Extremely Disappointed! Will not recommend! Go elsewhere!

There is so much that we want to share regarding the resort Viva Wyndham Fortuna Beach, but we want to be fair and factual with our comments. We have travelled extensively, so do have comparisons to guide us. First the positive things! The staff are excellent and do everything possible to ensure you have an enjoyable stay at the resort. The Beach is first rate and very beautiful, you could walk in either direction for a very long time. The Pool area is clean and recently refurbished, including  [... read more]the Beach Bar. Now, here are the many, many areas for improvement. This is undoubtedly the worst resort we have been to including Cuba! This resort should be closed for major renovations. It is old and you see this everywhere. The main lobby is disgraceful and gives a bad first impression. The Theater is like a Barn with cheap white plastic chairs. The large bar area needs some new clean furniture. Glasses on tables are picked up regularly, but no one wiped the tables for the entire week. The food is tasty but very limited in variety. Meals are always cold! Nightly entertainment is limited to the same one person playing every night. Repetitious! Need a variety of performers for the week. The nightly shows were at a "high school" level. No doubt these kids worked very hard to put on the show. Paid for a "Superior" Ocean View Room and was placed in the furthest building from the ocean with a "glimpse" of the ocean. When I enquired about this, was told the resort was full!! The Sunwing Reps were not helpful and was only focused on selling day trips!! I should be refunded the "extra" we paid for this!!!Admittedly our room was recently repainted so was okay. Had problems with room lock which was not resolved! Had issues getting in and out! During the nights both doors rattled with the wind giving the impression that someone was breaking in!!This Resort needs a total reno job! Some of the common areas need a deep cleaning. It would benefit the resort to have focus groups to get input on the improvements needed. Using a double-decker bus to transport guests to and from the airport is senseless because more than 50% of the guests are seniors and had difficulties getting to the upper deck. Some were breathless and unsteady when they got upstairs. They were unhappy! The lower deck was for luggage only!! Would like to speak directly to a Resort management Rep!!! But not available or just don't care!

Had a blast!

Food was fabulous, top notch. Rooms were fine, nothing special but super clean. Staff were great. Friendly, safe atmosphere. Dive shop was full of good people. Absolutely nothing to complain about. Would definitely go back.

Awesome place!

Resort was great. Beautiful beach, food was good. My only complaint was the transportation. Open air double decker bus on the windiest day. Sunwing could of done better.Viva Fortuna Beach is definitely worth a visit.

Very nice clean resort

The entertainment was excellent , beach was awesome , rooms were clean and fresh ran out of hot water a couple times but for the most part great resort Deluxe ocean view was partial view from an angle but pleasant. Lots of activities and very family friendly only major complaint was there were people smoking everywhere. There was not nonsmoking areas outdoors only indoors and in the theatre so we were not able to enjoy outside seating without breathing second hand smoke Would be nice if the [... read more]re was a completely non smoking area Also having a server offer drinks and refills at the buffet would be nice. As it made for lots of people lining up around those areas Food at buffet was pretty fair and lots of choices A la carted were average and limited menus It’s very expensive to buy snacks. Ie small bag of Doritos $8.95 The island has very little in the way of tours that had much of interest The island seems to be having trouble coming back from the hurricane Dorian Lots of just tree tops and stumps On the bright side it has one of the nicest beaches I’ve been to Also pushed the membership and would only let them have premium liquor I have always been able to pay for premium elsewhere even where members exist Maybe having a pool and hot tub strictly for adults would have been better as since it was on the cooler side all parents were in with children

Good resort

In the main dining area a wide variety of good food was available and the service was excellent, the special restaurant food service was good. The rooms exterior need a face lift, the general grounds was well. The beach was good.

Great Small Resort

Beautiful Clean Resort Being my first time in the Bahamas I was very impress with the resort .The show team were amazing,not only at the show but all over the resort,when they meet you on the resort they stop to talk.the buffet was excellent,clean and large variety of food. The main barwas OK except one water was not that nice.Overall it was a great resort

Enjoyed the overall experience

The room was outdated. In need of some TLC but was clean. I really liked the food. There was always and variety to choose from and the coffee was great. I enjoyed the quiet and relaxing atmosphere. The beach is just beautiful and the I liked the nearby activities like the hot tub, pool, trapeze and volleyball. The best part however, was the entertainment crew. They are very friendly and talented. During the day there is yoga, darts, bingo, corn hole, water aerobics and Zumba classes. Something f [... read more]or all ages. There is also nightly entertainment and performances by the crew members.

Great Resort!

This family friendly resort offers wonderful amenities, good food and great entertainment. The staff is professional and courteous. The grounds are very well maintained. The A La Carte restaurants are impressive. I would definitely stay there again.

Great Resort

Was there 11 months ago this time rooms were not done everyday although clean had to leave notes to have garbage emptied and clean facecloths and towels just 2 little bottles of water once upon arrival then you are on your own last year we had a large bottle daily the activity staff quiet this year not as enthousiastic as last year all in all was good

Nice resort

The hotel is beautiful. This was my 4th time visiting this hotel. Food is great! Clean facility, rooms were nice, a bit run down this time, the toilets were old, tissue holder was broken. There were no drinks like they used to have. But they kept it as clean as possible. The entertainment show was only half hr., I remember it being about an hour previously. No kids club any more. Some of the activities has been cut down. The beach was dirty with seaweed, they only cleaned it twice for that whol [... read more]e week. But overall the staff was friendly, and the we had a great time.

Wonderful resort

If you are looking for a quiet relaxing holiday, this is the place to go. We all so enjoyed the fact that the resort was not surrounded by other resorts, a walk along the beach felt private and not packed with people. The rooms, although a little worn were clean and comfortable. The meals were plentiful and varied, we especially enjoyed our fine dining night. Without exception the staff were polite and very friendly. We took advantage of a lot of included activities. My only moan would be [... read more] about the checking in affair, the process was long winded and quite frustrating and really needs to be improved upon. That being said the rest of our vacation was simply wonderful.

Relaxing resort

Very friendly and helpful staff. The buffet contained good , plentiful and varied food. The optional restaurants had delicious food. Beautiful beach. Lots of activities. Rooms could be rejuvenated.

Lots of stuff to do and Beautiful private beach

Pickleball players should know there are 4 good courts for use. We did lots of Hobbycat runs that were great! Beach is huge for just this resort. 90% available chairs. Amy is one of the entertainment organizers and kept busy with fun silly stuff. I love the smaller 260 room environment as you get familiar with the staff and other guests. Fun Foam party! It was more a serve yourself environment which I like i.e. at buffet noone brings coffee etc but coffee beer wine are on tap. Also no one [... read more] stocks fridge in room. I bought a few beers for the room to have handy. Everything is close by so ended up leaving a couple behind. Drinks were top notch and snuck up on me a few days.... Rooms are basic but our view of the beach was amazing.

Spectacular beach resort

The buffet was great food plus the Ala cart food was not bad Mexican food needs improvement! The lobby requires more bar staff to cater the lines after the shows in the evenings. The shows were the best Staff at the front guest service were lovely (Amy) sweetheart . Omar is the manager takes care of you very well !snack bar was good, but the drinks services needs to be faster . Security on the beach is extremely well taken care of . This beach is so safe you can walk for miles . Very s [... read more]afe Just the bathroom needs painting and repairs and you con hear next door bedroom. That’s bad

Nice place, but busy for small resort

Rooms were clean, food amazing, people great, nice beaches. Lots of pluses. Downside, it is a cruise ship destination location. Bus full every second day, 30 min line ups to get a drink, way to many people added for size of resort. We had school days show up. could not get near pool or beach bar the entire day. Everyone has a right to be there, but completely overwhelmed everyone there. Even security walked away saying lots of problems but can’t do anything. So nice place, great staff, bu [... read more]t 5 of our 7 days were standing in lines to get anything.

Amazing beach

Nice resort,beautiful beach. The resort could of been a bit more organized. The menu could of had more variety in foods and assorted fruits. I still had an amazing experience and enjoyed my time there regardless those minor issues. I would still recommend this resort.

Amazing checks all the boxes

I am always on the hunt for a great resort for a great price ! I have to say we would come back here in a heartbeat . I brought my husband and 2 grown daughters and we all loved it . The lobby is underwhelming but don’t judge a book by its cover. Money well invested in amazing pool furniture and tucci umbrellas non the less and plenty of chairs for everyone , no need to get up at the crack of dawn and stake out your property if you know what I mean . Always plenty of good food morning noon an [... read more]d night and very friendly staff as well ! Short lines for fabulous cocktails and the barista , Sonja always had a smile and so pleasant as were all the bartenders and the activity directors were fabulous ! My family loved the nightly entertainment . The beach was amazing and great for walking . Nice rooms , cotton sheets and comfortable beds . We don’t like to go back to the same place twice but hands down we would come back to viva Wyndham in a heart beat ! Short flight from Toronto and a great price , what on earth more could one ask for . Thank you thank to all the staff who made our trip so enjoyable , go tell your bosses you need a raise! I feel beyond blessed and grateful to have experienced such a wonderful trip with my beautiful family ! Just book it I’ve done all the searching for you !

Great Resort

Food phenomenal,grounds clean, staff excellent, activities well organized (Amy Army) staff very talented evening shows spectacular. A La carte restaurants were excellent. Pool side activities were fun with a good variety for every age group. Bedrooms were fine. Bufffet area clean and well presented.

Ok resort

Hotel is 3.5 star so you get what you pay for. Nowaiters on beach or pool area and only 2 bars with cruise people coming in every day so long lines for a drink then no tables to set things on. Hot tub very gross, ocean very rocky. Entertainment is superb, great shows, lots of activities. Food is good but repetitive in buffet

Pleasant stay

It's an older resort,only issue for us was no hot water the first few days.everyone friendly and helpful .food was good, really nice beach but not great for snorkeling. Ac in room worked well.less than three hour flight from Toronto was a bonus.whole island felt very safe.