Awesome resort

My wife and I haven't been on a vacation in a long time. This place was amazing , the staff , the food were top notch. The rooms were very clean and awesome as well. The whole resort was very clean. We will definitely be going back there in the future. We are also recommending this resort to our nephew to get married there.

Excellent resort

The hotel is wonderful not to mention the staff an managers they are great my self an my husband had a wonderful time at the hotel for the first time an first anniversary it was great food was awesome not to mention drink anything of your choice i love the jerk chicken we will recommend anyone to go to the hayatt zilara hotel it great there everyone is welcome to see u i did a facial at the spa its the best my face feels brand new thanks to all staff an manager wonderful hotel

Amazing Resort!

My husband and I had an awesome vacation in beautiful Montego Bay. The food was amazing, staff was incredible, and the resort was by far the best we have stayed at. Our room was a swimup king room and it was an excellent choice. Room service was extremely efficient and the rooms themselves were well maintained and very clean.

One of the best

It is just the right size for walks to the restaurant and back to the pool and to your room the grounds are very nice there's not one restaurant that's bad even the jurk chicken on the beach we love the staff they make you feel like friends

Wonderful Stay!

We stayed in the Hyatt Zilara, the adults only section. Apparently, the building is newer than the Ziva and the rooms are modernized. The majority of the restaurants are in the Ziva section and another building called "The Rose Hall". It made for a pleasant walk in the evenings. The food was fabulous, especially the Brazilian Steakhouse, but all the a la cartes were great!. Lively bars! The grounds are lovely and well kept. The service staff were great! The resort does not advertise the two terr [... read more]ific golf courses: The White Witch and Cinnamon Hill, but does offer one free round of golf at your choice even though the green fees are well worth it for the quality of the courses and the outstanding scenery! The hotel should advertise this place as both a beach and golf destination. 15 min. from the airport was an additional plus! I'd definitely go back!

Great but could be better with a little effort

Overall the Zilara is great experience especially if you are looking to relax. The rooms are gorgeous and the service is excellant. The staff there are the best I've ever encountered. The free golf is a great treat. The 3 resturants that are for the Zilara only are very good but 3 isn't really enough. The other resturants are shared with the family focused Ziva and in those resturants the food is really suited to children and is quite disappointing. Oddly the drinks on the family side are better [... read more] and the Zilara bartenders drinks are subpar. The entertainment is also geared to families. The pools on the Zilara side are great and the beach is good for sitting but not swimming. The Zilara ocean is filled with sharp rocks so it is better to walk to the Ziva side to swim. In summary I would say the Hyatt is really focused on the Ziva family side and the Zilara adult side needs some attention so that it meets the standards expected by those who stay at adult only resorts. That being said you will have a relaxing, quiet but lovely time.

Good resort with Friendly staff

Traveled to the Hyatt Zilara with another couple, we enjoyed our stay and had fun. Food was good, premium drinks were served when asked for on the Zilara side only. Rooms were nice and clean nothing over the top but comfortable. Some staff stood out more than others but for the most everyone was pleasant. Beach is very small with 2 man made wave breaks one side is very rocky while the other is clear of rocks but too small to enjoy daily walks on the beach. Went to several restaurants as well as  [... read more]the piano bar that lacked ambiance ...no music what so ever you could hear everyone else's conversations. Beach and pool activities were very poor with nothing organized other than the spin classes in the pool. Beach crew very lazy, did not affect our trip but did notice the lack of activities available which would not have worked if we had brought our family of adult children 20-30 year olds. Sports bar was great but not much else to do at night when there wasn't a beach party to dance at.

Great Resort

The service and friendliness of the staff was amazing. The resort was very well kept. If there is one thing that I would have liked, it would be a longer beach or the ability to walk along connecting beaches.

So nice, I went twice

The staff, food & resort were perfection. I love the food, which can make or break a vacation. Many of the staff actually remembered me from 7 months earlier, which was a pleasant surprise. I recommend this to anyone that wants 5 star food & staff. In the 7 months I noticed more upgrades to the resort. Better all the time.

Great staff and a relaxing place to go

The resort is very relaxing an staff do everything to ensure your stay is worry free. All of our requests we accommodated without hesitation. Restaurant selection was good and menus had variety. The beach is a bit rocky but there is one area nice and sandy. Jerk chicken wings at the sport bar are fantastic.

Amazing resort

The resort was beautiful! Room service was great.. nightly entertainment was also very good and food wasn't bad.. being a vegetarian is hard.. I would say there should be more options for people who are vegetarian but other then that everything else was great!

A++++

If your looking for a quiet relaxing place this is it. Amazing People! Great food drinks pools and rooms. The beach is nice! We had a great time. I would also recommend the bob marley excursion.something to see!

Beautiful resort, amazing food, the best service!

We absolutely loved our stay at the resort! We were greeted by friendly staff who wouldn't allow us to lift a finger the moment we arrived. Our room wasn't ready, so they recommended us a restaurant to dine at while we waited. The food was amazing! Every day we looked forward to trying out a new restaurant...and were never disappointed. The rooms were excellent - clean and modern, with tons of privacy but only a few steps or in our case, a quick swim to one of the pool areas, restaurants or lobb [... read more]y. We quickly learned that the bartenders do not skimp out on liquor! And are quick to take your order and make whatever you want! The pools were clean and though there was landscaping going on throughout the day, we were never bothered by it. The only downside was the ocean. There were lots of rocks and the water was very shallow, so it was hard to do any real swimming or wading in the water. We recommend swimming in the water infront of Ziva and doing any beach lounging on the Zilara side.

Great Resort

The resort was lovely and the staff amazing. Really enjoyed the facilities - the fitness staff were excellent and the food was great. Horizons staff were the only ones that seemed sort of slow and not so customer oriented but overall great place. Beach is okay but not a long one for walking.

Great Stay at the Hyatt Zilara

Spent 7 days recently (Jan.30-Feb. 6) at the the Hyatt Zilara in Jamaica and I have no trouble giving this experience a very high overall rating! We were very pleased that we picked this resort. People and staff at Zilara were excellent. Our room was on the 3rd floor of the new Zilara building with an Ocean view. It was large with a great design and very modern features, lots of storage, etc. We were very comfortable. Overall I would say our experience at the Zilara were of the highest caliber w [... read more]e’ve ever enjoyed at an all-inclusive resort…. including compared to past stays at Sandals and several other 4 and 5 star resorts. Resturants choices and food are a high point! Lots to choose from and all were very good. We had no issues getting into the different spots. We spent almost all of our time on the Zilara side except for strolling over to enjoy some of the restaurants and evening shows on the Ziva side. The Ziva side was busier, …we preferred the more intimate, quieter Zilara side for sun and pool. The only negative I’d call out is the beach and ocean. It was more rocky and had more seaweed than I’d like… but I still went in for a roll in the waves every day. That said, the beach and ocean are still incredibly scenic as you look out on it from the resort grounds.