Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3149 Reviews)

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Josie  - 

Verified Purchaser

Krystal Puerto Vallarta: Low Budget resort

Hotel very dated. The oldest of the Krystal’s Not a lot of greenery etc. we had superior ocean view. The view was breathtaking!! Very large delightful beach No fridge in room. Could not close bathroom door as frame was falling off. But shower was new and great. 1a la carte. Asian.reservations required. It was good. Italian à la carte you didn’t have to have reservations. Very nice. Buffett was good excluding the meat. We were told this is where other Mexicans like to vacation. We loved our [... read more]

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PC / KB  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: A fun, enjoyable and exciting 2 week getaway

Extremely enjoyed ourselves, the accommodations were dated which added to the authenticity of the area, but very clean and comfortable. Everything in our room worked including a free safe and fridge and the a/c worked perfectly. The area was fantastic for walking and commuting around, being right in town and all that goes with that and the access to the other 2 Decameron hotels really added an extra dimention to the experience. The food In the buffet was really good and Fernando took great c [... read more]

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Rox B  - 

Verified Purchaser

Riu Flamingos: Amazing vacation

The Reno’s are great lots of room everywhere you can always find a spot to hang out around the pools or the beach shade is an issue on the beach till the trees palm out but for $20 u can get an umbrella for the day The food is fantastic at the buffet as well as the steak house and the Italian service was great everywhere and the app is great if you need coffee beer or soda for your room they are on it right away And thank you tripcentral for the calls before and after our vacation to Mak [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Good hotel but needs to work on some things.

The hotel was beautiful and very well maintained. The washrooms and facilities are always clean, staff checks on you to ensure everything you need in the room has been taken care of. In terms of the resort, there is always staff by the lobby ensuring the hotel is safe. There is programs for guest to do throughout the day and good entertainment at night. However, I have noticed a lot of people slipping because the floorings by the resort and pool area is slippery. This is supported by multiple we [... read more]

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2 Brits  - 

Verified Purchaser

Crown Paradise Club: Food

Our main complaint was the food in the two buffets. There was plenty of sides but the mains were horrible. They were either in a stew or soup style. So really you couldn’t tell what meat it was. I hardly ate anything. There was a lot of people complaining. Also considering it is a Sea side resort there was hardly any Sea food. The only shrimp we saw was again in some sort of sauce. Another complaint was that our room didn’t have a balcony. There was no mention of that in the on line [... read more]

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AlanS  - 

Verified Purchaser

Barcelo Puerto Vallarta: Very nice resort, spoiled by poor maintenance, uncomfortable beach lougers, and very loud music

The hotel building and grounds are beautiful. The rooms are spacious, but not well-maintained. We had one of the best rooms available, but it had a long list of things that did not work. Staff fixed most items, but why would management leave it to guests to do the inspections? The Italian and Spanish restaurants are very good. Los Arcos is poor, and the main buffet is quite good. Our major complaints were the endless loud music (11 am to 6 pm every day), which follows you everywhere, even  [... read more]

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Kenneth  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Not up to it’s ratings

The ground were ok, the pools were very nice but the laminate flooring around the pool area was VERY unsafe. MANY people had bad slips and falls when it was wet and wet feet. Our room was ok, but the safe didn’t work, until it was fixed, the tv remote didn’t work, until we got another one and no hair blow dryer until we asked for one. The in room coffee maker put the coffee everywhere except IN the coffee pot, we had to get that replaced also. The wifi is VERY hit and miss everywhere on the reso [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: In need of upgrading but we'll be back.

We have been returning to this hotel yearly for years. We love it. Definitely needs some work on the rooms...exterior renos seem to be in progress. We will continue to come here each year. Grounds are great. Pools great. Food was better from a 4 to 6 or 7.

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Private  - 

Verified Purchaser

Sunscape Puerto Vallarta: Do Not Recommend

The hotel is a very short drive from the airport in a busy commercial area. It is dated and in need of repair. It is said that there are six restaurants to choose from but in reality there is one buffet with poor quality American style food that runs out shortly after opening, an Italian restaurant with food that churned my stomach that was only open on occasion and a Mexican restaurant that was not open once in our week long stay. There is a food truck that serves the entire resort during lunch [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Amazing resort

Very clean good food. And very good staff. Disappointed in snack bar. But a great place to stay would go back. Loved the smoking area they provided very clean. Comphy loungers. The beach and water. Where fun also.

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Amazing resort

Very clean good food. And very good staff. Disappointed in snack bar. But a great place to stay would go back. Loved the smoking area they provided very clean. Comphy loungers. The beach and water. Where fun also.

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Private  - 

Verified Purchaser

Marival Emotions Resort and Suites Riviera Nayarit: Excellent stay

This was a great stay for the whole family. Such a family-oriented place, with mostly parents and kids, as well as retirees/grandparents. Staff, food, rooms, and, most importantly, the beach, we’re all great!

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Private  - 

Verified Purchaser

Iberostar Selection Playa Mita: Everything as it should be

Hotel grounds and buildings are well kept. Good overall value. Decent quality and variety of food. Loved not having to worry about finding decent chairs. Lots of beach chairs and pool chairs with shade. Great beach and great terrace bar overlooking beach. Decent entertainment.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great place

Rooms and grounds well maintained and beds were great along with such responsive friendly staff. Pools and beach area beautiful Restaurants and bars conveniently located with good friendly service Gorgeous location

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Pickleball crazy  - 

Verified Purchaser

Decameron Isla Coral: Pickleball crazy

Decameron isle coral one of 3 sister hotels in Guayabitos 2 hrs north of puerto Vallarta. Our original booking Feb 23 cancelled because of gun fight at ok coral rebooked feb24 via Calgary. Our hearts ? go out to the families who lost loved ones in this tragic drug battle. We played Pickleball 9 of 12 days We packed ourselves breakfast from the evening buffet. At 0500 I would set up , wake up the lobby coffee machine , run it through a disinfect cycle and make 4 cups of coffee. 25-30 minutes ev [... read more]

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Donna  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Fabulous resort !

This resort is excellent- we have gone many times - with the 2 of us- and with groups of people. The service and staff are excellent ! The rooms are large- we had a fridge and a safe. The beds and pillows were super comfortable, the bathroom and shower are large. The food is good, with special mexican nights, seafood nights, Italian nights etc. They have 5 specialty restaurants, and the buffets are very good. The shows at night are good. The beach is amazing, and there are many pools in the reso [... read more]

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Private  - 

Verified Purchaser

Sheraton Buganvilias Puerto Vallarta Hotel: Disappointed anniversary

We have been to this hotel about four times over the last years and we were very disappointed from the day we arrived. We were celebrating our 30th anniversary and wanted to go to a nice hotel. We paid for an ocean view all inclusive and requested king bed with higher floor. We looked at two rooms that were facing the restaurant roof. We did not want to be facing on top of a roof and was given a third room to view which was in the 5th floor only. The day manager said either we take the room or w [... read more]

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Private  - 

Verified Purchaser

Occidental Nuevo Vallarta: Wow, this was really good.

This place was amazing. The rooms were nice and clean. Only thing that was kind of disappointing was not all rooms have a balcony or terrace. Although it turned out to not be a big issue. Pools and bars were really good. The beach was great to walk every day, with clean white sand that goes on for miles. The staff was wonderful, always smiling and very friendly. The buffet and alacarts were very good with lots of different foods to choose from. There was multiple dishes to choose from on the ala [... read more]

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Private  - 

Verified Purchaser

Flamingo Vallarta: Very tired resort

Rooms are very poorly equiped. Towels are old, old and grey! Pillows are old and way past expiring- lumpy and too soft or too hard. couches? are dirty and worn out --ready for the garbage dump. We enjoyed the breakfasts which we had daily but we would not recommend eating from their buffet-everything is cold and made too far ahead. The sevice was friendly and excellent. We had a big issue with the maintenance of the pool area-it was started too late in the day so disrupted access to the  [... read more]

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Private  - 

Verified Purchaser

Flamingo Vallarta: Marina view

We stayed here for a week, walked the boardwalk, ate at different restaurants. We to the market Thursday. Hotel needs to update their furniture in the rooms, especially the sofas. Bed was excellent. This is an older hotel but kept very clean.

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