Amazing Experience!
My friend and I had a wonderful time at this resort. It is a large hotel, but there is quick and timely transportation by train constantly. It feels like you are in your own little town, and the resort itself is gorgeous. The staff was wonderful and food was very good. This may have been the cleanest beach I have been to in DR.
Not quite what I expected.
The hotel and property were very pleasing to the eye being very sprawling with a beautiful beach and having several wonderful pools. The evening entertainment was well done and the buffet never disappointed. The room while being spacious really needed some upgrading and/or maintenance. While I was showering the entire shower component fell off the wall and nearly impaled me in the tub. The AC was never sufficient to cool the room enough and the lightbulbs in the room were so dim that it was i [... read more]
Fun resort
I really like this resort. The airport immigration was too long. Almost 3 hours. Don't know why. The air conditioning wasn't working right in both rooms and the filling of the fridge didn't happen. The cleaning of the rooms was excellent and the food of good quality. The resort on the whole was good but will be needing an update soon. Will definitely return.
Great price and quality
This is my 6th visit to this hotel. Every visit I have received the same quality and service. The hotel is aging a little bit and the villas could be kept up a bit better.Pools and great and the food!
Mediocre resort
The hotel itself was half decent. The grounds are up kept very nicely. The room however did not have a working fridge in it, the bathtub/shower was falling apart and the mattress was far from comfortable. Though there was access to service 24/7, the quality of such service wasn’t always the greatest. Most concerns were brushed off and the staff were almost rude at times. Pools and beach well maintained. Buffets could use more variety of foods from day to day.
Great Resort!!!!
We loved the pools and they all had a swim up bar. Anny was great at the front desk, made us felt welcome right away. The Japanese and Tex Mex alecart were Awesome. Had a good time at the casino but the disco was way too loud for us. I would go back to this resort for sure.
Great Trip
The grounds of this resort were very well taken care of. There were lots of beautiful trees. There was only one buffet at this resort and unfortunately my husband and I both were disappointed. The food was always the same and to be quite honest, this was our first time in Dominican Republic where we didn’t like the food😔 Luckily we did have three a la carts where we could choose from a few restaurants. The food here was much better. We enjoyed each evening that we went. The rooms were nice [... read more]
Great vacation!
I emailed prior requesting a villa and a la carte reservations, and Bolivar was so obliging. Check in with Edwin was smooth and we were in our room in minutes. Manuel at Piscis was great! He was always there with a smile and was so entertaining! We absolutely loved him! Arcealais at the pool bar was fantastic.(I apologize if I spelled your name wrong mi amiga) Our wonderful driver, who we just knew as Hola Coca Cola, was so much fun and always took us where we wanted to go! The entertainment sta [... read more]
Huge Huge Resort
This hotel was absolutely Huge!! You have to take a Trolley everywhere you go and it’s super easy to get lost on this resort and with the lack of communication and language barriers good luck trying to find help! We had to switch our room due to extreme smell of Mold in the first room it was so bad it took your breath away and the air didn’t work, the second room same issue the air was bad the beds are rock hard the toilet ran non stop and plugged up easily the shower drain was clogged so b [... read more]
Great Resort!
Resort was large but lots of carts to pick you up if you didn’t want to walk. Lots of activities daily. Rooms were clean but smelled very musty. Air conditioner wasn’t working great but with the fan on it was okay.
Not As Expected
The resort wasn’t exactly as we thought. The rooms were sub par, and service was meh. We asked for more water on multiple occasions and we only ever got 1 bottle, sometimes not even restocked. We were constantly haggled but people around the resort and the workers on the resort, and even had my rings stolen from the room. Luckily the pools and beaches were amazing and the weather was incredible to make up for it.
Great family vacation.
This is our 4th time at this resort and we thoroughly enjoyed it. As the beach is very busy, we spent most of our time at the pool which works well for families, and it was never over crowded. This is a huge resort and unless you are an avid walker, you must utilize the trollies if you want to go to the buffet or the beach. The trollies are run frequently so we were able to catch a lift any time we needed it. The Garden Grill Steak House and the Italian restaurant Carpaccio's are very good. [... read more]
Amazing resort
This was my boyfriend and I first trip together and also celebrated his birthday there which the resport had a birthdat banner on the door when we arrived and on his birthday they had brought a bottle of champagne and a fruit basket to our room also at dinner we had another bottle of champagne at our table and had 4 staff members, and sing to him. This reposrt is beautiful a 10, the grounds are so well kept daily they are even moping the walkways and cleaning the gardens everyday. The foo [... read more]
The Big Bahia
The resort was very well managed. For such a large resort they really did a great job , from our check in to the cleanliness of the room , to the awesome job of displaying food and feeding such large number of people so efficiently. There was plenty of entertainment for all ages, lots of beach & poolside activities. The weather was 27 c everyday . The sunrise in the morning was so beautiful getting up at 5:45 was easy.
Great Resort
Everything was clean, grounds well cared for and the staff was friendly. Anything that needed to be done was addressed immediately. The food was amazing and they made a special effort for my husband as it was his birthday with three cakes and champagne.
Beautiful resort.
We only had the privilege to stay on this resort for 3 nights since we were only on a mini vacation but we enjoyed our stay tremendously. The resort is beautiful and well kept. We were checked in in a very fast manner and enjoyed swimming in the many pools and the clean beach the resort provides. Food in the buffet was excellent and also had a big variety of choices. There are also other restaurants that you can choose and book. Our room was very big with a king size bed and view of the pools. [... read more]
Excellent resort
Hotel was nice. Food was ammazing. Drinks were good sometimes took a while to get one.beach and pools were amazing.staff was very nice and helpful.wifi only in lobby.loys to for children. All in all great resort but it is quite big
Would recommend this Resort. Give it a 8 1/2 out of 10
Short trip from airport.....20 minutes. This is always important for us. This Resort and surrrounding resorts were beautiful. We could walk to several, use their pools and enjoy drinks. Unable to eat at their buffet, which we understood. Grounds were kept immaculate and were so lush. Our room with the 4 poster canopy king size bed was lovely and comfortable. Also, had a sitting area within, which we appreciated. The selection of food was amazing and the presentation was beaut [... read more]
Well run
rooms were clean grounds well kept drinks were o.k. a la cartes were very good buffet food was good but mostly cold pools were good but beach area was too crowded service was good throughout the resort music was too loud in lobby and theatre
Nice Resort
We did enjoy getting away and the resort was landscaped beautifully. Our room was nice and there was a trolley to drive us back and forth to the beach and the lobby. Unfortunately we found that a lot of the staff did not speak or understand English very well. I was ill and wanted to see a doctor and it took five different people that I spoke to in regards to finding the dr's office. Either they did not understand me or they did not know where the dr's office was. I would suggest that the [... read more]