Wonderful vacay!

The Melia Caribe Beach Resort exceeded my expectations on all levels. The beach, pool, and other amenities were all exceptional. The rooms were most acceptable as was the food - of course the bed wasn't my own, and buffets can get monotonous - but both were of excellent quality. The only thing I could suggest is perhaps they could have a small buffet section for kids - with much smaller hamburgers, fish sticks, chicken fingers/nuggets, veggie sticks, and orange mac and cheese (with maccaroni  [... read more]shaped pasta). To their credit, there was always a great selection of pizza which was popular with the kids. We travelled with young ones and a lot of food was wasted because the kids were a bit picky. As far as the adult food was concerned - the variety, selection, and quality was more than adequate, but in many cases wonderful. There was always a very wide and varied selection of very high quality food. And so many activities. I would highly recommend this resort and have already done so. I would rate the food and the rooms at 4.5 stars. The friendliness, efficiency, and helpfulness of the staff - all staff - would be rated in my books at 5 stars ++

Good rooms, bad food, poor entertainment

We loved our room setup with having 2 kids. We had the family bunk bed room near the beach and pool. They did forget to make the beds some days or replace towels but otherwise they were spacious! The food was repetitive and cold. After day 4 I was looking forward to getting home to real food. The lack of entertainment in organized activity for kids lacked. Not many resort personnel organizing “fun” activities to keep people entertained as almost zero. Beach was well maintained. Haba [... read more]cchi restaurant was was extra ($60US per person). Other a la carts were not great. Enough transportation carts to the lobby. Front lobby as not helpful with information for reservations, flight transportation or access to information.

Great family resort

This hotel is a great resort for families. There are lots of activities for the kids. The entertainment music was too loud though. The rooms if not staying at the level are nice but dated. The grounds were well maintained. The pool was cleaned daily. They do mention they have 6 pools, however if you are not staying at the level there is only the main pool and the kids splash pool you can swim in. The spa was very nice and staff are certified massage therapist. Hotel staff were all very nice and  [... read more]tried their best speaking English. The beaches were beautiful with little to no seaweed. The food at the Al a carte restaurants were excellent. The food at the two buffets were very good however the food that is kept under the heat lamps were always cold. Location is excellent , 20 min from airport.

Noisy resort

I found the noise level waaaaaaay too high. There was no escape unless you stayed in your room. Perhaps it would have been better had we upgraded. Only had access to main pool unless we upgraded. Very very family friendly! No kayaks or boogie boards for use. Vendors very tiresome. Food on buffet always room temp. Only got hot food if it was cooked in front of us. However if you didnt mind eating cold food it had great flavor. A la cartes were excellent. Had a difficult time getting receipts in [... read more] proper names. Booked and paid for snorkelling on a glass bottom boat - ended up being forced onto a party boat. 100% wouldnt have made that choice. Couldnt get refund, couldnt cancel. Massage at spa was great but very pricey. All credit card purchases had surcharge. Very friendly and helpful staff. Service was good throughout. Would recommend upgrading!

Friendly Resort

Excellent resort overall. Transportation within the resort could have been better organized considering the large area to be covered particularly for people with physical disabilities. The restaurants were excellent . Additional barbecue areas in the pool and beach areas would have been nice.

Great for families!

The property is beautiful and very well kept. Our rooms were large. Housekeeping was good but not always consistent when it came to renewing coffee accessories. Excellent, friendly staff but disappointed with Concierge who wasn't much help., possibly because she had too many people to handle. Disappointed in entertainment, especially the lack of anything special on New Year's Eve, just a singer and not the party advertised. The property is not really accessible for the disabled. I had a w [... read more]alker with me and would not have been able to mount stairs to buffets without help as there were no handrails. Good variety of food. Great for families but a bit overcrowded. Difficult to get chairs by pools and beach as other residents had claimed them by leaving their towels on them really early in the morning and then left them empty while they went off somewhere else leaving other residents searching for somewhere to sit. Overall, a good experience. Weather was certainly lovely!

Totally mediocre resort with a beautiful beach

We did have a good trip, the weather and beach were beautiful but the resort itself meh. The food isn't great, breakfast is by far the best meal as you can order eggs and omelettes and there's always fresh fruit. Other than that the food is pretty terrible even at the restaurants which are a pain to book. You have to wait in a line in the lobby which can take several hours and they only book certain days at a time, so chances are you'll have to wait in the line more than once. That said, the res [... read more]taurants are better than the buffet so worth the wait. The best drinks, coffee and service are in the lobby bar. Linarda greeted us every morning with a smile which we appreciated, she was attentive and super friendly. You have to specify that they make your coffee with the espresso machine otherwise they'll go out back and serve you lattes or whatever out of an automatic machine which are disgusting. We took our own towels which we were grateful for as they ran out sometimes.

Great resort

Grounds and public areas are really nicely kept Landscaping is beautiful Restaurants and buffet area nicely design The only issue was a reception We call 3 times the reception for bell boy to help us out with luggage on the last day of stay, they got the request but never sent anybody. because of that we got late to reception and AirTransat bus left to airport without us. We had to take taxi. People working in reception and front of the hotel were giving us misleading information about [... read more] the bus.

Good and Bad

The Hotel it self was very beautiful, the food was above average, the room,pool and weather were also good. That was the good. The service at the lobby bar and in 2 of the 3 allacarts were horrible. Tried to get water for our room everyday was like pulling teeth from an angry lion. Friday to Monday if you were not a local, forget trying to get food little alone water was impossible. Would never go there again.

Really bad resort, not worth it.

I recently stayed at the Melia Caribe in Punta Cana, and I was not entirely satisfied with my experience. While the hotel was not terrible, it was not up to par with what I expected from an all-inclusive resort. Here are some of the specific issues I encountered: * The hotel is starting to show its age. There were some areas that could use more maintenance, such as the pool area and the lobby. * The rooms were not always clean. I found spider webs on the ceiling fan in my room, and the AC [... read more] was very loud. * The service was inconsistent. Some of the staff was very friendly and helpful, while others were rude and unhelpful. * The food was mediocre at best. There were a few dishes that I enjoyed, but overall the food was not very memorable. * I found cockroaches in some common areas of the hotel. This was very disgusting, and it made me feel uncomfortable staying at the hotel. * The pools were not very clean. There were not enough staff members to keep the pools clean, and I saw several cats sleeping in the pool beds. Overall, I was not impressed with my stay at the Melia Caribe. For the amount of money you have to pay to stay there, I think there are better options available. I would recommend that the hotel management take some steps to improve the following areas: * Invest in more maintenance. The hotel is starting to show its age, and some areas could use a fresh coat of paint or some new furniture. * Improve the consistency of the service. All staff members should be trained to provide excellent customer service. * Improve the quality of the food. The food should be more consistently delicious and memorable. * Clean the pools more regularly. There should be enough staff members to keep the pools clean and free of debris.

Beautiful Resort

We booked their "Level" package. The room was nice, but not the one advertised on the site that we were looking forward to. The Level specific pool and restaurant was a smaller area. Service was extremely slow and so we used the main pool by the beach where there was more action. If your booking the Level, the only real value to you may be the room. It was nice to walk through their dedicated lounge where you could make your own drink or get a Nespresso coffee at any time. Most of the staff we [... read more]re friendly that we encountered through the week. A nice variety of restaurants. Food was resonable quality and a decent selection. A la carte restaurants were difficult to obtain reservations at, even with Level package consierge service. They were also all extremely slow on service, with exception to the Mexican restaurant, which was one of the better restaurants. Tram/golf carts came by every 10-15 minutes to take you from main lobby/restaurant area to beach. It is walkable in 10 minutes however. Resort grounds were well maintained and were very scenic.

Great Resort!

We asked all rooms to be close to each other and they upgraded us for FREE to Falcons Resort by Melia. The place was just over the top!! Every room is gorgeous suite with more than enough room for everyone. It was amazing!

8 days at Melia Caribe

The resort is located on a beautiful stretch of beach. There is seaweed, but the location changes daily with the winds. Water is crystal clear when the water is calm ~ warm and wonderful for swimming. The lobby is very beautiful. Modern, well maintained, and comfortable. Some staff members are great and genuinely try their best to provide a good experience (such as some servers and housekeepers), others (such as front desk, restaurant reservation, and bar) are dismissive and reluctant to help. I [... read more]n the restaurant we mostly got our own drinks and coffees. When staff do ask what you need (ie., towels, coffee, bath robes), you tell them and they say "sure" but never bring/forget the requested items. The property itself is beautifully designed and the grounds have the potential to be lovely but at this time, maintenance is visibly lacking (likely shortage of staff). The food is delicious, great selection and variety. Evenings are quiet, there are some nice shows but not much to do other than walk and admire the scenery. The lighting at night is stunning. Really beautiful design and a pleasure to experience. The main pool is big and very beautiful. Water is clean and clear, doesn't smell of chemicals. The pathways around the pool however are rather dirty and it's best to walk in shoes. Despite us being at the resort in high season (feb-march), there is a lot of construction work (building new pool cabanas, pool walkway repairs with concrete). The pool was still very enjoyable. There are gorgeous palms and everything is close. We liked the entertainment in the pool and the public restrooms (across the resort) were exceptionally clean. Rooms are okay. Design is minimalist and a bit dull. Bathrooms and balcony are fine. Beds are comfortable and bedding is clean. Checkout was quick, but checking in took forever (at least an hour) despite there being only about 6 people arriving. Many staff walk around in groups talking and joking but ignore visitors. The staffing and service is truly the downfall of this resort in our experience. Careless and non attentive staff in 2023. Overall, this resort has the makings of an awesome place. We enjoyed our time here (week +) and are grateful for the tropical experience. Covid has definitely left its mark on this resort and we hope that in the future, they recoup service level and cleanliness/maintenance to pre-covid levels. Additionally, we hope staff is provided more training in customer service and can improve in years to come. We'd give this a total of 3/4 stars max in 2023, 3 for service and matinenace, 4 for location and overall design.

Melia caribe Beach

The hotel was 5 star and we were up graded to "Level" Had our private consearge. The suite was excellent. Pool just across the lane, although we spent most of our time on the beach which was beautiful. Everything seemed to be back to Normal after covid. Restaurants were good although some of the reserved dining was mediocre, lacking flavour All in All we had a wonderful time and thanks to Natalie everything was perfect.

Beautiful Resort

It was a beautiful resort. The grounds are beautiful and well maintained. The food was awesome in the buffet with plenty of selections and the restaurants were even better!! I only wish we could have tried them all but we booked an excursion to Samana (which was great) and returned late for the steak house and had to cancel the Mediterranean because we attended the Superbowl bash which was another great added feature. The room was cleaned daily and the beds very comfortable. I have no complain [... read more]ts about this hotel and would go there again.

Incredible Resort!!!

The hotel grounds and lobby were absolutely beautiful! The food was really good with lots of options. The bartenders were all very sweet and their service was amazing. Our housekeeping lady was always accommodating to our needs and kept our room spotless. Some of the service in the restaurants were poor.

Caribe Beach resort review

Accommodations for seniors with mobility issues not satisfactory. Request for ground floor accommodations denied for Seniors 80+ who had issues with stairs. Trip with family resulted in parties at opposite ends of resort. This was at times challenging as resort very large. Use of a trolly recommended. Resort itself was beautiful. Dining options were good. Resort would suit younger persons.

Great resort!

The resort was beautifully maintained. The trolly ran all the time and it is need based on the size of the resort. The only issue we had were the location of the rooms. We were assigned a room on the 3rd floor of our building and I found it extremely difficult to climb the stairs with a bad knee. We asked to be moved but the hotel would not accommodate us. This forced me to walk less due to the pain from climbing the stairs.

Amazing resort

Amazing atmosphere clean amazing food friendly people friendly staff very clean room 24/7 security very fast service very nice customer service delicious and fresh food nice restaurant variety perfect for families

Incredible Experience!

We visited this resort for 8 days with our kids and the experience was nothing short of incredible! Everyone, and I do mean everyone were beyond accommodating. It was my kids very first trip to the Dominican and they are officially in love with everything. The evening entertainment was breath taking and the resort itself was clean and well kept. Definitely a place we will be returning! Thank you so much to all of the staff for such a memorable experience!