Bahia Principe Aquamarine stay - Amazing experience

The resort was great, nice and clean. Rooms were clean and spacious. Pool areas were great, only comment(s) would be more chair and more shade. Customer Service was great at both lobbies. Customer Service was great at all restaurants - A la Carte, buffer and Snack Bar. The food was excellent every where we went. Customer Service was great at all bars - Lobby and Pool

Beautiful Resot

The grounds of this resort were beautiful and very clean . The resort staff worked very hard at keeping the grounds clean and well maintained. If we had an issue or request for something the staff would accommodate us quickly and efficiently. The buffet always had a great selection of food to eat .

Great vacation spot

The resort as a whole was very good. The staff were always pleasant and happy. The room was clean and well stocked, the pools were clean and always warm. The only draw back was the lack of lobby bar staff which created a longer wait for beverages

Aquamarine is amazing

We have visited bahia Aquamarine twice and it has always exceeded expectations. Staff are very kind and friendly (every single one of them without exception). The beach is absolutely pristine with clear waters and clean sand. The pool is huge with a section that's quieter if you like or bumping by the pool bar. Entertainment is good. The buffet is excellent with something for everyone. The al la carte restaurants are hit or miss but you can always go back to the buffet. The rooms continue to be  [... read more]updated as we speak but are clean, well air conditioned. This is a choice place for adults looking for a beautiful getaway in Punta Cana.

Great resort

the grounds are beautiful and well kept, however we were not impressed by the room. It need some care... especially the bath room. Every time you use the shower, lots of water spilled on the floor, making getting out of the tub very unsafe. just a half sheet of partition provide. the soaker tub was unusable, it drain could not be plugged, to be filled. The shower heads were not good at all, sprayed water every where with too much force. Even the hand held hose was not good. On the other hand [... read more] , all the staff were accommodating and happy. willing to help.

99% of the Staff are Awesome

I have been to many properties in Punta Cana, but this hotel was one I had not visited yet. Most of the staff are awesome, and the food was definitely good. I prefer smaller hotels, so I would not return to this property. It is really four different resorts in one, making it HUGE. My biggest complaint is the loud shouting and music around the main pool. We were on a couple's getaway, looking for a quieter atmosphere.

Amazing resort

Great resort, great service, clean rooms, amazing food. Juan is a very good server at the pool. Good quality drinks. Entertainment is very good and interesting. We where there 3rd time, and plan to come again and again. Recommend this place to everyone!

Terrible resort

We asked for 3 individual ocean view rooms, never got it, all 3 rooms faced a very loud service road, this resort is not near the beach, you have to take a shuttle to and from, only one swim up pool bar, all restaurants were very far apart and split amount 4 resorts and you had to shuttle to them, not fun after drinking all day, buffet food was left overs from the day prior, not enough pool side chairs at all and umbrellas, we do not recommend this resort, barrcello never again.

AQUAMARINE NOT A 5*

Our two-week stay was marred by the buffet's lack of variety, with identical offerings throughout. In contrast, Turquoisa and Grand Bahia had theme nights, outstanding buffet cuisine, and a wide selection. The a la carte restaurants were truly exceptional, warranting their 5-star rating, while room service was impressive. Miss Yaneiri maintained our room's cleanliness to a high standard. Regrettably, the room itself fell short of 5-star expectations, more closely aligning with 3.5-star accommoda [... read more]tions, due to a broken door latch and recurring toilet issues. We experienced service desk issues, including a two missed water delivery. The resort's grounds were beautifully maintained, and entertainment options were enjoyable. Notably, we discovered transportation to the a la carte restaurants was available during our second week. Given our nine previous visits, we expected Aquamarine to surpass Turquoisa and Grand Bahia, considering the price paid.

Great stay overall!

Resort is well kept and the hotel was much the same, food was good at the buffet and some of the a la carte restaurants were on point. Would definitely step off the resort to experience some of the beautiful culture. The staff was very welcoming and accomodating. Overall a wonderful experience.

Excellent stay

Beautiful resort, friendly helpful staff. The staff have the rooms and grounds very clean. Great variety of food. The only thing that I would change is to get a pool or resort view. We had a garden view and it was overlooking the bus depot/maintenance building that were picking up the resort workers. They were honking the horns of the busses even though the night. I would most definitely return to the Aquamarine but have a better placement of our room.

Beautiful Resort and Friendly Staff

My stay was very relaxing experience, which was the total purpose of it all. The front desk customer relations representative, Miguel AKA Mike, was very helpful from the moment I checked in. Requested for a room upgrade, in front of the pool, and he was able to do it for me right then and there. Throughout my stay, if I needed something OR I had any questions/requests, he was the person I went to. Overall, my stay was awesome!

Nice fun resort

Enjoyed our stay at this resort. Buffet was outstanding. Ala carte restaurants were very difficult to book due to the fact there were only 14 restaurants to accommodate this massive chain of resorts. Other than that, rooms were very nice. Next visit will be the Ambar at Bahia principe. Right on the beach and best for activities and entertainment.

Lovely Stay

My trip was Dec 29-Jan 5/25, along with my two nieces. The complex is huge but there are always golf carts to take you to wherever you want on resort grounds. Food was great, whether it was buffet or a la carte. My niece has fish allergies but she was her own advocate and had a Spanish note to provide each food manager - each manager was prepared and on the ball! Lots of shops to poke about and buy trinkets/souvenirs. Room was dated but the fan and a/c worked all week. Maid service was ade [... read more]quate. We helped ourselves to clean towels from the linen room on our floor. The beach walks were the best! Our resort had a postage stamp area allocated for loungers. Not that wide but deep. It was quite crammed which isn't my style but hey, the weather was great and the beer was cold so it was all good! Catamaran excursion is definitely worth it and an afternoon visit to Chez Nicole is a must!

Wonderful Resort!

My husband and I stayed at the BP Grand Aquamarine in Punta Cana for 7 days Feb 20-27th 2025 and we would definitely return. I requested a ground floor room( no elevator) and got it without any issue. Our room was clean, very spacious, but slightly dated ( I’m not complaining though, it was a lovely room). The staff, overall, were friendly and gracious. The resort grounds were gorgeous. The walk to the beach was 10 mins from our room, but you can get a ride if you like. The evening entertainment [... read more] was enjoyable, the staff created a fun, welcoming atmosphere. The buffet had lots of variety and very good. We did not have any issues with stomach upset. I highly recommend the following a la carte restaurants: The Fish Market, Thali Restaurant (Indian food), and the Gourmet restaurant in Ambar resort (you must try the Picasso cocktail). We also went to MEAT and Portofino Italian Restaurants they were good , the pizza was excellent at Portofino. I did not enjoy the food or wait staff at Mashua Restaurant. We were unable to get a reservation at the Mexican restaurant. We will eat there the next time we go to the Aquamarine Resort because we will absolutely be going back!!

Average, not what I expected for the money.

Although I did not eat at any of the restaurants, I heard they were excellent. The buffet was very good, but the beverage service for morning coffee was hit and miss. The hotel is getting a little worn down and should be a 4 star at best.

Great resort

The use of all of the resorts was nice. A little overwhelming as there are 6 resorts that for the most part were all accessible. The staff was amazing. The food was incredible and the rooms were big and comfortable. The only down fall was there was not enough loungers at the pool or beach for the amount of guests at the resort.

Very nice resort

On the whole the resort was very clean although some of the rooms need updating and the food was very good. Staff were pleasant and many spoke some English. There were a lack of umbrellas by the pools and a resort of this caliber should have had a lot more of them as it was brutal sitting in the sun without some shade. Also more ordinary chairs should be placed by the pools as not everyone wants to lie on a lounge chair and sitting on them is not comfortable for many. The shower floor [... read more]s were very slippery with no hand bars to hold onto.

Amazing resort - Top notch and great service .

Very well organized and clean . Great staff at front desk and all around. Air Transat , as usual was great , although they damaged my wife’s suitcase which we have reported to them , and hopefully they will resolve soon . We would return there , as we were that pleased with the resort .

Amazing Resort

We had an amazing time at the Aquamarine. Everything was top notch EXCEPT the pool chairs. Was extremely annoying to be worried about our pool chairs. Mine were taken by your staff when I was at breakfast with my husband for a half hour. My friends were in the pool and their chairs were taken by the staff. The manager with the 2 long pigtails was extremely rude and did not listen to anything I was saying. She just kept saying, “I will take your chairs again if you are not there”. We paid a lot o [... read more]f money to come to your resort and it was upsetting to know our things were at risk of being taken away. We have never had this happen at any other resort. Perhaps more chairs are needed by the pool. Also more umbrellas as no shade available. Everything else was amazing. Pool was beautiful and your staff mostly very helpful. Oh and Juan was the BEST poolside waiter ever. Such zest for his job smiling and energetic all day long.