Dreams Jade Resort and Spa: Great experience

The rooms are super nice and clean. the staff were always very friendly and helpful. The food was very good even if the portion sizes were on the small size. The bartenders could make anything we asked for. The grounds were under renovation but that was not really any problem.

Dreams Jade Resort and Spa: Would never go back!

Our family vacation and we have no support from air vacations or trip Central to change hotel for the same value. We have several pictures of what we have being through. They want us to pay full penalty to leave Now Jade. We have travelled the world and never had such a poor service. We will advise trip advisor and sent a dispute to our credit card for non informative of what was going on at the hotel. The construction is very loud and we can’t have access to the whole resort.  [... read more] Two restaurants are closed. We are at the beach and we still ear the construction. This was an unique family vacation. My mom is 85 yrs old and we are so disappointed . The family counted on us since we have travelled many times to Riviera Maya in 5 stars. We have being to Valentin, Hard rock, Secret, Paradisius etc.. We wanted a compensation or a transfer.

Dreams Vallarta Bay Resort and Spa: I thought the employees and the food was the highlight of the NOW resort

I thought the employees were especially friendly and went out of their way to make you happy. The grounds and pool were maintained very well. There were many activities to choose from. The room was not maintained to a high degree but was acceptable. I enjoyed my stay and would return again.

Secrets Mirabel Cancun Resort and Spa: Relaxing little gem.

It was a really great experience. But let's start with some of the negative qualities. Some of the hotel is still under renovation. We are a bit of night hawks, we typically slept in till noon, but there was constructions and banging around that time that woke us up a few days in a row. When we were arrived after 9 hours of travel, we were starving. But the staff wanted to show us a quick presentation (1.5hour) about going to see a different hotel that would take around 3 hours to do. We read re [... read more]views about it and decided to not go (best decision). They took about an hour to get our luggage to the room after we got to our room. At this point we had been traveling for 12 hours without any food. And just wanted to eat but had to wait for clothing to change in as the hotel does have a dress code during food services. Aside from that and hawkers wanting us to buy something. We had an amazing time. The hotel is 3.5/5 for cleanliness as it's still bring renovated. Food was 5/5. The staff I would give 10/5 as they were always amazing to us and we're very helpful. They were so friendly and kind. The pools were really nice and relaxing. The adult pool was our favourite area. The hotel is located just steps away from a bus stop, making travel quite easy. Lots of great amenities and things to do. We really enjoyed our time here.

Dreams Royal Beach Punta Cana: Now Onyx

Now Onyx was by far the BEST resort we've ever visited. The rooms, grounds, buffets and restaurants are unmatched. We definitely recommend this resort to all looking to stay in Punta Cana. Planning to return soon.

Dreams Vallarta Bay Resort and Spa: Peaceful and Relaxing

The resort was very well-maintained and the staff exceptional in delivery of service. Now Amber has great access to the city, beaches, and pools without having to take long walks to amenities. The city is also has reasonable transportation costs to explore all that the Puerto Vallarta area has to offer, such as zip lining, jungle tours, snorkelling, etc.

Dreams Onyx Resort and Spa: Still itchy 😁

Me and my family went for a 4days trip at now onyx.The resort was nice with friendly staffs. They alway say hi and joke with my kids. However I find that house keeping didn't do a good job cleaning the room . The floor had lots of red ants crawling in the room, it was sandy and dusty in the room even after room cleaning. The swim up pool had lots of dead bugs. The phone didn't work in the room for house keeping and room service so we had to change the phone 2 times and still didn't work so we j [... read more]ust press 0 to get transfer. The foods weren't bad at all but wasnt great. I hope they can change it up. Everyday the buffet has the same thing so it gets boring. I like the layouts of the Resort and love the beach and main pool area.i might think twice about coming back since we all got bitten bad by mosquitoes and they have the same foods in buffet every day 😑

Dreams Sapphire Resort and Spa: Amazing entertaining resort

Very friendly people. Maid service excellent. Good food. The entertainment was outstanding. Enjoyed my trip immensely ........................................................................................................................................................................................................................................................................................

Dreams Onyx Resort and Spa: Overall a good time

Pros: - close access to the beach - friendly and happy staff - clean environment - hotel rooms were overall well kept - very nice gym facility - drinks and bar service was excellent - staff kindly decorated the hotel room for birthday, including balloons and a door banner Neutral: - food was just okay. Buffet was much better than a la carte dining options - beach was well kept by staff, constantly removing seaweed from shore but ocean water was inevitably infested with seaweed anyway [... read more]s also causing a slight fishy Odor to the overall beach area Cons: - extremely poor signage. Difficult to find your way around the resort. And you never know which restaurants are open or closed each night until you get there - jacuzzi pool in main pool area was filled with bugs - cleaning service kept forgetting to refill our toilet paper and towels. One of the days, forgot to clean our room entirely - a lot of solicitors on the beach trying to sell you things - half of the resort was reserved for “Preferred Club” members which pressures you into paying a premium to upgrade to get access to these services. ie: 1 out of the 2 main pools are reserved for preferred club members, seating areas at beach/restaurants, etc. Which was not advertised or warned of before booking this hotel. Also, the main eating area (the buffet) is outdoors and only preferred club members have access to the AC seating area.

Dreams Royal Beach Punta Cana: Very enjoyable trip

Hotel grounds, service, staff and overall quality of room was very good. Food selection and quality was superb. Fun nightly entertainment. Dance club, Casino, Kids clubs, even a indoor bowling alley is available. Very good value and would certainly recommend this hotel based on the experience our group of 10 had for a vacation.

Dreams Jade Resort and Spa: Anniversary Trip

Now jade resort - Check in: arrived 1130am and didn’t get our room till 3:10. The preferred club room was dark and not a VIP atmosphere. 1/10 - Romantic Dinner: not at all what is shown on the web page or advertised. A table beside a pool. 1/10 - Internet: Keep getting disconnected when I’m our own room! Very frustrating. 1/10 - Room: I got the Ocean Front View King room, it’s a nice room and view is great except all the seaweed! 7/10 - Resort: Front Entrance: 7/10 - Restaurant: 7/ [... read more]10 - Pools: 6/10 - Room service (cleaning): They missed cleaning our room twice and when we call them they say we come in an hour, never showed up. 3/10 - smell of seaweed in the morning is awful Some days you smell smoked ashes or seaweed in the morning.

Dreams Jade Resort and Spa: Wouldn't rate a 4.5 star or 4

Hotel extremely clean. Staff alright. Heres the real deal..... Internet is shit. Like pure shit. It only works directly in your room and cuts off the minute you step into the hallway. Main Buffet no air conditioning. We were dripping every meal. It was hard to even eat warm food....the didnt even open any of the glass windows for a breeze even... Also Halls and entryways/main room, Sports TV ROOMS nothing. NO a/c. Only in your room sleeping is any AC. Room service takes one and hal [... read more]f hours for food ordered at any time of the day. They only had hot dog. Hamburgers. Salads and fries. We arrived on Tuesday and the resort was medium to full until fri 2 wedding parties arrived. So from fri til Tuesday the hotel was PACKED. One wedding was for 150 people. I dont mind noise or loudeness but it made service EXTREMELY slow for everything. Pool ran out of towels constantly. If you get sun burned the towels in room are like horrible white sandpaper despite being washed thousands of times. Thank god i brought my own towels. I got a horrible rash from walking wet on an excusion and needed Polysporin and a patch/medical tape. I called front desk for a med kit and they brought me a bandaid. Bring your own stuff medically. And bring med tape in case a bandaid wont cover open wounds/sores. Mexico in general was HOT in Apr/May. Like 35+Celcius and above. Plus wet moist heat. NOT dry heat. The nightclub was BRUTAL. It played horrible 90s hip hop so out of date we went twice and left immediately...its def a family resort. And partying in a city is more than 30 mins away so an hour or more in mexican traffic one way. IF YOU ARE DISABLED MENTION IT WHEN CHECKING IN. I saw so many people limping from the pool and restaurants down the long halls past buildings 3 and 4 exhausted from the heat. Its a 10 min walk to your room each time from building 3 and building 4 or farther is a 15 walk from front desk/amenities and 5 mins from middle pool. Also no elevators. So anything other than 1st floor is stairs galore.

Dreams Jade Resort and Spa: Awesome resort

The grounds were very well kept. Very picturesque. The restaurants were very clean and had lots of different food and choices. The fruits were awesome especially the mangos and sour sap. Also the stations where u order were very good. Like the crepes and seafood pastas etc. Overall I really enjoyed the buffet and the French alacart was amazing

Dreams Onyx Resort and Spa: Amazing vacation and experience

This hotel was simply amazing. The staff was top notch and the grounds beautiful. Food was good too! I do wish there had been more sit down lunch options near pool because the buffet got a bit repetitive

Dreams Jade Resort and Spa: Upgrade to the Preferred Club is worth it.

We stayed at this hotel a couple of years ago but on the "family" side of the resort. This time we upgraded to the adults only side. We had a special restaurant for breakfast where everything was made to order. The lounge was wonderful serving food and top shelf liquor. The rooms were spacious and comfortable. We now feel that upgrading no matter what the resort is worth the added cost to really enjoy a vacation. The only negative was the seaweed on the beach but it is happening to a numbe [... read more]r of islands as well. I checked online and there is a website that tracks the seaweed blooms in the Caribbean. There are people out all day long at this hotel cleaning up the beach. The pools are wonderful, especially the one for the adult only.

Dreams Royal Beach Punta Cana: Third Time is a Charm...

Once again, had a great time...upgraded to Preferred as we were returning guests. Poolview King. Food great..favorites were Mercure and Italian. Never did the buffet at lunch or dinner. One excursion, to Cataline Island...fantastic. Will return. Entertainment has gone down a bit in our opinion....more emphasis on the staff being the headliners..bring back the magic show, and Beach Party. Moving the foam party to the beach is a mistake...was too much fun in the pool....

Dreams Royal Beach Punta Cana: Fun times in Punta Cana

First time at Now Larimar Punta Cana and was very impressed overall. Beautiful beach, seaweed not an issue they are constantly cleaning up. Food was really really good. Rooms were large and very clean. Staff was very attentive and friendly. Pool area was nice but because it’s a family resort was always packed with kids. Had to reserve pool chairs by sitting at pool from 630am or towels would be removed and you wouldn’t get a lounger, very annoying. Overall a very nice stay

Dreams Royal Beach Punta Cana: Great resort!

We absolutely would recommend this resort. The grounds are beautiful, clean and spacious. We found the hotel staff to be the friendliest we've ever had and the food was the best. We would definitely go back. Only criticism is the upgrade to preferred club isn't entirely worth the cost. There's no specific system to decipher who is special preferred club or not so everyone ends up mixing together. And there are just as many kids as there are adults.

Dreams Jade Resort and Spa: Great stay!

Beautiful,lush grounds. Amazing service. Way more seaweed than expected but they work all day to clean it up, therefore beach was not great & only a small part of the resort is good for swimming. Rooms were very comfortable.

Dreams Jade Resort and Spa: Thank you Now Jade!

Our second stay at a Now Resort and was excellent. Previous stay was Now Amber in Puerto Vallarta. Staff, grounds and restaurants all excellent. Only downside was amount of seaweed. Nothing they can do to stop that but there must be a quicker way of cleaning it up every morning.