The Soco House: Great Value - Super Quiet - Staff are the Best

The beeping/chirping noise from 7pm to 11pm every night is a tree frog. I put it first because I wish someone else had when I was looking for the answer lol Breakfast is the same menu every day. Several choices and all well prepared. The lunch and dinner menu changes every 2 days. Food was quite good and you can order as many items off the menu as you'd like, portions are on the small side typically. Bring your patience and understanding to meals and your stay in general. If you're impat [... read more]ient, stay somewhere else. At 10am coolers are available to go to the beach with from reception. Takes a while to get them filled. I wish we had brought our own cooler (soft sided/foldable) as some of the loaner coolers are broken or too small to fit even 2 x 275ml beers. The "big coolers" hold 3 or 4 small beers. The hotel will give you ice and a couple beers and a pop/water each time in the beach cooler (come back for refills or bring drinks separately from your room fridge). The hotel does not provide liquor for take away to the beach. The bar will give you beer/pop/water for your room fridge if you ask (with the caps on) - room fridge is not stocked except 2 small water the 1st day. Bring a bottle opener for the beers in your room or on the beach. No high end liquor. No Soda Water/Sparkling Water, they have Club Soda only. We found it OK to drink the regular water they offer at meals from a jug. They offer 1 glass of Sparkling Wine at check in and again available throughout the Managers Cocktail Monday night. Otherwise it's $25USD per bottle. No glasses of Sparkling wine available any other times. If you use coozies for your beers, bring the super small ones for the small bottles. All rooms look over the pool/pool bar. Bar closes at 11pm. The hotel had lounge singers in the lobby a couple nights. Hot water takes a few minutes to reach the top floor for showers. All meals are a la carte. Not many food offerings any other times (sometimes cake or cookies first thing in the am or at tea time but repetitive items). No pastries like croissants or muffins or bagels fyi. Upstairs at the restaurant does not need a reservation for any meal. The lower level definitely does, but just for dinner. No AC on either level as its outside/balcony style. Staff are very personable all over the hotel. No ATM on site, bank is a bit of a walk (20/25 mins each way)/was out of cash Easter weekend when we first arrived. Bring USD. Visa and Mastercard seem to be the best option to bring if shopping at a store. Haven't seen Amex accepted anywhere. Small gift shop on site for snacks and souvenirs. Can go across the street to Bay Gardens Resort to their gift shop if there's something Soco gift shop doesn't sell (tobacco and lighters for example). Day beds at the pool either pre-reserved or by 5:30am towels are left to hold them (same with the loungers). Shortage of chair pads, so if you get up late, you might have to ask them to bring out some or bring your own blow up mattress to lay on the wooden loungers. Front desk has pool towels, sometimes they're all taken or there's none until more are washed and dried. Beach is about a 5 minute walk from the hotel - no sidewalks. Soco has a reserved area in front of a closed resort just to the left if you enter the beach via the parking lot by the Police Station. Red loungers and an umbrella provided. No washroom facilities at the beach. No ATM at the beach. Vendors for mostly trinkets / coconut drinks walk the beach but they're not pushy. No obvious / public recycling bins on the beach. Return empties to the hotel for recycling.

Bay Gardens Hotel: Very nice hotel

The hotel is clean, with nice food, friendly staff and close to a beautiful beach! There is a shuttle bus to the beach every hour or alternatively 15 minutes walk is a good option. 5 minutes walk from the Hotel is a large shopping mall and CIBC bank.

Bel Jou Hotel: Tropical paradise

Bel Jou has become my favourite vacation spot. The service is excellent and they have the most amazing staff. The food at all the restaurants was well prepared and delicious. Beautiful gardens that were constantly maintained.

Bel Jou Hotel: Bejou

Very nice Resort, the staff were all extremely friendly and helpful, grounds were well kept, food was exceptionally good, different items all the time; the atmosphere was amazing, everyone was so warm and went out of their way to make you comfortable. Poolside was orderly and friendly; a good place to celebrate a Birthday, Anniversary and family get-together. There is Shuttle Bus to take you on trips to the Beach and any nearby places you would like to see. There were Bus trips in the event y [... read more]ou want to go out. Every night after dinner there is a band and Karaoke; after dinner you can relax to the music, join in the dancing etc. The rooms were very roomy and well attended to. There are other places on the property where you can enjoy music and barbeque along with any type of drinks. All in all, it was worth the holiday.

Royalton Saint Lucia Resort and Spa: Beautiful resort!

The grounds are beautiful, the room was spacious and had the promised ocean view, the food in the buffet and the restaurants was delicious and a good variety. Restaurants can be reserved ahead of time using the app, no waiting in line. Most of the staff was really friendly and helpful.

Coconut Bay Resort & Spa: best vacation ever

The hotel was well run clean and the service was amazing. It was by far the best food I've experienced going to all inclusive resorts. The excursion staff made the 4 excursions we did for 12 people easy and comfortable. The consierge floor was amazing.

Windjammer Landing: Beautiful Resort!!!

Amazing view from our room, Very clean with great service, St Lucian people are super friendly! Shout out to Marvin the tennis pro for hitting with me on Friday, very nice to meet you. Great breakfast every morning with a wonderful view. Dinners are good but expensive. Great relaxing entertainment every evening by the pool. Big Thanks to our Shuttle drivers taking us back up to our rooms! Service staff were amazing!

The Soco House: Soco House Review

Upon arrival the Soco House looks a little tired, I would not rate this hotel a 5 star property. Be prepared to wait a long time for your breakfast, lunch and dinner. The food was ok. The staff were very friendly and accommodating when possible. The option of having a cooler packed and brought to the beach is a nice perk considering this resort is not beachfront.

Bay Gardens Hotel: Cozy and friendly resort!

First of all, they have shuttles every hour, taking guests to the beach. We preferred to walk, as a good exercise. 1.5 km one way, not too long a trip but sometimes there are no sidewalks and the scenery is not the greatest. The beach at the sister hotel (the Beach Resort) is very nice. After 10:00 one may not find available umbrellas, but beach chairs are plenty. The sand and water are great. An the view around, with mountainous shore is beautiful. The layout of this hotel is very, very  [... read more]nice. Well groomed grounds so that it seems to be in the middle of a garden. The rooms are kind of tired but very clean. It's not luxurious but one has all the basics well covered. Beds are absolutely the most comfy. No big problem with mosquitoes, even with all the rain we had daily. Careful with the cute cats roaming around the premises, they are lovely but full of flies. Even for All Inclusive plans, except Breakfast, most meals are a la carte. Fantastic food, however, be prepared to wait a little. Anyway, staff is extremely friendly and helpful. With or without tipping, they will do their best to assist.

The Soco House: Hidden gem

We really enjoyed our stay at this resort. The staff bent over backwards to ensure our comfort and they were truly lovely people. I wish I could remember all the names. Rooms: comfortable bed, very poor lightning, no outlets in bathroom water pressure ok.. Food: I’ll give a 7/10, chicken used for most dishes was drumsticks, dark meat , would have preferred a chicken breast. Food options were a little too repetitive They need to add some ambiance to the dinner tables, a candle , flower [... read more]s etc… Beach: was a 5-10 minute walk but well worth it, beautiful , warm, turquoise water. Want to give a shout out to Valerie and Kwan, they will take care of your umbrella and beach chairs, they work for Soco house and are very nice and helpful people. Beach chairs have seen better days. Resort needs to step up and buy new ones. Also, they should provide drinks on beach for guests as it’s not always easy to get the cooler nor carry it for anyone with any kind of disabilities. You will have to wait till after 10 to get the cooler. They serve drinks water, beer on the beach but you have to pay. And no washrooms so you can’t drink much. There are many annoying beach vendors trying to sell straw hats, Jewerly drugs etc.. aggressive at times. Transfer from airport. 2 long frighting hours to resort, roads are small, curves and very high elevation and for this reason I wouldn’t return. Pool: very very small and not adequate for the amount of people more like a plunge pool. The pool is damaged in various areas , ie, big whole where vent should be and someone’s foot went into it. hazard!. They should consider extending length of the pool since there is a lot of waste space. Entertainment: non existent, warning , bring ear plugs, one night in the marina area they partied to 5:30 am, I couldn’t believe it was so loud!! I know this is out of the control of Soco house but still happened two nights of loss sleep. All in all, we had a decent time and want to thank Soco house for the kindness.

Bay Gardens Marina Haven: Loud noise at Bay Gardens Marina Haven

The resort itself was very nice, the people were great, however the restaurant is small compared to other Bay Garden hotel, and Spa and resort. If you are looking for beach, it’s not on the Beach. However, the noise level on Friday, Saturday and Sunday night music from a nearby club kept the guests awake until 2 am. There is a noise level law in St Lucia, but the resort did nothing to have the noise level addressed. It was heavy Boom Boom base music. Started about 8 pm and went on until  [... read more]2 am. The person I spoke to at the resort claimed to not know which club it came from. It was not that our room was closest to the loud music, but it was heard throughout the whole area. I would have understood that at midnight, the music was turned down, but it never did. The lack of sleep on the week end caused sleepless nights. I would not go back to this resort because of the issue.

Bel Jou Hotel: Bel Jou delivered many belles journées

We had a great experience at the Bel Jou in St Lucia. The staff and management team always made sure we were well looked after and having a good stay. The room was very comfortable and clean if a bit worn around the edges. I’m not sure if the thermostat on our AC unit was correct as it felt a few degrees colder than what was displayed and getting the temp right on the shower was challenging. However, the housekeeping staff kept our room super clean and took care of us very well. We choose to eat [... read more] at the buffet for dinner every night which offered different dishes and regional treats each day. For lunch we usually ate at Lulu’s Cabana where we particularly enjoyed the biggest and best handmade “mini” pizza, the hotdog with all the toppings and the taco salad. Shoutout to St Lucia for their local Pitons lager as well. We had no difficulty with the airport-hotel shuttles and the drivers, like the rest of the Bel Jou staff, made sure we were comfortable, safe and happy.

The Soco House: Small and relaxing

Great 2nd visit in a year, the staff are warm and friendly, Saf the hotel asst manager is a funny and friendly person his staff are also very happy to assist you with anything you need. We will be back for sure. Maybe we will check out there sister hotel in Barbados.

Bel Jou Hotel: Great hotel

This hotel was a great boutique adult only hotel. The grounds were immaculate and the hotel was in a good location. The 2 pools were a nice size and kept at a comfortable temperature. There were more then enough sun loungers. There was a good variety of food at the buffet and the a la carte restaurant had a menu with a good selection.

Bay Gardens Marina Haven: Wonderful resort

The small size of the resort was amazing. The staff was marvellous and you really felt like they knew you. Food was delicious and there was lots of variety. I would return to this resort in a second. We were able to visit the other 2 resorts as well and enjoyed them but preferred ours.

The Soco House: Great Resort

Soco House St. Lucia was a wonderful choice for our two weeks away. We enjoyed the small size of the resort, cleanliness of the rooms and grounds, the food, the staff and the proximity to the beach, There were no buffet meals. We very much enjoyed the three full service meals per day. The menu choices were varied with full menu changes every two to three days. The quality and presentation of the food was top notch. The portions were adequate for us, however it was never an issue to substitute  [... read more]or increase the portions. A shout out here to Dana the dining room manager, hostess Eloise and waitstaff Leanna, Misty, Amanda and Montel. The beach was less than a five minute walk. Ever friendly and welcoming, Valerie, Daquan, and Barry provide the complimentary beach chairs and umbrellas available for Soco House guests. Soco House front desk staff, (shout out to Ken) will provide a cooler of drinks for you to take with you to the beach. Tours can be booked by the hotel staff or another option is to independently hire Patrick Eugene’s Taxi. Patrick can be found outside the hotel each morning before 9:00. Edmund, the general manager is ever present and helpful. We seldom consider returning to a resort, but Soco House is one we would consider doing just that. The only negative we found were the cabanas around the pool deck. Changing them out for lounge chairs and umbrellas would provide more availability for all guests. Last, but not least, it was noticeable to us that few people would tip. The staff are always pleasant, work hard to please their guests and are readily available when needed. It would be nice to see more people show their appreciation by tipping.

Royalton Hideaway Saint Lucia: We loved the Hideaway

I am not sure why we saw so many negative reviews of this place…we loved it! We had a lovely room, a great view of the ocean, and the people who worked there were very friendly. We have travelled a lot and have never have had such a great room. The food was really good—there were plenty of options and we were delighted with most of the food we got. We thought that the Nexus trips were amazing—we did the party sunset catamaran trip and loved it even though we are in our late 60’s! We took the he [... read more]licopter trip back to the airport to avoid the long drive and it was so much fun! Our only complaint was that they want you to download an app to make dinner reservations and it didn’t work properly. However, we were able to walk in to most restaurants without reservations. We highly recommend the Hideaway at Royalton.

Royalton Hideaway Saint Lucia: Letter that has been sent to Royalton. Barely worth 3 stars let alone 5

Dear Royalton St. Lucia Management, I recently stayed at your resort, and while I greatly appreciated the warm and friendly demeanor of your staff, my experience was overshadowed by significant operational shortcomings that severely impacted our vacation. Given the premium cost of this trip, I believe it is fair to request compensation for the loss of use of our room and the many inconveniences we endured. Key Issues Encountered Prolonged Room Access Issues For over a day and a half, we were [... read more] unable to lock or unlock our room safely without locking ourselves out entirely. This was a major inconvenience and forced us to leave the room unlocked after cramming as many valuables as possible into the safe, just so we could enjoy some time outdoors. This unacceptable situation compromised both our security and peace of mind. Housekeeping Challenges Upon check-in, the room was inadequately stocked, containing only two face cloths and a floor mat. We discovered this on our first morning and called housekeeping. Over two hours later, with no response, I located a cleaner in the hallway, who was shocked at the oversight and kindly provided us with two towels. Additionally, there were no beach towels available on multiple occasions. This appeared to be exacerbated by guests using them to reserve chairs, a practice that was not managed effectively by staff. Food and Beverage Service The inefficiency of the food truck was astounding. It seemed overwhelmed despite relatively moderate demand, due largely to poor organization and undertrained staff. A streamlined system could resolve these issues, as the food itself was fine but not worth the excessive wait. Room service failed to deliver drinks we ordered, which was another frustrating lapse in service. Facilities Issues The Italian restaurant lacked basic hand-drying options in the bathroom (no paper towels or dryers), which detracted from an otherwise enjoyable dining experience. A broken ATM left guests stranded without access to cash, with no alternatives available at the front desk. Impact on Our Stay The most significant impact was the room access issue. The inability to secure our room or easily access it for over 36 hours created unnecessary stress, disrupted our plans, and diminished our enjoyment of the trip. This was compounded by delays in service and inadequate amenities, leaving us with the impression that the resort was unprepared to meet the standards expected at this price point. Request for Compensation Given the disruption and the inability to fully enjoy the core aspect of our stay—our room—I kindly request compensation for this loss. While I appreciate the friendliness of your staff, the numerous operational flaws detracted significantly from the experience and failed to align with the premium cost of the trip. I hope this feedback is taken constructively, as the Royalton St. Lucia has immense potential to offer an exceptional guest experience. With improved training, operational planning, and guest support, future stays could be far more enjoyable. I look forward to hearing from you regarding this matter. Please feel free to reach out if you require further details about our experience. Sincerely,

Royalton Saint Lucia Resort and Spa: Great stay!

My husband and I booked our last minute honeymoon through trip central. We were very happy with the resort. The beach is beautiful and so still. We enjoyed all the dining aside from the Asian. The rooms are clean, a little damp but overall nice. The grounds are beautiful and maintained. We had a swim out, which was lovely, however, the first few days the water level seemed to be low. 2 days went by and the water levels seemed to be back up—which was good. We were on ground floor of building 5. T [... read more]his was nice and central, however, quite loud as it’s a main passage for guests heading to breakfast as well as employees arriving (employee parking lot located behind the building). If you’re looking to have an uninterrupted morning sleep consider a different building or not being on ground floor. Overall, great spot.

Bay Gardens Marina Haven: Amazing hotel!

The hotel was amazing, small, cozy, friendly environment made it nice and quiet but also easy to make friends with others there as well! Shuttle to the beach was quick and on time. As well as the Friday street party was walking distance. Super good food and amazing staff. Would definitely recommend staying here!