Vacation April 2023

We had an amazing time at this resort. The food was good, we had 0 problems. We actually have a child with a dairy allergy. He kept on asking for dessert but we had no idea what any of them were made of. The chef confirmed all the ingredients in all of the desserts so that we were able to get something for our son. The staff was great. Yes there are sometimes a bit of a language barrier but honestly it wasn't an issue! The pools are amazing, especially the water park area. It is great for k [... read more]ids (and adults) of all ages. There are multiple pools so if you want to be out of the kids zone you can also go to the "quiet pool" which is closer to the beach. I would recommend putting a pool towel down on a chair in the morning as by 8-9am they were usually taken up by the pools. The only down side would be the beach. The sand was white and beautiful and overall that portion was good, but the water isn't great. You don't see the amazing turquoise water that you are use to in Punta Cana. As for the room we stayed in the Luxury Master Suite. The space was huge. I liked that the room was separated so that if you had young kids (like we do) you can put them down for a nap or to bed at night and still be able to relax in the room or on the patio without worrying about waking them up. The patio in the suites are HUGE! which is an added bonus.

Good Family Resort

Overall the Serenede resort was good family resort. The luxury master suite was spacious and clean. We had 2 king beds, 2 bathrooms and a very large balcony. The buffet and bar food was really good. The 3 a Le cart (Italian, Mediterranean and Hibachi) was not worth it. We had to stand in line at 7am to get the reservations and food was not good. The pools were nice, the kids enjoyed the water slides. To get a lounger chair at the pool or beach you need to get there early before 8am, otherwise  [... read more]they will be all taken. The beach is decent, there is seaweed present but staff try to clean it up through out the day. One night they had a beach party which was a hit with the kids and adults. Other then that there was very little entertainment that we enjoyed.

Amazing resort ! clean and new

Nothing bad to say about this resort only issue was with Sunwing, we only found out the day before leaving that we needed to pay an additional 20$ US per person prior to leaving. It seems like only Sunwing does this, 4.5 hour flight with 3 kids no screens in plane and no internet all this information would of been great to know !

Amazing week away!

We loved our week long stay at the Seranade. The resort grounds are beautiful, well kept and clean. The rooms are comfortable and spacious. The swim up suite was so awesome, glad we booked it. The food is delicious. The buffet has a huge variety for all, the al a cartes we’re great. Our favourites were the Cut, the Teppanyaki and the Sushi bar. Wonderful service and staff. An adults only should be opened by June 2023. Looking forward to returning some day.

Family Friendly

We travelled with children 9,8 and 1.This hotel was gorgeous and clean, big enough to enjoy but small enough to run to the room and be back in 10min. Many pools to choose from with a nice kids area and another area with water slides. The Beach is beautiful with lots of chairs. Daily activities for adults and children. Entertainment nightly, live performers by the pool, shows in the theatre, games by the pool during the day. Minerva in the kids club is great with the kids and very active. The st [... read more]aff was awesome, most speak great English and are very helpful. The restaurants had fantastic service and the food was amazing, The Steak and the Asian were our favourite. We love the bartender Fabio he was so kind and was sure to take care of my kids when they approached the bar for a drink (non alcoholic of course). They made awesome drinks as well, Mango Margarita, Miami Vice, Pina Colada were my favourite. Lots of food to choose from the buffet at every meal. Our Air Transit Rep was Tony and he was super helpful he’s at the hotel from 9-12, he helped with scheduling our return ride. Also assisted us with booking our excursion, we went to Monkeyland and loved it ! We would definitely return to this resort !!!

Beautiful resort.

This is a very new resort. Beautiful, clean and well laid out. The beaches were nice, food was excellent and the staff very friendly. The size of the resort was good. Not large enough to require long distances between any of the points, but not small enough to be congested or cramped. There were a lot of families with children but I didn't find it disrupting as there was lots of things for the kids to do. I would definitely stay at this resort again if I was going to Punta Cana.