Hotel Almirante: Amazing Resort

Great place to stay and play the service was great and the food was out of the world but the best part was the staff will definitely go back and recommend it to all the family and friends and will all so recommend your company to all of them specially Lise who helped me with my booking

Decameron Cartagena: Beautiful view

I got the best message I have ever had given by DEISY LEON MENDEZ who not only gives messages but is a physio therapist she is wonderful. The message cost 15 dollars Canadian which is 30,000 Columbia pesos. to get a message one must contact Glenis Villa Pernett at the customer service desk to get permission for Daisy to come to the hotel, she comes to your room. This hotel is magnificent and the elevators work well all the time, there is even one with glass walls. The rooms were kept clean an [... read more]d quite large, the water was always hot great showers. The air conditioners were loud but worked well. The pool was deep enough to swim in. Lots of activities around the pool and on the beach. The activity people work hard and are very good at there job. The beach is public, no lounge chairs just plastic chairs under a little white tent lots of peddlers but they were O.K. not rude at all. No alcohol on the beach but the peddlers sold beer. The waiters in the hotel dinning areas are very good they find tables for everyone and deliver coffee and drinks. They come around to see if a person wants more coffee or wine or what ever, really great service. The front desk people were great very helpful. Glenis Villa Pernett spoke English changed our money for Pesos or changed pesos for smaller ones. All in All the service, the presentation, the cleanliness in rooms bars pool area, front entrance, really the entire hotel was being washed all the time. I was there for ten days and there was always several people with mops busy washing floor in the entrance in the elevators in the hallway very clean place. The food and drinks were wonderful I for one ate to much. I would give this hotel 5 star except for the beach tat is about a 2 star but it is public so not the fault of the hotel.

Hotel Almirante: Good location

The location of this hotel is great. Directly across from beach, 1 block on Calle 6 to a small grocery store, 1 more block to a larger upscale grocer. ATM directly across Calle 6. Lots of smaller restaurants in the close vicinity. Pool is shaded all day, so not a lot of sun-seekers there. Hotel better suited for adults vs kids.

Estelar Playa Manzanillo: Lovely resort

The resort is very well maintained and the staff are very nice. There is little to no English there, including the evening shows so having a bit of Spanish knowledge is helpful. The resort is approximately 20 minutes from Cartagena and at the time of writing this, the cost of a taxi was 40,000 Colombian pesos each way. They have a shuttle service that is complementary from the hotel however it is often booked full so if you want to use it, book early. The beach is very large and has sufficient  [... read more]chairs but it is not private so vendors will approach you - the massage ladies on the beach are very good at what they do. If you are vegan or vegetarian, this place is very difficult for food choices. I struggled with what to eat all week but my husband who eats meat tells me the fish was very good. The buffet is very small, so not a lot of food options. There are 3 a la carte restaurants but again, not many options in the vegetarian area. Overall we enjoyed this resort and mostly just enjoyed being in Colombia - it is a beautiful country and we can't wait to go back.

Cartagena Plaza: Terrific destination

Well staffed and very clean. Restaurant has different theme each night. Fresh juice bar is awesome. Hotel, beach, and grounds are well kept. Omelet station in the morning and pasta bar/grill station is very good. Also healthy food choices were refreshing. A/C worked well. Entertainment at the disco was fun.

Decameron Aquarium: Amazing Trip!

Trip central services were easy To use and safe. Great customer support after for specific demands. Aquarium Hotel's position is right downtown witch is great for bars and resto. Staff inside resort were very helpful and kind. The View from our room was breathtaking. Decent size room. Great beaches few minutes of walk away. Nights at the free bar on the deck was great with the reggae group and spectacular view. Higly recommend this hotel, its not brand new but its average clean and well maintai [... read more]ned. I Will go back there for sure. Tour of the island is awsome,local people, many hidden beaches,multi color fishes, aligators, turtles,geyser,driving,snorting,tour smaller islands,kart rental,stores,cavern,pirates boat,natural pool, crzay landscape much more

Decameron San Luis: Great resort

Great staff grounds were always clean and really amazing service about 15mn from downtown. Accessible by bus from hotel. The locals were always so helpful. Appreciate everything about all the decameron resorts. Thanks to everyone that recommancer it to us.

InterContinental Cartagena Hotel: Lovely experience!

The Hotel InterContinental Cartagena de Indias is a lovely, relatively new, well appointed hotel located in Bocagrande...a ten minute taxi ride to the old city of Cartagena. Bocagrande beach is directly in front of the hotel. Security is provided at the front door of the hotel and in the lower reception area. The rooms all have a view of the Caribbean Sea, are well appointed and clean. We stayed in a standard room which offered the basic hotel amenities. The higher floors offer deluxe acc [... read more]ommodation for a slightly higher nightly rate which we didn't feel was necessary as we didn't intend to spend a lot of time in our room. Two small bottles of water are provided daily as people from North America really should not drink the local water. A coffee maker, tea and coffee are also provided. All rooms have at least a small separate seating area, ample closet space, drawers and room for storing luggage along with a private sectioned off bathroom with separate shower stall and toilet area. The public areas of the hotel are large, spacious, clean and extremely modern. Fresh flowers are displayed daily. All the staff that we encountered were professional and courteous. English is spoken at the front desk and you may be lucky to get a waiter or porter who can speak English as well. They are conscious of the need to provide this language service but take it upon yourself to learn at least basic Spanish in order to be more comfortable with what is transpiring around you. One major negative about the common areas of the hotel is that the air conditioning is run very cold and can be quite uncomfortable. This is especially true in the restaurant when attempting to enjoy a relaxing meal. The pool is extremely large but very shallow and is located on the sixth floor with a view of the Caribbean. The pool is surrounded by an abundance of comfortable lounge chairs. A separate smaller pool is provided for children. The water in the pool is quite cold and not as welcoming as one would hope. The area is kept very clean and well presented at all times. The food in the restaurant is truly excellent and not overpriced as is common when eating in a hotel. At the end of a long day, it is a true delight to enjoy a lovely meal that has a variety of offerings from pasta to fresh fish and typical Colombian dishes. The breakfast buffet was also excellent. Fresh fruit and everything that you could ever need or want. But, bring a sweater...they do their utmost to refrigerate you! And, if you think the restaurant is cold, try drinking in the bar...a frigid experience. We complained to the front desk about the level of air conditioning. They pointed out that it was hot outside like we didn't already understand that point having come from an extremely cold climate in Canada. They didn't seem to care. When we returned home, the InterContinental Cartagena sent us a survey to complete about our experience as well. It asked what we liked about the hotel and broke down their questions into items such as towels, linens, mattresses etc. But, they never asked what was wrong with the hotel or what they could improve upon. Guess they weren't interested in knowing anything but the good stuff... Another observation about this hotel is that there was a minority of English speaking tourists. When we inquired about any tours that the hotel might be able to offer, they were only able to provide us with a small, introductory book about the city but were unable to offer any organized trips. We had to find our own local touring company to accommodate our needs. So, you can't book any tours and there is no gift shop. This in itself tells us that the majority of their clientele are Spanish speakers from South America who may not require these services and/or corporate travelers who are at a conference or generally doing business locally. Overall, this was a very, nice positive experience but I would investigate other hotels in Bocagrande before deciding to book again.

InterContinental Cartagena Hotel: Great hotel and great city

The intercontinental hotel is a great hotel in an amazing city. It is right on the beach and if you don't you to go to the beach, the pool is great too. Staff is very friendly. Room is nice and clean.

Decameron Marazul: A small taste of South America

As we had expected the resort could use a little TLC but otherwise was great. The food was absolutely outstanding and the staff always pleasant and polite. The beach wasn't the greatest - small and not that pure white Caribbean sea look. But the island (a quick boat hop away) looked fantastic. About 20 minutes down the road (walking) was another resort Rocky Cay with great beaches. You can take a cab or bus (5minutes)... Everything is so close and cabs are very inexpensive. Our room was alwa [... read more]ys clean and the air conditioner worked perfect. Only drawback ... the hair dryer didn't work. I'd take one along. ... but no biggie. The other guests (mostly from South America) were extremely nice however if you are looking for a more North American orientated resort this might not be for you as 30% of the guests were French or English the remainder South American. When we did have a small language barrier ... guests stepped in the assist us. What a warm and welcoming resort. Go back ... absolutely.

Decameron Marazul: Amazing trip to Marazul San Andres

Our second time there. First time 12 years ago. the place is still very beautiful and updated but not a 5 stars. We love it there has we go from island to island. The sea water is 7 shades of blue to turquoise to glass of water clear. Just awesome. Lots of fish and fun to snorkeling. The food was great and the staff very polite and helpful. We hope not to wait another 12 years to go back. We truly recommend this place.

Decameron Baru Beach Resort and Spa: Beautiful

This Hotel was absolutely amazing. The grounds were like paradise with beautiful flowers, palm trees and wild parrots flying around. The beach was clean and well kept. The rooms were spacious and fresh with lots of bright colors. The food was fantastic. There was always something to eat for everyone. I always felt safe and relaxed.

Decameron Boutique Los Delfines: A Nice Resort

We stayed at the Decameron Boutique Los Delfines for two weeks in March 2017 and overall were mostly satisfied with this resort after a few initial problems. We had booked this hotel in August expressing our desire for an end room or upper floor room closer to the ocean since because I had been there previously I knew these were the largest and quietest rooms on the resort. When we arrived they gave us a lower floor room furthest away from the ocean and closest to the busy street that is right [... read more] in front of the resort. It was very noisy into the wee hours of the morning and because the rooms are not soundproof we didn't sleep well. This was disappointing since it was the worst possible room and the last one that I wanted. After complaining to the front desk they gave us a room on the upper level but still next to the street and the noise kept us up half the night again. Again I firmly requested a room away from the street so they finally gave us one on the lower level far from the street and this was much better although we could still hear the people directly above us. They might as well have been standing next to us that's how loud it was but we settled in and made the best of it for the remainder of our vacation and slept quite well. We eventually found out that the Decameron resorts had been sold to a new owner and the upper floor rooms were now junior suites for families, and couples had to take the lower units. I did see only couples in some of the upper floor rooms so I'm not sure that reason was really valid. Despite these initial problems I will list the pros and cons of this resort. Pros - very clean resort - a la carte restaurant has the best food of all the Decameron resorts in San Andres -friendly restaurant and bar staff -location - the main beach is only steps from the resort, shopping right outside the resort, five minute walk to the Decameron Aquarium for excursion bookings. - quick restaurant reservations to any of the other Decameron resorts. - small resort, 36 rooms, lounge chairs and umbrella right outside our room, quiet during the day and evening. Cons - unfriendly front desk staff. made us feel unwelcome and we felt like we were an inconvenience - language barrier may have been a factor but don't think so. One girl, Angie was very nice. - rooms - paper thin walls so you hear every noise unless your on the upper floor away from the street. - advertised as an adults only resort but families and children were there. - only one other English speaking couple but mostly Colombians who are lovely people by the way. If we could have gotten the room we had requested it would have been an even more enjoyable vacation but it was still a fantastic holiday and we enjoyed beautiful San Andres Island. So much to do and see here. I would go again and would stay at the Los Delfines if we got our requested room. All the other Decameron resorts on the island have there pros and cons but they are all nice nonetheless.

Decameron Aquarium: Amazing resort

As this is our 5th time at this resort I can't say how beautiful this place is. Check in is quick n easy. All of the al a carte restaurants are extremely good. As for the buffets there was always a huge variety of food daily. U will never go hungry. The staff at this resort is what makes this place so amazing. So friendly n happy on a daily basis. The weather is outstanding and beautiful. Make sure to do a day trip to the neighboring islands n take in the majestic beauty of all the sea creatures [... read more]. Also amazing is renting golf carts n take in the other decamerons on the island. Stop at bars along the route and interact with the locals n u will find the people to b very friendly. I can never get enough of this piece of paradise and will definitely be back again. Special thanks to Babe, Luciellia, Jimmy, Lewis, Juan, and Wildo u are such amazing people.

Decameron Baru Beach Resort and Spa: Great Resort

This is a very well run resort. The grounds are meticulously maintained, with beautiful vegetation, a variety of birds and the ubiquitous iguanas. The rooms are spacious, clean and well maintained. The food is very good at the buffet and excellent at the a la carte restaurants. The staff are professional and friendly. Having a Transat representative onsite helps a lot as well. Spending a day or more in the old city of Cartagena is strongly recommended: it is a unique place that you will not forg [... read more]et. The hotel offers a daily shuttle at a reasonable cost. Where there is room for improvement is how the beach is managed: the capacity of the resort seemed to be bigger than that of the beach, so it was always hard finding a spot on the sand areas; we ended up staying on the terraces on the side, which was not bad at all. But maybe with some rearrangement of the space the beach could be better. The more serious issue were the jetskies and the boats. The jetskies are constantly passing very close to the area cordoned for swimming (which could be bigger, by the way) trying to sell a ride and making a lot of noise and polluting the place: the smell of gas can be intense at times. On the last day two large boats maneuvered right in the swimming area: this was not only annoying but unsafe. Assigning an area for jetskies and boats away from the swimmers could be a simple solution. There seems to be space for that. I am not sure if that is within the powers of the resort as beaches in Colombia are public.

Estelar Playa Manzanillo: This was a great resort

The Occidental is a very very well designed and managed resort. We really enjoyed our stay. There were quiet areas for adults and more active areas for families and those who wanted music and celebration. Lots of places to sit and relax or join in activities like beach ball and dancing. The food was good - lots of fresh fruits and vegetables. Entertainment every night. Several shuttle buses to Cartagena and back. The staff was very efficient and friendly. The smallest request was attended [... read more] to immediately. Thanks to our agent Bill Gentry at Tripcentral for suggesting this place.

Decameron Cartagena: Unbelievable

We had a great time the staff will go out of there way to help you. The pool and deck are amazing. The food is tasty and very enjoyable..The rooms May be small but clean and what do you do in you room sleep. It would have been nice if the wifi worked in your room but again it is a vacation. Would live to go back very soon

Decameron Cartagena: The resort is good

General feeling about this hotel is OK. The location and views from the both sides are beautiful. But the ground area is small for the amount of people in this hotel, also too noisy from the very close road to hotel. The public areas small, some times was not enough sits for a rest. Our room was small for 2 people but had balcony, that was important for us, not all the rooms in hotel have balcony ,but hotel's location and views was compromised. The cleaning lady kept our room clean. No small fr [... read more]idge in the rooms, so yours bottles of water in the room will be always warm. The Dinning Rooms (restaurants) are welcoming. The meal is good, you will have enough options for your choice. All staff in the hotel trying to be professional and keep you comfortable, but some times because of language barrier (not enough English speaking staff, no any booklets with some information about the place or trips) you will unable to get right information. Also very poor internet.

Decameron Baru Beach Resort and Spa: Good resort with wrong location

The hotel was lovely, the food was reasonably good but it was in the middle of nowhere! After 5 1/2 hours on a plane to get to Cartogena we had to take a bus for 1 1/2 hours to get to the hotel, half of it being on a pot hole gravel road! It is primarily a resort for weekenders from South America and day trippers! Very noisy with loud music on and off, mostly on, until about 10 at night with activity directors yelling into a microphone. Definitely not the place to go for a quiet vacation w [... read more]here you can relax!

Decameron Cartagena: Consistently Royal

The (Royal )Decameron both in Cartagena and in Baru exceeded expectations Rooms are comfortable and spacious Staff is welcoming warm and super friendly Very clean surroundings Food was beyond expectation very fresh and local and prepared in Columbia style This is our fifth stay at Decameron We LOVE it