Third Time is a Charm...

Once again, had a great time...upgraded to Preferred as we were returning guests. Poolview King. Food great..favorites were Mercure and Italian. Never did the buffet at lunch or dinner. One excursion, to Cataline Island...fantastic. Will return. Entertainment has gone down a bit in our opinion....more emphasis on the staff being the headliners..bring back the magic show, and Beach Party. Moving the foam party to the beach is a mistake...was too much fun in the pool....

Fun times in Punta Cana

First time at Now Larimar Punta Cana and was very impressed overall. Beautiful beach, seaweed not an issue they are constantly cleaning up. Food was really really good. Rooms were large and very clean. Staff was very attentive and friendly. Pool area was nice but because it’s a family resort was always packed with kids. Had to reserve pool chairs by sitting at pool from 630am or towels would be removed and you wouldn’t get a lounger, very annoying. Overall a very nice stay

Great resort!

We absolutely would recommend this resort. The grounds are beautiful, clean and spacious. We found the hotel staff to be the friendliest we've ever had and the food was the best. We would definitely go back. Only criticism is the upgrade to preferred club isn't entirely worth the cost. There's no specific system to decipher who is special preferred club or not so everyone ends up mixing together. And there are just as many kids as there are adults.

Beautiful Resort

The resort was beautiful as well as the rooms. The beach was beautiful also. Most of the staff were very friendly. The entertainment was poor because it was geared more for the children then for the adults. We didn't like having the kids mixed in with all the adults. There should have been an adult side and a kid side to this resort. The only restaurant that was very good was the Blue Grill. The buffet and other restaurants were lacking better quality food. We found that management were al [... read more]ways trying to upsell the other resorts they own. The $200.00 dollar resort credit is a joke. In order to use the resort credit, you could only use a certain amount of credit for a service and then you had to pay the rest. The prices for the spa were outrageously high. Even though the resort and beach is beautiful, we would not go back there mainly because of the poor management of the resort and for the fact that this resort is not geared to the adults.

Beautiful resort

Our stay at Now Larimar was great! The grounds and beach are beautiful and well kept. Our room was very spacious with a great view. We found the glass wall between the bathroom and the living area a little ackward as it did not provide much privacy. Overall the service was good most of the time. Special thanks to Gladys from the Preferred reception area who was always so helpful and pleasant.

Lovely vacation stay!

Went with a group of 8 people. Resort is extremely well maintained. Grounds were beautiful and lush. Staff was lovely and friendly - never pushy. Celebrated a special birthday while there and the staff at the Italian restaurant went out of their way to provide us with a delicious birthday cake and fun experience. Wilki and Naikol were our favourite servers at the buffet. Food was great - loved, loved, love the Italian restaurant and the Steakhouse was our second favourite. Rooms were love [... read more]ly and always clean. The beach is beautiful and the pool was great too! The only thing we didn't care for was the push to discuss timeshares when we first arrived. We were all tired, hungry and thirsty and the only thing we wanted to do was get to our room to refresh and change then find food and drink.

Beautiful Getaway

This is a beautiful resort, very clean with exceptionally attentive personnel. We were treated like VIP guests the whole time We have only one concern which needs to be mentioned. There are two buildings to this resort. Upon arrival we were nor aware that our rooms where across the road a short ride from the lobby. From this building to the beach is roughly a kilometer. Fortunately my mother and I were able to be relocated to the main complex as it would be impossible for my mother to go bac [... read more]k and forth. My brother however had to stay at the other site. This aside, the food was very good with unlimited access to the a la carte restaurants. I would definitely recommend this resort but insist on a room in the main complex

Nice place

Overall we found this resort very clean and staff was exellent. Food and drinks was great as was the entertaiment. Beach area was clean and not crowded. Didn't like being blindsided by the sales pitch from Unlimited Vacation Club.

Wonderful Vacation Spot!

We have just returned from a 7-day stay at the NOW Larimar in Punta Cana. We have nothing but good things to say about this resort. This is our 5th stay here. We stayed in the former NOW Garden as well as the main resort. We were treated exceptionally well. The food is great with a lot of variety at the buffet and a-la-carte restaurants. You won't go hungry! The beach is outstanding and the seaweed is removed daily. You can walk for miles, the view never gets old. The pool [... read more] areas offer relaxation or pool activities if you want to participate. The serving staff and Entertainment Team work hard to keep everyone happy. The grounds are spacious, well maintained and beautiful. The rooms were clean and comfortable although nothing changed too much in the last few years. We have to say it feels like home and it's good to see some of the same staff again.

Terrible Room Location

We have been to Punta Cana many times and stayed at many different hotels and I would have to say I would not recommend this place (Now Larimar) for seniors. We were approximately the length of 5 football fields outside the lobby, then at least another 3 or 4 football fields from the lobby to the beach. It is a lot of walking for anyone with sore knees or hips that a lot of us have ( the over 60 crowd). I ended up with large blisters walking to the beach. We did of course ask for a room cha [... read more]nge but were told the hotel is full (ha ha ) , however I am sure a lot of people in this section did the same thing. The rooms were very small compared to other rooms. We were definitely in the 2nd class section though we paid the usual price. They did say we could upgrade to the "Preferred Club" for $60.00 USD a night!!! The preferred club is what the hotel is all about. They had 2 pool, private reception rooms, upgrades amenities and what I thought was not very nice, a big restaurant by the beach for them only. Everyone else had to go up to the main buffet for lunch or eat at a small out door snack bar. The hotel itself has a lot going for it, very clean, good food, a lot of a la cartes, prompt service , etc. If we hadn't been stuck in no mans land , it would be pretty good. In the future you might tell the over 60 crowd they should probably go to a different hotel where you might walk a good distance but not miles.

Disappointed

On four occasions we advised four different individuals that are jacuzzi did not work. At no time did anyone contact us to have this fixed. It was broken when we left. Our television did not work properly; for some reason it kept coming on at night. This was eventually fixed, but did disrupt our stay the first couple of nights. You advertise that we have a bar in our room that is checked and restocked each day. Our bar was not restocked the entire week. We were asked to go to a meeting not [... read more] realizing it was a high-sell time share 90 minute meeting. We thought we were attending a meeting to find out about our return information. We really felt intimidated. Our flight was delayed due to technical problems with the plane which was not the resorts fault, however, I waited 90 minutes while the transat representative was on lunch only to hear, nothing they could do about helping us book a room in Halifax for that night to check with the hotel representative. The representatives from the Now Laminar looked and me and advised not their problem and nothing they could do and went to the next person about their concerns. We found it difficult to get a seat at the pool, as most were reserved by placing towels on the chairs and empty most of the day. We also asked about an upgrade upon our arrival on Tuesday and were advised, maybe Sunday night, the price will be $40 or $80 depending on where were placed which we were willing to pay, But, this would really only have been for one day, Monday. I understand the resort was full, but there did not seem to be a problem of getting upgraded if we bought your unlimited time share for $27,000. This experience was good on many other fronts.

Excellent Resort

The resort exceeded all expectations. Staff were wonderful, very pleasant and attentive. Rooms and grounds were very well kept. Food was excellent. Beach was beautiful. Entertainment crew was amazing. Wonderful resort to visit.

Favourite resort so far

This resort is one of the most elegant properties in Punt cana. The surroundings are outstanding where ever you look. We stayed in deluxe tropical view and enjoyed the room immensely with its superb location to the beach , restaurants and lobby area. The grounds are immaculate and are in full view wherever you decide to walk. Restaurants are not reserved so its fair for everyone. The rooms are spacious and very comfortable. The evening entertainment is first class and non repetitive. Very  [... read more]enjoyable for everyone. We have been to Punta Cana many times and found this one to be our favourite.

Punta Cana 2018

We had a great time at the Larimar resort. Great entertainment team really engaging, great activities, food was good, but no real Caribbean food. There was an adults only restaurant that was 19 +, since we paid adult price for our 15 year old we feel we should have had access to this restaurant. Either that or have a youth price. Coffee portions were small, like 1/2 of a small everywhere in the resort. Teen's club was not what it was advertised to be... was a sports bar with some games for teens [... read more].The Xbox and Playstation were both broken. The bar that was in the "teens club" was an alcohol bar so men would be sitting around watching the game and drinking when it was to be a place teens could go and hang and grab a smoothie. It was advertised on line that there was a floating iceberg climbing inflatable in the ocean however it was not there. The rooms were very clean, bathrooms very clean everywhere in the resort, grounds very well looked after. Most of the week we received toiletries however about 4 days in to the stay we had to keep asking for them as they stopped stocking our room with them and it was really a pain to have to keep calling for that and also to have our fridge stocked. Without buying into the preferred club it would have been nice to have access to more than one main pool at the Now Larimar. The preferred club had 3 pools and we had 2, however one was a swim up bar one so most people in there were drunk. The other one was not at that resort but down the street. Beach was clean, seaweed cleaned up constantly, however the people at the pool selling excursions constantly were very annoying and the people selling their goods on the beach were as well. You couldn't just sit and relax without being harassed.

Amazing Experience

Out experience was amazing! All the staff (especially Edwin) were so great! We were a little upset at the sales presentation given to is though and would recommend everyone avoid it. Other than that, we had an spectacular holiday!!

Great Resort with fantastic staff!

This was our 6th visit to the resort and as always, we found it to be a wonderful vacation. Domyray Nunez was true to her word and we had a great room location and were well looked after. Special mention to Ronny (bartender in preferred lounge), Altagracia (server around the pool), Fraudicio and Alejandro (bartenders at preferred pool), and Modesto (server in buffet). The only problems we found were owing to the guests themselves. There were so many small children not being supervised! [... read more]. Parents seemed to assume someone else would look after their kids as they ran amok around the bar and jumped into the pool in front of our chairs. We were fortunate as repeat guests to have been upgraded by the resort management. However, for those who pay substantially extra to upgrade, it would be nice to have at least one area for Adults only. We also couldn't believe the number of people eating around and even INSIDE the pool! Come on people, use some common sense and follow the pool rules!

Great Resort

I had a great time. weather was perfect. I went to join a wedding party that left before me. Even that I went as a single person I had a beautiful time. I saw how the Family areas were separated for some more adult areas. The preferred package was worth the upgrade. I went for beautiful and relaxing time and that is what I got. The food was good and the staff were friendly with me.......I would go again

Best resort we have been to in the DR

We upgraded to the Preferred Status and we were completely satisfied. The private pools and bars were great, with canned beer, Crown Royal and other top shelf liquors also. Our server at the Sand Bar, Fraudicio(Freddy) was outstanding! He made our stay feel like we were the only ones at the Resort. The food at all of the restaurants was excellent. The resort was immaculately maintained and our room was top shelf. All of the staff and there was plenty of them, were always pleasant and happ [... read more]y. The only knock that we had is that our room was not ready and we checked in after 3:00. Finally got our room and had to wait another 45 minutes for our luggage to arrive. We would definitely stay their again and highly recommend this resort to all.

Great Resort

The grounds and hotel are exceptionally well groomed and maintained. The hotel is very clean and rooms are lovely and very comfortable. The food is excellent in all the restaurant's and service is excellent. All staff are very friendly and go out of their way to assist. Entertainment throughout the day and night is varied and you can either partake or not. Only downfall is the vendors on the beach trying to sell their wares or trying to get you to go on excursions! I would definitely [... read more] recommend this hotel and we thoroughly enjoyed our stay.

A little disappointing but great staff!

Great service. Lovely weather and fine sand beach. Food is ok. Beach is packed. Shade is coveted. Comfortable chairs are reserved for the preferred club and “special members’ Rooms are comfortable. Bathrooms could be cleaner. Gardens are lovely. Entertainment is cute, with the occasional real talent. Lots of activities are available if you want them. The pool area is standard nice but open only from 8-6 so no early morning or evening swimming. I would not choose this hotel again but my va [... read more]cation was quite nice for the price....about $1500 for a week including airfare from Toronto