Relaxing resort

The resort was clean and very well maintained. Room service was excellent and the staff very helpful. Our room was cleaned early in the day so anytime we went back it was done. This resort has many areas besides the beautiful beach and pool to go and relax. The shows as we're very entertaining.

Wonderful experience!

Very clean all around. Food satisfied many different tastes. Beach was beautiful. Staff support was fantastic. Had a brief issue with the room that we had reserved, however it was resolved by the next day. It was appreciated.

Beautiful resort

Lovely newer resort with fabulous staff. Food was amazing. Only criticism is no hot water for the shower in our room. The tub was fine but not the shower. Our room kept having lots of power outages. Beach could have been kept a little cleaner as well. Lots of seaweed. But overall a great place.

Beach very beautiful

The food was great,beach was marvellous except for some locals approaching the tourist to sell something but they don't force you.shows and activities wonderful...room was clean but supplies sometimes not there so we always phone the service for supplies,mini bar not fill with water,pops and beer and we. Did not get a welcome bottle of alcohol nor the birthday presentation on our room for my wife..definitely coming back in punta cana,but I will make sure that I will do my research and look  [... read more]for good reviews on the resorts...

Breathtaking, peace and solitude

We loved this hotel. It is spotless. The staff can't do enough for you. Lots of activities. You can walk on the beach for miles. Lots of restaurants to choose from! We missed the sound of the ocean from our room but we loved the view of the gardens ! We didn't have any trouble booking restaurants. We loved every moment,

"Wonderful Time and Incredible Staff"

My wife and I stayed in the exclusive "Royal Service Section" of the resort to celebrate our 43rd wedding anniversary for 10 days from Jan 10 to Jan 20. I can't say enough about how wonderful this resort is and how really great the service was from all the staff. It made Anne and my stay a truly memorable one, and we had a great time, enjoying walking the grounds, going to an amazing beach, walking the gardens, having the water treatment and specialty restaurants, the excellent live entertainmen [... read more]t and the activities team are some of the best resort ambassadors I have met. Special mention to Carlos, thank you again for those special room preparations, and Shanty for teaching me how to dance again. Also Shakey showing up just at the right time to put a smile on your face. What an incredible activities team over all. The golf is excellent. The resort takes on a completely different setting in the evening that is spectacular to the eye. Plus the sweet smell of incense in the air really puts you in an incredible state of mind. Again, the service sets this place apart. I highly recommend this resort to anyone be it couples or families.

Beautiful

My mom and I loved it, only problem was with electricity in the room, but everything else was perfect, we'll go back! The service on the beach can be improved. The buffette was so good, drinks are good.

An Amazing Resort

This is the resort you want to go to for fun, food and relaxation. The service was incredible. The food was to die for. Juan that work in the buffet restaurant was fantastic. Overall no complaints what so ever. We will defiantly go back. Teresa from Trip Central was an amazing agent to deal with. ***Sorry.........1 complaint..........the Representative from Air Transat was very unreliable and had terrible service from him.