Loved it

We completely loved our stay at Catalonia. Everything was great. A few of our requests for bed linens and a new iron were not responded to on time but I would say that was minor when considering the whole resort, the service and the quality we received. Beach was clean and grounds were immaculate and the staff were always friendly and helpful. Highly recommend this resort.

Good resort

Beautiful hotel nice rooms , great staff great food and drinks. Reservations app didn’t like at least it not at midnight anymore but still very difficult to get a reservation and you still need your phone for eating at the restaurant for lunch or supper. Witch I don’t like because when I’m on vacation I don’t want to use my phone. Beach is very nice but they have a problem with feces washing up on the beach every day

Beautiful Resort

The resort was very nice and modern , the rooms were very large modern and very clean. The food was amazing, the restaurants and buffet were really great. The entertainment could have been alot better in the evening, sometimes nothing going on at all . The beach was very beautiful hardly any seaweed at all because we were North of cancun , the only downfall was absolutely No umbrellas at the beach at all only palm trees which didn’t do much to keep the sun off . The bartending staff could hav [... read more]e been alot more friendlier overall a great trip . Also they changed the reservations for the restaurants for 9:00am instead of 12:00am which was so much better.

Beautiful resort but…….

This resort is beautiful. We booked the privilege grand family swim up suite & it was by far the best swim up room we have ever had. This is the first resort we have been to that never gave us a welcome drink upon arrival. Check in was fast. The reservation system for the a la carts is absolutely terrible. It took me 4 days to finally book one. You have to stay up until midnight to try & get your reservation. We found the food to be quite good. There is lots of variety for lunches. The chair gam [... read more]e is ridiculous here. The only benefit to being privilege is you can eat at Bloved without a reservation but if you eat there a few times it gets pretty repetitive as they don’t change up their menu. We were there for 2 weeks so by the end of it, I did not want to eat there anymore. The privilege area on the beach is a joke. They don’t monitor it so every color bracelet was sitting there & the beach service was actually better on the non privilege side. Also, we were supposed to get beach towels in our room but there were none. When we asked at the front desk they said they don’t do that anymore. I told them they should update their website then. We were also supposed to get turn down service which never happened until our last night. Oh & there is no where there to exchange big bills for smaller ones. We also found the front desk & bell boys to be unfriendly & rude. Overall we enjoyed our stay but would not go back to this resort.

Could be a great resort

This resort has great potential, but needs to work on a few things. I am not sure about this because this is my first resort since Covid, but you need your phone for everything. My husband and I try to stay away from our phones while on holidays. It is impossible at this resort. You need to go on your phone to find out all of the information, especially to make reservations for dinners and to get burgers at lunch. The most frustrating thing at the resort was you couldn’t make reservations unti [... read more]l after midnight. Then you had to be up early to get pool chairs, I would say by 7 if you wanted shade. Our safe did not work and we had to call every other day for it, eventually we gave up and hid our stuff. Food was okay. Lunch was the best and you could always gets seats at the beach. The employees were all extremely nice and helpful. Resort was nice and big. Lots of walking. Overall it was a 4.

Amazing resort

Amazing place with clean rooms and nice details and finishes. Pleasant atmosphere for day and night times. Would recommend this resort !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wonderful experience

It was an amazing experience, its 10/10 , it was super clean from rooms to restaurants and the beach resort furtintures was modern , food was fantastic, staff was polite and attentive, i cant complain. to the management and staff , thank you so much you all did a great job !

Love This Resort!!!

Amazing Resort!!! Cant wait to go back. And We just got Home on Monday. The Resort is just Beautiful. The grounds are So well kept. Very, Very clean. We stayed in the Superior Suite. On the 3rd Floor. The Rooms are large, Modern. View was beautiful. Pools are wonderful. The Staff all the Workers, are so hard working and friendly!! Entertainment all the time. I would Highly recommend !!!!