Amazing resort.

This hotel doesn't look as good on the pictures as it really is. It is not to big so is not too crowded. Very nice area all covered by bush, large enough for long walks. No insects, those Coatis living there are very friendly and they are cute. Hotel is very clean and well maintained. Service excellent. Food awesome. We were lucky it was not many weeds on the beach which is beautiful. The weeds appear mostly with stormy water. We had three generations family vacation and we definitely will come  [... read more]back to this place.

Good resort

Beach, grounds, service were excellent. Room could be updated, ex. The bathrooms. Need more life in the main lobby, a piano bar or something to attract people to mix and mingle. Shop prices were too high.

Great beaches

Every thing was excellent with the exception of the bathrooms. Bedroom cupboards should be up dated as well as the main entrance area Grounds were great, food was excellent. Lobie activities was dead, need a piano bar or some form of entertainment. Regards, Christine

Good value fo the dollar,

We had a very relaxing week, updated rooms and restaurants since we were here years ago. Beautiful grounds with lots of outdoor furniture to play games, eat, drink, whatever. lots of sun lounges on the beach. Food quite good but hot food cold or warm at best in the buffet. Beach good but loads of seaweed right now so you have to walk through it to get into the ocean. Didn’t stop us from swimming every day.

Nice relaxing vacation

We spent 10 days at the Catalonia Maroma in February. The resort is extremely clean, the food is good and I highly recommend the Privilege package if you want to take full advantage of the restaurants. Overall, our only deception is that the beach was not what we expected. There was a lot of seaweed during our stay. They had teams digging enormous trenches and filling them, but I was impossible to keep up. It has nothing to do with the hotel, but it was not inviting to go swimming. When you  [... read more]go South for the beach and it’s not what you’ve experienced before, it’s a bit disappointing. Last but not least, we took a ½ day Transat excursion to Rio Secreto, a spectacular underground river, which we really enjoyed.

Misled traveler's.

Annoying Good day, We are back from our trip and i just have a few comments. We know that we were warned about construction going on with the pools and restaurants. That was fine... however, we were not told about the construction above our room! Historically I do not travel well with the motion etc. so on Monday around 3 pm I felt the need to lie down. Much to my shock, hammer drilling started above our room and I was expecting the drill to pierce our ceiling above the bed. This continued [... read more] for a cpl hours even after I went to the ' so called Privileged' guest services office to inquire. They offered to move us away from our friends and the building we liked to another building with 2 dbl beds. Not the 'King size' we were happy with. The drilling continued until I personally had to go up to the construction area ( after 5pm) and ask the workers to stop with the hammer drilling because I needed to sleep. We didn't get any follow up by the resort. Secondly, after we spent Thursday on an 'AirTransat' jungle event tour, we needed to unwind after a very eventful day and the drilling started again, ( after 6pm this time). I yelled at the workers to stop and go home, but the drilling continued. I went back to the "Privileged" guest services and all they said is that they will make some calls. (again, no follow up) with us. And once again I had to go to the construction site above our heads, around 7 pm, and ask the workers to stop drilling and go home to their families because it was getting late and the drilling was so annoying! Finally, on our last night there, (Saturday night, Sunday morning 3:30 am) we awoke to a very loud pounding above our room, I called the front desk and alerted them to the issue. After much waiting, I ended up going back up to the construction area and had to secure a door that was smashing against a 'cinder block' they had against the door. It was a stormy night and I had to move building material pails against the door to stop the smashing going on. I went back to our room and called the front desk again to let them know that I fixed the issue up there when they assured me they were sending security etc. They never sent security until I told them that I went up there at that hour of the morning to fix the problem. We were flying back to Canada that morning and it was very disruptive. We feel that we were misled by the resort and 'Trip central' was misled in the information that you were to give to your clients, (us). We felt ignored by the resort management team and very disrespected by our 'very legitimate' concerns. So, we are not very confident in 'Trip Centrals ' ability to provide their clients with the correct information, ( but I feel you were also given bad information), considering the supervisor I spoke to at ' guest services' had or pretended to have zero knowledge of the construction above our room

Beautiful Beach!

The beach is beautiful, after they clean it up. The amount of plastic that washes up is disgusting. Probably most from the cruise ships. I don’t know why that can’t have one person to walk up and down the beach cleaning it. With the money pumped in, I’m sure they could afford. Rooms are nice. Food was better last year. Great staff!

Great resort, 5 stars service

Unfortunately because of construction noise beside room 5118 we asked to be transferred to another room. Due to overbooking the hotel manager transferred us to Catalonia Royal Tulum which was great too. No fooling around they called and paid a taxi to the hotel and gave us Privilege guests and massages for free. Wow what a service. We want to go back to Catalonia Playa Maroma because we did not have enough time to appreciate this hotel. We recommend this chain of resort very much. I personnaly c [... read more]ompare this chain of hotels as Top Hotels and resorts.

Amazing Catalonia Playa Maroma

We just recently came back from our vacation for a week in this beautiful resort. Group of 6 arrived on June 17 to June 24. We we’re stunned with the pristine beauty of the beach. It was wide and long stretch of powdery sand. We’ve travelled every year to Caribbean and we always say that Cuba has the best beach elsewhere. But now we’re torn between Catalona Maroma beach resort and Cuba’s beach. Everyone was happy and satisfied with the rooms and services. Staffs are very accommodating an [... read more]d the animation teams are very nice and friendly. They will come up and talk to the guest after their performances. The weather that week was on & off rain and sunshine, but it didn’t stop us from enjoying the pool and the resort’s services and amenities. It would have been a perfect weather if the beach was calmer. We cannot swim because of the rough waves but we don’t see any sea weeds at all even in the shore. There’s a machine every morning cleaning the shore. The resort was very well maintained and clean. We love it! The food has so many varieties and taste great! Alcohol is not watered down. You can always ask to make it stronger. They used the branded booze. Our suggestion is to probably open up a 24 hours snack bar and livelier band before the shows for those people hanging around in the lobby after dinner. Overall, we really love and enjoyed our stay in this resort. We will go back again in the next few years.

Beyond perefect

Everything was superb: the cleanliness of the hotel, amazing food, beautiful beach and great staff! The only negative was the presence of seaweed a few days in the water but no one to blame but Mother Nature !

Catalonia Maroma

4/5 stars!!! -Relaxing one week getaway -Great for young families and couples -I appreciated the small scale resort-different -Food was great and staff were wonderful -Rooms were clean but somewhat dated -Really enjoyed the dancing and entertainment on the beach during the evening; day time activities provided on Beach and by pool -Loved the two times we had lunch (paella)made and served in the Beach -loved the fruit and veggie in a cup made available at food truck by the pool and the  [... read more]juice stand on the beach-real fruit and veggie juices -FYI- late March and early April, anywhere you go on the Carribean side...watch out for the seaweed...was a little disappointing especially when we were awaiting to see Maroma Beach which was rated as one of ten most beautiful beaches in the world -thanks Catalonia!

Best hotel ever

It's was great.... very clean and beautiful layout. All the workers at the resort were very friendly and helpful. The food was great and I also enjoyed the fact that you didn't need to make a reservation for dinner

Great vacation spot!

The grounds were beautiful and well maintained. The rooms a good size and kept very clean. The food was quite good as well in the à la cartes and the buffets. Beach service for drinks was slow, despite the bar not being that busy and the waiter did not appear to be busy with other guests. The only complaint about the pool is not enough parasols. Spots with parasols were taken early and towels left all day. I appreciate pool staff to remove towels after 1 hour of chair not in use. On the beach t [... read more]here were sufficient trees for shade if you wanted it and didn't have a hut cover.

Awesome trip all around

This hotel has great food, great staff and a beautiful beach. We all had a wonderful time and by the looks of the pictures the tequilla must"ve been awesome. The rooms are very clean and the grounds just simply amazimg.

A week in paradise

A most fabulous week spent on the Mayan Riviera in Mexico at Catalonia Playa Maroma.Definitely one of the best hotels,beaches-walking in sand that felt like flour,warm ocean with great surf.So many things you could do-a coral reef to explore,a Mexican Disneyworld X carot,mayan ruins etc...However,you don't need to leave the grounds-great entertainment,food,drinks,restaurants,activities-even spanish lessons.Friendliest staff-always a smile,"with pleasure","halo".Walks from beach to hotel on jungl [... read more]e-like paths with relaxing music piped in and lit at night.Here one can be entertained by families of monkey like animals called coatis,beautiful fauna,wild birds-tucons etc. Five great restaurants to choose from and ocean views,clean modern room with great service-quiet,relaxing atmosphere.It was like being in another world for a week!

Amazing!!!

We had wonderful food...the people were so friendly and helpful on resort.....room was beautiful and view amazing. The only negative was that there was a "Priviledged" area to sit and eat and a different color towel to lie on at the beach. We were not made aware of this upgrade and I also did not like the way we went to sit for meals and they said you are not priviledged so you canno tsi there ....you have to sit on this side of room....we all ate the same food??...it was an all you can eat.

Beautiful Resort, Amazing Beach

We upgraded to the privileged section on arrival. Best decision we made! That gave us a better room closer to the beach, an extra a la carte dinner, and we could eat at an exclusive restaurant for bkfst and lunch instead of the buffet. The exclusive restaurant was right on the beach overlooking the water and food was excellent. Didn't eat at the buffet as the food didn't look too good and appeared like it had been sitting out a long time. The service at the resort was excellent, and they [... read more] would go out of their way to get what you want. You could ask them to change up anything on the menu and they would do it. Drinks were very good – never watered down, and they used name brand liquor. They also had a juice bar by the beach where they would mix up all kinds of smoothy type drinks (non-alcoholic). Beach was gorgeous! Also, lots of loungers so you didn’t have to get down super early to save a seat. Pool was nice but we stayed at the beach. We didn’t do any activities. They had beach volleyball every day and some other games, etc. Only went to one show at night, and it was a bit hokey. Wouldn’t go to this resort for the entertainment, but it was fine for us. You can arrange excursions from the hotel. There are guys on the beach renting jet skis, parasailing, etc. Would definitely recommend this hotel.

Lush tropical resort!

This is an amazing resort for a 4*. Beautiful gardens, always kept the grounds immaculous, people working hard each day to ensure all areas are cleanm, tidy, dry, etc. Were given a priviledged room for the same price, but without the inclusions for this type of room. We were OK with their proposal. Room was modern, very clean, always well kept (bathroom, bedding, ...). The rooms facing inside court has beautiful gardens and water fountains. Very nice and tropical. The A la carte restaurants w [... read more]ere very good - One of these restaurants converted into a small buffet for lunch but did not offer a wide variety of foods, but it was ok. The Creperie restaurant, which also served various ice cream deserts, was good. The pool area was ok, the pool itself, however, was small compared to the ones I've seen in other resorts. And it needs to be freshen up with a coat of paint. The pool also has a shallow end for the ones with little kids. The beach! Wow! This is the best beach I've ever been at in Riviera Maya, the water is so clear and warm, a few waves, and always very clean. The sand is floury, also like icing sugar. There are a few palapas on one side which are reserved for Priviledge Rooms, but on the other side, plenty of chairs, no need to wake up early to reserve one. Many palm trees on the beach, so you can relax in the shade all day if you want. Amazing! On the grounds, there is a long main pathway, all covered with magnificent trees to provide shade (which is great on very hot sunny days), and runs from pool area to lobby and connects to all villas. There are also a few boutiques on the site but be aware that they don't accept american money. All your purchases are added to your bill to be paid on check-out. We had an amazing, restful vacation and would recommend this hotel.

Wonderful resort

Enjoyed the hotel immensely! The paths through the tropical greenery were so beautiful, enjoyed walking them multiple times a day to get to the beach, lobby and room. Staff so friendly and provided excellent service!!! Buffet had lots of options so could always find something to enjoy!! The Christmas dinner December 24 blew us away!! They did an amazing job!!! Beach beautiful and water so fun to play in. Always able to find a place on beach. Activities for kids awesome. Can't say enough good th [... read more]ings about the resort.

Fantastic place

The hotel was great, the grounds look relaxing and were well kept. The beaches great. The Food and Restraunts were fantastic. The hotel staff were nice and cheerful. The pool was good too. The rooms could of been clean and stocked better, I had to go and get my own stock. But other wise beautiful place I would be back.