Beautiful resort. Great staff The beach is awesome. Highly recommend this resort to anyone going to cuba the Asian restaurant is excellent as well as the international Could use a little more music on the beach during the day. But overall lovely place to visit.
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Jess -
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Playa Costa Verde: Always Stunning
We just returned from a week away at PCV. We’ve been going there atleast once a year for the past 4 years. This place is AMAZING. the highlights are the 24HR snack bar, stocked with food & drinks. The entertainment is great daily. The beach is gorgeous. The staff are the most beautiful, kind caring people you can find on earth! the grounds are well kept and beautiful, the pool & pool bar are where you find me most often ;). The rooms are dated , but for the amount of time you spend in them , the[... read more]y’re perfectly fine. beds are comfortable, water is hot, most rooms have jet tubs which is nice in the evening after a rain shower. If you’ve seen the recent news advisories about shortages and power outages , PLEASE don’t listen… this past trip had less shortages than previous years, despite the fact ; it is cuba and you need to keep expectations realistic … this resort has everything you’ll need. they had eggs, bacon, ketchup (on every table) lots of coffee and drink options. So don’t let the recent news deter you ! USD tipping is preferred , but do what you can … they’re grateful because Our help is what keeps them going… I recently saw a meme that says “FIBO” ( Fu*k it, Book it!) and that’s my advice for you ! Go enjoy the wonderful culture , the incredible service , the sun , sand and Sea .. and above all else the unmatched hospitality of the lovely Cuban people!!
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Private -
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Aston Costa Verde Beach Resort: Love this place
The hotel and grounds are breathtaking, all the workers and gardeners are so very friendly and hospitable.
The beach is paradise, it is one of the most beautiful I’ve ever seen, the tree line is only 100 feet from the water so it easily gives off this tropical vibe, the beachfront is in a protected bay so most days are calm crystal clear, water, snorkeling, and scuba diving are exceptional here
Food could be better, but there is always an array of choices
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Private -
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Gran Muthu Almirante Beach Resort: Awesome resort and service
Our second time at this resort and not disappointed. Beautiful facilities, rooms, pools, restaurants and beach. Can't say enough about the staff. Everyone from the bar, grounds, restaurants, reception, cleaners were so friendly. The food was very good too! Much better than is typically rumored for Cuba. We're hoping to return again before the end of this year and would definitely recommend.
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Starfish Guardalavaca: Overall good :)
Good overall, perfect size and capacity to have calm vacations.... Good room service overall , good room cleaning services, friendly staff, food is a 2/10 and some night shows involving dancing would have been great, like twice on 7 days.
Mostly senior/elderly clientele
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Private -
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Aston Costa Verde Beach Resort: great resort
grounds beach are all fine,found the buffets not as good as last year.. should not have mussells as main corse and then in several side dishes evidently batteries are in short supply for the shuttle carts,evidently other resorts have this problem
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Private -
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Aston Costa Verde Beach Resort: Amazing
Just recently stayed at the resort and our group was impressed. The rooms are a little dated especially washrooms but we went to enjoy the weather not the washrooms ?. The grounds are very well kept, pools are clean and the staff was super friendly. The food was what we expected in Cuba but you will not go hungry. Overall we had a spectacular time and definitely will be going back
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Jason -
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Aston Costa Verde Beach Resort: Watch out!!!
This hotel.
Well I'm not one to generally complain about things I usually go with the flow and find fun almost anywhere. However I must say something when it needs to be said.
The hotel staff were nice and friendly as always like Cubans generally are. Drinks flowed greatly and the beach was fine along with the ocean.
The food was, well... "It's Cuba" as they say, but selections are getting limited. Quickly. Fresh pasted only showed up on day 5 of 7.
However...WATCH OUT!!!!
Room [... read more]37314, for sure had bed bugs and I was bit many times. I wasn't aware it was bed bugs until I got home and had it confirmed by the doctor. I just assumed it was mosquito bites, but to be honest there was just too many bites to be consistent with mosquitos.
Sadly .... At least in this room, my room and the bed closest to the balcony, there are bed bugs.
If you travel to this resort do not stay in room 37314 and be aware that sadly Cuba is sliding down hill. There could be more rooms with bed bugs.
It's too bad the Cuba government isn't stepping in and helping themselves and their people. The people of Cuba need their government to step up.
I love Cuba, been there 10-times, but it is getting worse each time. And it could be my last trip to Cuba.
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Snoboy -
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Paradisus Rio De Oro: Quiet Adults Only Resort
Grounds are very well kept with some interesting Art and Decorative features if you take the time to look. Rooms are spacious but do lack a bit of maintenance. Yes your choice of English speaking TV channels is limited, but I didn't spend my Vacation sitting in the room watching television or staring at the inside of our room. Food choices were adequate at the Main Buffett as we as the Pool and Beach Restaurants considering the shortages being experienced all over the Island. The Gourmet Restaur[... read more]ants were however disappointing possibly due to my choice of orders, Don't order Steak!, I could see the marks where the Jockey was beating on it before it landed on my plate..... Good thing Buffet was still open. Weight Loss was not a problem and my clothes continued to shrink.
I would still rate this Resort above average for Cuba. Staff are extremely wonderful and if I had a Suitcase big enough, I would bring a few of them home.
GOLDEN Rule of Travel #1
If you travel and expect things to be the same as they are at Home....... Stay Home!
GOLDEN Rule #2
If all else fails..... Read Rule #1
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Judy -
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Brisas Guardalavaca: Brisa’s Guardalavaca for the win!
The hotel as usual was immaculate. The food wasn’t plentiful but we ate well and never went hungry. Those expecting Canadian cuisine go elsewhere. The grounds are well manicured and everywhere there are workers making it beautiful. Lots of hot water for showers, lots of bottled water for drinking. Staff is so very friendly everywhere at Brisa’s. There was a lack of liqueurs and mix, sometimes vodka. That’s out of their hands. Safe to go off site anywhere in the town. Love it.
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Private -
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Paradisus Rio De Oro: Amazing resort
hotel was very clean and good food we stil like the horse an buggy we did we went whit him to un hicking trail . One ouwer hicking to the caves .that trip was perfect an on top hy made un meal for us .So al together we spent somewere 4 ouwers whit him ,wolking plus diner on the farm fore the cost off $50 dollars were he was happy whit. this was un wonderful day we will never forget
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Private -
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Paradisus Rio De Oro: Great Time!
Overall great experience, you'll have a hard job finding a better resort in Cuba. Surprisingly good food, but fruit and vegetables were lacking the first couple days until an order arrived (still random shortages after that, no cola/no bacon). Royal service room was cleaned twice a day. No issues with towel/beach towels. Water in room everyday, beer and juice sometimes. Outside Shower was amazing, and lots of hot water. Main beach was better for swimming than Royal side, but Royal had better san[... read more]d with quiet atmosphere. Staff were mostly great, (and responded faster with $ in your hand). A lot of walking if you didn't want to wait for the shuttle which was unreliable at times. Infinity pool in royal side lobby has a stunning view. Recommend Royal side if you want a more relaxing vacation. Travelled solo and the single supplement was high ($500), which makes it overpriced but great value if travelling as a couple.
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Dana -
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Starfish Guardalavaca: Small and quiet
Rooms and public areas all very clean. Wonderfull staff. Food limited and small buffet, only buffet right now. Snack bar only when they have food, French fries and rice. No soda in less you pay for it $2. All mixed drinks mixed with orange or lime mix. No issues there for us was good. Not many people there under 100 so never a line up for anything and can always find a chair on the beach around the pool. Only issue was we never had hot water the full week there. Heated by solar but we[... read more] never had hot water. My only complaint but for me it's a big one.
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Fran -
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Aston Costa Verde Beach Resort: great resort
Unfortunately when we arrived on January 6 we were notified of a death in our family so had to return home so did not enjoy our vacation m.
We would like to commend our Sunwing Representative
Annabelle Carballido as if not for her we would not have known what to do. You can tell she loves her job and she cares so once again thank you.
Hopefully we can afford to book another trip with trip central
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Private -
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Paradisus Rio De Oro: Very nice resort.
Holguin is quite lovely. Had not been to the area before. We stayed in Royal Service which was very quiet, peaceful, and private. If you are choosing Cuba then you are accepting that limitations exist with products, food availability, etc. Lovely staff, kind service, and first stop for drop off from the airport. Love the outdoor shower with our room.
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Private -
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Grand Memories Holguin: Worst trip EVER!
This resort was by far the worst travel experience for our family of 4 over the last 25 years.
This was not what we expected for a week of relaxation and starting the new year strong! My son and I got stomach flu on the 2nd day, and I got elevated blood pressure due to absence of healthy food options. Considering health issues and lack of hotel food and accommodation quality, we decided to leave to resort on January 1 at 7:15 am resulting in rescheduling return flights with Sunwing representa[... read more]tive on December 31, 2025.
We have had 3 prior visits to Cuba in the past with a pleasant experience and having a reasonable expectation for travelling to Cuba. Knowing that Cuba offered lower standard for food and accommodations while providing great hospitality, safe environment and trustworthy staff.
This resort failed almost at every level as a 4.5 stars resort. I would rate this resort as a strong 2 stars!
The dissatisfaction was a general sentiment among many of the guests staying at the resort at the same time. It was almost a chaos! Many repeat customers were shocked and displeased with the current resort conditions – stating it was not like this before.
We were told by the resort staff that the resort was in middle of transition from one resort management company to another starting January first; and the current company had dropped the ball so to speak! They had stopped spending money to buy food and keep the right staff level.
We witnessed people to get special treatment from resort staff by getting scrambled eggs in a covered plate or beef while these items were not offered to others at large.
Food Quality
The food variety was limited and unacceptable for a 4 star plus resort. Basically, the food options were hot dogs cooked in 3-4 ways (fried, boiled, and cut in tomato sauce), rice and bread. There was no vegetarian option – only green peas, shredded carrot, and cucumbers or tomatoes on some lucky days (never both at the same time). The resort did not offer a health-conscious option. There was no consideration for food allergy.
Given that my son had a severe peanut allergy and my daughter was vegetarian, we were faced with a high risk of life-threatening allergic reaction for my son and no food options for my daughter.
It was an effort to find something to your liking to eat. And we were not alone! You could watch people taking a couple of full circles around the food stations and leave with empty plates or a couple of items. You were basically forced to eat something so not to starve!
In the buffet there were 3 hot food cooking stations in the evenings (pasta station, taco station and grill station) – all with the same 3 or 4 ingredients (-green peas, sausage, ham, cucumber). -To get food from these cooking stations we had to stand in the line for 50 mins to an hour (we timed it). Pasta and taco stations offered pasta and taco with the same ingredients of peas, cold cut hum and cucumbers, while the grill section offered chicken only.
After standing in line for an hour, we would realise that it was not worth it because the food was blunt and unsafe to eat due to ignoring food handling safety procedures.
Salad bar was canned sardines, one type of cold cut, shredded carrot, and green peas. There was no greens salad bar, tomato, cucumber, cheese. The New Years eve food selection did include 2 types of cheese; however, it was sprinkled with peanut and peanut butter on the same plate. Not an option for someone with peanut allergy.
The soups were salty with fatty pork stock.
The dessert included Jello in yellow and orange colour, and melted ice-cream pool.
The only juice option was a mango juice, no other options.
There were no fresh or dry fruits at all except for New Years Eve dinner at the buffet that offered grapes and apples. We realised that people were simply taking the fruits to their room so that they can have some fruits the following days.
The breakfast did not include simple things like eggs, yogurt, fruits, etc. Eggs and yogurt were offered in the premium section only. Since when items such as eggs and yogurt are considered premium items?
Food Handling and Service
The concept of safe food handling was foreign to the resort staff. The service was extremely slow with long lines. It would take 40 to over 60 minutes to get food.
There were no food labels. Important for people with allergy or certain food preferences.
The first night, the lady, working at the fajita station, would add ingredients with her bare hand while touching everything else with the same hand through the cooking process.
The second night, the guy, working at the fajita station, would use the same fork to add raw chicken pieces to the grill and later to add diced cucumber to the already cooked fajita and chicken. A serious risk of getting salmonella.
The chicken breast pieces were not fully cooked. You could spot uncooked pink parts. This issue was shared by many others. Again, a great risk of getting salmonella.
There was no serving spoon in the jello bar. Meaning, individuals had to use their own spoon to get jello from bowls.
The other food stations shared a single tong among 4/5 types of salad or food.
It’s not an exaggeration to say that the buffet was filthy (the floor and the food cooking stations). We saw cockroaches crawling on the food cooking station.
Wait staff in the buffet were unfriendly, slow and nowhere to be found. There was no one to seat you or fill your glass with water or ask what kind of drink you want. If we would find a waiter and ask for water, it would take 30 mins to get it after numerous reminders.
Room
Initially, we were given 2 rooms both with king beds for us and our children. Later, they switched us to 2 rooms with double beds as they could not resolve the issues with the initial rooms.
They were cockroaches and bed bugs in the rooms.
The door latch was missing from inside.
The balcony door lock was not working.
The safe door was not closing.
There was no working TV or working room phones.
The room door was not easily opening with the card. We would get stock outside our room with frustration.
The air conditioning controller was broken – not able to adjust the room temperature.
There were coffee mugs in the room but no coffee machine.
There were only two towels in the room, so we had to use the same towel for face and shower. Towels were not changed daily.
There was no extra toilet paper, whatever was on the roll.
The room fridge only offered one bottle of water.
There was no internet in the rooms.
Main lobby
The water dispenser had no water only filled with ice for hours. The staff didn’t make the effort to refill with water.
You could always spot dirty glasses, cups, and plates on the tables. There was no timely cleanup.
Public Washrooms
The washrooms were filled with unpleasant smell either due to aging facility or not timely cleaning. The washrooms did not have operational or refilled soap dispensers. Door locks were broken.
WIFI / Phone System
Weak and unreliable WIFI. WIFI only worked at certain areas – could not stay in touch with family members in the resort.
The phone in the rooms didn’t work - no dial tone. Could not call the reception for a service request. Since most of the things were not operational in our room, we had to physically walk to reception to ask for it to be fixed.
The resort didn’t have landline to make a collect call. Had to use own personal phone.
Beech and Pool
The beach and pool areas were not attained at all. We never saw a resort staff to clean or put chemicals in the pools. The beach and pool chairs were broken, dirty and misplaced, dirty paper cups all over, garbage and seaweed covered shoreline.
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Private -
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Aston Costa Verde Beach Resort: It's Cuba!
I have been going to Holguin, Cuba for many years and will continue to do so. However, I do not go for the resorts but for the people and friends I have made over the years. The staff at the resort are doing their best to serve their clients but they can only work with what they have.
The good: The staff are amazing, the rooms, although dated are clean and comfortable. The beach and the sea are absolutely stunning.
The bad: The food is no longer appealing to me, much of it appeared and taste[... read more]d to be reheated leftovers. The was no fresh fruit or vegetables, butter or fresh juice. I no longer go to the al a Cartes as there is no variety in that either and the food is tasteless. There is also a shortage of staff to serve the clients, and I noted many were very upset with the long wait times. The lack of loungers at the beach and also the pool caused some difficult interactions between clients and staff.
Although I did not get bitten by a mosquito due to using a Deet insect repellent daily, the chikungunya virus is rampant in the area, and I did not once see the resort fumigating for the mosquitos as I had in past. Many of my Cuban friends, including resort staff, have been sick with the virus.
The resort owners need to put some money and effort into upgrading the resort otherwise I foresee many clients like myself not returning.
My opinion is that the resort is not a 4-star as listed on the Trip Central site, but more like a 2.5-star.
The value for the money is no longer there.
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Marzipan -
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Playa Pesquero: Newbies: Read This!
We've been travelling to Cuba almost every year for almost 40 years and Playa Pesquera certainly is the resort I like the least. Let's stick to the facts, not my likes and dislikes. This is a snapshot of my week there in early February, 2026.
The Air Canada Vacations Rep was Missing (Inaction). The orientation meeting was very poorly done. Misinformation on tours and no orientation to the grounds at all. This is a huge resort and it is easy to get lost (especially at night). Signage was poor.[... read more] Washrooms not marked or not marked with men/women.
The food was poor but this is not a complaint. We ate much better than the average Cuban. Fish Beach has no fish. Cuba is surrounded by water and there was no fish. They did have lots of tinned sardines however. Luckily at the hotel the liquor, wine and beer flowed freely.
The week we were there, large groups of family and friends arrived and took over the hotel. The noise levels in the common areas was intolerable. Wild children ran freely!
Members of the hotel Facebook page do not always tell facts and can actively gaslight dissidents . They also tend to be rude to anyone who disagrees with them.
The grounds of the hotel are attractive and well-kept. The workers are helpful and pleasant. The hotel pool is expansive with lots of palapas to keep you shaded. The same goes for the beach although it is rocky in places.
The hotel allows smoking in common areas. Remember non-smoking seats on planes? Music provided was mostly American. No big show. Actually there might have been but we have no way of knowing. Remember, no signage.
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Babzi7 -
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Paradisus Rio De Oro: very good choice
Taking in account situation in Cuba in my opinion it is the best option. I can not talk about food inthe buffet since we never use it. We booked the Royal Service for 11 days and it was money well spent. All meals we ate in a la carr, including breakfast lunch and 5 different restaurants. No complains whatsoever. There was no butter only margarine and no Cola in the resort, sometimes they were out of certain alcohol brands but manageable.
The resort is beautiful and well managed the staff [... read more]is very friendly. Again for Cuba, very good choice. They have very high number of returning customers, warning mature customers and the Royal Service side is very quiet.
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Private -
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Aston Costa Verde Beach Resort: Not the greatest resort
Very nice place to stay. Although no entertainment at night, mainly elderly people and children visiting. Service is extremely slow and we had to go to front desk 4 times before our sink could have a pipe attached and we could use it. People are nice. Not always the cleanest. Food is not the greatest.