Great place!

This resort is in an great location! Short walk to pier for water taxi to the island and a great market close as well. Lots of activities for everyone to do, our group consisted of 16, 18, 19yrs and adults and everyone was busy if they wanted to be. Staff are all excellent! Rooms all have ocean view! This resort is quite spread out and has lots of stairs so lots of exercise which is not a bad thing.

Large family resort with lots of daytime activity

Past Zihuatanejo and Ixtapa by the Playa Linda beach so at least half an hour from the airport. Resort is very clean with lots of daytime activities for all age groups. Gym, climbing wall, kayak trips over to Ixtapa Island and lots of bikes to ride . We had a king bed room with a balcony but had to pay an extra 2000.00 pesos for that. All rooms have a view of the ocean. Their is a safe in the closet , a wall mounted tv but only a few english speaking channels. There are disney channels for the k [... read more]ids though. Fridge in the room but no drinks in it. You get 2 large bottles of water in your room every day but you only have to ask to get more. Water pressure and air con . very good. Staff are very friendly and go out of their way to try to assure you get what you need. Pools are large and well cared for as are the grounds surrounding the resort. Entertainment at night was better than most resorts. They had a local dance company put on shows every night at the Forum which is about a 5 min walk from the front lobby and inbetween the Azul Ixtapa and the Azul Grand. They share the entertainment venue. Beach is a let down as the dark clay like sand is easy to walk on but not for kids to dig to make sandcastles. There little plastic shovels were no match for the clay llike wet sand. The only shade is from a long tarp canopy with lounge chairs lined up in two rows and side by side under it. No palapas. Pool nearest the beach is the 'noisey' pool with loud music and activities and a swim up bar. We opted for the 'upper' pool which was a little quieter. Walk along the beach to the pier [5 mns] and take the boat over to Ixtapa Island for 50 pesos. Food was ok in the a la carte's but the buffet food was not up to much. We have had better in Mexico and were dissappointed in it. It was clean and plentiful but catered more to the mostly Mexican clientele. Breakfast at Colours is best as there is a toaster and you can get fried eggs or omellets and bacon for breakfast. Lots of fruit also. Try room service for club sandwich and fries , quick and very good. No fries at the buffets. Veggies anywhere on this resort always cold even when in the chaffe dishes. Crocodile natural swamp habitat is on right just before the pier and you can see them lying in the sun a few feet from you. Only a chain link fence seperates them from you. Make sure your little one doesnt put their hand through the chain link fencing! Good clean family resort with childrens water park and playground.

Great resort!

The food was very good and the service was absolutely amazing. We have been to several other resorts and the service here was better than anywhere. The rooms were spotless. The only thing that could be improved would be to have a "quiet" pool without music or anyone yelling into a microphone.

Great place for kids

Lots and lots for little kids at this resort which was great as it was a trip for only grandma and 3 yr old grandaughter. we had a blast..would definately stay here again if travelling with children. Bufet food was so.so. but restaurants were great

Best i have been to except!

everything was great. food excellent, grounds well kept, pools great,staff great, lots of activities for kids and adults. what I did not like was kayaks or bicyles or catamarans only were available through tours booked a day ahead, you could not take them out on your own. the other more serious problem was the air conditioners had a mould smell and if you have ashma like I do I had to shut it off and get a fan and sleep with the balcony doors open. that created two other problems, the noise till [... read more] 1 am and the odd mosquito. next time I will book the grand Azul as it is newer.

Great Resort for a Family Vacation.

I visited Azul Ixtapa with my husband and my almost 2 year old son. The hotel is fantastic with exceptional service and great options for kids. There is a great waterpark for children, a play ground and numerous Disney characters and shows. My son was so excited to see Mickey Mouse in the flesh and I had no idea that the resort offered those types of services. The characters perform in both English and Spanish. The hotel also has an abundance of high chairs, cribs, and flotation devices. If you [... read more] have any food allergies or restrictions, the buffets are on the small side but the staff do their best to accommodate all needs. The food may become a bit repetitive depending on food allergies and preferences. The service was exceptional. Our flight was delayed and the hotel created lunch boxes for all of us and delivered them to our room to ensure we got something to eat. They also provided a crib when we arrived, changed the bed sheets at a late hour when my son wet the bed and cleaned my room early to ensure that our room was clean and available if my son chose to take an afternoon nap. The views are also great and you can watch the sunset every night. My room did not have a balcony but the window opened up completely so you could still hear the ocean and see the grounds. The flight was longer than expected. We had a delay both ways and also flew into some head wind. Total flight to Ixtapa was 5 hours 40 mins and the return flight was 4 hours 20 mins. Overall I had a great experience and would recommend this resort to families.

Very nice resort

Very well managed and clean. It would be a good place for families with little kids who want to keep them away from local attractions. Beach is nice with lots for kids to do. Lots of kids there on weekends. Very noisy. The toilet in the room is up on a 9" step that I found hard to climb up in the mornings. Maybe seniors could be put in rooms with out that feature. All rooms have an ocean view, which I thought meant a balcony, however balconies cost extra $30 per night. A few miles from the main  [... read more]town, long bus trips to any tours. Taxi drivers drive very fast and can be scary. Not much English. We had it explained to us by guides and on notices in the buses many times that locals work for less than $5 per day and therefore we should tip. Felt a little excessive.

Disappointing

I had a wonderful view from my room, although the rooms have no ceiling fans and was not really clean. The only day I saw a wet mop use was the day before I left. I was there for a week and not once saw anyone clean the railing on the escalator The buffet was very good although no variety Sunwing flight was excellent, but did have a very rude flight attendant I travel twice a year and have for the past 30 years and will be travelling for another 10 ( God willing) and I think this is the most neg [... read more]ative review I've posted fior sure. Sorry Azul Ixtapa but clean up your act!

Extraordinary!

Wonderful hotel, wonderful staff, I cannot believe the amount of cleanliness. Room checked twice a day for cleaning and towels. Lovely people. Their a la carte restaurants were excellent. Loved the ecological park at the end of the beach. Loved everything. Will definitely travel here again.

Good Resort

We thoroughly enjoyed our stay at the Azul Ixtapa resort. The resort was clean, good service and had a lot activities for kids and adults. The beach is small but good pools. Also enjoyed a la carte restaurants.

Great location with amazing scenery

I like that they are close to markets , public beach and an island with more beachside restaurants. Felt very safe walking around the public areas nearby. The staff are helpful and friendly. You get to mingle with locals as well as this hotel is not strictly for tourist.

Fife stars resort!

We were filled as a 5 stars resort!! Great restorans, specialy on Coast. Pools done very well and resonable. Service we consider as A 5 stars too. You can exchange money at front desk even Canadian dollars. Very good rooms and balcony with ocean views.