Amazing resort

Repeat client last visited April17-24. From the moment we arrived until departure, the staff exceeded expectations. Exceptional customer service, with a commitment to making our stay comfortable. Room was spotless, and the facilities were well-maintained. The hotel's cleanliness surpassed my expectations. Amazing beach Highly recommend Meliá internacional varadero

Amazing vacation destination

I love Melia Internacional Varadero where I am treated like family as I have been there 10 times with my family members. Last time I was there there with my family was on April 17 for a week. Even though it's only 5 years old and still in good condition, the resort was undergoing major renovations. All the room numbers and direction signs were being replaced with new ones. Over 200 rooms were being renovated. All common areas were being painted. New suntan beds were received for the Level Adults [... read more] section on April 23. The food, the service, the cleanness were all top notch. I would like to offer a big thank you to all the staff and a special thank you to few of them as I am limited in space on this post and cannot name everyone. Thank you Dario for your great personality and amazing management style. I've seen how you operates in quiet times and under pressure and I was impressed. Thank you to all the management team whom I have interacted with daily especially Adriana and Roberto. Gerlad good luck on your new role. Thanks to the chefs and cooks especially Ariel. To all Mosaico staff especially Adriel who is always providing service with a smile. To all the servers at the Blue, Red and Sky bars especially: Yusvani, Suyen, Jessica and Danay. To the room maids especially Celia, Balkis and Marai. Last but not least the Adults Level beach service: Yamil, Yuri, Tomys and Yazel. As I said all the staff members I dealt with were amazing but I cannot name everyone. Thank you all.

Amazing Resort

We lately heard lots of negative comments about vacations to Cuba but at the Meliá Internacional we had a great experience. Fairly new resort clean abundance of food and drinks and beautiful beach. However they could do better with their services regarding beach towels and more so shower towels. The hotel is 25 minutes from Varadero airport but don’t book with Hola-Sun because it will take over an hour on the bus to get there both ways.

Amazing resort

The hotel and beaches were perfect! The drinks were great! The food was average. I would highly recommend this resort. Our tour to Havana was amazing as was the Catalan tour Casa Blanco island.lots of evening shows.

Fantastic Vacation

Hotel is very impressive and grand. Food was very good, alot of the same stuff but it was tasty. We went to 4 of the 5 restos and they were excellent. Small portions but still good.Carlos and his staff at the Rumba buffet really took care of us. Entertainment was A1 and the beach is beautiful. we went with 2 small children and they had a blast. Alot of activities and options for kids that make their stay just as enjoyable as the adults. The building and the rooms probably need some rennovation i [... read more]n the next year or two. Would certainly go back.

Very nice stay

Good resort with Very nice beach! We were surprised by the food choices availability(scallops, salmon, beef etc.) as we expected for less. Poor wifi and limited night shows. One thing to mention that Air transit told us the return bus to air port pick up time was 5pm, it came at 6:15pm., wasting time at the hotel lobby

Great resort

Our experience at this hotel was fantastic. This resort is well-maintained and clean. The food was good throughout our visit. The highlight was the beach and the friendly staff. The entertainment was also excellent every night.

The Level 18+ is Worth It

First Time in Cuba. We stayed in an Ocean View Junior Suite in The Level 18+ section. We believe the upgrade was worth every penny. Impeccable service.Sprawling beach front. Our room (9313) was spacious with a spectacular view. The shower was spa-like. Towels, including face cloths, were plentiful. Toilet paper was one-ply, as we had expected, so we brought our own. We ate the majority of our meals in our section. Mosaico and Cape Nao. We looked forward to seeing our favourite server, Ani [... read more]sleydis every day. She is a ray of sunshine. Food was better than expected. My husband is a meat eater. I'm a vegetarian. We never went hungry. Live music every day! Saxophone, Piano, Flute, not to mention the trio that went around the property singing filled our souls with joy! We didn't see any of the evening shows, so I can't comment on this. We spent our evenings at our rooftop bar, called Capri. Watching the sunset with a tasty drink in hand, was magnificent. If you're planning a stay here, splurge and get The Level 18+. You won't regret it.

Amazing resort

The hotel is extremely clean and beautiful. The rooms and bathrooms are very spacious The resort is beautiful and clean and the beach is absolutely gorgeous, nothing but white sand and crystal clear water.

Great Resort

We came to this hotel 4 years ago when it first opened and it is still as wonderful as it was then. The hotel is modern and very well kept. No mosquitos or bugs - at all. We were the Level and had no problems with the rooms or the food. The only thing that could have improved was the smoothies in the morning and the towels in the bathrooms. We could have used some large bath towels, but managed with the smaller ones. Also, I didn't know that you need an adaptor for the electricity, so  [... read more]bring an adapter with you. The beach was fantastic. The water was clear and shallow - great for kids. Yiovani (not sure if I'm spelling it right-sorry), is an amazing person on the beach. He helped us every day and made sure that our chairs and umbrellas were ready for us. My husband has issues with his knees and can't use the lounge chair, so Yiovani made sure he had a sitting chair for him every day. I rarely go twice to the same resort, but would not hesitate to go again to the Melia Internacional.

Great resort

its a beautiful hotel very clean, very accessable to everything , long beautiful beaches ,great for walks, food very good at the restourants that were reserved, buffet was limited not a great selection , over all a great place and i would deffenetily would go back.

Amazing Resort

We have visited Cuba before but nothing compares to the wonders of the Melia International Recommend you stay in an oceanfront room. View is beautiful Food is very good. Alcoholic drink selection was the only weak point. Good beer but cheap rum and no fruity drinks.

Nice Hotel

Hotel was kept well, grounds were clean at all times. Food was plentiful considering it was Cuba. Wifi as anywhere in Cuba was terrible. Ran out of vodka and beer at times. Red and Blue Bar service was not good at all.Tip or no tip they just go through the motions. Outside bars much better, quicker service and friendlier. Disco Bar very good and very friendly. Buffet staff was great. Restaurant staff and food was great. Room was cleaned very well daily, made sure we water in the fridge. Roo [... read more]m was nice ( Junior Suite). Gym was small, but you’re able to get workouts in. Treadmill, free weights, universal , bikes. Room overlooks pool and ocean. Quick walk to beach, beaches were great, lots of loungers on beach with umbrellas. Get there early for best seats. Pools nice and clean, swim up bar.

Awesome Resort-Amazing Staff

Jan 31-Feb 7, 2024 - booked Level-Family, oceanview. Make sure you know if you have a premium room or not. Premium rooms have king size bed, otherwise you get two doubles. Food was ample with lots of choices. French fries were hit and miss. Staff, including at buffet were very accommodating with my spouses dairy allergies and buffet chef made him his own pizza with no cheese. Speaking to a couple who didn’t book “The Level” seemed to have less alcohol choices. We didn’t have a problem a [... read more]t any bar or buffet with beer, vodka, red wine or mimosas. Resort looks big and pictures may make you think it’s a long walk to the beach, but it’s really not. Beach bar staff are absolutely amazing!

Great resort

We love our stay in this hotel, very big, elegant, nice room (only some issues with the drawers), nice staff, very close to the beach, nice pool, buffet was fine, I was expected less variety, but I was satisfied. I will recommend to my friends, and I would like to come back to stay more time in the hotel and take advantage of the different activities that they offer :) Thank you so much!

Wonderful stay with family

The hotel was well laid out, easy to access all facilities, staff are friendly and professional, the variety of food at the hotel was good despite the food shortages in Cuba. We met with family who joined us at the resort and we all enjoyed our stay. The resort was nearly at capacity yet it did not feel crowded at all. We plan to visit again in the future.

Very nice place

Food was good and restaurants were very good grounds was clean and pools were great. Didn’t have the level but didn’t miss the benefits. Rooms we’re clean and everything worked fine. Did the Havana tour and enjoyed it a lot.

Could have been good

Stayed at International with my wife December 1-7, 2023. We have been in Varadero few times, Holgin and Cayo Coca, all before Covid. Here is story. I'll add 1 star for the amount and quality of entertainment. It was nice. Not too many chairs. So, you probably will be standing, but it was nice. People were nice except one bartender in a blue bar, but all are nice. A long nice beach and beautiful water as you would expect to see in Varadero. BTW, you can walk to the town, it is not too far. Upon [... read more] arrival we were not grated with any drinks. Yet when we were leaving they have expected a big group to arrive, some sort of colourful cocktails were waiting for them. We were given the room right away. that was nice. Room was in the 6 floor and overlooking the HWY and bay. It was nice as as the pool with load music was the other way. Some lights and fan in the washroom have never worked. We did not complain. TV was great. AC has two options cold or off. It has digital thermostat, but they would control the temperature in the hotel, just like in China they do. The AC makes the temperature, but pushing the moisture back to your room. So, it is cold and wet. Now the ugly. The first day we went for lunch into the buffet, it stinks so bad in the area they've fried some fish I could not come closer to investigate. We avoided that corner. A guy has handled raw and cooked fish with the same tool. One day there was a strong sewer stink everywhere, your room, buffet, beach. - minus one star for the stink, unsafe buffet described above. The beach: Nobody collect garbage. Don't give people straws. I had to clean around out loungers myself one day. Was just too much. People staying at the Level has their portion of the beach segregated. Would be still OK. But, why they have 2/3 of the beach there are ~ 20% of them? - minus one star for the beach issues described above. BTW you provide service only for the Level portion of the beach. I am OK with it. But, few Cubans could have made a living serving. Somehow they do not need to work. There no shortages for people staying at the Level. It is OK to give more to people who paid more. So, I didn't pay for butter, champagne and normal food and people at Level did? - minus one star for unjust food and beach situation described above. One nights the lights in the room went up and down and up again at 3:30 a.m. The second night was the same but plus some noise just outside our door. Electric was trying to fix something. I've turned off the breaker disconnecting the AC and power and tried to get some sleep. In the morning I went to the Customer Service. She looked at me like deer in headlights. After a short interrogation, she has admitted and had record that the work was done as guests in the room near by have complained on some lost power. She could not understand what is the problem as I did not call her at 3:30 a.m. and did not complain - so there was no problem or apologies. - minus one star for not letting me sleep for 2 nights. There were few other minor incidents that would account for another lost star. So, 6-4=2 stars -

Great time

Very nice resort All day Cafe with great coffee. Beach was wonderful and loved the jeep safari My daughter's wedding was here and restaurant and flowers and decorations were lovely. Food was good....great omlettes at breakfast.

Melia international

This hotel is very modern. The lobby is lovely with all its newness. The rooms are very big, the washroom a good size. The pool is lovely, not crowded. The meals in the buffet were delicious, however the meals in the smaller buffet were not as good. The specialty restaurants were delicious. We tried Texmex, Japanese and Italian. All very good. The seating at the ocean was a sea of umbrellas, however when we needed a spot, the attendant was very helpful. Overall, we were impressed with  [... read more]the resort.