Paradisus Playa del Carmen: Have stayed in better

Beautiful resort! Food was mediocre. Did not appreciate having to pay extra for the good food. Wasn’t this supposed to be all inclusive resort? Inconsistent service in restaurants. Royal Hideaway next year, more expensive but far better food and a better beach.

Melia Caribe Beach Resort: Good Vacation

We stayed at this hotel in 2025 and had loved it so much went again this year. We stayed in the same room style and were Level and stayed in Level Grand Suite room. The hotel grounds were beautiful, rooms are nice and the resort in general is very clean and well kept. We found all staff, except for the Level Lounge, to be friendly and helpful. Check in was an extremely long wait and process as there was just no urgency by any of them and we were the only waiting couple to check in. They  [... read more]made changes to the Level since last year that were not clearly advertised and were disappointing. This may be because we booked in 2025 and they decided to implement changes in 2026…uncertain. But the changes were not communicated to us until check in. The Level Lounge concierge was pretty much non existent. Could no longer make reservations there and had to line up between certain hours at certain spots. The Level restaurants no longer had al la carte and were only buffet. All restaurants have good food, with the exception of the Italian. Both meals there were bad….the last one we couldn’t even eat. It was a mushy pasta ball. Pool chairs at the level pool….we never reserved one with a towel and were able to get one most days, although a few days it was difficult and had to drag from different spots. The main pool by the beach…no way you were getting a chair unless you got up in the middle of the night. The biggest disappointment was the status of glasses at all bars. There was no organization or systems for glasses and they were always scrambling to find a glass for a drink. Sometimes you got a martini in a paper cup or a low ball glass and sometimes you got a beer in an extra large wine glass or a glass mason jar at the pool bar….doesn't matter what room or package you book, you should get a proper glass/cup. They need a better glass system. We went to the beach once, but found that the pool and beach area was too busy, and there was never an opportunity to get a chair so we just ended up walking the beach. Overall, we would go back there and we would go Level, despite the changes, for these reasons..the lobby, the grounds, the room, the Level pool (the big pool at the beach is just packed and a free for all), the Level Buffet, again, so your not in the craziness of the main buffet, and the room service. There’s no fee for Level, so we enjoyed coffee and fruit and pastries every morning on our balcony over looking the garden view. Can’t beat that. If further changes are made to the Level, then for the price we would look elsewhere and probably go adult only.

Paradisus La Perla Adults Only Riviera Maya: Great food and staff but the evenings are boring

There was a lot of good at Paradisus La Perla. The food was very good and the service from the staff at the pool and in the public areas was really attentive. They were friendly and definitely the highlight of the stay for our group of four. The downside is that this is sold as an adult resort, but you have to walk through the kids' section to get to most of the restaurants. The evening entertainment was lacking and there are no real places to hang out at night. The bars just felt like waiting  [... read more]areas for the restaurants rather than somewhere with a cool ambience. For two couples, it was boring in the evenings. The booking system for dinner is also a mess. The office is only open a few hours a day and they limit how many reservations you can make, so you have to keep coming back and queuing up just to talk to someone who eventually tries to sell you a timeshare. The app didn't work well either.

Melia Punta Cana Beach Wellness Resort Adults: Beautiful resort

The beach was amazing the rooms were very nice and clean the staff were very friendly. The grounds were beautiful and kept very clean. It would be nice to have a few more restaurants. The pool was really nice but a bit cool at first.

Paradisus La Perla Adults Only Riviera Maya: Simply the best!

The Paradisus La Perla was an amazing resort! Such a high-end beautiful and luxurious resort, with such an incredible tropical nature feel. The beach is scrumptious! The food is gourmet (including amazing gluten free options expertise and care) and very high quality. The best part is the staff; they go way above and beyond to ensure you are enjoying your stay. We will be doing a more detailed review on a couple of other platforms, but in one line, this place knocked it out of the park! Kudos to  [... read more]all of the amazing staff. Thank you for such an amazing experience. ❤️ from ??

Paradisus La Perla Adults Only Riviera Maya: Paradisus La Perla - A Piece of Heaven

A pristine hotel/resort with well manicured grounds, friendly and helpful staff from the personal concierge to the housekeeping team. Excellent food and wait staff in the buffet and all other restaurants. Numerous food choices - delicious and presented very well. Rooms are well appointed and the swim out was an added luxury. Nightly entertainment offered different genres for every taste. Reserve pool was nice and quiet while main pool was more lively. Walked the beach every day and swam in t [... read more]he ocean - white powdery sand and crystal clear waters . Some pockets of sargassum here and there but hotel maintenance team were on top of it. Gym is well equipped.

Melia Punta Cana Beach Wellness Resort Adults: "Perfect Holiday"

We traveled to the Melia Punta Cana Wellness and Beach Resort,The Level, on Feb 6-13.We had a very “special week” …..the management of this hotel can be very proud to have such an amazing team. The grounds on this resort are breathtaking, right out of a picture book. I could go on about the Hotel, the dining and the beauty of the grounds, but that would take up too much space and time …...so let me just thank a few special people who made our trip special. Armando Brito: We corresponded wit [... read more]h Armando several times well before our actual vacation date and Armando assured us that he would do his best to look after our special requests. Armando made us feel like we made the right decision about booking this vacation even before we arrived at the Melia.Thank you again Armando for all of your follow up. Alejandro Estrella: Alejandro was our Concierge and he looked after “all” are requests during our stay at the Melia. I can't say enough about him. He was in contact with us every single day during our holiday. Alejandro went above and beyond to make sure we had the best experience at the Melia Punta Cana Beach Resort. Gracias Alejandro. Aldo Rodriguez: Aldo is one of the drivers that will shuttle you from one end of the resort to the other. He truly is one of the best ambassadors this resort could ever wish to have. My mornings would usually start with an early morning shuttle ride to the coffee shop and I always enjoyed my conversations with Aldo.......what a nice way to start my day. Albania Casimir: is the hostess at the Quimera Restaurant. We always looked forward to our breakfast and lunches for she would always be there to greet us with her friendly smile and a warm “Hola mi amore”. She would always come over to our table to make sure we had everything we needed. Miguel Linares: Miguel always made time to come over to our table no matter how busy he was, he would come over to check in and make sure all was well. Gracias Miguel. Euris: Euris worked at the Quimera Restaurant and was a true gentleman. He always ensured that you were happy with your meal and if we needed anything. There are many reasons that make one want to keep returning to the same resort year after year however the above mentioned individuals are a “big” reason why my wife and I will definitely be returning next year to the Melia Punta Cana Wellness and Beach Resort. Don & Rosanna

Melia Punta Cana Beach Wellness Resort Adults: Average at best !

We’ve been to Punta Cana well over a dozen times and this Resort is mediocre! The grounds are mature and lush due to its age but the resort itself is getting dated and worn. Only 2 a La cart restaurants to choose from and they do book up fast. The Buffet was good but not spectacular. Units are relatively clean and comfortable. Poolside and beach loungers are taken by 7am so reserve your spot asap every morning. All in all, it’s an ok place but there are other resorts (Lopesun and Princess) I [... read more] would pick before this one

Melia Punta Cana Beach Wellness Resort Adults: Mixed stay

We stayed at the Melia Punta Cana for 7 days. We had a red eye flight with WJ from Calgary to Punta Cana as not many options from western Canada. The resort would not check us in until 4:00pm after travelling all night with no food on the plane. Very disappointed with that as last trip we took they gave us a room in the morning. The room we booked was supposed to be a superior room but instead they booked us a room along the back where the constant noise of the gulf carts happens. The room was  [... read more]small and everything looked old and tired. We went to explain that this will not work for us so we had to wait for another room until 4:00pm to get a room that had the patio along the back with very loud construction for our entire stay. Food was very good. Very poor beach service to bring drinks we had to get this ourselves. Cleanliness was ok not great Check in was a slow nightmare. Beach had more algae that wasn’t cleaned up this trip. Overall we enjoyed the food and beauty of DR but the check in process and room were a disappointment.

Paradisus Palma Real Golf and Spa Resort: Gorgeous resort

Can’t say enough about this beautiful resort. We stayed in the reserve section adults only and were amazed by the rooms and the care given to being looked after. The an la cartes were great and especially liked that we had our own restaurant in the reserve section.Our concierge Wolfgang was Amazing and looked after us to the max. Would definitely stay there again.

Paradisus Palma Real Golf and Spa Resort: Amazing stay!!

The hotel manager Juan was superb. Very attentive and engaged. The concierge staff Jamie was also top notch. We could not have asked for a better stay thanks to both of them in particular. Very clean and upscale resort with delicious food and gorgeous beach!

Melia Punta Cana Beach Wellness Resort Adults: Fabulous Resort!

The grounds are absolutely stunning. The property, rooms, pools, and common areas are spotless and beautifully detailed. The food in Quimera and the A La Carte Restaurants is excellent. The buffet food is adequate. The shows are fabulous. The bars and drinks are superb! The staff is extremely kind and always willing to help. We foud a difference in check-in service because of the lack of butlers and concierges cannot do all that the past check-in staff plus butlers used to do. They need  [... read more]to bring back the Butlers. We still enjoyed the resort very much!

Melia Puerto Vallarta: Incredible Resort! Great Location & Has Everything You Need

It was our first time at Melia and it is a wonderful resort. The location is perfect, you are about half way between downtown PV (to the south) and Bucerias / Punta Mita / Sayulita (to the north). It's ocean front is perfect, and just behind it you have the bustling Marina. The food was great, Especially at the restaurants you have to make reservations for. There were no lineups, not crowded at all. Love the pool! It has zero entry almost all the way round. We went with our young kids and the bu [... read more]nkbeds were a wonderful touch.

Melia Punta Cana Beach Wellness Resort Adults: Mixed Review

I will start this review with the fact that our primary reason for travelling was for the golf experience and it was excellent. The shuttle back and forth to the Cocotal was always on time and the driver was helpful. As for the resort itself we spent the extra money for The Level experience but this was disappointing. From our check in which took far too long and the fact that we had to carry our own bags and golf clubs to our room after travelling for 12 hours would be deemed unacceptable. We r [... read more]elied on our concierge in The Level to confirm our bookings for our a la carte restaurants and they failed to do so whereby on 3 occasions when we arrived at our restaurant they had no booking for us. The commute from the lobby to the Level section was quite far and the wait for a trolly took surprisingly long. On several occasions we walked instead of waiting... The only perk of the Level was the rooftop bar where the staff was amazing and the drinks equally so. As for our room, we had to have our phone fixed, our safe did not work, and we had to request both water and coffee pods as they failed to replenish them. Sadly we paid for Level service but did not get it... The beach was lovely, the food was ok, the pool for the Level guests was small but served its purpose. We have stayed at many Melia properties and this was our most disappointing experience. We will not be returning to this property. Thank you to the wonderful rooftop staff that were so accommodating and lovely. The golf and they were our highlights.

Melia Punta Cana Beach Wellness Resort Adults: Not worth the money

We leveled up for the for the extra $1000.00 per person. 1. 45 minutes for us to check in 2. Property is to long had to wait for a shuttle for the buffet and restaurants 3. The level pool to small 4. No area on the beach for level guest 5. Food is better in Cuba 6. Level staff do not make or confirms reservations for you 7. Had to asks for daily water and coffee pods. 8. The property is a 4 star at it’s best Plus 1. Level bar was good

Zel Punta Cana - All Suites: Relaxing Week in the Sun

Zel Punta Cana was exactly what we were looking for. It's a smaller resort with beautiful grounds and pools everywhere. The suites are amazing, we were in a ground floor master suite which had an indoor and an outdoor jacuzzi, our own yard with sun loungers and a palapa and a lovely outdoor sitting area under the roof. The interior was spacious with a king bed, full size dining table, living room and lovely bathroom. It was always easy to book one of the restaurants for the evening. Service was  [... read more]fast and very courteous. The steakhouse was our favorite but we enjoyed the Asian as well. The buffet was small with a good selection of food but the temperature of the food was not consistent. The pizza place just outside the buffet was also nice, they will make a pizza to order or you can choose from the selection they have pre-made. Even though the resort is not on the beach there are frequent shuttles to take you there. We never had trouble getting a lounger and the food at the beach restaurant was good. Drinks throughout the resort were well done and not watered down like many places. There are palapas and loungers all around the pools so it was never a problem finding a place to unwind and relax. The resort doesn't have a traditional front desk so there can be issues changing money into smaller bills for tips. Make sure to bring lots of small bills with you to tip this fantastic staff. over all we really enjoyed our week and would return.

Paradisus Playa del Carmen: 9/10 Resort!

Positives: This hotel is beautiful and the property is extremely well cared for. The staff is very friendly and we had an amazing time here. We upgraded to La Perla with a swim out but because of the time of year it was very cold and the hotel accommodated our request to ditch the swim out for a regular adults side room. The playa del carmen side was beautiful and seemed like a great time but we really enjoyed our time at the adults side and the reserve package was worth every dollar. We staye [... read more]d majority of the time on the reserve and enjoyed the access to the special areas such as the restaurant and the private beach access. We also used the spa services at an additional cost and it was worth every dollar. Negatives: The food was great for breakfast and lunch but aside from the hibachi we found the food lacking for dinner. The reservations were easy enough to make but the food itself for dinner in our opinion was 5/10. You could for sure find something at the buffet but we were not very impressed overall at dinner. Another reason for lack of points is because of the steakhouse. The steakhouse is not included with the all inclusive and so you have to pay for everything at that restaurant. It was very annoying because dinner options were already not so great and it felt like a money grab to have to pay for the steak house. It would have been ok if it was apart of the all inclusive but had menu items for sale , however that was not the case. Overall the hotel was beautiful, the beach was lovely, the food was good enough, the rooms were clean and comfortable and the staff were incredible. The vibe was quiet with small bursts of excitement and a slightly older crowd on the adults side. We would for sure go again.

Melia Punta Cana Beach Wellness Resort Adults: Enjoyable week

Grounds, including the beach were amazing. Pools were nice. Food was very good. Rooms were a little dated but still nice and clean. Entertainment was good. Service was hit or miss. Getting a pool chair was like hunger games. Getting a beach chair was a little easier. Good value overall for the price.

Melia Punta Cana Beach Wellness Resort Adults: Beautiful Resort

We stayed in the level and enjoyed the access we had to the restaurants and the private beach. Food itself was amazing - even at the buffet - huge selection! And make sure to enjoy the "waters' at the spa - even if you do not have a treatment. Although the beach itself is beautiful there is so much seaweed that walking along the shore is not so pleasant and you cannot go swimming. The pools looked pretty though we are beach people so never sat there. And yes everybody still does the save th [... read more]e chair with your towel game which is so annoying. Also, from the beach area to the main lobby and activity zone is a good 10 minute walk - so be prepared for that. They do have golf carts though but sometimes you have to wait a while. Bring small bills for tips.

Paradisus La Perla Adults Only Riviera Maya: Great location, very good service

Fantastic hotel in an amazing location – the perfect mix of city and beach! Everything is spotless and beautifully maintained. The beach is gorgeous with soft white sand and a lovely sandy bottom in the sea. Service throughout the resort is excellent, and the staff are incredibly friendly and welcoming. The only area that could use a bit of improvement is the food. The buffet offers international cuisine, but we sometimes struggled to find really tasty options. On the bright side, the bar and g [... read more]rill by the main pool completely makes up for it – fresh, delicious food and absolutely wonderful staff! The drinks are always fresh, and the cocktails are strong enough to satisfy even the pickiest guest. Room service is exceptional, with cleaning available twice a day if you want it. The minibar is generously stocked with a great variety of drinks, which was a nice touch. Overall, we’ve found another great place we’ll happily return to again and again in the future!