Perfect Holiday

One week at El Dorado Seaside Suites wasn’t enough. The days flew by. The resort is beautiful, the food excellent and the staff were so friendly and helpful. Everything is top-notch. We will definitely be returning.

Met our expectations!

The atmosphere was great. Lots of greenery. Many bars and restaurants. Food as great!! Lots of options. Beach was nice, but shallow, but nice because fish swim around you. I recommend it! You can stay low key or around the party. Lots of places to hang out like you’re in a different place everyday.

Best yet

we have been to several hotels in Maya and have to say best service and food ever.rooms are spotless and huge .only downfall is beach area is rocky and small . The staff were quick at getting any info you needed and friendly .will definitely be back soon !!

5 STAR RESORT

Room was fabulous! King size bed was sooooo comfortable and resort offered a 'pillow bar' which I greatly appreciated. Huge bathroom with large jacuzzi. Swim out pool off the balcony was really neat concept but water was cold. The building, grounds were immaculate. Food was GOURMET. Best food I have ever eaten at a resort. Love the 10 different restaurants on the property and adjacent resort. Lounge chairs and lounging beds extremely comfortable. A new cover for the chairs and beds were [... read more] changed daily. Personal Concierge was AWESOME (Santiago :)). Staff were friendly and helpful. High quality spirits were served at all the bars. Love the fact that this resort is self-sustainable. All vegetables and herbs were grown in their own organic gardens......FRESH PLUS! The only let down was the beach attached to the El Dorado Suites. Undesirable! if you wanted to experience a beach you had to go to the adjacent property. Overall, wonderful experience.

Great resort!

The grounds are beautiful, and very well maintained- there is always someone working on keeping it looking good.The rooms are clean and comfortable- there was not any availability of 2 beds in a room, which was difficult for non couples guests. Adding that option might offer more flexibility. The Palms section could use an update - the rooms look a bit dated. Offer a choice of no jacuzzi , as it is not something everyone wants .The food was excellent, and the service was friendly - lots of choi [... read more]ces, good selection of fresh fruits and vegetables. Beach is not the best for people that enjoy long walks, as there is a lot of seaweed, despite the hotel's efforts to clean it. We have been to this resort several times , and enjoy it every time . Would recommend it to anyone looking for a relaxing , peaceful vacation .

Incredible Resort!

The rooms are fantastic, very big, great views from the upper floors and great water pressure in the shower. The food is amazing, always different options at the buffets, the a la carts have great service and incredible food. There are multiple different pools to swim in and the pool bar was always our favorite. The beach is not the greatest on the Infinity side but they continue to work on making it more accessible. The grounds are very well kept and there are always workers cleaning up and  [... read more]maintaining. The staff at the resort are incredible they are always saying hola and more than willing to accommodate your every need. We have been to this resort twice now and would highly recommend it!

7 out of 10

We had a wonderful time at this resort. The activity staff were welcoming, fun and good at their jobs. We loved them all. The food was okay and the service was usually good (but not always). We enjoyed the abundance of open sunbeds and loungers, we like their rule of not being able to tag your seat with a towel all day. The beaches were nice. We enjoyed watching the diving pelicans. Unfortunately, the room air conditioner and refrigerator were very noisy, we turned them off at night to sleep.

Unique Place

I would like to start by saying I am a simple man with simple needs...this resort is upscale in food and service to a point of me not being comfortable...very nice but too much for me...the food was like in there advertisement,gourmet...delicious and prepared wonderfully but at times all you might want is some plain old normal everyday food but if you are into all restaurant style meals with 4 and 5 courses served over an hour then this is your place...the bars make wonderful drinks and the bart [... read more]enders work non stop but almost always only 1 bartender at a time working which makes for long waits for a drink at times...the grounds are large but are lovely and well cared for making for nice leisurely walks but there are carts that will drive you if walking is a problem for you...the beach is not the best for any water sports but there is alot of lounges and Bali beds to get in the sun or the shade whichever you want...all the staff are great and will help with everything they can and are always happy to help...this may sound like a bit so great review but it is me just taking a long about way of saying it is a really nice place just a bit too fancy for me.

Disappointing, Read carefully.

Be careful when booking this hotel. We booked for the El Dorado Seaside Suites and were put on the Sensimar side which was the older and dated resort. We had to pay an additional 500 dollars to be moved into the proper room. Trip central has been poor at helping us resolve this issue. Disappointed and would be hesitant to book with Trip central again.

El Derada Seaside & Spa Resort

The rooms were amazing, the beds were very comfortable, the maids did towel art on our bed every day. The fridge was stocked with Pop, Water, good Beer and they left 2 bags of chips, 2 chocolate bars and bags of pretzels daily. The A-La Cartes were amazing, you definitely will not go hungry at this resort. The only thing I missed was a Steak A-La Carte. Their service was impeccable anything we needed a personal concierge was there to get it for us. The waiters were always checking to see if [... read more] you needed a drink on the Beach and Pool Side. They had a Foam Party in the main pool which was slot of fun. The Beach was good lots of chairs and cabanas, it was roped off so the Tide would not carry you out. They had games everyday at the swim up bar which was fun to participate in. This resort is definitely a 5 Star Resort!!!!

Great People & Food

This is a beautiful resort. the grounds are nicely kept and everything is very clean. The beach is okay and clean for wading in, but no the best for swimming. The ample amount of beach beds is a huge plus. The variety and quality of food is spectacular. The people who work at the resort are amazingly friendly and can not do enough for you.

Nice resort

The resort was really nice, food was very good as was the service. The only thing not so good was the beach but we did know that before going. We upgraded to swim up room on first floor which was nice as higher floors were very slippery when balcony door open. Don't book room on 4th floor as there is a bar there and it can be noisy at night. I would not hesitate to return to this resort. Thx to Marni at trip central who was very helpful in booking this for us.

Loved the El Doeado Sensimar Seaside Resort!

I've been to many Mexican resorts, mostly on the Mayan Riviera. This was probably the best so far. As an Adult Only Resort, it was quiet but had good entertainment for the size. The staff was the best ! Juan in the Beach BBQ was great. Nicola from the entertainment crew was great too. We loved our bachfron t room, with the beach only a few steps away and a pool (with a swim up bar) a few steps away too! The food was better than most and there were lots of watering holes around too! Highly recom [... read more]mend1

Perfect resort for a relaxing vacation

Everything is 5 stars - the staff, the drinks, the food, the grounds and rooms. I highly recommend the beachfront/view rooms for their location right on the beach. The is a resort suited to people who like a low key, quiet place for R and R.

DO NOT BOOK, NO BEACH

This is the worst hotel in Mexico, toke us about 3 hours to check in, we wait for our baggage until 10 pm, the room been clean around 7 pm!!! Now the most important, guys the beach is terrible terrible! It is a man made laguna, all around is those stinky huge black sand bags, the water is up to knee, you can't swim!!! this is only spot to swim, all around is rocks and it is not safe to swim, use google satellite map and u will see that there is no blue water or white sand!

Another Amazing Stay!

We recently stayed at the El Dorado Seaside Suites for the second time and were totally happy with this resort. The staff, service, grounds are absolutely perfect! The restaurants, rooms and pool were all top notch. The beach is very lovely; the water on the Seaside Suites side is rocky but that does not bother me. The water is warm and the beach is lovely. I would recommend this resort and hope to return again in the near future.

Great Hotel and Vacation

The rooms were beautiful, staff helpful and the food was fantastic! Tons of amenities and the WiFi is on point with access everywhere on the property! The only thing I'd say to guests is to turn on the "dry" feature on your a/c otherwise your room will be covered in moisture because of the high Mexican humidity.

Beautiful place to escape!

Amazing resort, amazing food, amazing staff, amazing time. The list goes on, but really this resort has it all. After coming home, I'm suffering withdrawals from the relaxation I got from being there. The resort has a stunning view and setting- we stayed in the portion with the pool balcony which was an absolute treat to cool off in and escape the sun. The pool(s) were just as much fun and nicely shaded towards the evening. The beach at this portion of the resort was definitely more for loun [... read more]ging on the beds- the sand is made up of many small shells. We would walk to the sensimar portion for a softer sand and a more beach-y experience. Staff is incredibly friendly and attentive. There were always employees tending to the cleanliness and appearance of the resort- regardless of what they were doing they would acknowledge your passing. Everyone there really wants you to have a nice time. Many interactive events take place daily such as coconut painting, dancing, live music, etc. The only okay experience we had was with room service taking a long time or not getting us what was ordered; don't get me wrong- very worth the wait. Anywhere you go on this resort for food is absolutely unreal. I was blown away by the food at every single restaurant we tried. Klay talay is well worth reservations. I needed a vacation more than anything and I got far more than I could have ever expected. This is the perfect place to unwind and remind yourself what relaxation feels like!

Beautiful Resort!!

We just returned from a week at El Dorado Seaside Suites. We were there from July 1 - July 8 with a group of 40 for a wedding. The resort is beautiful, very well kept. They are always working on the grounds. Service was amazing, from room service, at the buffets, sit down restaurants, bars and beach service. Service is quick. Especially nice being handed a cup of fresh fruit, drinks or a nice cold towel at the beach was very appreciated. We always were able to get a day bed or 2 and loung [... read more]ers. Shuttles always coming around. We ate at most of the restaurants and the food is amazing!! Most nights the restaurants did their best to accommodate our large groups that we ate in. We really enjoyed the Seaside Market for breakfast, lots of choices. Room service was usually pretty quick, 30 minutes or so and always very good. I know many in our group ordered a lot of room service, always enjoyed having room service 24/7. Maid service for us was generally good. The odd time we had to ask for fresh towels and toilet paper. My only disappointment was that not once did I receive towel art. I was looking so forward to it too. Always left a nice tip for our girl too!! Our bar fridge was filled each day!! I knew from reading posts, to keep our room on "dry" and I passed that info along to our group as many had a lot of moisture in their rooms at the start. Our room was always so cold, for some reason we could not adjust our room temp even when we used the remote. However, sometimes that cold room was really nice. A lot of people in our group had issues with hot water. They did come and fix our shower so we had hot water. Our bride had an injury, they called the resort doctor in at about 11:00 p.m. at night for her. He was very nice to deal with and took the time to deal with her injury. He also saw her again the next morning to check to make sure everything was ok. This happened 2 days before her wedding!! Needless to say, our bride wore fancy flipflops!! In general the resort is beautiful, they work so hard, never stopping!! We all had a great time!! The food, service, drinks, staff, everything was fantastic. The staff will do what they have to in order to accommodate any requests. The odd issue, but you will get that anywhere, so I can't really complain about anything. I would highly recommend the resort.

Amazing Resort

The hotel was amazing. Everything was clean and well maintained. The staff were all very polite. Overall, we had an amazing stay. The only complaint we have is the walls were very thin, and we could hear everything from the neighbouring rooms