There are so many wonderful things about this resort that I would like to mention.
Rooms....I have to say that the beds were the MOST comfortable beds I have slept on in a long time. I have a bad back and never had any problems with my back at all, the entire week I was there. Housekeeping was very good, always making sure to replace things that we used (coffee, tissues, etc). You do get 2 small bottles of water in your room on the first day, but we brought refillable stainless steel bottle[... read more]s for our water, and were able to fill our bottles at many locations around the resort.
Food...I have to say that the food was absolutely delicious at the Palms (buffet) restaurant. I enjoyed the many different themed lunches and dinners. We ate dinner at Tree Top once, which was so good and filling...did not have room for dessert LOL. We also had dinner at the Pier on our last night. It was just ok....I think I would have preferred the Palms buffet (I heard I missed an amazing Seafood themed night...darn).
Grounds....The grounds are very well kept and clean. There are a lot of steps and hills here, but that was just fine....made having that little extra at dinner even more worth it. If you have mobility issues, there are plenty of golf carts to take you around to where you would like to be. The beach was nice. Lots of activity with the water sports that are available for free. I've never been on a resort where you got to have Banana Boat rides for free. They even offer water skiing for free. I had never been before so they had me take a beginner lesson first (I was happy that they were concerned about our safety first). Once they were satisfied that I knew what I was doing, they let me go and try....happy to say that I got up on my first try LOL (although I was quite nervous). They also give Hobi Cat (small catamaran) lessons and once they see you can handle it, they let you take them out without a guide. Fun!! There were plenty of beach loungers, so we never had a problem finding a couple with an umbrella (yes, you want an umbrella as that sun gets really hot LOL). The pool had plenty of activity but I have to confess, I didn't even dip my foot is since the beach is not even 100 feet away. I love the beach!! The resort is not large, but not too small either. Personally, it was the perfect size :)
STAFF....Amazing!!!! Everyone was very nice and so helpful, whenever we had questions or needed anything. I have to give a special shout out to the bar staff at Sunset Lounge - Kevin, Germain, Craig, were the BEST bartenders I have seen. They rocked that bar. We had rain on Wednesday so the weekly Beach BBQ entertainment was moved to the Sunset Lounge, bringing everyone from the resort to this one location. These guys were mobbed with people wanting drinks, for hours, and they never missed a beat. My friend and I were once bartenders and were quite impressed with how quickly they were serving everyone (making blender drinks, pouring beers, making special cocktails etc).
Overall, this resort, and the people that work hard every day to make it what it is, was GREAT!!! I am hoping to return again!!
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Kimmieforthewin -
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An amazing resort for the best vacation!
This resort is amazing (starting with the greeting in the lobby from Nathan), and I really can't say enough about it, other than we can't wait to go back!
The resort was beautiful! We went during the "rainy" season, and it didn't even phase us. The rain lasted a few minutes, and then it was gone for hours or the rest of the day. The facilities, rooms (with AC and balconies), amenities, and grounds were always clean and tidy, and you could ask anyone for assistance at anytime. It is a mountain[... read more]ous island, so there are some uphill paths, mostly to the rooms, but there are carts and drivers that can take you back and forth upon request if needed.
Service was beyond amazing; even a drink on the beach didn't take long to get! The staff were always professional, friendly, helpful, and so nice to have a conversation with at any time. Saint Lucia is just filled with beautiful people! Shout out to Craig at the bar for a great time!
The amenities and activities were vast as well, for adults and kids. There were always a few staff members around to help coordinate games or to even participate with you! Shout out to Lay for getting the dancing started at night! Kids had their own play area and even a shallow pool area with slides, but it was just as comfortable for adults with food (including ice-cream cones), washrooms, great views, and a bar too.
The food was excellent and lots of things to choose from for any food pallet! The main restaurant, the Palms, was never disappointing. The birds also provided some entertainment while eating. Another popular dining spot on the resort was Treetops. Le Jardin is a extra cost, but the food was delicious and totally worth it. The other two restaurants on the resort, Morgan's Pier and Bambou, were OK, but we would choose the other three over them.
The beach was lovely as well, but a small rocks in spots, so watch where you step. Lots of sailing equipment, paddle boats, paddle boards, water skiing, jet ski rentals ($60US/30mins). There is an adult only pool at the top of the cliff with a fully stocked bar and breath-taking views of the entire bay.
For pure relaxation, the spa was very peaceful and the massages and facials started our vacation off just right!
I would totally recommend booking the Joy Cruise down by the beach. It is an absolute blast! Shout out to JJ and Joy!! Bring an old bathing suit and swim socks if you do go!
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Jennifer O'Hare -
Verified Purchaser
Awesome resort!!
This resort was one of the better ones I've been to! The scenery was absolutely beautiful , the rooms were clean and food amazing! The staff was very helpful and friendly! I was especially happy with all the water sports offered to the guests that were included in the price!
Would go back in a heartbeat!
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Private -
Verified Purchaser
Amazing Resort
We absolutely loved this resort and would recommend it to anyone. The staff were friendly, courteous and just lovely. All accommodations were perfect, would have been nice though to have ceiling fans In The rooms.
The only suggestion would be to have grab bars in the tub/shower area for some of us who require them for extra balance getting in and out of the tub.
All the dining areas and food was exceptional. The grounds beautiful and so well kept as were the pool, and bar areas.
With[... read more] teenagers with us, there was more than enough to keep them busy.
I hope there will be an opportunity for us to go back in the future.
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Private -
Verified Purchaser
Excellent vacation
Spent a week at St James Club. Everything was great: the rooms large and comfortable, the grounds beautiful and very well maintained, the food excellent. The staff is very friendly and attentive. St Lucia is beautiful and there are a few worthwhile excursions to make. Night entertainment and the channel TV lineup are limited.
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Grasby89 -
Verified Purchaser
Fantastic Holiday!
Rooms were well placed, every room had a view and most of the ocean! Clean rooms, well appointed. Facilities were great and had everything you needed. Most water sports were included which was awesome
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Karen63 -
Verified Purchaser
Lovely Resort
The food was excellent every day. Loved the layout.
Beach could be longer with more area for swimming. Unfortunately there is the seaweed. Enjoyed the Hilltop bar and swimming pool as well as the two other pools.
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Private -
Verified Purchaser
Nice but be Aware!
Our week at the St James Club, St Lucia was very nice. Hotel was clean, food was fantastic, staff very friendly. Beach was SoSo, not very big. We did find a cockroach in our room, must have been brought in by the cleaning staff. Things to be aware of are; the hotel requires you to give a credit card deposit of $350.00 USD in case your Travel Company doesn't pay them, we still don't know if the deposit has been returned to us, there are no beverages provided in your room (no water, no pop, no be[... read more]er). I rate this resort 4 star, could be 4.5 with a few added amenities.
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MooreFam -
Verified Purchaser
Great value and good for toddlers
We came to the St James Club with our 16-month-old and 2 1/2-year-old for March Break. I would definitely recommend the hotel to other young families.
FOOD: Some of the best all-inclusive food I've had. Lots of variety with the buffet, and plenty of other options to try. If your kids are picky, there might be a meal or two where they are harder to please from the buffet, and sometimes slower service at the restaurants made the 6pm dinner tricky, but that's part of the challenge of toddler tr[... read more]avel. It's also tricky to get a healthy afternoon snack (so we usually grabbed bananas from the breakfast buffet).
FUN: The kiddie pool wasn't fancy but it was perfect for toddlers. The beach was also great, with gentle waves, no seaweed, and soft sand (not much visibility though). There was also a fantastic playground and even an indoor play-place. We didn't take the organized tours (which were all quite expensive and too long for little ones) but rented a car for two days and explored.
ROOMS: We had a 1-bedroom ocean view suite. It was clean and comfortable with a great balcony overlooking the ocean. It was also at the top of a BIG hill. It worked off every dessert, but if you aren't fit, you'll need to get around by calling for a golf cart if you stay on the hill (which I would find less convenient). It was also on the opposite hill of the kid pool, which made that a big trek (so lots of carrying). Our room was in the 1000's; I think 800 and below are on the other side. We also brought a portable noise machine which is a must for kids -- loud music was on from 9-11 most nights and we wouldn't have gotten them to sleep without it. I also appreciated that the TV had English kid's cartoons at all times, for those few minutes we needed to keep a little one occupied or escape the heat.
ATMOSPHERE: The staff were AMAZING -- incredibly friendly and professional. There was a mix of guests, from young couples to old couples to families.There are two adult pools which I think helped to avoid a "drunk party everywhere" vibe that I've found at other resorts with a mixed crowd.
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Private -
Verified Purchaser
St. James Club
The grounds of this resort were very lush & tropical & were well maintained!
Staff are very friendly! Buffet restaurants were ok nothing over the top. A la carte restaurants were very good especially Morgan’s Pier!
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Private -
Verified Purchaser
Fantastic Family Resort
The St. James resort on Morgan Bay was a top notch resort. Rooms were clean and spacious, the view was incredible and food was above average. However, most important was the attitude, friendliness and generosity of spirit of the staff that work there. This is one of the few groups that could make a 20 minute bus breakdown thoroughly enjoyable.
We were three adults and 2 children and I was very impressed that my 11 year old and 3 year old granddaughters were treated to the same attention an[... read more]d respect as the adults. All in all a fantastic vacation
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Den&Jean -
Verified Purchaser
A perfect choice
The hotel grounds are beautiful, the staff are friendly and helpful, all of that made for an amazing 2 weeks of vacation. Our ocean view room, 729 was right on the beach, incredible views of the hotel pools and palms right in front of our balcony. I wasn’t too sure when I booked, it said rooms were air conditioned, but the restaurants weren’t other than the extra charge le Jardin. As long as you aren’t in the sun, it’s like the whole place was air conditioned, always a nice breeze, never[... read more] hot and humid. Every morning we ate breakfast at Bamboo, we were outdoors, only a few meters from the beach and the gentle waves breaking, it was a really good buffet and a better choice than in The Palms, the indoor buffet. Being a picky eater, I didn’t have a lot of choices in the evening at Morgan’s Pier or Bamboo, but I didn't lose any weight so I guess I did ok. I could go on about what a great time we had, but I think I have said enough. This was the first time we have used Tripcentral, but from now on they are our travel agency.
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No Arc -
Verified Purchaser
Would return, very happy with this resort
Great place to stay, clean and refreshing
Review of St. James's Club Morgan Bay
Reviewed yesterday
Just returned from a week at this lovely resort. A few things, first off if you want a resort for peace, quiet and not doing much this would be the place for you. I loved the rooms, the resort was clean, looked after, up to date and by the way have the european plugs which I neglected to check out before going. Wasn't too much of a problem every room did have one as I call them normal plugs behi[... read more]nd the dresser and at the lobby in one corner by the front entrance. This resort has a lot of big hills and if you can't do hills there are golf carts to take you there, you just have to go to the front desk to get the rides. We only ventured to one restaurant and it was the one at the pier that did the seafood dinner. The food was touch and go, if you are a person with allergies or do not like spice, then you might want to consider elsewhere, there was very little items at this resort that was not loaded with some kind of spice. Please keep in mind I do not like even pepper as it plays havoc on my stomach, but the spice is strong, even when they said there was no spices, they were loaded with spices, but I managed and my husband of course was in his glory. Rooms were always clean and taken care of everyday. Nothing missed, great service in that area. I did notice that most of the staff at the resort were not your overly friendly type. They would not speak to you unless you greeted them first. Like I said if you want a lot of peace and quiet greet resort. The entertainment during the daytime, was non existent. They gave us a page front and back with days listed and events by the time yet, not once other than water aerobics was there anyone there doing anything the whole day. Some people got together to play water volleyball but that was it. The nighttime lacked great entertainment, one night was karaoke, another night a jazz band, Wednesday they have there normal beach party. We usually went to bed earlier so if there was great entertainment we missed it. I am used to seeing dancers, and comedies and different entertainment, was quite surprised a lovely resort like that would lack this. This resort has sailboats, skiing, skidoos, and small trips around available. Lots of free beach items to get involved in. I would definitely return, knowing what i know now, I would prepare for better food choices and take some stuff with me. There were places we didn't know about until almost check out, taking a little longer to let everyone know the areas were things can be gotten would be great. Found out the day I was leaving across from the lobby on the hill was pizza place where you could make your own pizza, I could of eaten there a few times had I known it existed. Still would return though, beautiful property, but very small beach area. Oh one last thing, if you want a beach chair get up and on the beach by 7.30 at the latest, chairs go fast and even though the no towel on the chairs savings, every morning they are everywhere. enjoy!
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Tibor -
Verified Purchaser
A DEFINITE, outstanding resort spot...!
A truly welcoming, well appointed resort/club which caters to the old and young in every sense of the word...in the traditional sense where expectation from guest are attended to the fullest. Staff is outstanding in the service they provide from the front desk to the gardener..always cheerful, welcoming each and every guest, gentle and proud. One can truly relax, feel safe and at ease. Rooms are very well appointed, clean and fully maintained. Food, either at the main dining area or the number o[... read more]f specialy restaurants to the special coffee/pastry bar throughout the facility,.. is superior to culinary expectations! Being in many vacation places, this is the first when I actually saw food being checked with a thermometer...! Activities within are great where guest are happy to be and take part or simply to enjoy. Numerous trips outside are arranged to provide the best for guests... We took the Land and Sea tour of this beautiful island...from the lush rainforest to the Pitons, banana plantations, tropical gardens to the vulcanic mud-bath at Souffrier, then an exciting return trip studded with an awsome sunset to Morgan Bay on a large catamaran—-life was GOOD!
In summation...our vacation was beyond our expectation, worth every bit, and MUCH MORE!
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Troy68 -
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Fantastic stay
The room, grounds, facilities and staff were fantastic for the duration of our stay. After talking to a few other guests, some of whom had been there several times over the years, the St. James Club Morgan Bay offers the best value for the money spent of any resort on the island. The food was always fresh, tasty and with a wide variety with absolutely no crowding. The location was very central, half-way between Castries and Rodney Bay, making a trip into either very easy ($1 U.S. for a bus ride [... read more]to the markets).
The only downside was that the refrigerator in the only came with 2 small bottles of water and were not refilled each day. The upside - the tap water was as good as or better than the bottled stuff. The variety of complimentary water sports equipment was awesome and the gym was fully functional and not some after-thought as with most resorts.
In the future I would definitely be looking to go back to the same resort.
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Private -
Verified Purchaser
Excellent time!
Beautiful and lush grounds. Friendly and helpful staff. The food options and water sports were great for the kids. An older crowd and smaller beach then we are used to in Cuba but no complaints. Excursions were pricey though.
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Vince -
Verified Purchaser
Great resort
This resort gives you value at a reasonable cost. The services were excellent and the staff outstanding, always smiling, friendly and helpful. The dining offered good selection in a variety of restaurants. Rooms were comfortable and clean.
Daily activities were available in at least one of three pools and on the beach.
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Patshaw -
Verified Purchaser
AVOID this ressort and air Canada package
The staff from the restaurants including the cooks were extremely friendly & professional. The food is good. Other than that the management from the employees at the front desk whom great you to the Mrs in charge of taking your restaurant reservations at the lobby were all extremely rude and not courteous. You do not get greeted and you get rude responses from the staff at the lobby including the manager of the ressort. When you inform them that you wish to terminate the rest of your stay they w[... read more]ill try to impose a surcharge and keep you hostage at their resort and discourage you from leaving. Plus, they will charge you for incoming and outgoing calls even if they are local calls from st-Lucia! They do not tell you this upon your arrival n’or is this written anywhere. The beach area water is muggy and there is never sufficient towels. We had to pull our own long chair from the surplus area and wash them on the beach while the staff just stare and laughed at us. There Is no Wi-Fi in the rooms none anywhere else on this resort. If lucky you can get a connection time to time when at the lobby but it’s not reliable. If on business this is not the resort to go since there is no wi-fi. AVOID at all cost Air Canada package to this resort. The rep Christine from Air Canada doesn’t have the customers interest at heart. They care only about making a quick buck on the tourist. Make sure about the Time your shuttle arrives to take you back to the airport, we were never advise of the time change and nearly missed our shuttle. Sherman never confirm or informed us of the time switch.
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Private -
Verified Purchaser
Island experience
Reception was unfriendly and we were suprised that we were required to put up a 300 dollar deposit.
We loved that water skiing; sail boat lessons and banana boat rides wre included.
We liked the local flavour of the resort.
Staff was helpful with navigating the island by bus.
Loved the bartender during happy hour at the hill top pool. She was energetic and enthusiastic.
We loved the cafe.
Room was clean and quiet and we were provided with sheets after we asked for them.
It[... read more] would have been nice to have the fridge in the room stocked with plantane chips and drinks like other resorts.
We had a real shotage of face cloths.
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Cait88lin -
Verified Purchaser
Beautiful beach
Hotel over all was nice, grounds were well kept and it was always very clean. The beach was amazing and the hilltop pool made for some gorgeous views. The staff weren’t all as friendly as we would have hoped. They closed one al la carts each night of the week which was annoying... not sure if it was because it’s off season or not. The plum restaurant was great for lunches, sitting down and ordering off of a menu is more my style rather than buffet. This was an extremely relaxing vacation. [... read more]If you’re looking to relax this is a great place, if you’re looking for nightlife look else where. They do small shows (a small band or karaoke) but nothing too exciting. This is not a resort where you feel you need to dress up for dinner, so if casual is your thing this would be a great place to go. Food was pretty good! My boyfriend and I are vegetarian/vegan and were able to work with the chefs to make our meals meet our needs. Though they did tell us (on our very last night) that they have vegetarian menus for all the restaurants you just need to tell them up front, which we had no idea about!