Our Verified Customer Rating 4

Our Verified Customer Rating 4

(381 Reviews)

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Private  - 

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Sonesta Maho Beach: Great friendly resort

The food was great in the buffet but the restaurant that should have served the steak on lava rock was on first day closed and then was turned into a Mexican restaurant. They said it was now to be a Mexican restaurant. Also they stated on website that the beach was right there. That’s not so you have to walk about a mile to the beach. I think the resort should offer a shuttle bus to the beach for guests. The hotel should provide a paper map of the grounds and location of the restaurants and the [... read more]

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Over priced

Great location, nice staff and food. Resort is dated,needs a lot of updating. Bathrooms mouldy and rooms are old and dark looking with sunk in matresses. Pool area too small to accommodate the amount of guests and needs a lot of repairs

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Private  - 

Verified Purchaser

Sonesta Ocean Point Resort: Great Location / Great Resort

#1 is the service, smiles and thank you go a long way with the staff. #2 location, minutes from airport, right in town #3 food is similar to 5 star resorts Only downfall is the airport, we got very lucky going through but other travellers waited for over 2.5 hours (mostly issues with luggage, to many planes for the what they can handle)

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Disappointing

The room booked was an Island view. This room turned out to be street-side. The rooftop bar and club opened at 10pm and ran until 4:30am or later every night. The music pounded and blared so that no sleeping was possible. The resort was not only not helpful but disrespectful. They said that was the room you booked and handed us earplugs. There was no notice on the website about the noise nor any warning from our travel agent. Clearly this is known to the resort. Other couple were in the s [... read more]

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Lindsb  - 

Verified Purchaser

Secrets St. Martin: Such a special resort!

I've just returned from a week at Secrets St. Martin and I would head right back tomorrow. After reading some reviews I was wary, but Secrets exceeded ALL my expectations. We traveled for my partner's 40th birthday and the resort went out of their way to help celebrate his special day. Our room was lovely and the cleaning staff did a thorough job each day cleaning and restocking anything we needed. The staff were all warm and friendly, going above and beyond to help with anything we needed, espe [... read more]

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Private  - 

Verified Purchaser

Sonesta Maho Beach: SADLY WONT RETURN!

Second time at this resort as loved it 1st time. Found staff quite unfriendly and not helpful it was actually hard to get their attention if you had a question! I understand that tourism is the only game in town for employment but for goodness sake at least acknowledge people and pretend you like your job especially given that tips are involved! There was a norovirus at resort the week we were there soooo many sick guests (probably 70%) based on Facebook posts and general talk at the resort. A  [... read more]

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Private  - 

Verified Purchaser

La Plantation: Lovely Resort

The hotel was perfect. Friendly staff and close to Orient Beach. We enjoyed it because it had a deck with a table and chairs. We ate our lunch on the deck. Breakfast was fabulous. Fruit, coffee, cereal, croissants and hot food.

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Beautiful resort

The resort was great. A terrific hotel and staff. The room cleaning staff was thorough and friendly. The restaurants were conveniently located and served delicious food. I’m really hoping to return to this fine resort in the next couple of years!

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Strongly Recommend for Pool People

Most of the staff are very friendly and do their best to accommodate you. We first came here in 2022 and again in January 2024. We are beach people and learned on our most recent vacation, this year, that the beach had eroded since our last visit in 2022. Therefore our all-inclusive became not so much of an all inclusive as we spent most of our time on other beaches. On the bright side we divided our days between Mullet Bay and Anguilla beaches. This resort is very clean and I would strongl [... read more]

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Nick1  - 

Verified Purchaser

Secrets St. Martin: Secrets St Martin

Very nice, chill resort, excellent food, beautiful breach, attentive and friendly staff. Alcohol selection was better than a lot of resorts we have been to. Only complaint was that the evening entertainment was lame.

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Private  - 

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Sonesta Maho Beach: Sonesta Maho Resort review

Trip date Sept 28 to October 5th -2023 Overall a very good resort. Sunwing lost my bag so had no luggage for 4 days. Main Oasis pool was closed down for renovations on day #4 of our trip. The alternate pool provided for guests was to small to accommodate everyone at the resort, so timers were used at lounge chairs which seating to begin with was very limited due to minimal chairs. Unfortunately, due to the construction repairs on the grounds, the resort did not have a beautiful vacation vibe as [... read more]

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Ok resort

Staff were very helpful and nice. Pool needs a lot of help. Facilities were no frills. Food was respectable but lacked variety. Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasaasssssssssssssssssssssssssssssssssdddddddd

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Private  - 

Verified Purchaser

Sonesta Maho Beach: A great getaway

Excellent. Courteous and professional staff and servers. The pool wasn’t that inviting, but the beach was a blast. Could do with a few more umbrellas. The food is excellent in all the restaurants. Spacious and comfortable rooms. Great entertainment at all the venues on the resort.

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Private  - 

Verified Purchaser

Secrets St. Martin: Ita a nice resort that has a lot of potential

Resort is nice unfortunately the service and restaurants are lacking even the front desk It seems like there is not enough workers working. if you purchase preferred club its not worth it your really not getting anything different so save your money.

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Great 4 star resort in a perfect location

We’ve stayed at this resort twice now and had a great time. The location is great, right on the Maho strip on the Dutch side. Multiple beach options close by Maho on resort, mullet bay 7-10 min walk and cupecoy maybe 15 min. The food was all great, rooms were super clean and the resort is constantly being cleaned. The pool has a fun energy with entertainment. It’s a great home base for your trip to St. Maarten! Be sure to venture off the resort, the island is safe and friendly no need to sta [... read more]

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Private  - 

Verified Purchaser

Sonesta Maho Beach: amazing resort

everything was perfect very nice hotel beach food service very good location just minutes from airport I will definitely return back very nice island just people are not very happy I never heard good morning or how are you I was feeling like we are not welcome there but otherwise this was very good trip like I sad I will recommend everyone

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Great Location !! Outstanding service!!

The hotel is nice, not too big which was good for me. Food was very good with lots of variety. Location very good nice pools, beach not that great but the're lots of nice beaches on the island where you can go by taxi to spend the day. I booked the oasis poolview room in which I got a beautiful view of the pool and Ocean. The room is spacious with a round table and three chairs. My cleaning lady was Marie who did a good job cleaning my room daily. All the staff were very nice. This was not my fi [... read more]

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Private  - 

Verified Purchaser

Secrets St. Martin: This place needs a lot of work

The staff at this hotel, every single one of them was amazing. Their hospitality, attention to detail is something you would enjoy and expect from a resort. The rooms are updated and very clean. The grounds are in good shape, and the beach is beautiful. The problem with this hotel, is its food. It is one of the worst food experiences in my life. Basic 3-5 ingredient food would taste better than what I was given, which is why i'm absolutely shocked by how bad it was. The most edible plates [... read more]

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Alex  - 

Verified Purchaser

Sonesta Maho Beach: Maho beach is amazing

This place is great! Nice hotel, helpful staff, beautiful rooms, great atmosphere and with lots of fun during the day. The beach was clean, lots of sun chairs, not crowdy. All restaurants and buffets have great food selection.

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Lily  - 

Verified Purchaser

Sonesta Maho Beach: Maho beach

Excellent accommodations trip was smooth no hassle. I must say Natasha did very good job it’s our first time and we enjoyed our vacation. The food was good the service not so good overall an amazing time. I would book again if I go to another vacation with Natasha she was very helpful

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