We had a great time the resort was wonderful. Call outs to Luis at the front desk, got us the best room ever, Marianeili at the beach bar, such a kind amazing person, Nayeli at the beach bar, such a sweetheart. Patricia at the main lobby bar, awesome waitress, Fernando at the Don Pablo, great waiter. All of the cleaning staff, our room was spotless and we got turndown service every night.
Overall excellent experience, excellent staff.
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Craig from Canada -
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Bahia Principe Escape Bouganville: Almost a great place!
What did I like?
It is a beautiful Resort with multiple pools and the beach/ocean all in a surprisingly compact area.
I did not play this trip but the golf course and its facilities look amazing!
The rooms are very nice and clean and the housekeeping staff are all sweethearts.
The a la carte restaurants are fantastic. Outstanding food with great service.
At night, the lobby area is a fabulous gathering area for everyone.
I don't know if it was the booze or the bartenders but the mixed dr[... read more]inks/frozen drinks/cocktails were the best I have ever tasted in my life! They were SO good!
What did I NOT like?
Air Transat flies into Punta Cana. Why? La Romana has an airport!
If I had known this ahead of time, I never would have booked the trip. We had a 1.5 hour bus ride from the airport to the resort (and then back again). The bus driver never went slower than 130 kph and people were KILLED on that shuttle the day after we arrived!
The male staff were great. The female staff were also with the very noticeable exception of those working in the bars and restaurants. To say they were indifferent would be an understatement. To say they really don't give a rats behind if you ever see your drinks would be closer the the truth. No smiles. No interaction. Their attitudes were "What the Hell do you want?" and "Why the Hell are you bothering me right now?" All with a miserable look on their faces.
The buffet was fine but it seemed like it was the same food every time. A limited selection.
There had to be 400 people in the lobby area for karaoke night. Everyone was having a really great time. And then we were suddenly stopped so that some performers could put on some crappy show. Within minutes, the lobby was empty. What a stupid move!
Verdict
Eliminate the bus trip and put a smile on the female servers and this place is close to Heaven.
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Private -
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HM Alma De Bayahibe Hotel: Ok resort
Beautiful Grounds,
Small room, we had partial ocean view room. Front desk staff was nice and activation team was great!
All other staff need to up the game!
The most unfriendly ive met in the DR,
No service in the buffet, its more like a cafeteria help yourself to get drinks of any sort.
I guess the good thing is you save on tips! No bottled drinks in your room at all accept water.
The cleaning staff were great and attentive.
The two ala cartes were ok,
For me it was tricky as I have a [... read more]shell fish allergy.
The pools were clean!
It looked like a full house last week when we arrived, however there is not enough seating at all for everyone!
Have to set an alarm for 530 am to get a lounger anywhere.
The seatinng in the lobby bar maybe holds 20 people of a couple hundred there, the pool bar doesnt hold that much more.
The music at sunset was great!
The sunsets are stunning.
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L Belliveau -
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HM Alma De Bayahibe Hotel: Small resort = great vacation.
Nous avons été bien accueillis le 21 février 2026 vers 23h00 et nos chambres nous ont été attribuées. Il y a eu un problème avec le lit cette nuit-là, mais le lendemain, nous avons été relogés dans une autre chambre en bon état et répondant à nos besoins. (Excellent service de la réceptionniste Joneisy Sarmiento).
La chambre était très spacieuse et bien entretenue, le lit confortable et un mini-frigo était également à disposition. Le buffet était excellent et le service impeccable. La variété[... read more] et la qualité des plats étaient satisfaisantes pour un petit complexe hôtelier. Les jardins étaient bien entretenus et propres, et les belles piscines, propres et donnant sur l'océan, étaient accessibles tous les jours. L'accès à l'océan pour la plongée avec tuba ou en bouteille se fait par une échelle qui, soit dit en passant, a été réparée (deuxième marche). Nous avons aperçu une tortue de mer, une baleine et d'autres magnifiques créatures marines.
Le food truck n'a été ouvert qu'une seule journée, car il a été remplacé par un nouveau. Pendant ce temps, il était possible de se restaurer au bar. La nourriture était bonne et de qualité. (Hamburgers, frites, rondelles d'oignon, ailes de poulet, nachos au fromage, etc.)
Le service au bar était moyen, tout comme la qualité des bières et des autres boissons. Pour des bières ou des alcools plus raffinés (Jack Daniels, Baileys, bières en canette ou en bouteille), un supplément était demandé.
Dans l'ensemble, nos vacances ont été excellentes et nous comptons bien retourner dans ce complexe hôtelier pour profiter de tout ce qu'il a à offrir.
We were well received on Feb 21, 2026 at approx 23h00 and were assigned our rooms. Issue with the bed that night but the next day we were moved to another room which was in good condition and met our needs. (great service from the reception Joneisy Sarmiento)
Room was very spacious and well maintained, bed comfortable, bar fridge also included. Buffet was excellent and good service from the staff.
The variety and quality of the food was good for a small resort. The grounds were well maintained and clean, beautiful and clean pools were available everyday overseeing the ocean. Access to the ocean to snorkle or scuba dive is available via a ladder which by the way is repaired (2nd step). We saw a sea turtle, whale and other beautiful sea creatures.
The food truck was opened only for one day as it was replaced with a new unit. During this time food was available at the bar area. Food was good and of good quality. (hamburgers, fries, onions rings, chicken wings and nachos with cheese etc.)
Bar service was mediocre so was the quality of the beer and drinks. If you wanted higher end beer or alcool (Jack Daniels, Baileys or canned or bottle beer) a fee was required on your part.
Overall, our vacation was great and we do plan to return to the resort to enjoy what they have to offer.
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Jamie2997 -
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Bahia Principe Explore La Romana: Amazing resort and trip advice
The resort was great we upgraded to the bouganville which was also amazing! Only thing I would change is the air Canada rep falsely advertising excursions but other than that all and all a great experience from day one booking right till getting home
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Daisyflower -
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Bahia Principe Escape Bouganville: Came home happy with our choice
The resort is beautiful and the size is perfect. You would never know the place was at full capacity. Lots of space at the beach and the best part is that you could enjoy the beach at night as its a cove with only Bahia resorts and residences. The food was good with lots of great veggie options too. Our group of six left rejuvenated and happy with our choice. The only negative would be that the water wasn't clear. Not a deal breaker for us.
We had a perfect 1 week stay at this resort and the only regret was that it wasn’t long enough! Clean rooms, friendly staff, great food and variety of food.Grounds are well cared for and areas (walkways etc) are washed down every night Waiting for shuttle to airport was a little scary. Needed to check out before check-out time to shuttle over to the Grand where you are transported to airport. Also prepare snack because restaurant at the grand is not open that early.
Bouganville is a lush and beautiful resort. But the best of the resort are the people! From the executives to the everyday staff…always helpful and genuinely interested in making our stay memorable. Thank you.
The animation team are terrific! Thank you Anna, Nicky, Marielys, Maria, Caramelo, Francis, Jose for your joyful enthusiasm, smiles, fun and especially taking the time to dance with those of us who are ‘loco for bachata ?’! And welcome to Christian!
Thank you Bouganville for a terrific[... read more] 2 weeks! This was our 2nd time at Bouganville…and we’d been at La Romana 10 years ago. I’m sure we will be back!
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Jake -
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Bahia Principe Escape Bouganville: Very nice Hotel.
The specialty restaurants need total improvements.
No shows in the main theatre.
Very large grounds, although kept vey well, sometime it is confusing.
Food in common restaurants very well.
No ocean view from any building, due to low rise styles.
The beach very well situated and clean, with many trees.
Too far from the airport, and not close to any city.
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Private -
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Bahia Principe Escape Bouganville: Great resort!
The hotel room was very spacious and clean. The fridge was regularly stocked and towels replenished. The grounds were well kept. The buffet was very good and there was a nice variety of Ala Cartes that we could book pre-trip.
The place is very luxurious from beginning to end. The location on south shore is one of the best things about it. A great beach area. The buffet is quite good but beware that all buffets suffer the same hum-drum-ness. The ala carte restaurants are tremendous but book as soon as you can, they get booked up.
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Private -
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Dreams Dominicus La Romana: Great Family Vacation
Everyone had a good time and enjoyed the resort. The beach is fantastic and the staff are welcoming and very friendly. It was worth the extra money to enjoy the amenities of the Preferred Club. We wouldn’t hesitate to return.
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Private -
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Secrets La Romana: Amazing Resort
This resort was fantastic! The staff were very friendly and helpful. You were made to feel special from the moment we arrived until we departed. Our room was beautiful. We had a private patio and swim up pool. The food was amazing. We visited the Japanese restaurant twice for the hibachi dinner which was excellent. The buffet had lots of variety along with fresh fish and salads. We were booked in the Preferred Club which gave you access to a lovely snack area. There also was a cafe offering capp[... read more]uccinos, espresso and fresh desserts and pastries. The only negative I can mention is the Preferred Club beach which was too small for the amount of lounge chairs and people, making it very crowded. The pool area was very nice and less people so we tended to hang there instead.
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Jennifer -
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Bahia Principe Explore La Romana: Amazing Resort!!!!!
Day 1. We missed the first day as our flight was 3 hours 45 min late from Halifax. The airport was a complete mess. It seemed as though the ground crew were having fun or completely horrible at their job. The entire plane had to search for luggage. One piece of mine was on the MINNEAPOLIS belt. The other was on the PARIS belt. Over 90 minutes to search for bags. Our agent at the airport then asked why we kept him waiting????? Wouldn't the Air Transat Rep already know our flight was late?[... read more]
Then another 15 min or so to find our drive. We ended up getting to the hotel at 7pm. So we lost our first day. One passenger mentioned a 400$ refund each because the delay was over 3 hours. I asked the AT rep at the airport. He said to ask our rep at the resort in the morning. Couldnt find them the next day. So we went on the AT app and filed our "more than 3 hours delay" request. The app told us we were past the 48 hour window....which I didnt understand as i filed it at 7:45 am and our flight left at 1045... so i was in the 48 hour window by 3 hours) Still waiting to hear back from Air Transat. Which I'm sure will be a nightmare.
Day 2-10. This resort is gorgeous! The buffet was amazing. Zero complaints about anything to do with food. We spent the first day at the pool as the beach had no available chairs. Pool was nice. Clean, great shade when needed. Beach buffet was great! We had gorgeous lunches... again, no complaints about food.
We signed up for an excursion. (CATALINA BEACH) Snorkeling, beach time, a meal, then home. We DO NOT RECOMMEND!!! The boat ride to the Snorkeling area was horrible! Open water, alot of waves, and the Captain hit every one! If you have a bad back, do not take this trip. 45 minutes of pounding the waves to get to the Snorkeling area. Upon arrival, we were to snorkel for 1 hour. I was the last one to get off the boat and folks were getting back on. Not even ten minutes in the water. Zero coral! Zero fish! Zero anything to see! We got to the beach. Disappointed as the beach was dirty, chairs were broken( 75% of them). The bathrooms were completely disgusting! Doors didn't lock. The water in the toilets looked and smelled like feces, the water from the taps to wash your hands was brown and smelled horrible. This was also to be an "all inclusive " excursion, but the Bartender wanted 10$US for 1 beer. He said "when we eat lunch, the beer will be free." That was a 3 hour wait for lunch. The water on the bar to drink was free. But the cups were dirty, and the water was in a very dirty Gatorade jug.
The beach was not nice at all. We were told we could walk a ways down to another beach. When we got there, signs and security said it was private and we couldn't stay. That looked like a nicer beach. The food was OK. Then another hour's wait to board the boat to go back to the resort. 45 minutes hitting every wave again.
That day, besides missing our first day, was a bad day.
We found a spot on the resorts beach that was a bit nicer. And spent most of our days there.
The staff are amazing! Oscar (our waiter in the Buffett) was super friendly, and went above and beyond. Cappuccino machine was in the dining room for people to get their own, but Oscar brought them to us. Same with the mimosas. Folks could pour their own, but Oscar wasn't having it. Every meal we sat in his section. During his days off, the room actually felt different. He has very good energy, and always brought smiles and laughs to everyone he interacted with. Our Chambermaid was great! The rooms were spotless, the bed was comfortable, and anything we needed was taken care of. We didn't take in many shows at night. The ones we did were OK.
They day we left was a long day. We had to be out of our rooms at 6am to meet our driver for 7.our flight home was uneventful and even with a snowstorm, Air Transat was the ONLY FLIGHT TO TAKE OFF FROM HALIFAX(to the DR) and the only flight to land that day (our flight). So instead of a10 day vacation, we had only 8.
The only "cons", besides losing a full day and the excursion, was the pool entertainment. Very loud and hard to understand. The music was deafening! There is only one pool so you can't get away from it. And the smokers. They had a designated area outside the lobby for smokers. That was nice and we could enjoy ourselves in the beautiful lobby . They should have no smoking at the pool. Like the BP in Jamaica. That was a welcomed treat to not have to take in 2nd hand smoke. We thought at first it was no smoking as there were no ashtrays.. but I guess we were wrong.
We won't go here again. Not because of anything wrong with the resort, our ALL INCLUSIVE days are now behind us. Our future travel will be to Europe UK etc
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John -
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Bahia Principe Escape Bouganville: Wonderful time
This hotel was everything we could imagine. The property is beautiful and well maintained. The staff and service were exceptional. My wife is in a wheelchair and this is one of the most accessible resorts we have been to.
Great staff, clean grounds, rooms were good. Nothing to complain about ? Not the place for singles. Lots of hot water. At times chairs were a bit of a challenge to find. Beach was fine sadly too many jelly fish in the water.
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Carl87 -
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Bahia Principe Escape Bouganville: Definitely a 5 star resort!
This resort explefies a 5 star experience; with its attention to detail in all services provided.
From the gourmet food, and the diversity of the menu, to the amazing waiting staff, pool entertainment staff, and helpful front desk staff.
The landscape, rooms, pools, beach and bars were all super clean and picturesque.
We love this resort, we have been there 3 times just returned this past week and plan to go back next January and extending our stay to 10 days or 2 weeks. It's a beautiful boutique style resort, small everything close is close by, the rooms, restaurants, two pools and beach. The food is amazing at the a la cartes and buffet with lots of choice and all delicious. It's well kept up and staff are constantly cleaning around the resort. The ocean isn't crystal clear but don't let deter you it's very[... read more] calm as it's in a bay, no big waves or undertow. We love it there.
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Vicki -
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Bahia Principe Explore La Romana: Great Value for Money
Hotel was very clean in a well gated location which made me feel very safe.
Food was fantastic!
Beach and pool areas were awesome.
Staff were very courteous, helpful and friendly.
Night shows were good but a couple seemed a bit unorganized. Could be fixed with better communication ie location and content
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JimG -
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Bahia Principe Explore La Romana: Very Nice Resort
The facility is very nice. Friendly staff, very clean and overall well maintained. The rooms are clean although they have started to look a little tired. I was a little irked over the lack of hot water. After a five minute wait, the best I could get was tepid. Nice to get home and have a hot shower.
Beach and pool area were great. The self serve restaurant was good. Lots of selection. Try and stay away from the standard house wine. It’s brutal. The à la carte restaurants were very go[... read more]od.
If you’re a golfer the PGA course is excellent.