Our Verified Customer Rating 3.6

Our Verified Customer Rating 3.6

(423 Reviews)

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Private  - 

Verified Purchaser

Hotel Atlantico: Atlantico Resort

Great location over the beach, very friendly service. Unfortunately, positives were offset by the lack of long overdue maintenance to the building and its surroundings, what finally forced us to move to another hotel.

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Private  - 

Verified Purchaser

Hotel Atlantico: Atlantico hotel

Very good location, old hotel , good bar , not very clean room, small pool, i recommend this hotel sor good beach and bar , it is near havana so you can enjoy both beach and history , for a three star hotel it is acceptable , in the rooms toilets are old , for safety box and wifi i paid extra money

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Terry  - 

Verified Purchaser

Iberostar Grand Packard: Just OK for a 5 star.

Room was great, clean with great ocean view. Although water pressure was an issue. Staff were super friendly and help full. Facilities are clean. In room coffee maker was awkward to use and produced weak coffee. Food was just so so in the main resturant. Has to send one meal back as it was served cold. Preferred to eat at local places in the city. Need more food selection in tapas bar. Quality and quantity in the breakfast buffet was excellent. Some of their systems are awkward , but t [... read more]

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Yushan Li  - 

Verified Purchaser

Blau Arenal Habana Beach: Very good hotel

We stayed 7days and very satisfied with this hotel, clean, safe and nice stuffs. We don’t have any complain for food because they already try their best to serve tourists. Also the hotel is very convenient for people to Havana.

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Private  - 

Verified Purchaser

Blau Arenal Habana Beach: Excellent resort

I stayed at Blau Arenal for a week. I was incredibly surprised and happy with the resort. The rooms were spacious and clean. The food was good. The beach was lovely and it was a short trip on the shuttle to Havana. The staff was kind and accessible. I have zero complaints and would recommend this resort to friends wishing to combine a beach vacation with accessibility to Havana.

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Private  - 

Verified Purchaser

Blau Arenal Habana Beach: Lovely Surprise

This place exceeded my expectations. It was clean and comfortable. The staff were very welcoming and friendly. The rooms are a bit dated but better than I expected. We made use of the gym, pool and beach. I also enjoyed the musicians who played one night.

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Private  - 

Verified Purchaser

Iberostar Grand Packard: Very fancy

This hotel is top of the line. The buffet breakfast is excellent and high quality. The pool is spectacular. The room was perfect. it is worth paying about 60 US per week extra to get an external view of the ocean. Hugh

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Private  - 

Verified Purchaser

Hotel Inglaterra: less than an amazing hotel

Fantastic location, that's it. Bed, room, balcony are all too small for 1 person, let alone 2. Most staff are indifferent at best, with a few that are excellent. I stopped going to the rooftop bar because of difficulties with the staff. I stopped going to the outdoor cafe after they continuosly ignored me or just flat out didn't bring my order. I used to go to the Inglaterra, as a visitor, on my every trip to Cuba. But as an actual guest, I've lost any desire to ever return. To be fair, i [... read more]

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Private  - 

Verified Purchaser

Marazul Hotel: Sufficient if somewhat run down

This must have once been a glorious resort. However, they seem to be suffering form lack of funds post covid and the property is a bit run down. But it is clean, staff are friendly, food was good. Beach just across the road.

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Private  - 

Verified Purchaser

Mystique Habana by Royalton: Fabulous

I would give this place 10 stars if I could. Beautiful premises, prime location, great quality food - this place has it all. However, what makes it truly unique is the quality of service and the personalized touch. The staff is professional and friendly and the hotel managers, Eric and Pavel, truly go out of their way to get to know their guests’s needs and will do everything they can to make your stay just perfect. You will not regret your choice if you decide to stay here, I already look for [... read more]

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Fiacost  - 

Verified Purchaser

Blau Arenal Habana Beach: Great time, wonderful hotel

I would like to begin saying that I always received an excellent treatment from the entire hotel’s waiters and waitresses, bartenders, housekeepers and front desk personnel. The rooms, bathroom and the hotel in general was very clean and well maintained, the pool was terrific and also very clean and organized. There were plenty of hardware and furniture for seating and relax all around the pool and on the beach. The beach was also very nice with plenty of white sand and transparent waters full [... read more]

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Private  - 

Verified Purchaser

Nacional de Cuba: One of havana top hotels

Very good location, large and comfortable room and beds, nice pool , very amazing night show, very good breakfast, safe place . Only problem with room was no cofee maker or tea maker, large room and bath, relatively nice staff I recommend this hotel to others, it was already a famous casino and at present it is choice for diplomates

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Private  - 

Verified Purchaser

Hotel Inglaterra: A Happy Stay

This is the oldest hotel in Havana and we have enjoyed our stay there. The room was comfortable, the staff friendly and attentive, and the breakfast was good. We especially enjoyed the rooftop terrace at night with its lovely views, and the terrace at the front of the hotel, which offered great music throughout the day.

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CamGuthrie  - 

Verified Purchaser

Mystique Habana by Royalton: Brand new renovation of a classic 1943 building - Wonderful place to stay!

Ten out of Ten ! The Mystique Regis hotel provided us with a marvelous place to stay while we explored the heart of old Havana. Our room on the second floor was gorgeous and had 16 foot tall ceilings! Bed was comfy, all furniture and fixtures were brand new, lots of room, good A/C. Breakfast on the 7th floor was great (eggs how you like them with a large selection of meats, cheeses and fruits) and the staff were always friendly and efficient. We never got tired of the panoramic view from th [... read more]

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Private  - 

Verified Purchaser

Hotel Vedado: Friendly staff

The hotel public place and room were very clean. The hotel name should be Saint John’s not Hotel Vedado. The breakfast had natural fruit juices. Eggs, omelettes and assorted vegetables and fruits. One day we just got a plate of cheese and bread.

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Private  - 

Verified Purchaser

Blau Arenal Habana Beach: A Quick Getaway in the Sun

The hotel was beautiful and the rooms were better than expected. The bartenders and food staff were fun, cheerful people. The food was good and nobody got ill (which is a worry for some in the tropics). The beach is outstanding... soft sand, shallow, very warm water, no seaweed or critters that we saw. We took a daytrip to Havana on the hotel's shuttle and enjoyed the city. It was quite empty at the resort so there was plenty of room and chairs everywhere. We'd certainly consider the hotel [... read more]

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Private  - 

Verified Purchaser

Hotel Atlantico: Bad hotel

Unclean rooms and in bad conditions Poor food and beverages quality Poor entertainment Not honest staff No free wifi The beach was nice but they need to update their lounge chairs and umbrella very bad conditions 😒

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Private  - 

Verified Purchaser

Blau Arenal Habana Beach: Better than expected

Booked due to proximity to Havana. We spent minimal time on the resort. For the price it was better than expected. Clean. Beautiful pool and great beach. Cuban resort food is mediocre unless you go to a 5 star. Not much to do at the resort but good spot to stay if you want a nice beach with quick access to Havana. Staff was good

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Charmaine  - 

Verified Purchaser

Marazul Hotel: Beautiful Resort and beach

I was very happy with the grounds and dining service. The bar was well stocked and people wet very friendly. My only complaint is the VIP service I paid an extra 100.00 for and I did not receive and of this. No beach towel, no ocean front veiw, fridge was not stocked as stated and no Cartier service or the rum as promised when I booked it and the service e desk should have given more information as to the bar on the beach when I arrived and where to go to get a towel ect......

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Private  - 

Verified Purchaser

Hotel Atlantico: Depressive feel

The resort had basic necessities but an overall depressive feel to it. It might have something to do with the attitude of the staff as it felt like no one liked working there. Asking for anything was a challenge because the staff would give us attitude for doing so. It almost felt like we were made to feel bad to ask for necessary things, like water and toilet paper. I booked it knowing it wasn't a 5 star hotel but figured we'll just be using the beach and going to Havana, so it wouldn't matter. [... read more]

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