Club Amigo Mayanabo: A preferred vacation

Of course, it all depends who you are, the type of vacation you're looking for and enjoy. For us, it's a pleasant place where one can find shade and isolation if needed. The personnel is very friendly and helpful. Over the years (10 times repeater, sometimes twice in the year),we've made good friends who are more happy to see us than expecting tips. Rooms are very clean. Food is adequate, although not very fancy. If you're looking for sunshine, beach and rest, this is the place.

Club Amigo Mayanabo: Hot and Sunny

This was my second time here and I intend to return again. The food was much improved over last year as was the selection but still only three star. The rooms are small, but always neat and tidy and I don't go to spend time in the room. The grounds and gardens are well maintained. The staff is great, always friendly and helpful. The beach is ok, the wind brings weeds ashore almost daily but they are cleaned up quickly. There are lots of shade shelters along the beach and loungers. The age of th [... read more]e people when I have gone, end of January would probably average around 40, very few kids at that time. This is very good value for the price.

Brisas Santa Lucia: Our stay in January

Very nice grounds and pool area. The beach was very weedy. The water at the beach was very shallow and we were not really able to swim. The staff were very nice and kind. The food was plentiful but repetitive. The 4 hour bus ride to hotel and back was very tedious.

Club Amigo Mayanabo: Great resort

It was the 3rd year in a row that we were at the same hotel, Club Amigo Mayanabo. We liked the people, we liked the resort and the weather was on our side too :). The entertainment team was great too. The only downside for us was that the music (either at the resort or at the disco nearby, I am not sure) was kind of loud up to 3 AM so it might be difficult to sleep before it stopped. I understand that some (younger) people might wanna party so late, but maybe it could be done in a way that w [... read more]ouldn't interfere with the night sleep of others. All in all we had a good time and we are eager to go back next year.

Club Amigo Mayanabo: Nice people

The people on the resort where nice with the exception of the ladies at reception. They are snobs and ignorant. These ladies are the face we meet first...according to my standards they make the place or break it, which they did. There is no beach. You need watershoes for the ocean. But even with watershoes it's no fun swimming in weeds. The pool needs a lot of work. The rooms are small and not that clean. Lots of cob webs and dust one the light fixtures. Killed a cockroach the last morning there [... read more]. I felt I got ripped off going to this resort. Which I will not return.

Club Amigo Mayanabo: another pleasant stay

we enjoyed a good week with the kind and beautiful people at and around Santa Lucia, staying at the Club Amigo Mayanabo. Muchas Gracias for all your graciousness and care of the turistas, it is appreciated.

Brisas Santa Lucia: Good resort

The hotel was nice, food was good, beach was lovely The service could have improved a little bit tho... They were all nice, but sometimes we felt a lack of caring or what not.. But overall good place!

Brisas Santa Lucia: Friendly Faces

I have been here many times and have always enjoyed my stay there. The people go out of their way to please you. The food this time was not as good as usual. The main complaint was cold soup and entrees. The omelet bar was very good as usual as was the pasta bar and thin crust pizza. The grounds keepers do an amazing job. The rooms are kept very clean and maids are always trying to clean when you are doing something away from your room. The rooms are dated and are due to be remodeled soon. The [... read more] music can be loud at times , okay for younger people but sometimes too loud for seniors. All in all a good bang for your buck.

Hotel Caracol: After 5 years is better

I was in Caracol again after 5 years. The resort is renovated. Bathrooms are nice and new. I had hot water everyday. (Some people complained that they did not). The beach was clean, however there were some weeds and rocks in the water. Food was ok. I like fish and Ihad it everyday. Staff is nice as always. In reality I can only complain about the weather.

Hotel Caracol: Nice place

Rooms are nice and spacious, food acceptable when there are no local tourists, entertainment poor, beach poor, lots of weeds and stones, no interesting places to visit, will not recommend !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

Gran Club Santa Lucia: The best place to be in Cuba!

All the staff makes you fell like family, they are the best, food is great never went hungry, pool was nice and clean everyday, grounds well maintained...I have been to many resorts in Cuba and never felt the way I did at the Roc, I was sad to leave and misd it already...will definitely go back!

Gran Club Santa Lucia: Never a dull moment

Always something to keep the entire family amused. And the best entertainers around. And the kids club lady bon bon will keep you children safe and busy for hours. Good food and drinks what more do you need.

Gran Club Santa Lucia: Don't go there

I have to admit in full honesty that alleys and green spaces are well taken care of The reception is OK, pretty on the ball But the rooms… The doors have a slack so if you are at the ground floor you risk stepping on a crab on your way to the washroom. About the washroom – you have to flush till you get hurt and maybe it flushes Well at the second floor you have cockroaches The food in the restaurant – uneatable, that is why everybody eats the food at restaurant at the Beach where  [... read more]one cook sells a daily average of 400 hamburgers, 250 hot dogs and 400 sandwiches The animation at the swimming pool is OK But the animation in the restaurant the 4 girls singing – whining cats (complain in a feeble or petulant way) Never mind that two of girls Anne and Claudia (members of the band Covarrubias Son) are soliciting money for sex and and go visit customers in their rooms. The beach is a disaster: weeds, reef, dirty all time and there is no music or animation Now if you get 3-4 rainy days from 7, definitely you regret the money you paid. Personally I regret such a bad review but that’s the reality I had to face.

Gran Club Santa Lucia: not so amazing. quality has dropped. price has gone up

not so amazing. quality has dropped. price has gone up Service and staff are excellent. but food , drinks and beach horrible. same food every day too much sea weed on beach not being maintained. i will not be return to this resort in future.

Gran Club Santa Lucia: Not the greatest

The hotel staff is very friendly, but lack of supplying correct inofrmation to guests. The food varities is very poor, if the desert is over they do not have similar, but different varitie to fill in, very disappointing. The rooms are provided to guests without making sure all the amenities are functional. Very money minded, first money then talk.

Club Amigo Mayanabo: Awlful...do not go

This hotel caters to wealthier Cuban residents. We were the only Canadians there and had trouble with just about everything. Passed over at the bar, people skipped ahead of us for buffet lineup, very strange atmosphere. The rooms are extremely outdated, it was like a scene from a horror movie. Bathroom light was attached by the white and black power connectors and secured with black tape to make connection. Our room was infested with ants, we had paid for ocean view, which was a little more [... read more] expensive, was placed on ground floor and told that it was an ocean view and we could not be moved because the hotel was full. The pool by the end of our week had turned cloudy and green, but the ocean water was difficult for swimming because of the amount of coral and seaweed. It is also a public beach so ALOT of solicitation. I don’t know what to say, just don’t go. It was a horrible week, do everything you can to save that extra bit of money and go somewhere nice I think no one should be advertising this resort for Canadians.

Brisas Santa Lucia: Run down

Very run down with lot of stuff not aviable. Staff not very friendly....surprise for Cuba Simple things like drinks hard to get .had to go out of the resort to get good food and drinks.not a good value for such a run down place

Club Amigo Mayanabo: Horror Story

I was aware that the hotel was a very old property and the grounds people and cleaning people are doing a good job with what they have to work with. It is very rundown and in a huge need a total makeover. My room had great A/C and hot water but other than that it was a wreck. Very badly painted the bathroom was in need of some major work, the mirror looks like it was installed when the hotel was built about 40 odd years ago. The clips supporting it were rusty and the rust was running down the w [... read more]all. The toilet was always running, the shower head sprayed water in all different directions. I do not think the bedding was changed all week as there was a mark on a sheet on the one bed I noticed the first day and it remained there for the full week. My room had three beds so I just moved to another. Granted the towels were changed daily. The maid was very pleasant to deal with and she was under severe management restraints so I can not blame her. The SUNWING site rates it 3.5 personally my rating would be 1.0 because I cannot go lower. The food was passable but barely. Liver was served 4 times in one week not a nice option. Beef was like eating shoe leather with a bad flavour. Chicken was really hit and miss as it was cut into such small pieces you could not tell what piece you were choosing. Roast pork warmed on the grill was ok but very dry in typical Cuban fashion over cooked. Smoked lag of pork (ham) was the best option of the week. Pasta was prepared as you waited with a very watery sauce. Again service was very good and I do not blame the employees. My two waitresses were excellent Yanaisy and Linet and very pleasant to deal with as well as the cooks. My one waitress was speaking to myself at length and she was told by the Captain that she could not speak with the clients as I understand Spanish I was not happy. This builds great customer relations. There was only one bar at the resort and generally service was very bad at one point waiting 15 minutes for a drink. One bartender and was overloaded with work. What they call the other bar area really had nothing. If you wanted a hot dog or hamburger past 3:00 pm. with bread you were usually out of luck. There was great coffee available though. Beer was available for a cost at $1.00 per can as there was only draught beer available at one location and long waits. Bottled water had to be purchased it was not included. The front desk staff were just horrific seemed almost as they were doing us a favour whenever they were approached. The beach was clean but entering the water was a nightmare for all of the seaweed. The worst part is no guests are allowed in the hotel even after I paid for my friend for 1 week. No explanation and was just told she was not allowed. ON the SUNWING page talks about enjoying a Margarita best of luck with that. Finding rum at times was difficult I have no idea about tequila.

Brisas Santa Lucia: Great experience over the years

We visited Brisas Santa Lucia more than ten times already. Again and again we want tp express our deepest gratitude to all the staff for the wonderful time we had at Brisas this May. Your care, responsiveness, kindness and help were the keys to our most pleasurable experience at your resort during our numerous visits here. My husband and myself are looking forward to having our vacation at Brisas next year again.

Club Amigo Mayanabo: Good resort

Hotel rooms are small and kept fairly clean. Excellent landscaping. Beach very nice. Food was okay except that the menu was same every day. Overall my personal experience has been fairly good. ..............................................................................................