Thumbs up !!!!!

-very nice place to stay -French Brasserie,Tokyo Tepparyaki and Trattoria Pizza e pasta restaurants were very good. The Mexico Lindo restaurant not so much .The buffets are really good . The beds and pillows are awesome, the room was clean .you really don't need to leave the resort everything we think is there except if you want to go the ruins . Ocean was rocky in most places when getting in, lot of lounge chairs. Really nice water parks for the kids , and nice pools for any age . All [... read more] the people that work there are great hosts!!!

Huge resort

Rooms were not very clean buffet was not very good unless you pay 170USD per day for premium level access. I would never stay here again you get charged for absolutely everything we ended up spending. An additional 3000$ on activities such as seadoos its a complete rip off and I’m very upset.

True 5 star

This was our 5th trip to this resort and it didn't let us down. It is a gorgeous resort with amazing attention to detail. No concerns and as usual we had a great time. Of all the resorts we have been at in the mayan' this one is our favourite.

Resort that has it all. Except.

Great facilities and location. Beach is spacious with lots of white sand, but water shoes is useful due to the coral. Lots of available chairs to relax in. Food is great with lots of variety, but does not cater very well to Gluten Free, as they simply said "everything has gluten" not very helpful, and did not seem to care except in the Japanese Restaurant. Not a very friendly resort as there was little socializing due to no musical attractions in the lobbies except for the Piano player who wo [... read more]uld play every second night for a short time. Had a hard time getting our room cleaned, as they missed doing it for 2 days, and had to ask them to do it on a third day after 4 pm. For us I thought this was going to be "Our" resort, but we would no go back to our needs of allergies and not a friendly resort.

Amazing resort!

It was spotless! The staff were all so very friendly, welcoming, they were always working so hard to make your stay easy. The rooms were basic, but you are only sleeping there so no biggie. This resort had everything you need all in one. The kids waterpark near Tropical is highly recommended my kid was there daily for hours. The barcy kids club was fantastic, the staff are so great with the kids,and they make sure your kids are having a fun time! All the pools were awesome, the beach is stunning [... read more]! Water beautiful blue with white soft sand, fishes swimming, turtles hanging out and the water was so warm as well. Also for food, the Kyoto la Carte was delicious, so was the Spanish restaurant, La Fuente, the buffets had food for everyone! It was really good, they had theme nights and overall the snack bars, buffets, a la carte's that we tried were really good. I don't have any complaints.

Review catered for parents travelling with infant

Overall we had a good experience in Barcello Maya Grand Resort. We travelled there from Nov. 6, 2018 to Nov. 13, 2018 with a 9 month old infant. We loved everything from the kiddie pools, the swim up bar, the restaurants, the food. Few things that the resort may need to look into is hiring staff with minimal level of English speaking ability. Also having items such as a kettle to boil water in the room (esp. for an infant) or prioritizing rooms with a microwave with parents that have infants,  [... read more] would be of great help since the tap water is not ideal for washing/cleaning bottles. Also the noise level for the night shows are also not the greatest for parents with infants that have a sleeping/napping schedule. The nightly shows that run as late as 11 pm are definitely something should be considered when assigning rooms to parents with infants. Our infant contracted hand/foot/mouth disease on our 2nd last night at the resort. Although this isn't directly related to the resorts ability to control, parents considering a trip to tropical climate should be aware of this viral contraction is very possible as it is apparently a very common (having medical insurance is definitely recommended). Thanks

Amazing resort!

Thank you so very much!!!! We really enjoyed our stay in this beautiful resort!!! The ground, the area, the restaurants, the rooms and specially the staff are just amazing!!! It was our 27. anniversary of happy marriage and our 10 years anniversary living in Canada we celebrated in Barcello resort!!! We will definitely come back and for sure recommend this place to our friends ❤

Excellent resort!

This was our second trip to an all inclusive in the Riveria Maya and although we really enjoyed the first resort, we liked the Barcelo Maya Grand resort even better. The resort is really 5 hotels in one with multiple pools, 3 buffets, 3 theatres, about 5 ala carte restaurants, a mall area with bowling alley, shopping and miniature golf. Everything is connected by pathways and easily accessible on foot. Very long, beautiful beach area!