle rolling waves! Every restaurant had excellent food. Our favourites were Seaside Grill, Portafino (Italian) and Oceania (Seafood). The resort offers unlimited a la carte dining without reservations which was great because we could be very relaxed about timing and didn’t feel we had multiple appointments for dinner to keep. I didn’t realize how amazing that would be until we were there but it sure made a positive difference compared with other resorts we have been to. Overall I would rate Dreams Punta Cana as the best I’ve ever stayed at!

Great experience

Staff at this resort try harder than any of the 15 others we have gone to. The grounds and pool are beautiful. Food was excellent. Covid tests are on site , no positive test so far in 2022. We couldn’t be happier. Special thanks to Dancer WILLIS.

Outstanding

I don’t even know where to start! This resort was amazing. The food was great, the staff were so friendly and the pool! THE POOL IS VERY BIG, never had a problem finding a spot or keeping distance from each other. Masks were recommended and used by all staff and in the dining areas. Overall the resort was VERY clean and well kept.

Great resort! Fun vacation

Had a great time. Grounds are kept beautifully. Flamingos are a great touch! Food was excellent. Rooms were fine. Nothing spectacular but we didn’t spend much time there. I enjoyed walks on the beach but water was rough and the beach at dreams isn’t laid out well. On a bit of a slope and weeds on beach weren’t raked up. As you walk down the beach towards other resorts it is much better. Drinks are the same as most all inclusives. Great entertainment in the evenings and the staff is fabul [... read more]ous. We had a large group and the staff was very helpful. Would definitely recommend this resort as long as the beach is not at the top of your list. Although it is beautiful

Fantastic resort! 5 star

The resort was very nice and has very friendly and helpful staff. This is clearly a very well managed resort. They have thought of numerous ways to provide top-notch service to their customers. Excellent food, and well presented. The people that work here are very helpful and provide great service. When you have a stressful situation, they really help to alleviate the issue. The activities staff are great. They make things so much fun. Shout out to Bruce Willis, he sure makes aerobics fu [... read more]n! I had decided to keep the “do not disturb” sign up on my room all week to avoid the risk of getting COVID, and found that staff were really great about proactively making sure I had enough water and towels etc. The cleaning lady saw me in the hallway and asked about my needs. It was really wonderful. It was great to see that the resort had environmentally friendly straws. No disposable cups, only the kind you wash. Although, on my last day, I noticed some disposable cups in use. In terms of Covid risk: Hand sanitizer is readily available - a bottle in your room, at least one in each building hallway, several at the bars, at the entrance of restaurants, etc. Staff are wearing masks. I travelled January 22-29, 2021. Aside from the airplane, my only real concern for catching Covid was the buffet. I felt that the resort did as much as one could expect, but it’s the behaviour of other customers that could cause risks. Some people would only wear their mask over their mouth and not the nose…I just feel this is extremely rude and disrespectful towards the other patrons and the employees. Many people just had their mask on their chins. The food is out and in the open and there are people breathing all over it. Same guy who wouldn’t wear his mask at the buffet got up and got his own coffee…really he shouldn’t be doing that during a pandemic, if you really think about it, but clearly him and his wife felt that they could do as they pleased.

Shows it’s age

The resort looks nice in photos but overall not the best experience. The food was mediocre and the buffet had a small selection which the tried to hide with repeats of bread and salad bar items. The entertainment was also boring. Everyday it repeated the exact same activities as the day before. The rooms also showed there age. The lights in our building hallway weren’t on all night and my wife fell down the stairs one night maneuvering through the dark. Only bright spot was the staff was very  [... read more]friendly. Overall not a great experience and would not return.

Amazing resort

The grounds, public areas, including dining areas are excellent. Rooms are mediocre. Food is nice too. Not much selection on international drinks. The bartenders are super nice...so is the concierge staff.

Good resort

The rooms were clean and air conditioning was cold. The grounds were well kept. You can tell that this resort is getting older but it is well maintained. The pool is awesome but it can be difficult to get a lounger at times. The beach is great but the swimming area is not. It has tons of rocks and you have to be very careful where you walk. The area is also small and if your into snorkeling the water has a lot of suspended sand in it and it is difficult to see under water at times. There is lots [... read more] of restaurants and there serve good food. For the most part it's not too difficult to get into the a la cartes and your just walk up, no reservations. The kids club is awesome and my son loved it. Theres a preferred club at this resort and they try to get a bunch of extra money out of you as soon as you get there. I don't like resorts with this kind of system as I don't like feeling like a second class citizen at a resort and I wouldn't return or recommend this resort simply because of this. Overall I enjoyed my time there but I will not be returning.

Great resort

Food was excellent, staff wonderful and many activities. Everything on the resort was in walking distance. One complaint, 3 couples in our party. All 3 rooms came with 2 twin beds. Voiced our concerns to the front desk to have 1 queen or king bed and never heard a word after.

Beautiful resort

This resort did not disappoint in any way... clean rooms, comfortable beds, beautifully landscaped, amazing staff, great beach, wonderful pool, delicious food... And best of all.... face cloths in the lobby bathroom! I thought this was an awesome touch for freshening up! We spent seven days of total relaxation and are planning to return in the future.

Nice resort

Grounds were well kept but the hotel itself is very outdated. Buffet left a lot to be desired. Staff were great. The biggest issue were people trying to sell us a timeshare even though we said we weren’t interested. We were left sitting in the lobby for 2 hours to get checked in

Beautiful Pool

We loved our stay. The massive pool is sparkling clean, and the swim out room option is ideal. The beach is soft sand, clear water, and the seaweed is cleared out every day. The staff are the friendliest people and never stop trying to make you happy. The food is just okay, but there are a lot of options. The rooms are clean and comfortable.

A great place to stay

Room was nice and clean, everything worked. Was happy with the hot water, was nice to be able to take a decent shower without it running cold. The cleaning ladies did a great job, stocked our mini fridge every day. All the staff were very friendly. Pool was beautiful, lots of pool floats for guests to use. Grounds were well kept, lots of palm trees and shrubs. Food was good, room service was also fantastic. No long wait times and food was good. Lots of variety to choose from at the restaurant [... read more]s. The beach also beautiful, lots of chairs and bali beds. The only downside was we only had Canadian currency, couldn't exchange at hotel, and everything was priced in American dollars. A bag of cheesies was 8.00 US...everything was so expensive. I know resorts mark up items but that was crazy. A 20 pack of cigs was 10.00 US, not any cheaper than buying in Canada. Other than that, there were vendors around a lot, trying to sell you stuff, even the resort itself tried to sell us a membership for around 1500 US....the always trying to sell things was a bit annoying, and some are pushy

Fabulous resort

Dreams Punta Cana is a lovely resort laid out extremely well with easy access to dining and entertainment, the magnificent pool and the massive swim up bar. The beach is only steps away from the pool and is amazing and very wavy. Staff are nice and friendly and helpful and provide many activities to have fun throughout the day and night. Dreams is located only 30 minutes from the airport and offsite activities like dune buggies and snorkelling excursions are even closer to the hotel to enjoy.

Beautiful Resort

For the most part, we absolutely loved this resort. The grounds are amazing. The staff are amazing. The food and drinks were plentiful. The pool is HUGE and although there was a lot of people at the resort, the pool or beach did not seem crowded. The only 2 complaints I have is the amount of vendors that were set up throughout the resort. We were there 6 days and the vendors were set up strategically throughout the resort 4 of those days. Also, Dreams...an all inclusive luxury resort. Ho [... read more]wever, if you want premium liquor or you want "imported" beer like Bud or Coors, you have to pay extra for that "luxury". Other non luxury resorts in Punta Cana provide guests with premium liquors and imported beer at no extra cost.

Awesome family resort!

Very clean,food was really good, beach and pool were excellent! Good choice of food close to beach and the amazing pool! Entertainment staff were very good, during the day and in the evening. They sure did it up right for the Super Bowl!

Wonderful relaxing week

The grounds were beautiful and impeccably kept. Pool was great and very short distance to the ocean. Food was excellent, the rooms need to be updated but were still very comfortable. We had asked effulgence time in our mini honeymoon moon with our daughter . Everything was in short walking distance. We would go back!:)

Great Family Resort, Awesome for Weddings

The hotel is spotless clean, public bathrooms have cloth towels as well as nicely perfumed toilet paper, always clean. The food - great variety of food in the main buffet, freshly made juices - your choice of fruits; crepes station; meats station, pizza station, eggs station, amazing bakery station, etc, etc, etc. You will Never go hungry!!! Another nice thing - the kid gets a coloring page and crayons every time they enter buffet. A number of a la carte restaurants, no reservations necessary [... read more]. Food is really delicious in each and every restaurant! The pool is sparking clean! The beach is clean with beautiful sand. The service is awesome - everyone is smiling, always happy to serve you, to bring you food, refresh your glass, etc. AMAZING Coco Cafe - 24 hours cafe with fresh delicious muffins, cakes, cookies. The ladies at the Coco Cafe are WONDERFUL!!! They have an awesome selection of cold and hot coffee drinks, Coffee is BETTER than STARBUCKS! The kids club - clean, friendly, lots of toys, excellent location, amazing ship with water pool for kids. Highly recommend this place for families! THANK YOU TO ALL THE STAFF FOR A GREAT SERVICE!